Decent service, quick in/out (walked-in w/o appt). Prices were reasonable. $50 pedicure with the shine buffer (+5). About 1hr total service. Nails weren't shaped/file well, massage chairs a bit old, overall got the job done! read more

I usually never write reviews but I went here yesterday to JUST get a soak off. It was closest to my work office, so I figured I didn't need to look at reviews etc. but my visit was HORRIBLE. The lady that did my soak off very much did not want to be there and when I left the salon, there were still layers on top of my nails piling off. I never would leave a salon like that, so I went back after I got off work and a different lady helped me this time. She initially didn't offer me a place to sit and just had me put my hands over the checkout counter and started cutting them off. While she was doing that, she ripped a good chunk of my ring finger nail off and it started bleeding. This really upset me because the whole reason I went to a salon for a soak off instead of ripping my nails off myself was so this WOULD NOT happen. She put a bit of nail glue over it and pretty much just sent me on my way. Needless to say, I will not be returning. I figured a soak off was a simple task for a general nail salon. read more

We were Driving by when I noticed a small nail shop sign, so I, decided to stop since not having my nails done for 3 extra days longer than I usually would, was starting to drive me insane. Glad that I decided to have my nails done here because the owner who did my nails, was so nice! She offered to take them off for me but I remove them myself since it only takes me all of 5 min with no pain. The place is easy to locate, in a location that looks a little shady but these are the places to go honestly. The cost was a fraction of what it would cost elsewhere and she did a pretty good job if I must say so myself. Her shop is clean and organized considering the building is old. She's very clean as there's lysol wipes, sanitizer and I noticed that everything was really clean and neat. I was honestly shocked at how clean it smells, looks and felt. Very good vibes here!!! I'd definitely return to this location. There's plenty of parking, easy to locate and a nice friendly staff not to mention that the prices are actually more reasonable then anywhere else I've gone lately. Stop in and let her know that I recommended you. read more

Paulene Nails - She did a great job. These are over a week old now. I'll return for a shorter cut and design. - Nail Salons Near Me - Phoenix, Arizona

See all

I called to see if they could take me - yes. I walked in in and Pam wrapped my dipped fingers. Then Cindy worked on my feet. I had lots of heel and toe callus and lots of cuticle build up from working on our remodel and walking a lot in sandals. She took care of all of it with great attention to detail. Paid fair price of $30 for pedi with callus removal. Pam came to me on their "high up"massage pedicure seats and continued to work on my fingers. I love when they can do feet and fingers at same time!!!!!! Out faster. They got more busy as time went on but they still paid all of their attention in to me. A couple phone calls and still focused. Pam, Cindy and another sweet female technician were very friendly with the regulars. Fast and friendly service for the other customers as well. Two customers brought their own regular polish. I think they get basic manicures each week or two and touch up on their own. Anyway I got white gel on my toes. Great job! Cleaned up better than I do myself. White dip powder on fingers. Cut short like I wanted. I'll be back for sure. I plan on taking the trip there (out of my way) to have service from them from now on. read more

Paulene Nails - Beautifully done dip powder by Pam. I like my nails short. - Nail Salons Near Me - Phoenix, Arizona

Honestly, this place is cheaper than most nail salons located in the Arcadia area. I used to go every month for awhile but I did stop going here about a year ago because the last time few times I went, It was slow in the salon and they rushed the whole thing. She picked out a totally different color than what I picked out and to me I didn't like the color at all on my toes so to me it didn't look good at all. By the time I realized she already put a couple layers of the color on my toes :/ so I just left it alone but I was more bothered by them not actually massaging my legs either and rushing the whole service, it's like they got used to seeing me and the service kept going down but they are very nice people truly and the price isn't bad but I just didn't get good service the past 3-4 times read more

Paulene Nails - Nail Salons Near Me - Phoenix, Arizona

I was a walk-in on a late Wednesday afternoon. I was warmly received by the staff. The bathroom was clean which is always a plus. I requested a pedicure and it was fabulous. Don was my nail tech. She does an amazing job. My nails were cut and filed and my legs and feet were throughly scrubbed and massaged. I tipped extra cuz she was so great. I will definitely be back when I visit Phoenix again. read more

They are fantastic. What I love is the realistic wait times and they don't rush people already there to fit more in.

