Typical department store, easy to find everything for agreeable prices. Lots of parking across the outside area. Not too busy during off peak hours. read more

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I'll be specific about this, going to this location sucks. Nobody knows anything about the store, everyone pretends they just got hired to work here. I went by to pick up a cable cord, found it by myself, total waste of time. Dropped by to pick up a lamp and television because I just moved to a new apartment, and the cashier was beyond stupid. Waited in line behind some customer who just bumped into me, like actually bumped against my shopping cart and didn't apologize or anything. Waited in line for 30 minutes and I'm not joking, the cashier is slow and rude. So she also told me that I was next in line to the cashier next to her, only problem, she only announced it secretly to the cashier and didn't tell the customer. I had to speak up and tell the customer behind her that I was next in line. I don't work here, the original cashier should have established that I was next in line, it's not some secret. So I yelled at her that she needed to tell the customer and the cashier instead of just telling me I had to wait for the other cashier. I was about to leave the store, this idiot just took the next customer and the other cashier took her next customer while I had to wait standing there telling the cashier that I was next in line. These morons play it off like it's normal behavior, so I took a picture of the cashier who originally screwed up, and she suddenly spoke English and got upset with me. She clearly wasn't going to get my phone, but she tried to. Either way, the cashier sucks, she takes forever to do a simple job designed for teenagers. Also, nobody assists you here, nobody cares about their jobs here. When you buy a lamp you have to go to another area to find the light bulbs for it. Plus the parking lot sucks, people hit your car with their doors. If you complain they don't review the cameras, they don't want to be liable for it. This place is garbage. Shop somewhere else. read more

Walmart Supercenter - Idiot cashier. - Department Stores Near Me - Irvine, California

Avoid this place at all cost. People are uninformed, give you wrong information and will waist your time! I made a purchase on line, showed up, to discover they are out of stock. People inside the store did not even know where to send me to pick it up since the curb pickup is out of commission! Few contradictory emails were send prior informing me that they don't have one item but then they said they do! No one apologized, he simply asked "do you still want this item!!!" I am willing to spend $5 extra and buy the item somewhere else! My time is more valuable! read more

This location is a nightmare. I am reviewing based on the clothing department. Everything has been moved into skinny aisles where only one person can go down at a time. All the brands are mixed together and nothing is easy to find. It's so uninviting and cold walking through the clothing and bag section now. Used to be one of my favorite stores and now I can't even consider driving here anymore to try to browse. read more

Walmart Supercenter - Look how thin this aisle is. - Department Stores Near Me - Irvine, California

Walmart has turned into a dump. Several items are locked up, even the cheap items. They don't have tap to pay. The restrooms are disgusting. The towel dispensers are broken. Prices are good but I'd rather buy online. I'll stick with Target. read more

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Payment problems and delayed orders. Customer service line at 1800walmart couldn't help

Hadn't been to a Walmart in years but they had unique Grinch merchandise so went. The place is gigantic and in full swing for the holidays. I was astonished at how much holiday related stuff I came home with after paying a fraction of the price expected. Plenty of manpower to keep plenty of cashiers open and employees that happily assist you. This was a very positive experience. read more

Walmart Supercenter - Very festive! - Department Stores Near Me - Irvine, California

They have some healthy food options, gluten free section. But still so much unhealthy food. I bought truffle oil, then got home and read the ingredients. Artificial flavor! Are you kidding me? Such junk! And so many strong cleaning chemicals and can barely breath. Get more natural cleaners. These chemicals cause cancer er. Stop selling them. read more

Walmart Supercenter - Artificial flavor- bad - Department Stores Near Me - Irvine, California

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I was shorted 2 lbs of ground beef with my online pickup order. Tried calling. NO ONE ANSWERS THE PHONE!! You get channeled to a dead end. Tried 5 times. Insane. This is unbelievable for such a company. Order: 200014638909881. Give me my refund. read more

This super center is always clean, well kept, organized, and rarely do I go there and not find what I need! The staff members are also super friendly here. The type to walk you to find something as opposed to just telling you. Their produce section is also always so fresh! They don't have a in house bakery like I've seen in other super centers but, they do have premade items such as their cookies, pastries, loaves, etc. The only downfall of this place... the parking lot lol But that's more an issue of the drivers as opposed to the business lol read more

Do not do store pick up - took 50 min for one item - sooooo ridiculous!!! Understaffed & unresponsive when you call read more

