It was my birthday weekend & my friend was in from out of town. Seeing the reviews for Bamboo Nails…read morehad us really excited to finally have our nails done together again. I had called to make an appointment for both of us, & they said there was time available the next day, which we scheduled. The next morning I changed my mind & decided I'd like to do a pedicure instead of a manicure, there were still a few hours left until our appointment so I gave them a call. They asked what time our appointment was & then said it was fine to switch that over. The next day, we arrived 10 minutes before the scheduled time. Coming in we were greeted by an employee who told us to sign in & then left. We signed in & after standing around deciding if we should be picking out colors or not, we decided to sit down. There were 4 employees working with 3 customers. So far, you could say it's going fine, I understand a busy schedule & that something things run behind. It is now 5 minutes past our appointment time & no one else has even acknowledged us yet... We waited about 15 minutes past our appointment time & decided to walk out. I'm not sure what they mean with over 15 years of service but the location I went to had signs that said "Now Open" & we later noticed handwritten signs on the side of the road promoting a sale. Another random thing was that the wifi name they have isn't called Bamboo Nails but rather the previous nail place name, which kinda threw me off a bit too. Overall, they weren't horrible & nothing bad happened. It's just the customer service aspect of it that I'm talking about today... At least direct me to pick a color or let me know where it's okay to sit, even a simple mention of we're running late but finishing up & will be with you in a moment would've been enough.. /: Pretty disappointed & maybe a little glad we were ignored because it ended up giving me an uneasy feeling

Lily Nails has been my go to salon for about two years.Theresa and Kim do a fantastic job with SNS…read moreon my natural nails. It's a warm and friendly salon and the staff is friendly and welcoming.

Sam always does an amazing job! She is great with helping to pick out colors and nail shapes that…read moresuit the individual. She always goes above and beyond. I appreciate her very much!!!

Kara (or Cara) did my SNS and did a fantastic job. She is super meticulous, did an excellent job…read morewith my shape and was efficient and was fun to talk to. I had to get 1 tip to complete my nails and normally I notice the difference in the shape and thickness when a tip has to be added. Not with her, she made it look like my natural nail. The music they play is great, the place is clean and cute. Fair pricing too! I have been looking for a place local to me that I was impressed with. I would recommend her and will be going back.

My first time to Gloss Nails and the nails text didn't take care of what I asked her to do, but I…read morewrote a review and the manager got in touch with me and made it right and went over board to make me feel like a valued customer. I went back and got Issac and he was fantastic. I really thank John for taking care of me. I would recommend this nails shops to anyone else because of how the manager was concerned about how his customer service.

Jane's Christmas magic! If you want to get your nails done…read moreand you want them to look good AND last 3+ weeks... go to Glossy nails in Matthew's! My friend told me about this place a few months ago and I cannot gate keep any longer Everyone who has ever done my nails there is amazing but JANE is my girl! She is the absolute BEST nail tech I have EVER had. Jane listens to exactly what you want and if you're indecisive like me she will help you figure something out that you will absolutely LOVE. They have 100s of colors including my fave cat eye options and they keep up with the newest, healthiest trends. On my nails I have the NEW T.A.P. Hybrid gel! It feels and looks so natural but is sturdy enough to last 3+ weeks. I'm rough on my hands at work and Jane makes sure she applies the right amount to ensure longevity. Another bonus, my natural nails are growing like crazy! Anyway...I could go on and on about how much I love this place. I'm scared to post because as busy as Jane is now y'all might make it harder for me to book an appt . Oh and another thing.... Their salon is A+ for cleanliness and amazing customer service! If you pay cash you get a card to stamp each time you visit. There are over 10 pedicure chairs and the wait is never long. Love you glossy nails!!!

I have been going to Meri for years! I refuse to trust anyone else with my nails! She's amazing at…read morewhat she does.

