This salon does an excellent job and the quality is top notch with very long lasting results. It's clean and the girls are very friendly. The problem is wait times. I have waited 45 minutes with an appointment more than once. I called ahead to get one nail repaired and again with an appointment waited over 30 minutes. Busy is understandable and they work very hard. The problem is they don't tell you they are booked and too busy when you call to make an appointment. My only feedback is please don't make an appointment for when you're slammed. Tell me you are busy so I can plan a different time. Also don't charge to fix the rare lifting nail only days after having a fill-in. Otherwise the experience is perfect! read more

First of all, when you go to a nail salon, you expect a clean and hygienic environment -- unfortunately, this place did not meet that basic expectation. I went in for a builder gel manicure, and the technician who worked on me was not gentle with my hands or nails, which made the experience uncomfortable. At the end of the service, I was asked to wash my hands, but there were no towels available to dry them. I had to walk back to the front of the salon with wet hands, where I was then expected to pay. read more

I regret going here. My toes look gross, she made me bleed, and I'm fairly certain the equipment like nail files and heel scrubbers are reused without disinfection. In addition, I paid for the highest priced pedicure, and she didnt even buff the ridges out of the nails. You couldn't pay me to go back. read more

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Came in asking for a set of pink, white, and silver nails. The man I was set up with made all of my nails pink (two were supposed to be white,) applied GREEN where the silver should've been, and went lightly over it with silver. Application was messy, and the man scratched my fingers and knuckles constantly. When I cried in the chair because of how bad they looked, he barely tried to fix them, instead putting a cat-eye polish over one green area. I ended up having to pay $65 for this garbage. Never coming back here. read more

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Sad to leave such a low review as I was a regular here for many months. If you are lucky to get in with the owner you will love this place, but anyone else it's simply unsanitary, usually left scratched & bleeding from their errors, & always was not satisfied with the way my nails came out. They rush you in and out & do a sloppy job. AVOID JOHN AT ALL COST read more

Got my first pedicure courtesy of my brother and his girlfriend. Vy did mine and she was super cool. Glad I did it but, oh man, did it tickle at first! read more

They lie about cost for services I called ahead and was told a pedicure was $35. As pedicure began the employee asked if I wanted a "deluxe". I asked how much more, she said $10. I said yes, however, at check out she charged me $55. I asked if that includes a tip, she said, "no, we are not allowed tips". The pedicure was good so I reconciled with myself I probably would have tipped $10. Second time, called ahead again, asked price for manicure. Told $35. At checkout was charged $45. I told them I was quoted $35 but they insisted $45. I will not return. read more

This is Holly. Middle name is Elizabeth! Pampered is still amazing. They offer so many services and what they provide is so worth the cost! Fun place to sit and gab and laugh and get beautiful! read more

I am not super picky with nail salons, as long as you do a decent job I'm happy. I don't need it to be perfect. But this place was the worst. I scheduled a mani / pedi. Left after the pedi because it was so bad. Nails ended up with jagged edges and uneven shapes. Polish was thick and clumpy. Skin around nails torn. The polish was off brand. No foot massage just a little lotion slapped on my shins. At one point my technician wasn't paying attending to what she was doing, having turned around to talk to another technician behind her, and messed up the polish on 3 of my nails. She proceeded to just add another layer of color rather than wiping the whole nail clean to start fresh, creating an even thicker and more clumpy layer. My mom was also not happy with her gel mani. Will not be returning. read more

Got a mani/ pedi and the nail polish was old. It was really thick and smeared off my nails after a couple hours of drying. While I was there two different people came in saying their nail polish either chipped or came off entirely and they had to get it fixed. Salon ambiance is not relaxing with country music playing the entire time. No foot or hand massage with mani pedi which was surprising. I just came to this place because it was close by. Will not be back. read more

Pampered Nails - Nails - Nail Salons Near Me - Indian Trail, North Carolina

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I just moved out here and sometimes I just get overwhelmed and change the appointment. But they called me to make sure I was gonna come I was late and they were very nice about it. I highly recommend mia. She was very sweet, funny and made my nails look beautiful. Compared to what they looked I ripped off a acrylic set lol. My nails are perfect she made them look like a nail perfect at filing. The first pictures I saw online I was like maybe no because I love long and very blinged out nails. And i guess people prefer to leave bad reviews vs good ones and i kept thinking I'm gonna leave them a great review because my nails are picture perfect. I'm moving I did want smaller nails and try almond shape and she did such a great job! did they are so cute I love the glow in the dark and she put that on. It was a great price. Will definitely stop by again. read more