The first two times I was here it wasn't that bad, although the non-OPI gel polish was less than great. However, this last time I can say I'm thoroughly disappointed! The polish IS OPI but doesn't even come down to my cuticles and they filed my nails WAY TOO short! I do keep them short on purpose but they actually hurt today! Also, the first time I went 8 weeks ago the price for a gel mani was $30, I went before Valentine's Day and got a heart added to 2 nails and it was $40, and yesterday it was $35 for just a reg gel mani. Idk that I'll be back. read more

Paulene Nails - Nail Salons Near Me - Phoenix, Arizona

Best nail salon, Pam & Kim do an amazing job. I have been coming here for manicures, dips, & pedicures for over 10 years.

Pam and others are great. They make time to help you and have great prices. Wonderful service for dip nails and pedicures

This is now my go to nail salon, I haven't been able to find a nail salon I consistently can go to and they do a great job every time with both manicures and pedicures. They don't short cut on the process like other salons do. read more

Easy to get into, great staff and good quality service/results. Used to go to another place but switched after happening in one day!

The basic pedicures are good here (and great price- $22). This location does not have very many people working, and gets busy on the weekends so there is usually a wait. read more

Paulene Nails - Pedicure - Nail Salons Near Me - Phoenix, Arizona

The staff at Paulene's were friendly, professional and expert! Three of us made appointments on Saturday and enjoyed 90 minutes of conversation and relaxation! The spa was quiet and our self-care objective was achieved easily! We all walked out with feet and hands ready for spring! read more

Paulene Nails is a no-nonsense, basic place in my neighborhood filled with super friendly women. I pop in for $20 pedicure and have always been super pleased. (Stone massages! Come on. How can you go wrong with that?) Remember one key thing: Bring cash for the tip! I forgot once and they LET ME GO HOME to get the cash. No joke. Just like that. "No problem. Don't rush." This would never happen back east. So I come back as a regular. These gals are wonderful. If you're looking for a salon/spa experience bring earbuds, tune in to the sounds of crashing waves, close your eyes and imagine one. For my most recent one footed pedi (I'm sporting a cast) I didn't think to ask for a discount. After all, it's their time I'm booking. But no! They totally cut me a deal. Great place! read more

See all

Three stellar write-ups pushed me over the edge and I decided that it was time to take my self for a much needed pedi. When I arrived, the place was packed, but thankfully they gladly take walk-ins and I had only a brief wait before I was whisked away to my massaging, bubbling chair of goodness. I have to echo the other reviewer's comments on cleanliness and down-right bargain for the service provided. Not once did I have that "eww, you aren't actually going to touch me with that" reaction. I didn't swoon from toxic vapors as soon as opening the door. And my attendant was super friendly and completely cool with the fact that I had clearly neglected my heals for the last two months (something that was hugely apparent after she started filing away - how mortifying... skin flying everywhere!!!) And for those of you that might fear the Elaine experience (Seinfeld reference), fret not. You can actually understand everyone one that works here and shouldn't find yourself sitting and wondering "what in the hell are they saying about me now?" Take your twenty-bucks (plus a little extra for tip - unless you get flowers you will need thirty) and go get some much deserved pampering. Dear Paulene - my toes and heals thank you for the love! -- see pic ; ) read more

Paulene Nails - My toes after some TLC from Paulene's - Nail Salons Near Me - Phoenix, Arizona

Love Pam, Mey, Te -- they do an amazing job and such a good prices. I am very disappointed.

