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    CVS Pharmacy

    2.4 (127 reviews)
    Closed 7:00 am - 10:00 pm
    Updated 2 weeks ago

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    Reviews With Photos

    Anna B.

    Update: There is now a sign for lunch times posted under the red daily hours sign. I don't know if I had anything to do with it, but it's good to see that management realized there was an issue. Still only 4 stars because of the many locked up items, especially makeup, but staff was fairly responsive to open up the cases.

    They don't respond the phone! They don't mention why the medication was not ready ahead of time! The waiting area is as dirty as you can tell! I talked to the manager Paul. I'm still waiting here at the pharmacy and no one took care of the trashes on the floor yet! It's been 20 minutes. I feel sorry for them if they are overwhelmed and can't catch up with their duty.

    Tanya G.

    Refused to apply my discount from good RX if I didn't go into the store which was already on file. This is the 2ed time I've had a pharmacy staff do this costing me $15 over the fee because I was not willing to go inside after already returning for a 2ed time to have it be ready 2 hours after it was called in! I'm upset this keeps happening at this store.

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    2 months ago

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    3 months ago

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    4 months ago

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    3 months ago

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    8 months ago

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    6 months ago

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    1 year ago

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    1 year ago

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    11 months ago

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    1 year ago

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    1 year ago

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    10 months ago

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    11 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    13 years ago

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    6 years ago

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    6 years ago

    Couldn't be happier with the staff. Always friendly to my family . Keep up the good work!

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    4 years ago

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    4 years ago

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    2 years ago

    Terrible customer service. I could not get everything on my list after traveling an hour and no customer assistance.

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    2 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    2 years ago

    the restrooms smell, it looks like hurricane katrina has hit the bathroom!!!!! please clean your restrooms

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    6 years ago

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    19 years ago

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    Page 1 of 4

    Ask the Community - CVS Pharmacy

    Review Highlights - CVS Pharmacy

    Brenda in the Pharmacy was able to assist me when I went in today with an issue with a prescription.

    Mentioned in 10 reviews

    Read more highlights

    CVS Pharmacy

    CVS Pharmacy

    (218 reviews)

    $$

    Open late, which is a rarity for any business in the OC, but that's because it's a franchise if…read moreanything, BUT it was crazy that the pharmacy was still open around 9 PM. Many other pharmacies in Walgreens, CVS, Target, Walmart, etc. all close at around 5 PM and some aren't even open on the weekend (Sunday), but this one was. Not sure if this is just a change in CVS that I haven't paid attention to, or if it was always like that. There's self check out and the staff working was super friendly and helpful. Shout out to the cashier girl who talked Calico Critters with me, you a real one. Stock is fairly decent for seasonal items and it didn't look super disorganized. Lots of World Cup merchandise randomly and it's always so funny that the souvenirs for Irvine are ocean and beach themed when you're not even THAT close to the water but I guess it works in a pinch for those unfamiliar with California geography. Plenty of parking since it's in a super big plaza and the time where we went wasn't that busy (as many things have already closed).

    Prescription was submitted Tuesday 4/14, finally received a text informing me it was filled Tuesday…read more4/21 and ready for pick it up, I go in and am told it was $400, said I'd be back to pick it up. Call in with a manufacturers discount coupon I was given, told it doesn't work. I call doctor and manufacture, told coupon is valid and instructions to ensure it goes through. Received another "ready for pick up" text Thursday 4/23, go in to pick it up on 4/24, spend an hour troubleshooting the coupon, told it still doesn't work. I tell them "I'll be back with my HSA card to pick up on Sunday" - return Sunday 4/26, told "medication is on hold"...sent to consultation window, told "the coupon does work" and the total is now $500...and it's not filled, in fact, it was never filled... I explain everything, they say "I don't know who worked with you, but the coupon works, but the item was never filled" - provide text showing it was filled, proceed to identify by name the 2 people who helped me troubleshoot on Friday, one of those identified claims "I never helped you"...after some pushback says "you declined the medication"...and the kicker, "the item is out of stock"... tl;dr First, they said it was $400, then they said coupon didn't work, then said they never helped me, then they say it was never filled. Then I prove it was filled, now they say they DID help me, but claim I declined it. Suddenly now the coupon works, it's $500, but it's out of stock? This place is a joke. Other things to note: The nearby hospitals send everyone here because it's 24 hours, so there's almost always a line. There are a few kind and patient staff members, but otherwise the rest are unhelpful and some will lie straight to your face.