Teach your security and employees to not target customers as thieves unless they have proof they are stealing from your store. I don't appreciate the way I was treated at your Foothill Ranch store on Wednesday afternoon. A short female security guard named Sentia followed me in a threatening manner. This was not the first time she did this. I felt very disrespected, insulted, and unwelcome. read more

I like when I went to this store and the diet store brand soda price was lower thanks, read more

Well supplied and clean. They have all departments including produce/deli. However one negative is that the parking is abysmal. If you dont mind walking park near an exit and get some steps in. Theres security and quick employees. Docking points for payment options being limited and interesting vibe patrons bring to this walmart. read more

Convenient one-stop shop for my various needs: potluck stuff, tools, snacks. The politeness of staff varies, sometimes they're very helpful. Huge but often very crowded parking lot. I like that the plaza has various entrances/exits. Located in a plaza with various restaurants. Not conveniently located near any freeway though. I like that Walmart still has the key copy machine. Unfortunately, the machine failed to replicate my key functionally. The copies don't turn in my lock. Turns out my key is of a special series. Wish the machine could accommodate cuts for specialized series keys. At least I was able to put in a complaint online and get a partial refund. read more

Great prices and good variety. Food selection is better than sine grocery stores. The deals are there if you know what you look for.

I entered the store at 8:45pm. When I went to try on clothes I was told fitting rooms close at 6pm and 7pm from another worker. So ridiculous. The store is open till 11pm!!!! The uniform/scrub area is always a mess, you have to go thru each item to find the size. The area is jammed and there's no room to put something back on the rack. I spent $200 tonite on scrubs, it took me an hour to find the matches. I know it's not your big money maker but have some respect for the people that wear these uniforms... read more

Convenient location with plentiful parking, but older facility that was somewhat dated compared to the newer stores. Well stocked with merchandise, but no houseplants at all. Employees appeared competent and helpful. read more

It has low price on a lot of items. I tried to have an associate to open a shelf so I can purchase an item from the electronic department. I have touch the screen at the counter to call someone. Another customer call from their specker. Some associate came but she call for another associate. A total of half an hour no one can do the done. I end up leaving and purchased online from somewhere else. Therefore knock off two star. read more

0 stars if i could. The staff Margarita on the Customer Service desk was very unprofessional, gave attitude, &' refused to help. Had me waiting for about 40 minutes trying to have other staff members help me because she didn't want to. Throughout the 30 minutes that i was standing on the phone with corporate office I can see how she lacked team work &' friendliness with other staff. Even laughed when not wanting to help another customer and was dismissive to other clientele. Very unprofessional customer service. I would like to thank the Team Lead Sam for making it a smoother experience when he returned back from lunch &' for corporate for helping me in this matter. read more

Walmart Supercenter - Department Stores Near Me - Irvine, California

My daughter and I was able to get in here a couple of weeks ago really late after my granddaughters 2nd birthday party. I had realized on the way home before we got on the Freeway, that we had to purchase some oil for my car as the check engine light was on. We both could tell that my car was lower on oil more than usual. We were able to go inside, get directed to the car oil section, find the oil I needed and a small funnel, get through the register, and add oil to my car in a timely manner with it being late and unexpected. The store was nice and clean. The register person was nice. We left happy and got home quick! Thanks Walmart Supercenter for having my oil in stock!!! read more

This store is complete chaos. They are rearranging all the sections at once. Not even the employees know where things are. You have to just wander around and hope you can find what you need. Some items are just missing. Also the aisles have been pushed together leaving less than 4 feet between them. You feel like items on the top shelves will fall on you. I doubt it meets OSHA standards. Stay away from this place! read more

Store has a different layout. Through me off. I was to say the customer service was excellent. They even had a very, slow old man as a cashier. The line was taking a long time. But, everyone was being patient. Good job Walmart. I still say watch prices. Certain things they are cheap, other things expensive. Food for example. You can find cheaper prices easily on fruit. The rest of the stuff there brand is cheaper. National brands not so cheap. read more

I have been waiting for my oder for 3 days. You won't cancel the order or refund my money. I have been on the phone for almost 3 days and No one has helped me. The reps just keep saying 48 hours more. As a disabled senior, I rely on your delivery service. That was a weeks worth of groceries. Please help. read more

