Alex was amazing at customer service incredibly helpful and nice to my mom and I during check out.

Typical department store, easy to find good styles for agreeable prices. Lots of parking across the outside area. Not too busy during off peak hours. read more

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I stop by here to get rest of my order. It took them kind of long to bring my order which it was one item and i had that assumption that my order wasnt ready eventhough i got an email that its ready. There is a pretty big room for online pick up order/ exchange and etc...So keeping the order on that big room made better sense for me...Overall, this Target has a great employees and they are very friendly. They are pretty much busy and they also have CVS pharmacy inside. The selection of the items are pretty big and i love their Barbie/doll department. There is always smth new that catches my eyes and value wise they are very affordable. There is also huge parking lot outside and this target is easy to access. read more

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I happened to be in the area and needed a few items. Clean and organized. My niece and I were looking for Halloween decor but school supplies were still in that area they use for upcoming "events." Wr asked an associate for assistance. He was so kind and helpful, greatly appreciate him going above and beyond. This doesn't happen often enough. I have worked in customer service over 45 years, and this quite the surprise. Definitely recommend this Target. read more

Located on Park Ave. and Tustin Ranch Rd. with plenty of parking. The store is big, clean, organized, and fully stocked. Fresh flower bouquets. Starbucks inside which is a plus. Clean restrooms and friendly staff. Overall, I had a good shopping experience at this location. read more

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Targét has always been my main go-to store for almost everything. It pretty much has everything, even a Starbucks, and an AT&T station inside! I actually purchased my current iPhone with an AT&T rep at the Target. First they waive the activation fee, and Target gives an extra amount off just for purchasing in their store. I will be getting my new phones at Target from now on! Using their app is also so helpful too. You can order online and park at the designated spots where an employee will bring your items out to you. Or if shopping in-store, you can click search for anything in the app, and it will tell you what aisle that product is in. You also get 5% off every purchase with Target Circle. They email you constant deals for cash off approved purchases. And if you sign up for their credit card, you get $50 back after spending that amount on the new card. The perks are endless in this clean and organized chain. read more

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If drive-up service were an Olympic sport, this Target would take gold, silver, and the cashier's Bluetooth headset. I pulled up, and before I could even finish lip-syncing to my "Hot Girl Errands" playlist, a team member appeared like a red-shirted ninja, bags in hand, vibes immaculate. She greeted me with the enthusiasm of someone who actually enjoys their job (rare these days), confirmed my name (yes, it's me, the woman who placed 17 separate orders in one day), and loaded everything into my trunk with the precision of a NASA engineer. It's giving: "We know you don't want to unbuckle your screaming toddler." It's giving: "We saw your greasy bun and respected your need for speed." It's giving: "Your order of oat milk, crayons, and adult diapers is safe with us, no judgment." Fast. Friendly. Freakishly efficient. Target Tustin Drive-Up, you're the real MVP of my chaotic mom life life. P.S. You saved me from entering the actual store and spending $200 on candles I don't need. My husband says thanks too. read more

Target - Drive up - Department Stores Near Me - Tustin, California

Just started going to this Target and I love it! It was very large, and well maintained. The store has a great selection of items in stock. There is also a Starbucks and a grab and go section for quick bites. My favorite feature of this location is their self checkout. I think they have about 6-8 stations which makes self checkout go by super quick! I also love that they have a floral section right when you walk in and the flowers looked gorgeous too! Parking here is super easy and you'll definitely be able to find a spot easily. read more

I don't usually write reviews. Horrible customer service .They literally never answer the phone it's so annoying.

