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Natuzzi Italia

3.4 (16 reviews)
Open 10:00 am - 6:00 pm

Services - Natuzzi Italia

Home interior design

Partial home interior design

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Living Room Natuzzi Balance sectional sofa (3 recliners plus corner connector, highest level white pure Italian leather)
CJ C.

Where you start a perfect dream... @Natuzzi! Reviews made me wonder about wrinkles, passion, and dream... Our journey of plus 4 years with Natuzzi has been exceptional for say the least. From the design, build, storage, delivery, support, until enjoyment. We are more than GRATEFULL with Patrick and Janet at the Natuzzi Costa Mesa Showroom for their guidance, support, and BEYOND extra mile, THANK YOU!!!! Our journey was far from easy... My wife is Pugliese (+30 yrs together), so of course there was some attached emotion about where we start our dream. The dream, a tear down with brand new build house in Costa Mesa within ocean reach. This required passion, sophistication, and of course ALOT of courage. The dream home was inspired, designed, and build based on the Natuzzi Balance sectional sofa (3 recliners plus corner connector, highest level white pure Italian leather). Patrick made sure he was available to support us on every step to deliver our Italian custom handmade in Puglia white leather sofa. We meet the designer at the Natuzzi gala, saw firsthand the artist build a full hand stitching sofa from scratch one stitch at the time. The experience makes me appreciate each leather wrinkle in our custom sofa with each day it passes. We are now looking forward to buy other Natuzzi products. I am seasoned enough to say, that like the "Orecchiette Con Cime Di Rape" Natuzzi products need further understanding that goes beyond looks. The passion behind unique generations of handmade products is an art, or more precisely, an "Inspiration creates new realities. Our hands turn form to matter. And harmony takes shape, under the vivid sky of Puglia" (Natuzzi Italy).

Andrew L.

Terrible after sales service. I don't usually write reviews but feel compelled to warn people off in this case. The key thing with furniture is delivery and it's really not hard--I've purchased furniture from numerous retailers and they usually call you and say here are a couple days we can be in the area, please choose one, and its fine. Not Natuzzi. They called and offered me one date nearly a month out, and if that day didn't work then we would need to pay a hefty storage fee so that they could deliver it the next month, since apparently they only come to my area once a month. We called and begged and pleaded and they could do nothing, so here I am cutting a vacation short to receive a sofa. Wish they told me about this delivery policy before I purchased.

Top down view of structural gap

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Review Highlights - Natuzzi Italia

The quality is awesome and can't thank enough our salesperson/designer, James, who helped us every step of the way.

Mentioned in 3 reviews

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Room & Board

Room & Board

(115 reviews)

$$$

Love this company! I bought some furniture from them years ago that held up super well, so wanted…read moreto check them out when I was in the market for a new couch. This location is usually not very busy, so they are able to help you with questions about each sofa. I ended up going with one that I thought would be perfect for my new space, but after a few months it ended up still being too firm for me. I reached out to them and was able to return the couch even though it was a few months later. I decided to try out some of their other couch options and found a different one that I loved, so they were able to take the first couch when they delivered the second couch. The couch I selected the second time around, The Metro Sofa (Deep), is seriously the most comfortable couch ever and everyone who visits me comments on it being insanely comfortable. Obviously not cheap, but worth it for something you use as much as a couch.

TL;DR - I'm a return customer. Bought some bookshelves and was satisfied with the product and…read moredelivery experience. Just bought a couch here. Downside is the pricing but it is reflected in the quality, uniqueness, and customer service. I'm a return customer. I was pretty satisfied with my first experience so I came back again when I needed to further furnish my home. A year ago I ended up buying a couple foshay bookshelves. It was a lengthy process consisting of multiple visits over the course of a month to make sure it was "the one" we wanted for our home. After dropping a pretty penny for them, the shelves arrived after a couple months as expected. Delivery was very professional. There were two movers who moved in the bookshelves and parked them exactly where I wanted. They also ensured the shelves were leveled because our floor was a little uneven. They made sure I was completely satisfied before they left. As they installed the bookshelves, they noticed a defect in one of the shelving units, and went out of their way to report it so a new component could be delivered to my home free of charge. I went back recently to get a sofa. Their website made it very easy for me to map it out in my own home. Their store had the item available for me to see it in person. An assistant was there to give me a variety of fabric colors to consider. Now I'm just waiting for delivery (will update when it comes). The only downside of Room and Board is the pricing. It's a little higher than what you'd expect but it is reflected in the quality and uniqueness of their products and the customer service. I went in with the intention to only buy once so the price was worth it.

The Modern Vault

The Modern Vault

(6 reviews)

$

We had the very best shopping experience ever at The Modern Vault. The warm professionalism…read moredisplayed by the owner and team was remarkable. Flawlessly curated and immaculate store. We purchased a George Nelson Omni shelving unit, which required some expertise to re-mount in our home. Shelly made multiple short videos carefully explaining both the dismantling and installation processes for us. We also found a beautifully restored William Hinn chest and were fortunate to receive a wonderful price for it, too. Best of all, we worked out trading in our Edmund Spence chair to them. Remarkable experience, so looking forward to more transactions with this wonderful business of beautifully displayed, quality furnishings. Thanks again to everyone, Bill & Kirk

There's no sign that says where I can and cannot park. I parked outside their store for a quick 5…read moreminutes to drop something off just two doors over. There was no other parking but the spot i parked in, a 20 minute parking spot. When I got back, a blonde woman came out and reprimanded me for parking in front of her store. She said it wasn't fair because "[I don't park down there, so you don't need to park here." She kept repeating that it wasn't fair I chose to park here. I tried explaining myself to her, but she kept talking over me, shaking her head and throwing her hands up in the air defensively. She walked away as I explained that I was only there for a few minutes. I'm sorry, but there were NO signs that said I couldn't park there. If you don't want people parking in front of your store, have a sign that says so, like Subway does. Who knows, maybe I was interested in checking out her store. But because she was pretty rude to me, I definitely won't be.

The Legacy Center - Consignment Furniture - #PLAY upstairs in store

The Legacy Center - Consignment Furniture

(46 reviews)

** READ UNTIL THE END ** I had high hopes for this place and although their furniture selection was…read moredecent, one of their employees by the name of Valerie made me so uncomfortable and upset that I am now writing a review. This afternoon I was on the search for a new dresser, and she was sassy and rude from the beginning. In our initial conversations when I was explaining to her I am trying to replace my existing dresser, she interrupted me mid sentence to say "well I don't KNOW what you have now" like girl... I'm literally explaining because YOU ASKED. I was still nice to her and afterwards my friend even asked me why I was so nice to her when she acted that way towards me. Now to the bad part... I found a dresser I was strongly considering to purchase and filming an in depth video to send my husband for confirmation, when Valerie comes up behind me saying something like "I need to get by you" (not excuse me or something neutral or going another way??) and TAPPED MY BUTT!!!!! She interrupted my video, she not only invaded my personal space but touched me inappropriately, and she had a bad attitude from the start. For context, I was bending slightly over while wearing a mid thigh length dress to show the specs of the dresser which made the interaction all the more inappropriate... I genuinely can't believe this happened and I hate to sound dramatic but this has unfortunately turned a good day sour. I did really like the dresser but was in shock after this interaction and left shortly after.

This store is filled with great treasures. I stopped by today and think there are many pieces that…read morepeople will want. The selection is good, staff is friendly and value is definitely there. I'll be back!

Natuzzi Italia - furniture - Updated May 2026

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