Went back to return some items at Walmart. I prefer to take pics of my receipts instead of holding them cuz I tend to lose them. At the customer service area, Isabel the customer service rep tells me they can't use a photo of a receipt "due to fraud". Confused I said is there any workaround to get my items returned. She asked if I had the physical card used for purchase, I didn't. They said too bad. I asked for the manager(Ayesia) and the manager was also being difficult and said they can't help. Well with a quick google search I found out that a customer service manager has the ability to find the copy of the original receipt with in 90 days of the purchase and if that was the store I bought the items from, which I did. On top of that there was an option of the Walmart site to find the receipt. At the end of the day Isabella and Ayesia lacked the training, personality, and skills to help solve simple problems. Instead due to their incompetence they wasted 40 min of my time. After arguing with them using valid logic and thought they finally were able to process my return despite initially telling me that I was possibly fraudulent and that they couldn't do anything without the original receipt. It doesn't take much to be helpful instead these two went out of their way to avoid helping me and wasted my time. Shame on those two Walmart representatives! read more

Walmart Supercenter - I hope this survey reaches tye general manager to enable these undertrained employees to get more training. - Department Stores Near Me - Irvine, California

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I found a meth pipe on a low shelf on their Christmas aisle one time and it took FOUR employees until FINALLY one of them picked it up! Glad a kid didn't find it ffs! read more

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I don't know why this Walmart has such low ratings. They should be happy a Walmart is even nearby! I had a return due back today and didn't realize Customer Service closed at 9p. I walked in to be thankful there was no line. Well, I was quickly notified they were closed. What a bummer because today was the last day for my return. Empathetic to my dilemma, the employee who happened to be at the counter graciously helped me. I am SO grateful for Arthur in Customer Services quick help in my return. He could've easily said no. This is the type of stuff that keeps me returning as a happy customer. Keep up the great work, Walmart! read more

Walmart Supercenter - I would've been short $96 for something I didn't need if Arthur in Customer Service wasn't so empathetic to my situation - Department Stores Near Me - Irvine, California

I hate shopping here but they had a deal on beverages. I avoid going inside because everything is under key and lock. That's why I use their curbside service. Absolutely horrible- Last couple times have taken over one hour to get my order. What's the point of telling them you're on your way when you have to wait in the parking lot for 30 minutes to get your stuff ? I do feel bad for the worker from my last visit because he said they were severely understaffed. Oh but tonight, it was just ridiculous. I feel like they prioritize the subcontracted Walmart delivery drivers instead of actual customers. Their system absolutely sucks plus workers move like molasses and just don't care. read more

This is the worst Walmart, from the parking to the customers, but it's not the fault of the store. It's just my personal experiences that make me not shop here. One was with an older gentleman who bought his dog in the store, I'm not afraid of dogs but I could see how someone would complain. It actually licked my hand and barked before it did that, just a weird thing, but that dog wasn't bad, just a large brown mop looking dog. I just feel that the owner didn't know how to control his pet. I don't think pets should be allowed in the store. The other situation was in the restroom with a customer that was perverted. He was looking at me at the urinal and it was weird, but by the time I finished and could complain, he was already gone. The next complaint I had was with a worker, it was a Sunday and he claimed the person who specialized in replacing phones wasn't there. He told me to come back on Monday, but why was he there, isn't he hired to do his job? People need to fire someone who shouldn't be there. The guy doesn't know how to do his job, that's my actual complaint with this store. Forget about the creepy dude, forget about the dog who shouldn't have been in the store, that's not something Walmart can prevent. Actually, I reported the creepy guy, but they don't have proof of the situation because they don't have cameras in the restroom. I'm just reporting this because these situations happened to me. I'm not describing the creepy guy because I know it'll get my review deleted. Parking is horrible, someone keyed my car in the parking lot and Walmart doesn't do anything about it. People really should do something about this. I actually like most of the workers here, they're nice to me. Just a warning of what can happen to you because these things happened to me. read more