Just did a drive up at target. Next time I'll know to look at all the fruits and dates on packages whoever packaged this stuff was either lazy or blind. read more

Target - You can't tell me the person that picked up the bag of lemons didn't see right through it. - Department Stores Near Me - Tustin, California

Easy to navigate this store. It's the same layout as N. Irvine. The store is clean and well stocked. The employees are helpful if you have a question. Target is always nicer than that W store. read more

this has to be the worst Target in Orange County. the amount of things not in stock, not prepared in the cafe section (Starbucks, snack etc) and the lack of knowledge of the employees to redirect you to the product your looking is honestly worrisome and makes me feel they are getting paid to fill the store. I've been to other targets where they go above and beyond to help you. its sad honestly. read more

The place is clean, but the workers are incompetent. You get more information from the AT&T workers hanging out in the back of the store, who don't even work here. I'm not joking, a worker (you had to click a button for them to show up) looked like he was working on a ship, stopped, acted like the sun was shining in his face and put his hand over his eyes with a squinted look like he saw a pirate ship floating across the store. This was my favorite part about it, he didn't even help us, he helped a different customer. It's simple, this store hired a bunch of kids who are simply too nervous to do their jobs, so they find half assed other junk to do while they're on the clock here. You need actual sales floor workers here, workers just like those AT&T guys who are selling their crappy services. Anyways, you have a bunch of idiot kids working here, with zero work experience and no etiquette. They're highly professional in telling customers they simply can't help them, but then again most workers these days get fired when they say, "I don't know." It's funny how they focus on not getting fired using wording over helping actual customers around. You can ask them where to find dishwashing soap and they'll tell you all some oral history of Mr. Clean till you get sick of them, bored, and wonder why they didn't answer where the dishwashing soap was and you walk away. Huge pass on this location. read more

I have been repeatedly overcharged for items marked on store shelves as being on sale...only to get home and discover I did not receive the sale price advertised in the store! The shopping carts have rickety wheels like the Flintstone's car and are hard to push...I have to exhaust myself pulling out one shopping cart after the other, for up to 15 min to find a shopping cart that pushes smoothly without noise, vibration or resistance. A lot of the shopping cart wheels have years of hair wrapped around the wheels! And no one seems to pressure wash the carts to clean them. There are only one or two handicap carts and batteries are typically dead. I also went to shop for women's under-ware and they now hide the under-ware in drawers, in disgusting heaps and the drawers are filled with dirt and mountains of dust bunnies...like you really think I am going to buy my under ware out of a mangled heap pile living in a disgusting dirty dusty drawer that has been pawed on by whomever? Additionally there are only 1-2 check out staff working and or aisle open and so it is not easy for anyone whom is disabled and would like assistance at checkout! I am really disappointed with this location! In general I love Target but some of them are just not staffing them to serve customers. read more

Make sure to double check the packaging when buying heyday headphones, these were completely used and in disgusting shape and managed to end up back on the shelves read more

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I popped in to pick up baby formula and a few other things, with my newborn and special needs 15 year old in tow. I looked around for a Carolyn's Cart (special needs shopping cart some stores have including Target) as my son is too big for a regular cart but can't walk through an entire department store on his own and I couldn't safely keep him by my side walking while pushing a regular cart and holding a baby. When I didn't see one, I asked a worker if they have one, he says yes but he didn't know where it was. Ok fair... but then he asked me if I looked outside for it. At this point I'm holding my fussy newborn with one hand and trying to hold onto my disabled son with the other hand to prevent him from running away, clearly struggling... and I legit stared at him speechless for a minute to see if he was joking or actually was telling me I should go outside and walk around and search for this cart anywhere in the massive parking lot while somehow managing the kids.. I really wanted to say if it were possible for me to walk my son around a busy parking lot (and dangerous for him since he has ZERO safety awareness) I probably wouldn't need the cart to begin with. But I kind of mumbled and asked where he meant- and he repeated himself and told me I "should go look outside". The irony of all of this is that I actually would avoid shopping at Target but for the fact they happen to have Carolyn's carts. Then when I need it I can't access it and -shock and awe- the employee doesn't actually care to do his job collecting carts even when a family in need requires it to shop there. More proof that woke corporations love to virtue signal up a storm but don't actually give two licks about people with disabilities. Or anyone else. Icing on the cake- went into the bathroom and it was absolutely filthy, with nasty floors and grime everywhere, and broken soap dispensers so nobody can actually wash their hands... including employees. :/ And then I notice a sign on the door where a manager named JR was signing off each hour that this cesspool was "acceptable"... JR needs higher standards, I can't imagine what his own bathroom looks like if this is what he considers ok! I had to laugh though because someone wrote a note on it that said what I'm sure everyone notices. Willing to bet money these sjw target employees care as much about cleanliness as they do about customer service, work ethic, or people with disabilities- which is none! read more

