We're doing a complete redo on our home office as well as kicking out our old kitchen table and chairs. Frankly, when walking into this store I wanted to buy half of the items I saw...and still might! After a lot of hemming and hawing we picked out a new table, chairs and bookcase. They were set to be delivered in about a week, but after a few days at home doing some head scratching and more measuring we decided to axe the table and go with another we initially thought wouldn't fit. We worked with Santos who was very patient and helpful in changing our order (at no cost...there IS a 14 day return policy). Items were delivered and installed today in about 45 minutes. Just need the chairs to get here in a couple weeks and we're good to go. That is, until I go back and plunk down some green for that living room chair I spent a lot of time in whilst the wife worked with Santos. Maybe I'm just a sucker for Scandinavian furniture but I really love this store. read more

I wanted to like this place... but I feel like the experience was middling at best. We ordered over $10k worth of furniture which we waited six months for due to it being a custom order. Well when it arrived in Seattle (NOT irvine), I called and they said it was in the US, so I asked if I could come and pay for it after the items arrived in Irvine. Apparently they can't do that...? So I asked what happens if there's any issues, shouldn't we be able to see it first before paying the remaining balance? Turns out we can't for whatever reason. So far it's not so great, but we'll move on. We show up to pay for the remaining balance, get all the paperwork squared away and.... they give us a postit to contact someone on gmail set up delivery. BRO LIKE WHAT?! We literally bought over $10k worth of furniture and you want us to set up delivery ourselves, after forcing us to come and pay for things we can't even see ahead of time? Good thing furniture isn't bought frequently cause I aint ever coming back here, let alone recommending this place to anyone. What's the point of employees and a showroom if you just make the customer do everything themselves anyway... sheesh. read more

Just an incredible experience! Thank you Dhillon, Jack & Jocelyn for taking care of us, with our 2 visits in determining our goal to purchase an affordable, uniquely styled couch for our 'Play Room'. Excellent Sales and Customer Service, Great Prices and the absolute 'eye candy' that exists in this store...and the furniture is affordable! We could have bought another 10 items easily...If your like my wife and I, we love cool designed items for your home and this is THE PLACE! * Just very grateful that a store like this exists, and again, the staff from the minute we walked in...Dhillon is a 100% the example every store should have...friendly, non-pushy and so helpful when we needed him! Super happy with our purchase and our beautiful green/blue couch; I'll add photos later. Cheers, Sean from CaExit.COM | Local & Out of State RELoCaTioN Broker - 714.721.3481 | I will be referring all my clients to this establishment! *SD is the best in The Oc 100%. Go Check them OUT! read more

recently bought a carpet from Scandinavian Designs, and this morning I discovered many worms/larvae (around 20) under it. I am pregnant and cannot use any chemical treatments at home. My daughter spent a lot of time on this carpet and developed skin rashes, even needing medication prescribed by the doctor. When I went to the store, I was told to wait until my husband returned before I could bring the carpet back, which was completely unacceptable. I had to spend the entire day pushing for a solution, and finally they agreed to send someone to pick up the carpet tomorrow. Still, they only offered to take it away -- with no replacement or compensation -- leaving me without a carpet after all the stress, wasted time, and the impact on my child's health. Customers deserve better support and responsibility from a company like this. read more

This review is about a year overdue. At the end of 2023 we ordered the set below. The table arrived first, then, the bench, and the around March 24, the five chairs which required assembly. One of the chairs was missing a bracket which is pictured below. Each chair was supposed to have two of these brackets. However one of the chairs was missing a bracket. When I called the store, they offered to let me trade the chair with the missing bracket for one of their chairs on display. So i drove to the store intending to trade. However all the chairs on display had some form of damage and one of the display chairs was also missing the same bracket. I informed the sales rep of the missing bracket. Since none of the display chairs was flawless, i was told to just remove the needed bracket from one of the other display chairs. Since they couldn't provide the tools I had to go back home to retrieve my own tools. I went back, removed the needed bracket from a display, went back home and finished the assembly of my chair at home. Assuming that was the end of the story, I was surprised and insulted when i received a text from the sales lady (i think her name was Jocelyn) asking if I took an extra bracket because they found one missing from their display. I reminded her that when I was there i had pointed out one of their displays was also missing a bracket. I also told her that there was no reason for me to take an extra bracket. i pointed it would serve no purpose and that there was no market for OEM chairs. I also told her that she and staff should have reviewed security footage before accusing me of pilfering an extra part. It's ridiculous they thought i took two trips from costa mesa so i could carry out an elaborate scheme to steal a little piece of wood to make a few dollars on some unknown secondary market. read more