Willing to drive 20 minutes to get here. I've been coming here a few years now and my daughter has had 3 trips here. They are very kind, great service and prices are fair. Gel manicure are great with no bubbles. Different pedicures are optional. With pedicure and manicure for child and my pedicure and gel manicure it was 90 dollars total. read more

Paulene Nails - Nail Salons Near Me - Phoenix, Arizona

This place is super close to my house and I've been here a couple times so I knew I liked it but this trip was super irritating. It's hard to have a nice, quiet spa experience when a lady that works here is picking her teeth and making a sucking noise and listening to a podcast in vietnamese as loud as loud can be. I couldn't possibly be more irritated right now. Ok, so I had to edit this review and take a star away. I got the pedicure off the menu she provided. 20 for a regular spa pedicure. The next one down was $25 with callus remover. Next to all services was a written in $3. So I figured my pedicure would be $28. Nope $31. I asked about the difference but they didnt get what I was saying. I will never go here again. read more

I went for SNS and now I am bleeding on seven of my fingers. The nail lady used a drill to shape my nail, but ended up slicing each one of my fingers. They never soaked my nails, or gave them proper care before beginning the SNS. Yet it was still FIFTY DOLLARS. I am extremely disappointed and in pain. read more

worst nails ever dont spend your money there. argued with me and didn't offer to fix. they don't even deserve the 1 star. read more

See all

I moved out of the area so I had to find a new salon to go to. Not sure what's going on with the salons in my area but they are all horrible. So now I drive out of my way to keep going to Paulene's. I never leave disappointed! read more

Paulene Nails - Nail Salons Near Me - Phoenix, Arizona

Customer service was great. Salon was very short staffed! They squeezed me in to get a color change in my toes and a full in my SNS nails. Toes look great! My SNS nails started chipping 3 days after my service. By one week I had horrible looking nails! I would not recommend the dip nails at this salon! read more

Well I went here for sns October 2019 and the technician was rough with her grinder and made me bleed. My nails hurt for a week and I will never go back here. read more

Prices are decent for what you get. I've been coming to this location for awhile now and this time was by far the worst. I've never been cut before on my feet and the lady who did my feet today cut me not just once but TWICE. You can see where the blood dried from the wound on my big toe. The second cut was from her being too rough on my feet and cut it with the soft sanding thing? Not the callous remover..I don't even know what to call it but it doesn't look rough enough to cut my toe but she somehow managed to do it. The polish job is ok. Nothing special, some air bubbles and it's a bit lumpy but whatever. I highly recommend NU NAILS instead of this place. I normally try to go there but they tend to be a bit busier but least I know I get a quality nail service and no wounds in the process. read more

I really wanted to love this place and help support but after 2-3 days my nails already chipped. I thought about going in to get them fixed but then other nails chipped and I'd rather go somewhere else who has better quality stuff read more

I love Paulene's! This has been our favorite spot for a long time. You can't beat the prices and the amazing service. They do a great job and offer a variety of treatments within pedicures, manicures, and waxing. The girls are so friendly and always remember our names and what's happening in our lives -- it really has a wonderful community feel. They give excellent gel mani's with back massages included. Their chairs are comfy and nice with massage features too. I recommend seeing T for anything -- she's so sweet and such a hard worker. read more

The staff was super nice, however my gel nails had chips within 12 hours and my toes looked like a child had done them even after I asked her to fix them. I gave up trying to explain the problem, so it's partially my fault, but I won't go back considering the work won't last even a week. read more