Target - Someone called JR out... - Department Stores Near Me - Tustin, California

My boyfriend messed up and ended up at the wrong target when I placed an order at this one. He ended up arriving at 10:58pm and although they close at 11pm, they were kind enough to still process my order. 10/10 customer service. HIGHLY RECOMMEND THIS TARGET! THANK YOU TO THE NIGHT SHIFT CREW!!!! Much love (: read more

tl,dr: it's ok. I came here just to return something I bought online. Likes: + I was able to return the item without fuss. + Quick service. + Huge parking lot. Non-likes: - The clerk at the returns center wasn't very friendly. Just did her job without passion or a welcoming attitude. She didn't say any more than she needed to. Beware the Target birthday gift. It may not work on all online products. read more

Anthony in electronics was one of the nicest retail workers I've ever encountered. He was so nice in helping me get my new earbuds. After me, he also helped a customer put her new television in her car and was just as nice. read more

Lazy workers who close the dressing rooms 30 minutes early before closing. What could you possibly need half an hour to close the dressing rooms for. If its not the workers' choice, then this store's policy sucks. You don't start closing while customers are there. You guys are so lazy read more

Me and my wife were checking out at the cash register at around 10:10 PM when we noticed the women in front of us was holding a Lizard in her hand. I addressed her that it's against the law to bring such animals to the store. She apologized and moved on. When my turn came to be assisted I told the employee that he should address such things when he sees it. All the sudden another employee jumps and tells me that I am not allowed to talk to his co worker like that and called security on me. Your employees should be better trained to handle situations like that. I will be submitting a complaint to the health department very soon to insure that this does not happen again. read more

Shoutout to Matty the night manager! The other night managers Juan and the manager girl were not with it. Like get with the program it's not that hard, Matty is professional and upbeat at the same time. Fun and courteous. The team looks like they're flowing the best when he's working and closing. I always wanna call him Bobby or Ricky cause I have Autism and not good with names. Anyways, he always makes my night when I stop by once every 6 months or so. Give him a raise. He's a huge asset. read more

Many times, a large retailer gives subpar service due to the turnover within the store. But I want to specifically celebrate manager Brandon for using a human and kind approach to resolve a gift issue. He took his time to listen, explained what he could and couldn't do, and found a solution to resolve it as reasonably as possible. We shop a lot at this target, and it is people like Brandon who give me more faith that humanity can still be genuine and real. Thank you for treating me like a human instead of a nameless customer. read more

This target is super clean and the employees were all very friendly. I found everything I needed, and a whole bunch of stuff I didnt know I needed :) read more

Target - Dreidel dash mini. - Department Stores Near Me - Tustin, California

Typical Target. What stood out to me was the amount of checkout people they had. Very well staffed. That was a nice surprise. I had a problem with one of my CCs because of a large purchase. It got resolved and the checkout employee was great. read more

For this store to be so close to so many residential areas the inconvenience of the pharmacy closing so early 6:00pm and opening up so late 11:00a is such a disservice to customers that they should discontinue this location all together. read more

