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    HomeGoods

    3.1 (89 reviews)
    Open 9:30 am - 9:30 pm
    Updated 2 months ago

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    Horrible Customer Service at Home Goods on Irvine Blvd.  So much so, I could use a bloody Mary.
    Cris D.

    Very disappointing customer service provided by management. You should know before shopping at this store location in Irvine off of Irvine Blvd. Go somewhere else especially if you're also an avid shopper that likes to spend. Purchased some home decor items, pillows and plants in July. Due to COVID, was not able to get out to make a return due to compromised health, their hours of amended opperation and the really bad air quality due to all the fires. I called earlier today to explain the situation to the manager over the phone on 10-6-2020, they said sure bring it by tonight. Went in at 8 pm, asked to speak to the manager and he said no only store credit. I explained everything again and he was rude and said nope. The cashier even said sorry for that. Its not her fault for him being rude. I normally get the name of the person I speak to, but I totally forgot to this time. Only thing that would make this right is if they keep their word and stay professional especially due to the situation we are in with businesses opening back up during COVID AND RETURN THE FUNDS BACK TO MY CREDIT CARD. TAKE BACK YOUR STORE CREDIT.

    $1300. Why. (A month later they are still there)

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    8 months ago

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    3 years ago

    Like this store. Although not a high end luxury goods place, they do have a variety of merchandise. They have good sales. Large parking lot.

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    Page 1 of 3

    Ask the Community - HomeGoods

    Review Highlights - HomeGoods

    within a good shopping center with a Trader Joe's right next store and a huge Ralph's at the far end.

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    illo

    illo

    4.9(17 reviews)
    18.4 mi

    illo is an aesthetic and thoughtfully curated home decor shop located on the first floor of The…read moreSource mall in Buena Park. To get here, garage parking will be your best. Inside, they have a gorgeous setup where items are beautifully staged. They have a wide range of selection of different kitchen items, cutlery, candles, lamps, trinkets, and more. All of the staff here are very friendly and welcoming. Stop by to support their business and you most likely will not leave empty handed!

    Illo Shop is your entire pinterest board in a physical store. Everything that's on your vision…read moreboard for what your home will look like feels so much more accessible and it's all staged so beautifully and cozy. This store has always been my favorite to come to, not just because it's local, pretty, and cute but because of their kindest management and customer service! This store is managed by such a kind woman who really cares for her customers and their voice! She is extremely understanding and willing to hear what the community wants. Once she knows, she sets her best foot forward to make sure the best of the best is received. It might sound like typical business decisions, but the intention is what truly separates the person behind this store from any other. If you want to support a local business, this is the place. Want to live well and cute? This is the place. Need even a simple escape from everything else? This. I have always loved this store, and I can never see that changing. It's such an honest store, in the FOH and BOH. Will always rave about this place! *Everything matches retail price too so you're really getting lucky with having everything in one place!!

    Photos
    illo
    illo - Cups and bowls with facial expressions on them !!

    Cups and bowls with facial expressions on them !!

    illo - This is outside of illo.... amuse products.  Store name is listed as Illo.

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    This is outside of illo.... amuse products. Store name is listed as Illo.

    Tuvalu - Showroom

    Tuvalu

    4.0(93 reviews)
    11.0 mi
    $$$

    Ok, should be called "Trashbag Tuvalu." Why? Because they sent me home with my purchase, a lamp,…read morein a black, Hefty-looking Trash Bag. That's right. A 30 gallon, Lawn and Leaf size plastic trash bag. No paper wrap, no bubble wrap, nothing. Most ridiculous thing I've seen from a "upscale store." TRUE upscale starts from the beginning to the END of the sales experience. It gets better... Aesthetically pleasing store if you're into the upscale beach vibe "thing" for your home. Initially, service was wonderful, a pleasant lady asked if I needed any help. Found a lamp yay! Nice discount yay! Pay. They plop it into a CLEAR trash bag. I walk out with said bag. I see black dirt all over the cream shade. Walk back in. Uhh... excuse me I think you gave me a dirty bag. Lady started making an excuse...but no go because it's OBVIOUS the bag literally had dirt in it. No matter! They'll just use sticky tape to pick up the dirt from the shade and put it ANOTHER trashbag. PLUS, they took out the bulb that was already in the socket. Cheap much? Lol!!! I was dying laughing because I walked to Main Beach where my husband was waiting, all the while carrying a giant black trash bag like an off- season Santa sourcing stuff from the 'hood. Yes, I'm local, and no I won't go again. Don't assume anything about your customers.

    This is my go to gift store. I just love the quality of all…read moreof their home products. They have a gorgeous designer, jewelry lines as well, which is very pretty, but I love their candles, their earth, and Ware and all of the sweet cards. If you're looking for something specific for Laguna Beach, this is a place you really need to head into from ornaments to framed artwork, stationary, and coasters. This shop is your one stop.

    Photos
    Tuvalu - Christmas mode at Tuvalu.

    Christmas mode at Tuvalu.

    Tuvalu - Showroom

    Showroom

    Tuvalu - Showroom

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    Showroom

    The Coast Vintage Market - Banjo band play'n

    The Coast Vintage Market

    4.5(38 reviews)
    6.4 mi
    $

    Coast Vintage Market is a very cool swap meet style flea market with tons of items from yesteryear…read morethat will take you back to another time. It can almost be like a treasure hunt looking for that special item that calls out to you! Even if you aren't looking for something specific, you might find something that is awesome (to you anyway). There is definitely a wide variety of stuff, from vintage clothing, to old car emblems, home decor, old business signs, and toys that, depending on your age, might make you remember the good old days. Prices can be a bit high, and some vendors will haggle, but this isn't really the kind of market where you get an amazing deal. Most people know what they have and know the market for their stuff. Vendors are still friendly though and will chat about what they have. Located in the old Laguna Hills parking lot, it has about 10-12 rows of vendors that are about 50 yards long. Last time we went there was an agua fresca stand but no food vendors. Even though it's in a parking lot, parking can be a challenge so be prepared. Everything is under construction as the mall is closed down and the buildings are empty so people kind of just park wherever. All that said, this can make for a great weekend activity to get out and walk around. Though it is infinitely better in the morning when it is less crowded and cooler outside! Being in a parking lot there is no shade and things heat up quickly in the afternoon. Overall, a solid local experience, especially if you like flea markets.

    Took the dog for a walk through a "vintage sale" today…read more.. Great walk for the dog. Less thrilling for me. The parking lot was packed, which made me think we were about to stumble into something amazing. Instead it felt like an entire street of yard sales where everyone brought the stuff nobody wanted anymore... and now they all brought it to the same place. As we walked in, there were noticeably more people leaving empty-handed than people carrying bags. And the few who did buy something looked like they'd adopted a small trinket out of pity. "Vintage," apparently, is just a nicer word for old junk that survived the last garage sale. On the bright side... the dog had a fantastic time.

    Photos
    The Coast Vintage Market
    The Coast Vintage Market
    The Coast Vintage Market

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    HomeGoods - furniture - Updated May 2026

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