Pampered Nails - Glow in the dark lol u can't really see it but that's one nail lol:) I love it - Nail Salons Near Me - Indian Trail, North Carolina

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I went here when they first opened several years ago because it was a convenient location. I have been returning ever since because they are consistently good. Friendly, skilled and scrupulously clean. They can get really busy on weekends and before holidays and events, so if you can, time your visit for an "off' time when there is no waiting. Edit: I really wonder if some of these negative reviews are from the same place I am reviewing or if the ones reviewing have actually been here. One referred to country music being played; I have never heard country music being played in all the years I have been coming here. read more

Thank you MIA for this beautiful fall set of nails! The staff was amazing. Very busy so I highly recommend you make an appointment. The only thing I didn't like was the filing was by hand and not machine so it took an extra 20-30 mins but she did an amazing job. She took her time to make sure I liked the shape and design which I really appreciated. My set was $58. New set of SNS was $30 plus tip $5, 4 clear nail with fall designs was $15 and $8 for rhinestone (not Swarovski Crystal) very reasonable pricing! read more

Pampered Nails - SNS fall design by Mia - Nail Salons Near Me - Indian Trail, North Carolina

For traveling convenience I've visited this nail salon quiet a few times & each visit my services has not been worth what I paid for (my fault to keep coming back). This time around I got a gel manicure & my nails have lumps in it from the polish. The middle finger is NOT my nail, all the other nails are my natural nails. The pointer finger has a dent & the middle finger is nowhere near blended to par. Very dissatisfied read more

Pampered Nails - Middle finger (only) is S&S. - Nail Salons Near Me - Indian Trail, North Carolina

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Cindy is amazing! I'm new to the area and it's hard to find a place where you feel welcomed. Cindy was very pleasant and funny ! I loved her stories about her life . She also did an excellent pedicure. I will return! read more

Pampered Nails - After - Nail Salons Near Me - Indian Trail, North Carolina

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TERRIBLE, TERRIBLE, TERRIBLE! DO NOT GO HERE! Please save your money. This nail salon is close and convenient. They will always work you in last minute. Pro & con. Pro you can get your nails done last minute if needed. Con, the nail salon could be over flowing and they will accept you. They don't care if the service is rushed or terrible or if you wait two hours to be spoken too, as long as they get their money. I went to a last minute appointment on Friday, got gel polish. She told me it would last two weeks, which is normal. The next day the nails were peeling off and broken. I called multiple times, no answer. Kept calling throughout the week, finally got an a answer. The manger said I could come get them re done, no charge. I explain to her that I wanted acrylics this time, and I would pay for my acrylic full set with gel polish. And she could take off the extra charge for the gel polish to make up for last time. I got there, checked in, sat down. The lady that did my nails was very nice and they looked really good. When I got to the checkout, she told me it would be $65. I told her about the experience last time and how I had already spoke to the manager. The managers Mya & Linda, came over and said they were only gonna take off $10. I told her I spoke to her on the phone and she said I wouldn't have to pay for the gel. She said she never said that. So I paid $45 (not including the tip) last week and now I'm back five days later and end up paying $65 (also not including the tip). I told her I would pay full price, but just wouldn't come back anymore and she said that was my decision and that it's not her responsibility. Every single time I go here, I always hope the service will be better but unfortunately, it never is and I am always disappointed with the work and quality. This will absolutely be my last time. save your money! If I could give less than one star I would! read more

Won't be coming back to this salon! Went for a brow wax and not only did the lady leave a bunch of wax behind that I had to clean up, but when she did the right side, it was super painful and is still red, 5 hours later. I've been getting my brows waxed for 10 years and have never had this kind of an issue. Also, my mother had a fill done on her nails and after less than a week, one of the nails came completely off. They've lost 2 customers! read more

I've been coming here for years. It can get pretty busy so it's best to make an appointment. I have a few favorites and their work is always to notch. It's a warm and friendly place. read more

Pampered Nails - Gel polish - Nail Salons Near Me - Indian Trail, North Carolina

The people were really nice but the quality of work for the price was not worth it. I got what was supposed to be acrylic ombre nails but we're not then they started coming over a week later. They looked okay under the salons light but when i was able to take a good look they weren't so good. I also got a pedicure that left my feet extra hard around the sides and nail polish that wasn't dry after 2 hours. I will not return to this salon again. read more

Pampered Nails - My toenails that were not dry after 2 hours of getting my full set and waiting for my sister to get hers as well. - Nail Salons Near Me - Indian Trail, North Carolina

