If you are moving to a new home or refreshing a space, this is the place. There is always something to find for the entire house or even gifts. The prices, clean/organized store and the customer service are a win-win. The only drawback is that the Woodbury Center location is a drive at your own risk. I have almost been run over more than a few times by women with big hats, sun visor hats or speeders zooming through the parking lot. read more

I have been coming to this location for a long time, but unfortunately this experience was extremely disappointing. I asked one of the employees if I could speak with the manager, Catalina. The employee was very helpful and genuinely tried her best to find the manager for me. She went to look for Catalina and came back telling me that Catalina was "busy." I waited about 20 minutes, but Catalina still never came out to speak with me. I want to make it clear that the employee who helped me did everything she could, and I really appreciate her effort. My concern is specifically with how the manager handled the situation. I felt completely brushed off and unimportant as a customer. I believe a manager should take a moment to address a customer who has specifically asked to speak with them, especially after an employee has already gone out of their way to find them. I have been coming here for a long time, which makes this experience even more disappointing. I hope management looks into this situation and how customers are being treated at this location. read more

I was pleasantly surprised by the huge selection of all kinds of kitchen, bathroom and household items, even though half the space is shared with Marshall's. Lots of the items were recognizable brands and they almost always had more than one of everything. The checkout line is organized through a single queue and moves fairly quickly. The cashier was pleasant and helpful. read more

I've been wanting to decorate my apartment more, especially with seasonal items, so I figured why not check out HomeGoods. The store itself is very clean, and the workers here are really friendly. This location has a great variety, although feels a bit smallish and cramped, if that made any sense. The prices here do feel a bit steep to me, but maybe that's because I don't go to one of these stores often and the prices feel the same as a department store price. I did find a couple cute, non-holiday but still autumn items here. I spent about $140 for two throw pillows, a throw blanket, a costume for my dog, a vase, and some dog pooh bags. The plaza it's in is pretty large with a lot of parking spaces available. read more

Racist experience at checkout--completely unacceptable. I had an extremely upsetting interaction at the Woodbury Town Center HomeGoods location today. When I approached the cashier and began placing my items on the counter--focused and silent--the cashier said "hello," which I didn't immediately respond to as I was arranging my items. Instead of waiting a moment or continuing professionally, she called over another employee (an Asian woman), who then looked directly at me and said "Ni hao" as if that was appropriate or welcome. This was not only racially presumptuous and unprofessional, it was dehumanizing. I speak perfect English. I don't need to be greeted in a language that wasn't mine just because of how I look. When I confronted the situation by saying "I speak perfect English," the employee walked away. The cashier didn't apologize--she just proceeded with the transaction and asked which store I work at when I placed my employee discount card on the counter. There was zero accountability. No apology. Just quiet dismissal. This kind of racial profiling masked as "customer service" is disgusting. If you're a person of color shopping here--be aware. To corporate: Train your staff. This incident has stuck with me all day. read more

This is my favorite place to furnish my house. They have amazing deals, but you have to buy something as soon as you see it because the next day it could be gone. The prices are also so reasonable. The blankets and pillows are the best investment from there and they have a lot of cute pet beds and pet supplies as well that are amazing. read more

Good place to find gifts for friends and family. Sometimes you find good varieties here. You have to be patient because some items are disorganized and there's quite a lot of clutter. But if you are patient enough you will find some hidden gems. There aren't staff walking around so if you are looking for something in particular then you have to look for it. Luckily I got a few different holiday presents for the family here. One stop shop for sure. read more

Home goods has it all. There is a huge disservice that this location has and involves returns without a a physical receipt. I've been to stores like REI where they're able to go the extra mile and search up your purchase history and receipts based on the credit card you use to purchase the item. I guess home goods doesn't do that or doesn't want to because when my hamper strap broke within the week I bought it, they refused to help me in anyway with an exchange or refund without my physical receipt. They didn't offer a way to find me in the system based off my credit card. They didn't seem interested at all in helping or finding solutions. read more

Great service! The items and in particular the gardening pots are excellent! They have a great selection though the aisles are a bit cluttered. The cashier noticed a crack on a pot I was buying that I didn't see and recommended I not buy it. Very kind staff! read more