Scandinavian Designs - Missing bracket - Furniture Stores Near Me - Irvine, California

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We purchased a custom leather sectional (custom because we didn't pick the default white leather color), paying over $8000 and waited over 6 months for it to arrive. Once it arrived, we noticed the stitching on one of the pieces to the sectional was completely crooked and lopsided. We called our sales associate to let them know about this irritating issue that should be taken seriously and immediately but we kept getting the runaround of.... I will let my manager know and he will get back to you. Well it's been.... Shall we say nearly months with no resolution, not even an apology. We are very unhappy with this situation, every day I see this couch with its crooked stitching it bothers me immensely. We paid top dollar for this! This isn't how customers should be treated when their product did not have quality control as it should've been as expected on delivery. Very disappointed. read more

WOW this store is amazing. They have beautiful modern furniture at great prices. More important, they have extremely knowledgeable staff who are so helpful. We worked with Jack who was amazing and extremely patient helping us pick out a very special dining room table. THANKS Jack! read more

I loved this store! We didn't buy anything but we will definitely come back to purchase a few items I fell in love with. Furniture is beautiful and employees were so helpful. Prices were reasonable. And quality of their items seems to be good. I recommend this store for sure! read more

I Just Purchased a new bedroom set made in Italia with dresser and night stand, I loved the products I loved the moving crew bringing everything upstairs Setting everything in Place. After purchase I went back and got Coupon for my next purchase. Kurtis Brown the sales rep has always been great with good attitude and helpful and make sure I'm fully satisfied This is the second Bedroom set I bought and very happy with that. I always go back for purchasing additional read more

Jocelyn and the entire Scandinavian team helped us make our office beautiful, and we can't thank them enough for their fair pricing and exceptional value. read more

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With a return policy of 50% I would NOT recommend this company. Two weeks after our purchase we asked if we could return the sofas. Yes, but it would cost us 50% ($2750). That's a LOT of money to lose for a two-week old purchase!! Poor policy & bad business. read more

We bought our chairs and a love-seat from them and the quality of the furniture is amazing and so comfortable we absolutely love it. The store itself has lot of variety and they make it easy to imagine your future home. read more

Scandinavian Designs - From the store to our living room. - Furniture Stores Near Me - Irvine, California

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We just visited this store. Noone greeted us. We walked the entire store and left. Isn't greeting customers dlaes 101?

Such a clean and relaxing space to get ideas! Some of the furniture places we've been to have been so overcrowded with furniture and so cluttered that I feel stressed the moment I walk in. Here it was a completely different experience! Everything is spaced out and relaxed. There isn't an associate following you and watching your every move trying to make suggestions. You can freely browse until you have questions. read more

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I made my first purchase here almost 10 years ago and I was back here today to pick up lamps I purchased a week ago. Perhaps a different price range from my other favorite stores like Restoration Hardware but I make sure to visit Scandinavian Designs first before I look elsewhere. When I moved recently I brought all of my nearly 10 year old Scandinavian Designs furnitures with me and they still look gorgeous. The pickup department of the store closes at 4pm and today I arrived at 3:59pm. I felt like a jerk for getting there at a time when the employees there should be clocking out but Robert and Alfredo were beyond kind and helpful. I have more to furnish at my new place and experiences like this make me go back to Scandinavian again and again. Can't express my gratitude enough! read more

If you're looking for modern furniture without the big price tags, this is the place. The showroom was quite large and had a good variety. We were able to purchase dining room chairs, accent chairs, motorized couch, and a few planters. The sale was very generous. As for quality, so far it's been a few months and we're pretty happy. I only took a star off because the furniture is low, comparable to ikea and because often the delivery is delayed due to low inventory. But that just means they are popular. read more