    Rite Aid - That's no double scoop!

    Rite Aid

    (142 reviews)

    $

    Shelves were empty or nearly empty. I thought we might be back in pandemic…read more.. Not an employee in sight

    HORRIBLE CUSTOMER SERVICE at the front counter for the general store…read more Went in this evening around 7:30pm. Was purchasing several large cereal boxes and an electric razor. The cashier, Eddie, was extremely ARROGANT AND HARSH. He charged me for 2 bags, which was fine because I was using EBT for the purchase, so it would come off and it did, and then he charged for 2 more bags because the other 2 bags came off for the EBT. That means he manually charged me for a total of 4 bags. When I brought this to his attention, he said that since I was also purchasing an electric razor which is not a food item, he was completely justified in charging for the bag charges, even though I was purchasing 2 large boxes of cereal. I told him to cancel my whole order, as I was completely frustrated with him at this point, and he did not even inform me he was charging me for additional bags. To make matters worse, the assistant manager-Jeff was standing there and did not intervene in what was clearly a very bad customer service experience. I was so frustrated, I called the store back when I got home, and Jeff was very apathetic to me. I told him that I was extremely upset about what had just happened and also that he did not intervene, as Jeff has seen me there a few times and knows me as a regular customer there. Jeff did not want to take any proactive actions as part of the managerial staff there, and instead told me to call back in 2 days and speak with the store manager, David. This is actually the 2nd time I have had a horrible customer experience with Eddie. 2 months ago I purchased some food items and a battery for my smoke detector. Eddie charged me twice for the one single smoke detector I was purchasing. It was an ordeal to have him fix his error, as he insisted he had made no mistake at all. Then when he finally took off the extra charge, he was extremely ARROGANT AND HARSH, and made no apology for his mistakes and HORRIBLE ATTITUDE.

    King's Pharmacy & Compounding Center

    King's Pharmacy & Compounding Center

    (84 reviews)

    Shari did a phenomenal job making sure my medication dose etc, was safe for my health ! Very caring…read more, great crew who go above and beyond for your health ! Thank you !

    "King's Pharmacy & Compounding Center" is one of the few compounding pharmacies in the Orange…read moreCounty area. Unlike the west-side of Los Angeles, Orange County unfortunately does not have a plethora of compounding pharmacies to choose from, so it's nice to have "King's Pharmacy & Compounding Center" in Irvine. If you need a specialty hard-to-find medication, or an alternative dosage that's not readily available at most pharmacies, or an allergen-free medication, King's can customize medications to suit your individual needs. They can even change formulas from a pill to a liquid, & add your favourite flavour to the medication to make it easier to take! Bonus!!! Although the new location on Red Hill is smaller & a more difficult to find (enter through the back) compared to the (now closed) Newport Beach & Sand Canyon locations, the staff at the new location are friendly, helpful, knowledgeable, & will go the extra mile to coordinate with your medical providers to make some difficult situations a bit smoother. They even have a small section of unique gifts available. Tip: When deciding whether or not to seek out a compounding pharmacy, keep in mind that some insurance carriers may not cover the expense of some compounded medications. However, you may find that it is still worth paying out-of-pocket for customized medications to suit your individual needs from these highly-trained pharmacists. If you have unique medical needs that the "big box" pharmacies (&/or commercially manufactured medications) cannot address, try "King's Pharmacy & Compounding Center."

    CVS Pharmacy - drugstores - Updated May 2026

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