I'm a shipt shopper with over 2500 deliveries, from Target alone. I go to a LOT of Targets. This one is BY FAR...the most mismanaged, unorganized, half-run store in the entire Southern California. They don't hire employees. They hire part time "hero's". They pander to the kids they hire and don't make them work. There is ZERO expectation of customer service. I went to men's pants today. 8 different styles and 6 different colors, all mixed up on different racks...some even in piles. Women's section...all organized and color coded and neatly kept. You're not inclusive or tolerant. You pander to a vocal minority and leave everyone else with the mess you call customer service. I asked someone in the towels area for help with a tub. They said "uhhh yeah.....uhhh....i don't work that department. If you go over there, and see a red cart...there's probably someone near that cart you can ask. Go wait over there" ARE YOU SERIOUS?!?!? You hire kids....you get a store run by kids. ZERO customer service. ZERO accountability. Unorganized. Old food. Long lines. Rid attitudes. I've called Shipt and refused to take deliveries from this store ever again. I've seen better management at a garage sale or thrift store. What a joke. read more

This particular location is my favorite Target. This store is very large and they are always well stocked with items you need. They also have a full Starbucks inside which is nice if you want a drink before or after you shop. They have lots of bread in the food/market section which is also nice. My only con is that some of the checkers don't bag your groceries. read more

This location is located in the center of the Tustin Legacy shopping center, which makes it very convenient to get all my errands done in one area. there's also plenty of parking. The customer service section is efficient and the lines always go by very quickly. I like that they have a self check out area in addition to many cashiers on hand to lessen the wait time in line. I noticed that the inventory listed on the Target app doesn't always match the actual inventory at this location. One item that I looked up showed out of stock but it was certainly in stock when I arrived here. read more

I placed an online order and when I picked it up and got home none of my cold items were there. I had to go o to the app to report it which then made me call and after being transferred twice finally was refunded. Today I went to open the box of 92 coffee pods I bought and the box was opened and missing items. I again reported it and the agent told me that they confirmed this was a successful pickup and target cannot offer a resolution. I asked to speak to a supervisor and they told me they already talked to them and there is nothing more that they can do for me. I am so done with Target. Their customer service has hit rock bottom. They essentially said I was lying and too bad that you are out $30. So done with them read more

Incredible customer service! I had a list of items needed and was helped every step of the way!! Thank you read more

Terrible management at this store . All self checkout lines closed and the small check out line near the front by Starbucks has been closed all year. What a huge inconvenience to people that are checking out with 10 items or less . Waiting an additional 15 minutes in your store to checkout is insane. How about hire more people if you don't truck customers to ring their own items . read more

Less competitive pricing to most products selling in the store. Time to change your strategy to make target great again

Target app accidently used our 15% Baby Registry on a single carton of milk so we explained to the store manager what happened. She said to go return it and it will return our 15% off coupon. It didn't. Then she started to backtrack on her word that she just gave us. I explained I've already added hundreds to my registry already and ready to buy soon - but this error would have cost me hundreds more in savings. She blew it off and didn't care. She said there's nothing she can do and to call guest services. Target market cap is 62b and they can't get a competent store manager vs. this 22 year old I just dealt with? read more

I love Target. I don't love this Target. I actually think this is one of the worst ones I have been to for customer service. I get it, nowadays there are self check out to be fast and convenient but really just have one register open for those who need to buy gift cards or alcohol. In my case I needed two gift cards and I stood there waiting for the 5 people in front of me to get checked out. As the line grew and my patience even more so, my record time for gift cards was 30 minutes. I stood there waiting for that long for a quick gift card buy....I couldn't leave because I didn't have time to go to another store to pickup gift cards elsewhere. Honestly this Target has disappointed me before but this was one too many times and too long. Last time I will come to this location with the crappiest service ever. read more

Love this location and it typically has everything that I need. All the staff is friendly, opens up additional checkout aisles, if things start to get crowded. This location strictly follows covid measures and regulations. All carts, baskets and self check out is constantly being sanitized and wiped down. There's also a Starbucks there which has a decent barista. The only downfall is you can't drink your beverage in the store (but I understand it's because of covid) read more