This place is STUFFED - sometimes hard to maneuver around people and display stands. Lots of items all over the place and unorganized, but that's probably more the customers' fault than the store. They have all the usual categories - kitchen, decor, furniture, etc. We were debating on getting a huge wall clock, but the price wasn't right. Ended up getting a Woodstock plush, which made me happy! It's always a great surprise for me to find the little guy. Staff seems nice enough. There was a customer who dropped and broke something and the staff came over to help out without judgement. read more

For Many Years HomeGoods Has Been My Favorite Go to Spot for Coastal Decor. HG offers an array of different themed items including the different holidays. Since HG is under the basic umbrella of TJMaxx & Marshalls, we can often times find some added items to different Collections and/or simply go to another HG store. Overall, the prices are affordable. read more

I love shopping here! Not a lot of "service" but whats there is usually super friendly. Its usually an organized mess.. but i know where I can find what i need! Great selection and excellent value! read more

Very disappointing customer service provided by management. You should know before shopping at this store location in Irvine off of Irvine Blvd. Go somewhere else especially if you're also an avid shopper that likes to spend. Purchased some home decor items, pillows and plants in July. Due to COVID, was not able to get out to make a return due to compromised health, their hours of amended opperation and the really bad air quality due to all the fires. I called earlier today to explain the situation to the manager over the phone on 10-6-2020, they said sure bring it by tonight. Went in at 8 pm, asked to speak to the manager and he said no only store credit. I explained everything again and he was rude and said nope. The cashier even said sorry for that. Its not her fault for him being rude. I normally get the name of the person I speak to, but I totally forgot to this time. Only thing that would make this right is if they keep their word and stay professional especially due to the situation we are in with businesses opening back up during COVID AND RETURN THE FUNDS BACK TO MY CREDIT CARD. TAKE BACK YOUR STORE CREDIT. read more

HomeGoods - Horrible Customer Service at Home Goods on Irvine Blvd. So much so, I could use a bloody Mary. - Furniture Stores Near Me - Irvine, California

This place carries lots of one off items. Some fairly good quality at discounted rate. Overall not a place I visit all the time. 1. Place is a mess, hard to find things. 2. Customer service horrible. There was a listing for frying pan; both look the same but different price. I figure it must be a different model but unable to tell. None of the staff could tell me why it is listed as different price even asking if they are different model. Keeps telling me because it is labeled at higher price. There is no way a customer should pay different price for the same item. The staff got irritated that I asked this question and basically asked if I wanted to pay the higher price or lower price tab for same item. read more

I came to this store yesterday specifically looking for a single bowl raised pet dish. They didn't have any, but I settled on a double dish one and went to the check out area. There were two cashiers and one was busy with a crazy woman. She was trying to return items that were different than what was on her receipt and she was yelling she wasn't a thief and demanding cash and that no one could see her drivers license. It was insane. There were only a couple people in front of me and even with the one cashier it moved fairly quickly. When the cashier went to ring up my purchase she decided it was priced wrong. The only price sticker was on one of the bowls and it was $4.99. She went to get another one which I told her there weren't anymore. She came back with another kind and told me she was going to instead charge me $12.99 like the other kind. I said that makes no sense. It's marked at $4.99. After a few minutes I asked for a manager. I felt bad with the chaos going on next to me to also have a problem but come on. A manager and another cashier are called and the manager proceeds to tell me that yes she will charge me $12.99 or mark the stand down and sell it to me with no bowls. So the piece comes with bowls, clearly - why would I agree to that? If something is marked a certain price that's what it should be sold for. It was clear the sticker couldn't have been removed and replaced, and I was in the store less than 5 minutes total. The manager was not friendly and both her and the cashier had an attitude. It's just bad practice to behave this way and not honor a mistake (if it even was) on your end. I purchased a single bowl stand at another location for $3.99 so the price at $4.99 was not surprising to me. It was extremely lightweight. The entire experience left a bad taste in my mouth, I did not purchase the item, and I will shop at another store next time. read more

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What can I say about this place? The parking lot is not that great to get in and out, just how the entire plaza is engineered. But, when you go inside this wonderful store, there is so much home decor and stuff to explore! Personally, I like the plant pots and home decor. I also like signs and cozy holiday decor. This is a large store and the employees were nice. When I went, it was very well stocked. read more

