The employees are nice and helpful. The manager helped fix an issue ahead with one of my DoorDash orders and he was able to honor what I had ordered via the app, even though their system showed different. The outside of the store could be better kept because of the piles of leaves gathered in the parking spots and homeless people around. read more

tl,dr: convenient but unsafe Amazon pickup spot. Likes: + I appreciate the convenient placing of the Amazon locker near the entrance of this 7-11. (Other stores place their Amazon locker inconveniently all the way in the back.) + Didn't have to talk to anyone to pick up my package. Non-likes: - It's not neat that a power cord is hanging loosely right by the Amazon locker. My drawer opened on the left side right by the cable. One could've accidentally yanked that cable out when closing the locker. - Walking in and out of my car, I saw 1 or 2 seeming vagabonds who may not be mentally stable. This may not be the establishment's fault, but for your safety I thought I should mention. read more

7-Eleven - Unsafe cable routing next to the Amazon locker. - Convenience Stores Near Me - Santa Ana, California

My experience with this 7-eleven has always been awesome . Arne the manager does a phenomenal job by keeping bathrooms clean and always on point with his employees. read more

TERRIBLE EXPERIENCE AND SERVICE Worst experience, after ordering wings to go, arriving home to find out the bottom was burnt and black. Went to 711 location for a replacement and some worker names OSCAR said "its not burnt", its extra extra crispy. He argued with me in front of the customers, screaming calling me a dumbass saying i cant see properly. He then started calling me bad words in spanish. He then took the wings to a worker up front and he yelled "its not burnt" laughing and giggling like kids. Its crazy how these idiot people can be running a 711 business, that has been around for so long. This place needs to replace the manager and re-train the staff on proper conduct guidelines. Also this worker called OSCAR seemed to be "high" or off some sort of drug as he was falling and eyes were twitching read more

Employees here are professional and helpful! And the store is nice and clean. Great location!

What a great 7-Eleven. The manager seems to really Love helping homeless people here. They are everywhere, and I mean everywhere. The gas pumps, parking lot, in the bushes, inside the store. They just wander. I thought I was in Hollywood. The franchisee seems to be blind, or not care about their business. Tough to rate lower than 5 stars since the franchisee has lost all hope in this 7-Eleven. read more

Terence went above and beyond !! Amazing customer service not only that 7/11 week so he was super sweet and generous, defiantly could tell he was having a great day at work !! Thank you!! read more

7-Eleven - 7/11 birthday week - Convenience Stores Near Me - Santa Ana, California

I love this 7-Eleven .store associate are wonderful especially the night crew a girl named Maribel was wonderful

Wow! Can't believe I got a "warning" today! I simply tapped an associate on the back shoulder & he at 1st didn't really say anything nasty. But then, after a few seconds, it's as if his nerves are 20 sec slower than normal people, he stated that "FYI, if you catch me off guard from behind again, I'll f you up!" 1st, that's NOT a warning! It's a THREAT!! Really bro? This is how you "warn" people? You can't just simply say that "Don't do this again" or "Please don't tap me like that again?" Don't have any courtesy nor manners? Well of course I don't expect any workers working in this place to have any manners anyways. However, I DON'T & will NEVER take any THREATS like this! That's disgusting & NOT the way to talk to loyal customers who frequently come here for gas & gatorade! Ok, so I'll be sure to NOT even TALK nor TOUCH you for sure andy! Thanks a lot for being such a Y&*( to ruin not only my mood but the store's reputation as a whole! I was BLIND to take you as a "friend"! read more

Si i went in here and I forgot the pump number the girl at the counter was so nice to double check for me thanks

I come here every morning on my way to work for coffee and cigarettes and let me just say these folks are very organized, friendly, clean, if the line is long, it moves quickly because they're quick to open another register. and the prices are well below average especially for cigarettes. Jamie and Erlinda work very hard, I see them always smiling and friendly with a genuinely welcoming hello as I walk in. read more

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Store was very clean and Audrey was very friendly and helpful. Will be coming back again!!

Horrible customer service as a corporate facility unprofessional Jr a new cashier not assisting customer while ring them up on his phone and rude when asked for help not paying attention when customer is handing him the transaction. Social media and spotify more important to him then the business and customers read more

I'm not really sure why everyone is so upset with this location. Compared to other convenience stores, let alone other 7-11, they are pretty good. Let's not forget they are often busy, so it is hard to keep things clean 100% of the day. Yes, there are homeless people around here, but that's not under their control. I've never felt unsafe here so it's really not anything to worry about. The food they have isn't healthy or high quality, but really, at those prices do you really need to be upset? It's a convenience store. There have been times the hot dogs have rolled long enough to turn into Slim Jim's, but you can SEE it. Ask for fresh one. Considering the prices the food isn't bad. Beyond occasional stale hot dogs and catching them when people are on break, I don't think I've ever had a bad experience. The place is always clean and when some clown makes a big mess, they come out to clean it. So 5 stars! read more