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Was very happy with the job they did on my nails. I asked previous nail salon if I should remove nails as they ve been on over a year and kept coming lose they said no. They knew right away nails had to be replaced and were so professional. They were able to do the design I wanted as well. Amazing work. read more

Pampered Nails - Nail Salons Near Me - Indian Trail, North Carolina

I come here from the other side of town because they are awesome! I've tried other places, but never have the quality or service that they provide here. They also have more gel polish colors than anywhere, almost 250 (and they have a new one every 2 weeks when I'm there)! They are also willing to do any nail art or designs that you want. People in there are always showing Pinterest ideas and walking out thrilled! Update 9/13/14 They have over 350 gel colors now. They recently remodeled and added an additional 4 pedicure chairs! read more

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I LOVE this place! Every time we visit family here in NC we always make time for Pampered Nail. I recommend the luxury pedi. Treat yourself to ahhhhhhh. I also live the super friwndly staff. Even though we visit just a few times a year, they remember us! read more

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To say I was disappointed, is an understatement. My husband took me here yesterday (Saturday, 5.8.21) because my mother recently died of cancer, and he wanted to cheer me up with a manicure. The girl i got (station 16) did such a horrible job on my nails. She rushed the entire time. My cuticles look horrible, there's gel polish on my fingers and cuticles, she barely filed them down so the are all uneven and shaped horribly and different from each other. When I said something to her, she told my put my hands under the lights, and walked away. I waited for almost 10 mins for her to come back, and she never did. When I tried to find out if she would fix it, she shook her head at me and went to do a pedicure. I was so upset, I left. Such a waste of $30. I will never go back read more

Everywhere I go someone compliments my nails and asks where I get them done. I've had my nails done by most of the girls in there and they all do a fantastic job. Usually I just bring a picture of the design i'm looking for and the end result is always perfection. read more

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Teresa does not know what she is doing! She is taking forever on my pedicure. 1) She wasn't able to find the matching polish to my gel. 2) She put two coats of the base gel on before apply the color. She also put 2 coats of the color on. 3) She's getting frustrated because she can't polish on my toes. She's messy! I will make sure I do not request her the next time I come in. *Edit: I honestly don't know what she's talking about: the base coat and the color 'separate' She keeps applying the color and adjusting it. She keep curing my polish. I'm so confused. I told her the polish is not suppose to touch the top of the nail where the skin is. She literally just put a 2nd coat on my big tow and cured it before putting on another coat on my other toes. Ang, however, was wonderful. She gave me the shape of nails I wanted. She also helped me pick out a great color. I will be back for sure, but education is absolute key! read more

Pampered Nails - Teresa doing my toes in gel polish. She's trying to blame the messiness on the polish itself... - Nail Salons Near Me - Indian Trail, North Carolina

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The first time I came in December everything was great and I was taken care of right away. However, the last two times I attempted to come, I was seated at a chair for a pedicure and they left me soaking my feet for a half hour and no one even noticed that I ended up walking out waiting for someone to come over. The water that was turned on for me was not only scalding hot, but no one came to turn it off, it almost overflowed before another manicurist spotted it! Not to mention when I came in the Saturday before Easter, it was packed and the owner rudely responded with "good luck finding another salon, they're all this busy" as I decided to leave. Well, I went to Belle's Nail and Spa down the road and not only was I serviced immediately but the experience was 1000 times better! Save your money and frustration and go to Belle's instead! read more

This place is amazing!! I got acrylics and they were so professional and so sweet! They did an amazing job and it was only 45 dollars. My friend got her eyebrows waxed and she got a manicure and both were super professional, they were so nice, and my nails look so good! read more

I love my nails they were so nice and they are fast and good if your in a rush , their so friendly they'll will have full on conversations with you , when they make your designs they will ask you if it's fine ,they will ask you for something to drink make sure everything is alright for you , when their doing your nails they give you ideas and make sure they aren't hurting you ,The bathrooms are also so clean and it's super sanitary, I suggest for all of you to go there and ITS WORTH THE DRIVE read more

Pampered Nails - Full set manicure - Nail Salons Near Me - Indian Trail, North Carolina

I love coming here to get my mani and pedi because there is always a technician available so there is never a wait. The owner and staff are super friendly and if you happen to have an issue (last week my polish started peeling after two days) they will fix it for you without any problems. Oh and they have complimentary beverages too. Bring cash for tips though because you can't use your card and you will want to tip, they're that cool. read more

Service is very inconsistent. The last time I came here I got a manicure and pedicure. Two different people did and both caused me to bleed. Putting that aside, the pedicure looked fine. My nails though... the polish looked terrible. She literally didn't seem to notice that my nails looked bumpy and nothing was smooth. I had to go out and buy a polish that matched my toes to fix my own nails. I have tried Pampered Nailed multiple times over the years. Never again. It's not with the money since you never know what your nails will look like. read more