I absolutely love all the furniture in this place! It is really good quality, artistic, and reasonably priced. I have several of these pieces in my moms place and my home and I get compliments on them all the time. I recently perchance a whole beautiful dining room set I highly recommend checking this furniture and accessories store out and see for yourself. read more

The experience is 5 stars depending on who you get. I knew I wanted to go to Scandinavian Designs to furnish our new house. My parents have had their furniture forever and it's still in fantastic condition; they bought theirs from Scandinavian designs. I liked their overall aesthetic and the prices were surprisingly reasonable. The customer service threw me off a bit at first. They don't have the "stalk you" level of service that you get at Ashley Home (thank god) but they also don't really acknowledge you either? I personally don't mind walking around by myself unattended. The challenge is after you've decided what you want. We probably stood by the desk for a good 7-10 minutes before someone finally acknowledged us even though there were no other customers. I don't know what the people standing around do the whole time. Kurtis had just finished helping someone else when he saw us and actually asked us if we had been helped. He was professional and friendly. Since he was the only person in the store to help us I decided to do all of our purchases solely with him. After buying our couch we agreed we had a couple other pieces in mind. I called the store and specifically asked for him. I asked him for his schedule so we could make sure we bought for him so he could get commission. Their delivery service is also really great! I appreciate that they call you the day before to give you a window, and then call you again to tell you they're 10 minutes away. The delivery guys are incredibly friendly and they're efficient. Overall a positive experience... you'd probably get the best experience with Kurtis! read more

We finished our home renovation and had started to purchase new furniture for our entire home. Most of our shopping starts online and then we eventually get to the store to make sure this is exactly what we want. At first, we weren't that impressed with the furniture displayed online, but when looking at their pieces in the store, we really liked a lot of their stuff and their prices were usually cheaper than CB2, Room and Board, or Pottery Barn and I think their quality is equally as good. Anyway, so far, we've purchased a desk, filing cabinets (stylish filing cabinets are really hard to find and these were actually cheaper than Ikea), and a bookcase. What's nice is that everything matches and makes our office uniform. Shipping was only $99 and that also included assembly of the furniture. They did such a great job with the delivery and assembly (not being a day late like West Elm which is almost 2 months late with our sofa), that we decided to also purchase counter stools and a coffee table. Again, delivery and set-up was excellent and after assembly, they placed everything exactly where we wanted it located in our home. Although not all their furniture fits our style, the ones that we liked look great and are well made. Most of all, I was really impressed with their delivery/assembly service which makes a huge difference when you're getting all your furniture delivered. read more

Delivery Damage on the legs!! Disappointed !! The manager had ordered new legs but wait 4 weeks read more

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My shopping experience with Scandinavian Designs is never disappointing. They have good quality and design furniture and excellent customer service that they are never left out from within our considerations before any final decision made, I just wish they have a bigger showroom in Irvine. read more

Very pleased with the sectional we purchased. The staff was very helpful and kind. The delivery guys did a great job as well. Love the Mid Century Modern style and they have a ton of selections Kirk read more

Love their furnitures. All of them are beautiful and elegant. Also the staff here is helpful and knowledgeable. They helped me to choose what I need flawlessly. High recommended! read more

Scandinavian Designs - Bookcase - Furniture Stores Near Me - Irvine, California

Scandinavian Designs provided excellent service when I purchased a table recently. Their assembler Brian was amazing when I needed help with its hydraulic mechanics. He was respectful and readily made it workable for me at the levels needed. I highly recommend him and his associates! read more