So disappointed with the service received from this shop , I've been a returned customer for 7 months & the way I was treated at the shop tonight was so disrespectful! The first nail tech had an attitude & was so rude , she act like she didn't want to do my mani , pedi. We even got into a disagreement , I come to a nail shop for relaxation not to argue with your employees , I told Pauline get me another nail tech or I was leaving ! Never again will I return to this shop ! I don't even understand what happend tonight. read more

i went in here today at 4pm for a pedi and full set. The pedi i ordered was for the works; sugar scrub, callus treatment, wax, and foot message. $40 However all the woman gave me was sugar scrub, a 10 second callus treatment and my wax foot bath. so i thought the must make it cheaper Yet CHARGED me for EVERYTHING, even tho everything wasn't given to me. Now here comes the full set.... the woman made my nails uneven n when i informed her that they were uneven she went to fix them which made it worse. I TRIED TO look over that and just said 4get just paint my nails with diamonds... she said oh no, i don't know how to do that. i was so fed up i said nvm, just charge me what i owe you. This woman said $76!!!!! how in the hell is that correct when i got a half ass pedi n you didn't finish my nails! sorry ms rather we finish or not that's what we charge I WILL NEVER STEP FOOT IN THERE AGAIN! read more

Sigh. I really wanted Paulene's to be my new mani/pedi spot but after three tries I think we are going to have to part ways. I've never given a nail salon 3 chances before. Yes, there is a hot rock massage included on both your legs and your arms. It's a nice touch if you don't get burned by the rock as I did my first time. And the pedicure is $20....coupled with a manicure you are looking at $32. Add in an extra scrub on the pedi and you are at $37. Which isn't really all that much less than what I paid in Scottsdale for a mani/pedi with extra scrub. Their color selection is awful. I think it may be the single worst collection of colors I've ever seen in a nail salon. There are essentially no light pink shades! Normally I would be willing to overlook the lack of color and just bite the bullet and order my own but the quality of the work is just not up to par. I've had two "ick" moments at Paulene's. The first was on my first trip when I sat down a the manicure station and saw nail clippings- big ones, think men's nails- all over the place. On my second trip I had to walk across the floor barefoot which always creeps me out. I wear flip flops so you can put them right back on my feet....please do that. The first two times I left with happy hands and feet. The mani/pedi didn't last long at all either time, but at least they looked good when I left. The pedicure looked heinous within 2 weeks. The third mani/pedi was just poorly done all around. My cuticles looked worse when I left than when I went in, some of the nails weren't filed evenly, and I'm not sure my pedicure is going to make it to Fashion Week on Thursday...and I'm positive my manicure won't. Yeah low prices are nice and hot rock massages can be lovely but when it comes to nails the proof is in the pudding....and when the mani/pedi doesn't last and is done sloppily to start those things don't matter. read more

All I can say is WOW. I was in desperate need of a mani/pedi, and I had bookmarked this place after I read the great reviews from Sara and Halley. This place was impeccable. So incredibly clean. The amount of pampering you get is amazing for the price. Along with the pedicure, you get a sea salt scrub and hot stone massage. The manicure was much the same -- a hot stone massage and a bit of a backrub. I couldn't believe my great luck in finding this place. Thanks, Yelp community for another great find!!! read more

The place is dirty and the staff is very unprofessional. No, thanks.

Okay, I read through the reviews and decided that for the price, I would give Paulene's a shot. Mostly the massage part convinced me. It certainly was not the nicest or cleanest salon I've ever been to, which is to be expected. I'm not real grossed out about whether everything is perfectly sanitized or not. They pulled everything out of what appeared to be new packages, but there's no sure way to tell. I have to say that I am a fan! For $54 (before tips) I got a french manicure, spa pedicure with sea salt scrub and an eyebrow wax. I felt that they all look good, no idea how long it will last, but I think that's more about the wear and tear on your nails than anything else, so I won't fault them for that. The massages were GREAT. One pointer- don't wear nice clothes in here as they do put oil and lotion on the stone that they put down your shirt to rub your back. It felt oh so great! Overall, good experience and will be heading back in the future! read more