This store has a section for bedding, toys, kitchen items, interior decor (mirrors, art, furniture), candy, bedding, various fake flowers. Store is kept relatively stocked, but there are some areas that need organization (curtain and kitchen food areas). I was able to find some Mozart European Salzburg chocolates (which I love and have gotten when I visited Salzburg a decade ago) and it was delicious and cheaper than what I paid during my vacation. I also stumbled upon matching curtains for my bedroom so I grabbed a few of those. Only issue is that some styles only come in 84 inches long so if you have high ceilings like me you have to look hard for 96 inches long curtains. What I really came into this store was to get wrapping paper for a bridal shower and it was impossible to find. There are tons of wrapping paper for birthdays, seasons, Mother's Day and Father's Day but I thought this place would have bridal shower wrapping paper. I went looking for an employee to help me find other wrapping papers stations but none were found. Oh well. I know where else to go!!! I did walk away with some yummy chocolates so it wasn't a huge bust! read more

Terrible customer service at this store! From the store manager to several of the associates, we have had multiple condescending, argumentative or outright rude interactions which we have never experienced at any other HG. One female associate even went as far as to say that we were free to complain; her job was secure no matter what happened. There are a few nice associates here, but they are few and far between. It is evident that those hired are a direct reflection of the hiring manager and a reflection of his poor customer service standards. This store is close to our home and the most convenient location. We were beyond excited when they opened. That said, we would rather shop at any other TJ Maxx / HomeGoods than this one. read more

This store f'in sucks ass! DO NOT buy anything without going thru it with a fine tooth comb. Tried to exchange something after getting home and realizing the hand, yes the hand, on a Halloween decoration, was broken. Well, apparently, after the rude Ladera MOD said no, it is obvious they are hard up for $26. Yes, just $26. F' em! read more

Excellent selection for cards and gift wrap! They recently updated this and it has by far the best wrapping and cards, with keeping it low cost. Also fun for holiday/seasonal decor or pet items :) read more

The push on credit cards is insane! i get they are required to ask... but asking 3 time and THEN saying well some people just dont want to save money.... actually some people just dont want unnecessary credit cards. For the worker next to me to say "well my customer likes to save money" is rude and disrespectful. 5% on a $10 item is .50 it's insane to think someone would open a credit card to save 50 cents. read more

Overall I am a fan of home goods. This location is AOK. They don't seem to have as large of variety as the Seal Beach location. I prefer going there but that is not close to here . The people working here don't seem as friendly or helpful as the Seal Beach location overall AOK. read more

Had a friend go in for a job interview. She was greeted by the manager Micheal who said he would be with her in a moment. After waiting FOR OVER 30 MINUTES, my friend had asked the other kind staff if she could reschedule. It had turned out the manager LEFT THE PLACE. Incredibly disrespectful and unprofessional. Will not be coming here again! read more

Great customer service and lots of cute things! If you go on a weekend now with COVID restrictions be prepared to wait outside...but I went today mid-morning and it was a breeze to walk in. I believe the max inside is 74 people today. It's nothing different than a typical HomeGoods...but the people that work there are pleasant and are actually helpful. They get new deliveries a few times a week so there's always new goodies to tempt you to buy. Honestly, I could spend hours in a HomeGoods which is dangerous! This location is great because it also has so many other great stores in the same shopping complex. read more

I went to return the item I bought with clearance sale yesterday and asked for use, so I didn't use it, but I talked about using it with another employee in front of me and checked it, and I feel like bad.Then why did you ask me?? read more

Come Here OFTEN, maybe once or twice a week. Staff is always great and helpful when needed. I also come for candles or gifts etc. Kind of my escape or happy place. The only issue here is the Rae Dunn Hunters- gets a little ridiculous, however that is no fault of the staff. Wish there was more that could be done about it. Sometimes I'd like the opportunity to find a cute piece without a lady coming in and block the aisle with her and her two three other dunn hunters - telling me I can buy it from them on their Mecari Page read more

Like this store. Although not a high end luxury goods place, they do have a variety of merchandise. They have good sales. Large parking lot.