My original review was for the Huntington Beach location which has since closed. I went to the Irvine store with a list of items I had decided to purchase. I had finally decided to purchase additional pieces from a particular line I admired. Stressless chair Headboard Night stand Dresser and mirror I only needed to figure out what style of stressless chair I was going to purchase to replace the Human touch chair I had purchased from this same company (Plummers) years before. Unfortunately, while sitting in the stressless chair section I encountered a very rude sales person. The encounter was so disconcerting that I immediately left the store. I was polite and spoke in pleasant manner. The sales person was haughty, rude and had no issues behaving in a condescending manner. I felt as if this person thought I was beneath shopping in her store. After discussing the situation with a friend, who was also interested in purchasing a stressless chair, it was decided that we would go back the next day together. I had another extremely rude encounter in the stressless chair section with a different sales person who apparently was sent over by the previous sales person as she picked up where the last person left off. I immediately I got up to leave the store as I had no intention of engaging with this unreasonable person but my exit was blocked with the sales persons body. You know accidental dance set that happens... I would go one way she would step into my path all the while speaking to me as if I where a child who needed to be put in my place. I then politely asked the person to step aside so that I may leave the store. Strangely she seemed shocked at my request? At this point my companion, who was across the floor looking at other furniture, observed the interaction and was walking over to join me. As my companion approached the sales person turned her back on me and addressed my companion. Offering to answer any questions related to the stressless chairs. My companion said no thank you and indicated that they where leaving with me. Then the sales person rapidly stalked away from us both. Now if that were not bad enough the sales person went directly over to the sales person from the previous day and they both proceeded to openly ridiculed us in raised voices with the obvious intention of letting us know how they felt. I was dumbfounded, their response to our politeness was to act like two high schoolers. It was if they had been reenacting a scene from Mean Girls or something!?! All of my living room and dining room furniture had come from this company and my intent was to purchase all new bedroom furniture from them as well as a Stressless chair. My companion was in the process of gutting and remodeling a 2nd home in the desert and was interested in finding furniture for every room. My guess is that these individuals do not work on commission and that certainly do not care about the company they work for. I have never been treated in such a horrible manner by any company I will never purchase from them again. If you decided to shop with this company I hope at least you will not do it at the Irvine location. If you do go to this location remember to wear pink if its Wednesday. I have no other survival advice for you. read more

Just got home and unpacked our new dining room chairs and love them! Scandinavian Designs was the perfect fit for us. We just love their modern design furniture. Their showrooms are loaded with nice bedroom sets, dining room set and living room sets, a little pricey but you just can't put a dollar amount on quality furniture. Customer service was outstanding and very very helpful. Our salesman had lots of patience and it paid off, we love our chairs! read more

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Good quality products with reasonable prices and great customer service.

Good quality Euro furniture Great customer service Modern design Great selection Thanks Kurtis for exceptional customer service read more

Professional, knowledgeable service with excellent follow through. Products are well made. We have been decorating our home for 12 years with Scandinavian Designs and have been very happy with every item and the customer service and follow through with all purchases. Judy and Sheldon, Mission Viejo read more

Great shopping experience. Great designs and a large selection to choose from. We found our dream couch, chair, and side table. I love the modern, understated look they have going on. Will be returning to place an order! Another plus: no salespeople to hound you down at every corner. They let their furniture do the selling, and it works well. They're there to answer questions but leave you plenty of room to think and make decisions, unlike most other furniture stores. read more

Bought a lot of office furniture for our new office as I thought their pieces were beautiful. Customer service is absolutely the worst. The manager and Asst manager is worse than the employees. They were both rude and they did not care at all that the customers were upset. They could care less. They look dull and they have no interest. Their Headquarters need to know about this. My furniture was not delivered correctly and yet with their mistakes they did not make it right for us immediately. I was very frustrated and I still didn't receive some pieces and they have not done anything about it. Also with their mistakes they are still trying to charge me 100 each delivery. read more

We ordered a table, it was brought into our home, unpacked and set up. Ordering was simple, we received the item when expected and the delivery people were very efficient and very careful not to damage our home or leave any debris. Very pleased with whole process. The table is exactly what we wanted. read more

Such a wide selection of furniture. Love, love, love the clean, chic look for most of the pieces. Just at first glance, you can already tell the furniture is of high quality. This is a great place to invest in furniture without breaking the bank. Compared to everywhere else I have shopped, Scandinavian Designs has the most amount of high gloss and contemporary furniture. I was able to appreciate most of the selections, even if it wasn't my style. Sale associates aren't aggressive here so you can shop freely at your own leisure. My brother recommended this place, and we have quite a few living room pieces from here. His dressers also from here. 5/5 would recommend! read more

