I arrived at the pharmacy counter at approximately 8:40 PM and joined the queue. I waited patiently…read morewhile the customer ahead of me was being served a process that took well over 15 minutes, causing a significant delay entirely outside of my control. At approximately 8:55 PM, a pharmacy staff member in a blue uniform approached me and informed me that the pharmacy was now closed and that I would need to return another time. I was given no opportunity to be served, despite the fact that: 1. I was physically present and in line BEFORE the closing time. 2. The excessive delay was caused by the transaction ahead of me -- not by any action on my part. 3. I was not warned at any point during my wait that I might not be served. 4. No reasonable effort was made to accommodate a customer who had been waiting in good faith. This is not simply an inconvenience depending on the nature of the prescription, a refusal to dispense medication to a patient already waiting in line can have serious health consequences. Turning away a customer who arrived before closing, due to a delay the customer had no part in creating, is both a failure of customer service and potentially contrary to your own service standards.

It was 1:45 on a Saturday afternoon, nobody in the store, let alone the pharmacy. I walk up to the…read morewindow to pick up a single prescription and the rude kid behind the counter said we are closing for lunch. I asked politely to pickup a pre-ordered prescription because we were heading out of town. He said no, come back in 30 minutes and closed the awning. Wow, that's great customer service. I wiould not recommend this pharmacy.

I want to recognize Maryam, the Beauty Specialist in the makeup section at CVS in Irvine (Alton…read morepkwy & Jeffrey rd). She consistently provides exceptional customer service & always goes above & beyond to help customers. Maryam is incredibly knowledgeable, patient & positive. No matter how many questions I have, she takes the time to listen, offer helpful recommendations & make sure I find exactly what I need. Her friendly attitude & genuine willingness to help make every visit a pleasant experience. I sincerely hope her upper management recognizes the value she brings to the store & the positive impact she has on customers. Employees like Maryam make a meaningful difference & her hard work & dedication deserve to be acknowledged & appreciated. Thank you Maryam, for always making shopping such a wonderful experience!

This is an OG pharmacy for native Irvinians, I've been coming here for many many years. It's always…read morebusy, but the pharmacy staff is efficient which is why I always choose this pharmacy when I need medications. I was recently prescribed something and was overcharged, because my insurance wasn't billed. Cheng was very patient and agreed that I was overcharged, and went above and beyond with Andy L. to help me fix this and get me refunded. Thank you so much to you both - I really appreciate it!

Ample parking, including accessible ones. Drivers, on the other hand, questionable, so be on your…read morealert. Great variety, spacious aisles, helpful staff. Some favorite items were out of stock, timing is everything! Great values in everything I picked up, and, at the moment, there are many items on clearance:) Restrooms were clean as well.

Walmart doesn't sell Styrofoam containers, but they do Ozark Trail and Igloo coolers:…read more10qt: 10x7x8" $12 16qt: 10x8x10" $31 30qt: 15x10x10" $36 And large bag of ice: 20x10x5" $6 (Contrast with Target's medium bag of ice: $3 And Target's 38qt Igloo wheelie: $31. Target has a better deal for both coolers and ice bags. Just need to mind both stores' opening hours.) Mar '25: + Convenient one-stop shop for my various needs: potluck stuff, tools, snacks. + The politeness of staff varies, sometimes they're very helpful. . Huge but often very crowded parking lot. + I like that the plaza has various entrances/exits. + Located in a plaza with various restaurants. Not conveniently located near any freeway though. + I like that Walmart still has the key copy machine. - Unfortunately, the machine failed to replicate my key functionally. The copies don't turn in my lock. Turns out my key is of a special series. Wish the machine could accommodate cuts for specialized series keys. + At least I was able to put in a complaint online and get a partial refund.

Not sure what they can do for me but transferred my meds there and hoping for the best.read more

I purchased a 24-count bottle of Ibuprofen from this CVS. When I got home and was about to take the…read moremedication, I discovered that the bottle had already been opened and contained only 21 pills instead of 24. Even more concerning, the medication had expired in 10/2024. I've always trusted CVS for our over-the-counter medications, but this experience has made me question their quality control. It's disappointing and has made me hesitant to purchase OTC medications from CVS again.

-- Still very slow service. - I got the email that my photos…read morewere ready for pickup. I showed up, the pics weren't printed yet. - And they couldn't spare an associate to help me who had been waiting alone for over a minute. - Seems they have plenty staff on-board, at least 4, yet they were too preoccupied to help 2-3 customers efficiently. + Nice, helpful staff, nonetheless. + Still pleasant ambience & ample parking. . Suggestion: wish these pharmacies had an efficient self-help system for customers to quickly pick up their photo orders without staff interaction.

I am so disappointed with Walgreens pharmacy at this location. They should not promise when they…read morecouldn't deliver. Their staff is not well trained and the pharmacy manager doesn't care much about the customers. When another customer and I asked to speak to the RX Manager, he refused to come out. Now I understand why Walgreens has been closing so many stores. If they don't put their acts together, they may go out of business like RiteAid.

They cancelled my appt after I arrived, and told me they were busy and didn't have to give a…read morevaccine. I need them to start a program, otherwise I'll be denied. I booked the appt at 1:15 at 5:15, and they cancelled 15 mins after I left. She told me there are other appointments farmacies. Went to fill out a survey expressing they change appt times to reflect what the techs want to perform. As the website lets you book as late as 6:00. Will go back to boycotting target. Also Yelp says the pharmacy closes at 7:00. Update. At 6:40 pm one hour later it says MMR is out of stock. Make sure your website is up to date. Ppl deserve better than CVS just removing the ability to get proper feedback. I'm aware businesses don't read Yelp unless they're privately owned. I'm going into mortuary science, and I can't be ill. Did Kennedy JR recall all your MMR vaccines?

I have been with cvs along time and , I started going to this cvs about 4 yrs ago . The nicest…read morepeople work at this location . Yasmi M and Gerald have been super wonderful! Including all the pharmacists! I would recommend going there. Thanks for all you do !

+ Good quality photo prints. - Service a lil slow. Only one…read morecashier serving the whole line. + They serve lottery here. After confirming my scratcher on the self-serve machine, I brought it to the cashier to cash out. + Peaceful ambience. + Ample sunny free parking. + Polite, friendly, helpful staff.

I love cvs by culver in irvine, I buy with coupons, I bought my Google card, some snacks that are…read moreon sale, vitamins, some face powder, I checked for sales, I got a blanket for less that 10 bucks, quite a steal, I came back to buy more not the same price, its like when its on sale and you like it get it,

This CVS pharmacy had medicine my son needed that is tough to come by. They called me back…read moreimmediately after I had reached out to all CVS in area for a partial refill and I couldn't have been more grateful. The staff was kind and attentive and they turned around the refill in a timely manner. The only thing that keeps this CVS from a 5 star review is it's extremely cramped where the lines form. Doesn't make sense to be the third person in line and stuck in the middle of an aisle.

I came to this CVS for a flu shot and was pretty disappointed by the condition of the waiting area…read more There was trash on the floor and noticeable dust around the seating area. For a pharmacy where people come for vaccines and health related services, cleanliness is really important. Sitting in a dirty waiting area before getting a flu shot was concerning and didn't feel hygienic. The staff was okay, but overall the experience could be much better with proper cleaning and upkeep. I hope the store improves this, especially in areas where patients are waiting.