I come here for my awesome iced coffee. I don't care that it probably has 400 calories, it is DELICIOUS. I've come here in the middle of the night while working graveyard and the employees are always super chill. Gas prices here are the lowest in the area. read more

Would not go back to this location again !! There were what looked like gang members coming up to your car asking for money. Then when we went inside there were more inside. It made me very uncomfortable . Then we wanted a hot dog you serve your self yuck!! No thanks you have no clue who has messed with the food. Most 7/11 I've been to serve you the food. The poor cashiers looked warn out. read more

Victor, the store "leader" is one of THE RUDEST customer service (CASHIERS) that I have ever met. My husband was very nauseous and I ran in to get him something. I found a bottle of antacids, the no name kind that you can buy at any dollar store, for 3 dollars and some change. When I got to the counter to check out, he didn't greet me, he talked to his associate, and refused to check k me out. I had to interrupt him and ask him if he could talk to him later and check me out.They were talking about stale bread. Lovely. He acted as if I was bothering him and said, "What?" I said nevermind. He rang me up and had over charged me. I politely showed him the label. He took it and said it was the wrong label. I politely showed him it was the right label and he replied that the price was wrong. they wanted double what the price was. Bait and switch? False advertising? Or just neglect and an inability to do their job and price things correctly? Whatever the case I had to go back and get a little roll of over priced tums and a small bottle of Pepto for 6 bucks. Then as he rerang up my items my daughter asked for a donut. I told him she had a donut. He saw the donut. And as I walked away he had the nerve to day, "I didn't charge you for the donut" I just walked out. How could anyone like that make it as a team leader? Was it because I was a white female? Was it because he is a chauvinist and has no respect for women? Is he simply a thoughtless human being with no respect for others? All I know for sure is that I will never go back there. read more

Terrible service. We needed a money order and we had dollar bills. The woman said, "I can't take that." WHAT? You can't take cash? It may be clean but every time I go in here the service is horrible. I had kept coming in because it was close to the hubs work so when I have to pick him up or do errands near there I would. I would not have reviewed it at all because it isn't anything to write home about but the fact that they wouldn't take CASH is just a new low. read more

They don't respect the prices, they have a cheaper one, and they end up giving more expensive. that's fraud

This 7-Eleven needs to be recognized at the Annual 7-Eleven Gala or get some huge Recognition of Excellence plaque from the 7-Eleven Board Members bcs. this location is a real breath of fresh air to this frequent 7-Eleven-er. I happen to know a thing or two about 7-Elevens. I'm a lazy, junkfood junkie so 7-Elevens are a part of my weekly, even sometimes daily routine. The convenience and selection of pure junk at 7-Eleven is unmatched. However, along w/ the good, comes the bad: the real life, rude version of Apu, who either gives you the suspicious laserbeam eyes, yelling at the customers to hurry up, buy, and don't steal, or he'll be yapping on the phone the whole time and refuses to acknowledge your existence til he sees that you have the balls to dare interrupt him during his phone call just to pay for your Slurpee; the dirty, sticky floors you peel your shoes from w/ each step through the store; the often unfresh goods plaguing the shelves, making you wonder if you have your lawyer on speed dial in case you die from food poisoning. Well, NOT HERE! They seem to feed their staff rainbows and sunshine bcs. I have never once come in where a worker did not say, "hi" or "good morning" w/ a smile to top it off :D The store is also quite emaculate. They must have some cleaning rotation bcs. every time I come in there, someone new is cleaning, stocking, or tidying up. The food is also pretty fresh here. I inspect the labels, esp on the fruit, sandwiches, and baked goods, and they are all usually things that were delivered that same day or the day before. If a sandwich that has been sitting in the fridge for 1 whole day is not fresh enough for you, you can look behind that sandwich. Most likely, that's where the same-day delivered sandwiches are hanging out. Only complaint - the vanilla cappucino station only works 3 out of 5 times. However, since the employees here all have a pep in their step, don't hesitate to ask for assistance. Don't be scared, Apu doesn't work there :) read more

Does anyone know the difference between a corporate owned 7-11 and a franchised 7-11? Well, if you don't know, then you haven't been here. This is one of the biggest, cleanest, nicest stores I have seen. At times, I have seen 10-15 employees working here, with three to four behind the counter. It might be a training center, since they come and go pretty quickly. Also, this is probably one of the safest 7-11s to order food from their heated rollers behind the counter. These move really quick and I know they won a national award last year or the year before for selling the most of one of the items (I forgot which one now) in the country. Or maybe they came in second. I don't remember, but you can be sure they aren't sitting there for hours and hours. PS - If you are looking for beer, don't come here. They don't sell any. read more

The store was fine. I was a little disappointed that I missed out on 7-11 Day and the free slurpy that my kid wanted.