I always try their showroom for any new piece of furniture I am in the market for. They have great selection and reasonable prices most of the time. I recently purchased an office chair that has been beyond great. Love the quality and the comfort of my office chair. read more

I this huge showroom full of fabulous furniture!! I bought my gorgeous sleek Italian bedroom furniture at Scandinavian Designs 10 years ago (when it used to be called Plummers) and it's still stunning and looks new!! My most recent visit was in search of new lamps. I was happily surprised at the quality and yet affordable prices. I found 4 lamps which I love and am thoroughly enjoying. Stop by their showroom. You're in for a treat!! read more

I generally do not write reviews, but I felt compelled to write one this time because the company needs to address a critical quality control issue. I have been purchasing furniture from Scandinavian Design for years (even before the name change when the company was called Plummers). The furniture quality is excellent and well put together. However, I can't say I was even a bit impressed with my most recent delivery. I ordered a Gammel Lateral File recently and it was delivered pre-assembled with damages. Not only were there damages, there were dirty hand prints with either blood/food stains all over the lateral filing cabinet. Damage is understandable since it happens, but seriously, food/blood stains + dirty handprints all over?! Totally unacceptable and disgusting... I called the sales office to voice my concern and to request a replacement. It was initially scheduled for a replacement on a set date.... no one showed up even after confirming the date and delivery time. I called the sales office to see what's going on and one of the sales person said there was an error in setting up the delivery... The delivery folks were set to pick up the replacement from the sales office instead of the warehouse.... What?! The sales person was also confused... I guess my sales woman was careless and didn't do a good job setting up the delivery logistics... After the initial replacement delivery ordeal, the item was eventually replaced. During the replacement, I made some disturbing observations. The lateral file was clearly assembled incorrectly. Honestly, whoever assembled this shouldn't be working at the company anymore... As the damaged parts were being replaced, i noticed that the RAILS WEREN'T EVEN BOLTED in on both of the drawers! No wonder the drawers felt weird when sliding them out. Absolutely unacceptable! To add to the incorrect assembly, the plastic stoppers were installed in the wrong location.... Seriously, a Doctorate isn't required to assemble these. Whoever assembled this was clearly LAZY and ABSOLUTELY careless! I found out through the delivery person (3rd party contractor) that the item was assembled at the company's warehouse. In the past, the delivery folks assembled the pieces during the delivery and I've had no problems. Here is the lesson learned: The best/most professional sales person to work with is Curtis at the Irvine branch. He knows how to take care of his customers. From a quality standpoint, the company should have the delivery folks assemble during delivery or retrain its warehouse employees.... Currently, the warehouse employees neglect to take basic care and they are clearly lazy. I've spent in excess of $30k on Plummers/Scandinavian Designs over the years and almost $20k in the past 2 years. Without the company addressing this specific issue, I will no longer purchase Scandinavian's furniture. read more

We ordered a medium-sized vase that's not available anywhere else and it was available at the store for pickup at the promised time, which was timely communicated to us in advance. The store was spacious, beautiful with a huge selections and the staff was friendly and helpful. The location was convenient. The pickup was easy. If you haven't visited this Scandinavian Designs in Irvine, you got to do it. read more

Scandinavian Designs offers outstanding furniture, quality is great and well priced. We are repeat customers and their offerings are beyond expectations. They have excellent customer service and I can't say enough good things about them, especially Curtis, Thank you Curtis. read more

Friendly, helpful sales staff who led us to the sofas we would consider. The sofa arrived in fine condition and delivery men reset it in several places until we were happy. Very comfortable, firm sofa at an affordable price. We strongly recommend Scandinavian Designs. read more

Clean, vast space and they did allow my kids to run around while I was shopping. Sometimes it appeared that the shop assistants were not taking me as a serious customer (maybe due to the kids running around) and did not offer much attention. However, not being engaged in conversation and the sales pitch worked well for me. The furniture is great. I piece for a tiny chip, that I probably should report a little while after the delivery. Delivery was great. read more