I went to Walmart, and like all the cosmetics and fragrances, they locked them up. Oh! No There was an female employee who couldn't open the doors. She was helping two women. It took her about 20 minutes trying to open one door. She left, came back, and nothing. She had us there, not helping anyone. There were about five of us waiting, and nothing. I would have opted to open the other doors for other customers, but no. It's clear to see that Walmart employees don't know anything and are desperately in need of customer service classes. For the second time, I went to ask for some doors to be opened, and it took them 20 minutes to help. Is it really worth waiting that long? Fui a Walmart, como todos los cosméticos y fragancias las poison pusieron bajo llave. Ay! no ahí estaba una empleada (mujer) que no podía abrir las puertas. Ella estaba ayudando a dos mujeres. Tardo como 20 minutos tratando de abrir una sola puerta. Se fue, regreso y nada, nos tenía ahí, sin ayudar a nadie. Eramos como 5 personas esperando, y nada. hubiera optado por abrir las demás puertas a los otros clientes, pero no. Puede uno darse cuenta claramente que los empleados de Walmart, no saben y a gritos necesitan clases de servicio al cliente. Por segunda vez fui, a pedir que abrieran unas puertas y se tardaron en llegar a ayudar, 20 minutos. Realmente vale la pena, esperar tanto...? read more

I went to this Walmart today and once again there were dogs on leashes in Walmart. Three different (non service) dogs being walked inside of Walmart. Some people are allergic to dogs. Some people are scared of dogs. Absolutely no reason to have dogs inside of Walmart. Our dogs have never been in a restaurant or a supermarket. Not sure why Walmart is allowing dogs inside their stores...... read more

Walmart sucks. No tap to pay and I ran here with just my phone. Ridiculous that we need Walmarts app. Trash. Trash trash

3. Major Things: 1. Drive up/pick up is horrible. The spaces are almost always full with other people picking up carts of stuff that are clearly not groceries. They sit in their cars long after their orders have been fulfilled. Also, random customers park there making parking for drive up very limited. 2. The wait can be super long. I have yet to come at a time that I'm in and out. Don't trust you'll do a quick pick up by placing an online order. You're wasting your time. 3. They run out of stuff very quickly. Especially on the weekend. The workers are nice, but seem to always appear out of it. I keep telling myself to ditch this Walmart and go to Target instead. They value your time there better. Just do yourself a favor and go to another store instead. read more

Pressed the help button in the electronics section 3 times and waited. Someone with a vest walked by and made eye contact with me, staring for a good minute of recognition, but then she turned around and left without asking for backup. I went to customer service but their page didn't work so I went back again she helped me. There were 4 other people waiting and one person gave up while I got help. Hope George was alright since he was MIA. And thank you to the employee who helped me read more

There's a lot of parking, huge building, I went to return some products and the cashier was so young but with plenty of knowledge, she did my return fast and it wasn't a big line. I had a great experience in that Walmart. read more

The customer service is AWEFUL. If you have ever had bad customer service anywhere, then consider yourself lucky. Walmart customer service deserves ZERO stars & that is being kind. The employees dont care about the customer ot their job. I went to pick up an order today & they couldn't find it. The couldn't give me an alternate solution unless I asked to speak to a manager. DON'T shop here unless you plan on doing ALL the work yourself. read more

Lost my photo order I had to go there three times. The staff was extremely unhelpful and they would not even help look for it

Saturday 1:30 pm, a lock box on inexpensive items and nobody to assist for 20 minutes. Oh, workers around, but none with a key. So basically no one to help. I digress. It's Walmart and this should be considered business as usual, meaning this was a pretty outstanding performing store. read more

Walmart Supercenter - Department Stores Near Me - Irvine, California

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The customer service has seen quite a downfall at this store which is a shame as this store like another Walmarts has great prices and so many everyday items, but the overall feel of this store is now of a very rundown dollar price store. This is keeping me from visiting this location now. I went recently for an online pickup and no one came out from a closed door that I was asked to to ring some lame doorbell. Such a shameful downfall in experience. I had to cancel my pickup and buy it directly from the shelf which wasted my time. read more

This store is huge compared to ones I am accustomed to in the upper MidWest. It was moderately busy at 10 am. Prices for most items are comparable to other stores. Some are less expensive. Produces are a bit more than Korean and Chinese markets in the neighborhood. We were looking to buy a special gel eye drop. These were all locked up in cabinets. You had to push a button on a hanging box for assistance. We did that several times, 3-4 minutes apart but no one came. The pharmacy was near by but the assistant could not help. We had to hunt down a store assistant to open the cabinet. She placed the item in a small locked box that will only be opened by the cashier after you paid. A very elaborate scheme but very inconvenient. Baby formulae are also kept in locked cabinets. One noticeable thing while we were in the store. Every 5-10 minutes a loud alarm sounded. This was quite startling if you are not used to it! Overall quite an experience for us. read more

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