I have been to this nail salon several times. I have no problem with the quality or the salon, but I have felt uncomfortable there a few times because a lot of the nail techs are rude. I get my nails done twice a month, so I am familiar with the disposition of most nail techs, it just seems to be a little worse here. The salon is clean and they provide a good service, and I like that you can just walk in. I have had a mani/pedi here several times. But like I said, I stopped going because I thought they were a little too rude. Good prices and hours. Normally dont have to wait as a walk in. read more

Ok so I just moved here a few weeks ago and I've been looking for a good mani/pedi place... people wrote great reviews about Paulene's so I tried it...BIGGEST MISTAKE EVER!!! it was by FAR the worst experience I've ever had (and I've been getting my nails done for years.) First of all, its a hole in the wall... not that I expect a fancy spa for a 20 dollar pedicure, but this place wasn't even up to par with basic cleanliness standards... A - it was filthy B - the technicians were filthy C - it didn't smell that great either... I had reservations as soon as I walked in but decided to go through with it anyway.... the technician started and pulled out tools that were NOT in a sanitizing kit!!! I cringed (Unlike the other reviewers' sentiments) and started asking her if the tools are sanitized... she barely understood what I was saying and barely answered... I finally said "you know what, don't cut just push back" and then she said "here I'll use a new knife" that she pulls out of a new package... obviously this proves that the previous tools she was using were NOT clean... big EWWWWW. She continued... as I was literally calming myself not to go into a full fledged panic attack over the fact that she is using disgusting dirty tools on me...I almost bolted out of there with bare feet...the torture was finally over and I gotta say it was the WORST filing and painting job I EVER had... I can paint my nails better than that and I am terrible at it which is why I go get them professionally done.... I was scheduled for a mani as well but I quickly refused it and bolted out of there with wet toes... safe to say I will NEVER return...sorry but this was THE WORST pedi experience I have ever had!!! I get that its only 20 bucks but there is no excuse for such shoddiness, sloppiness and filth like what I experienced... and they weren't that friendly either... read more

I went here today for a pedi and was pleased with the experience. I live a short distance away but didn't even know Paulene's existed before reading about it on yelp. I went on Saturday morning and was the first customer there. The ladies that work in this shop are friendly and courteous. They speak English well enough to be easily understood which I appreciate. The nail tech that waited on me made small talk at first but then let me read my magazine in peace which is one of my favorite parts of getting a pedicure. I got a French pedicure so the cost was $25 before tip. Let me restate what another poster mentioned. They accept credit cards but have no tip line on the receipt to add tip. Be sure to have a few bucks in cash to tip because they can't add it to the total. The pedicure I got was great and the nail tech was attentive and always asked if things were ok (water temp, nail length, etc). The hot stone massage is not a myth. Not only did the nail tech give me a regular leg massage with lotion (which was one of the best I've had), then she follows it up with hot stones. That was just lovely. Overall I am pleased with this place and excited to try it out for a mani and pedi one day soon. read more

I was really excited about this place when I had my first full set done. I believe the owner (or at least manager) did them for me. They were perfect, and she was quick and detailed. Nails lasted 2 weeks so I returned for my backfill..... Unfortunately, I got someone else who suggested that rather than do a backfill, since my white tips were still fresh she could just do a fill with polish. By the next day my nails were a cracked up mess... Off to find a new salon.. Sorry, I understand that some stylists can only do polish and pedis. But if you put them in the acryllic chair I am thinking my nails should last longer than a day.... read more

Have been coming here for a while and always walk in, never had a wait, and if I do it's 5 min or less. Prices are reasonable, ladies are nice enough, typically get a basic pedi and gel mani here with no complaints. read more

Based on other reviews I read on Yelp I decided to try Paulene nails since it's closer to my home then my usual nail place. It was a disappointing experience. Minimal colors to choose from. The hot rock massage was nothing spectacular and seriously only lasted 35 seconds on each leg. While I was getting my nails filled the lady was very rough -- cutting into my cuticles on numerous fingers. It is cheap. This is a place where you get what you pay for. read more