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Bath & Body Works

3.7 (107 reviews)
Closed 10:00 am - 9:00 pm
Updated 2 months ago

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Sandy B.

I really love this particular Bath & Body Works. They have things displayed so well and make things easy to find. I have always had excellent customer service here. They are so helpful. Huge parking lot. Lots of shopping bags to gather all of your finds. Good pricing and a great rewards system that you will benefit from.

Winny H.

Love shopping at Bath and Body works. Typically find great deals on soaps, 1 or 3 wick candles and various accessories. However my recent shopping experienc here was under par. I came on a Tuesday at 11 am so it wouldn't be as crowded. I came to pick up my online orders. There were a few staff that greeted me as I entered the store, which was nice to start off. As I went to the back of the store to wait in line to pick up my items, I had to wait a long time. The main issue is that there is still only 1 line for all customers. There wasn't a separate line for online pickup. There were 4 staff behind the registers. One was just putting candles in plastic sleeves. One was doing pickup, and the other 2 were ringing up customers. It was annoying for me to wait in the same line as the customers behind me were assisted first. Then when all the in-store customers were assisted the same 2 ladies finally said they could help me. This is confusing as why didn't they help me earlier for my pickup order? Why did I have to wait for in store customers to be finished before they helped me? It doesn't make any sense. Plus, when I got in line there was only 1 in store customer behind me and then while I waited for the 1 pick up lady to finish, more in store customers got in line. A total of 5 in store customers got helped before I was finally helped. Geez!!! Management really needs to reconfigure this situation better. The 1 staff they was putting candles in plastic sleeves was also texting on her phone so pretty much not doing her entire job. The only good thing was the 1 greeter that I saw earlier. She saw how heavy my online pick up was and offered to help me to my car. Too bad I didn't catch her name because she was the best staff that I encountered that day at this location.

Candles
Elena K.

Did you know they do hassle free returns. I love that I can shop here and not worry about purchasing the wrong item because I can always take it back and exchange get it for the right item. I really only go here for the candles but it's a great place to stop in to engage your sense of smell. It's amazing how calming or uplifting of an effect a beautiful scent can have on you. Plenty of parking. Handicap accessible. Tucked away in the corner of Tustin Marketplace. Friendly staff. Great sales.

Raspberry Tangerine

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1 month ago

Gabby, Kathy, and Adriana have wonderful attentive customer service. Thank you ladies for your service.

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7 months ago

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6 months ago

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4 months ago

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6 months ago

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2 years ago

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11 months ago

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1 year ago

Great experience! I think she said the young man's name that helped us is Tyler . Extremely knowledgeable and helpful. Thank you!

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2 years ago

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11 months ago

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6 years ago

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3 years ago

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6 years ago

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4 years ago

Not a fan of rude salespersons. Not a fan at all. Wanted to shop for awhile but every time I go in it seems I get the worst service!

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14 years ago

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Ask the Community - Bath & Body Works

Review Highlights - Bath & Body Works

I literally just came out of Bath & Body works and couldn't have been more thankful for the worker who helped me, Roxy!

Mentioned in 5 reviews

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I hosted my Golden Birthday at Restored Apothecary's candle making workshop with my girlfriends,…read moreand it was hands down one of the best experiences ever! From start to finish, everything was beyond perfect. Lori, the owner, is the kindest, sweetest human being you'll ever meet. She went above and beyond--helping me decorate, put up signs, and making sure every little detail felt special. She was so understanding, incredibly accommodating, and genuinely cared about making the day amazing. The workshop itself was such a vibe--cozy, creative, and so much fun. We got to choose our own scents, mix and pour candles, and just enjoy each other's company in such a beautiful space. Everyone left with their own custom candle and the best memories. If you're thinking of celebrating something special or just want a fun outing with friends--do this!Restored Apothecary is a gem, and Lori makes it truly magical. Can't recommend it enough!

I've been to a candle making class before, but this is the first one where you also get to make…read morecocktails! A winning combination. Who can say no to that? Lori, the owner, has been making candles since 2012 and you can definitely see the passion in her craft and instruction. She guided us every step of the way in creating our scented candles and tasty cocktails. All ingredients are included with the cost and the class proceeds along at a relaxed and casual pace. This was such a fun experience that I highly recommend for a group of friends or for a cute date night. Restored Apothecary is located in Poppi Seed Market, a shop filled with many small businesses and local vendors. It is also part of the Woodbury Town Center.

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Super cool shop, lots to see! I'm a bit new to all this occult stuff, I went in looking for incense…read morefor a holder my friend gifted me. I believe I overheard the employee there say their name was Andy. They were super helpful! I actually was informed I needed backflow cones for the holder I was gifted. I was even shown an example which was nice. The cat I had come up to me at the shop was super sweet, a bonus to coming into the shop. Will be returning :)

I'm a customer that started my spiritual journey last year. I like to check out their products when…read moreI feel I need to and like trying out different services from their readers/healers. The store: I have come here for a limpia cleansing from Addie & bought crystals. I enjoyed my experience and definitely recommend trying it out. The owner books on the weekend different guests psychics and healers. They also have events which I have never been to but look interesting. I came recently for candles but decided to get a heart-shaped peach selenite crystal & did the love ritual/spell. If you're curious about healing & tarot services, this store excels with that. I love cats so much... wish I could own one and am more than happy to pet the cats of the shop. Bi-monthly Psychic Fair: Every 2 months (I think?) the owner hosts a psychic fair. There were quite a bit of vendors at the last one and they all offered different things. Tarot, astrology, fragrance readings, and there was also jewelry, candles, jam, art, and ceramics. I recommend 1.5-3 hours so you can enjoy the fair. I forgot the hours but I only went for an hour and wish I went longer. I got a tarot reading from nocturna & connected with her energy. I wish I got a tamale & next time I will buy jam from the lady that let me test it. (16/100)

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Bath & Body Works - cosmetics - Updated May 2026

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