Katie and Lena were so amazing!! they were all so sweet and kind and even though they were running…read morebehind they make us feel so comfortable!!! Me and my brother went for gel pedicures and they looked amazing! such a gorgeous place as well! We will be back!!

The staff is super sweet and accommodating. I've been going here for a while now to get gelx and I…read morenever experience any chipping! I highly recommend Jenny or Ammy!

One of the worst places I have ever been. I had to take he nails out because the arylicic was…read morestaring to come off and it got infected. Now half of my nail is broken and for what 75 bucks??v its so not worth it. + The girl there also did a couple of the nail trapezoid. Insanely bad!!!!

This salon does an excellent job and the quality is top notch with very long lasting results. It's…read moreclean and the girls are very friendly. The problem is wait times. I have waited 45 minutes with an appointment more than once. I called ahead to get one nail repaired and again with an appointment waited over 30 minutes. Busy is understandable and they work very hard. The problem is they don't tell you they are booked and too busy when you call to make an appointment. My only feedback is please don't make an appointment for when you're slammed. Tell me you are busy so I can plan a different time. Also don't charge to fix the rare lifting nail only days after having a fill-in. Otherwise the experience is perfect!

I was new to getting acrylic nails but my coworker recommended this place. i found the fake nails…read moregreat to keep me from biting them. There is only one tech who is detail oriented enough that I would trust to do good work. And she was quiet, which was a super bonus because this place is a cacophonous chamber of aural torture. The owner is really loud and she seems to think she's funny. She just happened to be working next to my tech every single time. Further, every time I slipped my hands into those UV slots I could feel the residue of a thousand other hands that had done the same. I asked once if they disinfected between very client and my tech said they did, but never, ever in the year or so that I went, did I see them disinfect anything, including the tools. Just thinking about it skeeves me out! I have set myself free from the cost and shackles of having to get plastic nail repaired all the time, and my natural nails are returning to normal!

Highly recommend, these ladies know what they are doing! Linh, Mary, and Julie are wonderfully…read moreeverything a nail artist could be: friendly, social, respectful, and very talented at what they do! All of the women in my family and even my coworkers have been coming faithfully for the last two years. I don't let anyone else work with my nails except them! It's a relaxing time for me, especially after a busy day at work!

FIRTS AND LAST TIME HERE. Very bad service unprofessional poor effort, I asked for a pedicure and I…read moredidn't even feel a tickle, also did my nail horrible job but they are dogs at forcing more products to charge more. DONT WASTE YOUR MONEY HERE

All I can say is these are my people... been coming here off & on for years…read more I switched over to maní pedi combo, I used to get the powder dip over my nails. They are a lovely family that work together great as a team, & they are very down to earth.. the owner she's so lovely inside & out. Prices go up from time to time & that's to be expected, however I feel it's important to let the client know before hand so that they may know what to expect.

They are awesome! My SNS nails look better than any place I've had them done; Tu did them & she…read moreshaped my natural nail coffin style and they are perfect! The SNS was very inexpensive and great quality; I think it was $35- which is great! They were very friendly and I will be a regular. We just moved so I've tried several salons in the area looking for a home salon. Found it!

I absolutely love this place, I go there for my nails, and pedicure spas, the techs there are…read moreawesome. I've tried three other places, just for curiosity, and I always end up back at Nail Spa. Y'all should check them out!

The guy could care less and was completely mentally not present the whole time he did my nails. He…read moreburnt and cut the crud out of my cuticles with the Dremel to the point that I yelped out. My nails are crooked as can be and he kept hitting the tip of my nails with the Dremel to the point where he broke 2 of my nails and tips had to be added to match my original length. my nails were in great condition and there should've been no reason to have to add . It was complete laziness and negligence on his part. We will never return. Had a terrible attitude the whole time he did, my nails too. Sighing and huffing when I asked him to correct the mistakes that he kept making. I should have made him stop and asked for another nail tech at the beginning when he broke two of my nails. They were my natural nails and were healthy too :(.