This happened in Feb - March, 2023. My review was left using a wrong account so I am reposting this review , warning people about the dark sides of target. Below it is: This review is not just for this local store but for the Target Corp. Target is basically the worst place to shop. They have their system configured to easily double scan the same item. So if you don't pay enough attention, you will end up with paying the same item twice. It happened to me three times recently in March 2023. Fixing it would cost you time to wait at self checkout. If double scan occurred at a cashiers station (this happened to me too) and you find it out after you paid, you would have to go customer services to get the refund. That could be a long wait. So target gets nothing to lose if an item got double scanned and customers didn't notice. Of course, we as consumers just got ripped off if we pay the same item twice. Other stores at self checkout would not let the scan continue if the item was not placed down on the scanned item counter. Examples are Costco, Ralphs, Walmart, Albertsons, etc. I hope everyone pays attention to your receipts to avoid double payment to the same item. If you could avoid shopping at target, it may be a smart decision. Also, Target is famous to help scammers by enabling their gift card balance to be immediately available for scammers to use. The scammer explained why they wanted target or Gamestop gift card but not Walmart ones so it was fast for them to cash out without much traceability. I am also a Target gift card scam victim due to my own stupidity. I didn't have the courage to write this up last year. Please don't buy any gift card if you are asked to pay back something in the form of gift cards. That is 100% of scam because there is no easy way to track down scammers who used the gift cards you bought. Target absolutely will not help scam victims to track scammers down, even though they have surveillance videos and gift card use times and locations to do it. They intentionally but indirectly help scammers. The purpose is to help their sales. You can search target gift card scam ( as a term) to see what comes up in google. To add insult to injuries, I also went through an ordeal for one thousand dollar gift card I purchased but did not give the codes to the scammer. Gift card purchases are not returnable. My two $500 gift cards either got balance 0 or had error code that I couldn't use it. I picked up items and tried to check out but the card couldn't be used so the items had to be suspended. When checking balance at the customer services, it did show $500. I have the images in the attachment. I had to call and email customer services so many times. It wasted so much time to deal with this. Most gift card customer service reps will kick you like a ball and do not really want to help you. There was one customer service rep who had integrity and helped me to get my money back. In the process of getting my money back, I found through customer services that some one was also claiming one of the $500 cards, though they would not tell me who. I had the receipt but that person didn't. I am guessing that I tried to use my "damaged" (not sure why it got damaged, probably intentionally by Target system?) cards several times through target employees. I suspect that they ( who are young with good memories) remembered the number and the pin so tried to claim that it was theirs? I am not sure but it was a possibility. I will not forget the ordeals for many years. I am attaching documents to support what I went through. 6/2/24： Just found this article: https://nypost.com/2023/12/19/business/womans-200-gift-card-rendered-useless-over-card-draining-scam/ So my card ended not useful might be done by target intentionally as they were later compensated me with replacement cards. read more

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This location offers Curbside Pick-up, and my BF needed to get a filing cabinet for the new work from home situation. He needed it right away so I looked for reasonably priced ones in stores that had Curbside pick-up since we don't go in to stores since the pandemic. Tip: Currently to utilize Curbside PickUp instead of order pick-up in store, you have to order via the Target App. Ordering it through the app was easy, and I got my notification that it was ready pretty quickly. I let them know we were coming through the app as well when we were about 15 minutes away. They have a few parking spots somewhat near the Order PickUp sign in the side of the store designated for Curbside. I just popped open the app again once we parked in one of those spots. They came out pretty quickly, and the employee was wearing a mask. We popped the truck, he placed the filing cabinet right in, closed the truck and headed back. No muss, no fuss. read more

Trip hazard and it's nasty do people that work here just walk past messes and not clean I mean seriously read more

Target - Department Stores Near Me - Tustin, California

This location seems very disorganized, and the selectiong is very limited and difficult to find what I need. Couldn't find a charging cord for my phone without the base. Not much of a selection. read more