Cleanest store. Nicest girl ever working there. Very friendly and nice!!! Give her a raise.

Worst customer service ever. I say hi to the cashier no reply or return of greeting. OK...? I tell her the amount I want on which pump she again doesn't it knowledge me but does take the money I assume the transactions over and say sarcastically OK have a nice day again no reply. I get it's busy and taxing to say pleasantries However I work in customer service I know it is part of the job. Perhaps the older Asian lady with glasses and zero personality should find work where she does not have to interact with customers read more

You could say I'm a regular at this location... The people who work here are awesome I deal with them daily and even on first name bases. Best brownies in the are. I live right next door to a 7-11 But drive an extra 4 miles just to come to this spot read more

7-Eleven - the outside of a store - Convenience Stores Near Me - Santa Ana, California

There's something wrong with the people who work here. I went to use the restroom and somebody tried to open the door (no lock). I put my foot in front of the door and yelled occupied. The guy yelled at me "get out of the restroom". I walked out of the restroom and asked the employee if he was banging on the door. He looked startled. He said yes he was, and I said I was in the restroom using it. I told him I put my foot on the door because there was no lock on the door and he was trying to enter. He picked up a door key and said the key was there. Any idea why I would put my foot in front of the door you are trying to get into? What kind of moron tries to get into a bathroom somebody is peeing in? What were you trying to see? read more

I don't know who the Indian guy working today was, but he needs to learn how to talk to people. Every other employee is actually nice, thus guys was a trip read more

One of the few 7-elevens I know that doesn't sell beer. Employees always friendly and there seems to be at least 2-3 working all the time. Big selection of food items and they sell full size pizzas too. They have a big fueling area. They're close to freeway area too. read more

We came here after the wedding. It was free slurpee day and we were determined to get our free slurpee. Hey it wasn't quite midnight yet so we figured we were entitled. Turns out that free slurpee day ended at 7 p.m. Well, we were a bit tied up at that time (you know, a wedding and all) so this was our opportunity and we wanted to take it. We were still dressed in wedding attire. I was in my dress, my husband was in his tux, the best man and his wife (bridesmaid) were dudded up too. The 7-11 worker tried to refuse us at first but bent to our persuasion for a free slurpee. It wasn't the best slurpee I've ever had, but it was a free one. Ah the sweet satisfaction of it all. :) read more

I like this 7-Eleven because it's right off of the 55 freeway and you can get gas, slurpees, snacks and redbox movies here. There is no minimum purchase to use your debit card inside either but, if you need cash, they will only give you $10 over your purchase. read more

It is very close to where I live and it stays open 24/7 I had some night cravings and I passed by the guy even told my sister and I a great deal since we went to buy chocolates read more

This is the worst 7-11 I have ever been to. Everytime go in there, i leave saying wtf. The people that work there arent nice at all and most are talking on their cell phones while they should be working. The floor always looks dirty. Homeless people are always outside asking for money. I now go to the 7-11 gas station right pass the 55 freeway on dyer.... That one is sooooo much better read more

Good selection but no beer or wine... Just snacks, sports drinks and gas.

Susan is such an amazing manager. Went above and beyond to help make my experience great!!!! Thanks Susan!

I went to get a movie from the redbox outside the 7-eleven on main/Dyer during the day. There is a mentally ill guy camped right next to the machine. While I was waiting for my discs to come out, the guy started mumbling something and all of a sudden jumped up and started shaking and repeated yelling I am going to slap someone. read more

Awesome 7eleven. Store is super clean, the staff is super nice. Specially Sharma, Jerome and Jose..... If you are looking for fast, fresh food. This store has it. :) you loyal customer for sure. read more

Thank Goodness for Seven Eleven on my way to work every morning. Not only is it convenient and easily accessible but always has great employees who don't"t hesitate to greet you as you come in the door. -The Coffee Station is stocked and maintained clean even when it is its busiest. Reyna is an employee there who is liked by all who come in because she is always very nice and available to get whatever pleases your coffee taste. She is always happy and brightens our mornings as she is sincerely courteous to everyone, as opposed to other employees of other 7 Eleven franchises who are just trained to greet and be nice. Keep up the good work 7 Eleven @ Dyer & the 55. Continue to hire great employees and keep them happy so that we always come back to your store. read more

I love this 7-1, I work down the street and I go here every day. The workers here are always friendly and always greet you with a smile. Great place to get your morning coffee! read more

much improved, friendier people. immaculate clean store. great coffee. although still lots of scammers/bums asking for " gas " money. and they keep trying to give people plastic bags for their newspapers. great for the environment!!!!! they're probably not too concerned since the place is litterd w/ old cigarettes. read more