Friendly cashier! Lots of items considering it's not attached to a TJ Maxx. Aisles are clear and somewhat organized. They have a variety of household goods. Some are useless and more for decoration than anything while other items serve a purpose. Bought five Nicole Miller frames. They look like they cost more than 7-8 dollars, made in Thailand. Tons of parking, located between Trader Joes and Home Depot. read more

HomeGoods - Furniture Stores Near Me - Irvine, California

My mom always told me that they were a high end really expensive place to shop, so we never stepped foot through a TJMAXX or HomeGoods door, but one day I wandered in and was like, "Wow! My mom was sooo wrong! These prices are AMAZING!" Now you can't keep either of us out of here! Lol! I still don't come in unless I just got paid because there'a no such thing as "just looking" lol. read more

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I love this HomeGoods. It is my go to. I have been living here a year now, and I am very pleased with the selection. They change everything out for the season very quickly and there is a lot of sale and clearance items frequently. It is also pretty organized. read more

Best selections of Gnomes. This year I purchased a Gnome for each holiday and I bought each of them at Homegoods & TJMaxx. read more

HomeGoods - Love all the Gnomes - Furniture Stores Near Me - Irvine, California

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Worst customer service ever. Low class, low quality and unprofessional staff. I had to make a return on an item that I did not want due to the quality and defective status the item has (I know items sold here aren't in the best shape but I still need something to be presentable when placed in my home). I needed to return a decorative piece, and the female manager wouldn't accept it saying that the piece "was worn". I never used it, and the original label AND tag was still kept in the same condition I purchased it in. What she kept saying did not match with what the sign of the return policy was stating, I called her out on the discrepancy between her verbal rules vs the ones listed on the sign that she kept pointing to. The male manager was standing behind her listening to our conversation, but not once did he come to include himself to understand or hear my frustration out, yet the lady kept turning back to speak to him. He just stood there staring at me. He could have approached us and showed that he cares, but he was too lazy to even take a step forward. This shows his disrespect towards the customer and that he could care less as to why I am frustrated. Rude female and male managers. Fix your return sign with better, detailed and accurate return policy and have a good set of staff that respects and cares for their customers. Worst location I've encountered, so far. read more

This place is very aggressive with their request for "donations" at checkout. After saying no thank you, the cashier says "not even a penny or nickel??" Annoying. I dread checkout read more

They have fun seasonal items that I always enjoy perusing the shelves for. Prices aren't super cheap, you can buy similar things at other shops for a similar price, but like I said, they do have some fun stuff. A lot of HomeGoods tend to carry similar/the same items, so it's not exactly one off. I enjoy it. The aisles are super tight if you have a pushchair though. Beware of grabby little mitts pulling stuff off shelves. This is a shopping trip where the kids are best left at home. read more

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I love that I can find things I need and things I didn't know I needed at homegoods. The customer service is great and there are always employees around to help if needed. The return policy could be better, sometimes I realize I never used an item and their 30 day only policy can leave you with a gift card and don't ever lose your receipt because then your stuck with whatever price if dropped down to. read more

I have always been a fan, although this location is not as big as the one in Tustin. Lot's of pros but also a lot of cons about places like this, I love the cheap prices, some items, but it can get messy and disorganized. I grew up going to bargain places like this so I'm used to the mess. All I see are the discounts. So basically all Plusses for me! will be back! read more

This is my favorite Home Goods. The store is well laid out, and new items are on the shelves every week that I visit. I depend on this Home Goods, and seldom visit nearby locations. The management is quite friendly, and is interested in what customers have to say about the selection. read more

All the staff wore masks and stayed 6' away. They were very helpful and friendly. I will be back for sure. They have the best selections for decorating and I needed to cover my patio floor with a new rug. read more

HomeGoods - I needed to cover an outdoor patio area. They had nice sizes to pick from. - Furniture Stores Near Me - Irvine, California

There's always good finds here and generally well organized compared to other stores. I like their pet section and the gift wrapping / cards section. Sometimes they are short on staff but generally the lines move quickly. read more

I've only been to this location a couple of times, I like it because it's not very crowded and I live really close to it. I'm very impressed at how they're handling their reopening during this pandemic. They have team members outside monitoring how many people are in at a time, they have hand sanitizer in various places in their store and we noticed employees cleaning during our time in the store. They have arrows on the ground to direct traffic and prevent crowding. I came out with things but their inventory seemed a bit wiped out so I couldn't give the full 5 stars. read more