Had the most horrified experience ever. The lady was waxing my eyebrows and she bruised my eye lid. It's swollen, bruised and uncomfortable. Not once did she apologize !!! But yet told me it was probably my skin because its to sensitive ??? Not for a chance will I ever go there again*** if you make a mistake take responsibility and apologize. Now I look horrible seems like I got a black eye*** read more

Pampered Nails - Bruised, swollen and painful due to bad job waxing my eye brows - Nail Salons Near Me - Indian Trail, North Carolina

Chaotic. Just overwhelmed with all the people there & not relaxing. Unfortunate for me.

Besides Mya, you can always count on Shelia and Pinky... Leave happy and satisfied read more

Pampered Nails - I'm always pleased with Shiela and Mya! - Nail Salons Near Me - Indian Trail, North Carolina

I went here for the first time to get a pedicure with my daughter and her friend. We were given a friendly welcome when we walked in. We picked our colors and were directed to waiting nail technicians - no wait at all. They techs were polite and adept. We walked out with pretty pedicures and were pleased. The lady that took our payment was hilarious and we enjoyed chatting with her. We will be returning. read more

I have been going to this location for about a year now and I have had amazing experiences. Today, I went to get an oval French tip style for my prom. A male named Tommy did my nails very quickly and with little care. They looked very messy and when I quietly brought this to his attention, he began yelling at me and saying that I had bumped all of my nails and messed them up. He called me rude and said that if I wanted my nails perfect, I should do them myself. A lady named Mya was kind enough to redo my nails and apologized for his outburst. She did them beautifully and I am excited to go to prom and show off my nails. I definitely recommend this place, but if you want your nails done with care, I do not recommend Tommy. My experience was tainted by his rude behavior. read more

Love love love all the ladies at Pampered Nails! They're all so funny and high energy. EVERY time I get my nails done they are amazing and I love them! I recommend PN to everyone. read more

I came to get a toe polish change with my daughter. I asked for regular polish because my toenail was weak from taking the gel polish off. Mia recommend I do gel because it dry faster I explained again I didn't want it due to my nail bed being weak. She replied honey your toes are jacked up. Very unprofessional! She rushed and polished them then had someone finish the top coat. I got them done to avoid the Saturday crowd because I have an event today. Today I woke up the polish was cracked I came back to the salon requested the error to be corrected. I was told to have a seat sat hear 45mins only for her to argue with me about it. I explained that I have been her several times. Cindy has polished my toes in the past and I have never had this happen. The only reason I didn't request Cindy from the beginning is because I was a walk in and she was with a customer. I said to Mia if you don't want to correct the mistake please refund me I can go somewhere else and get it corrected. Finally she asked Cindy if she would come and correct her work. Of course Cindy did it and Im a happy with the outcome 1.5hrs later. read more

Pampered Nails - Original polish change... 06/03/21 - Nail Salons Near Me - Indian Trail, North Carolina

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The salon recently renovated so it's a huge space with plenty of chairs, however, the staff could use some additional training. My technician, Theresa, allowed the tub to overflow onto my shoes and the floor; I'm not exactly sure how that happened. Then she had no idea what the "luxury" pedicure components were - she had to ask her coworker. She also didn't exactly know how to trim and file my nails. She went back to trim them 3 separate times. I appreciate she noticed an issue but usually it doesn't take that much time. She also took a personal call during my service. I found this to be quite unprofessional. I've been to this salon several times and usually have a decent experience so I hope they make sure to train all new staff so they can maintain a positive reputation. read more

Very great service and wonderful owner that always takes care of all customers, very friendly and always a great job on nails, thank you! read more

Pampered Nails - Nail Salons Near Me - Indian Trail, North Carolina

I am pregnant & work on my feet all day so the only thing I could think about when I got off work today was getting a pedicure. My normal pedicure tech who usually travels to me was booked until next week so I decided to go to the nearest salon next to my mothers house. Walked in& sat down no issues. When asked if I wanted a regular or deluxe pedi I asked what the deluxe included & was told "everything" so I was expecting about a 1-1.5 hour long pedi with an extended massage, hot wax & hot towels, possible even hot stones. When pedicure started I informed the guy that I had acrylic on a few toes & asked him to remove as much as possible & told him I didn't want to get polish as I wanted to give my toes a break from gel. While removing the acrylic on my right big toe I feel a pinch I look down & I realize my toe nail is bleeding because it's been cracked straight across somehow & what he thought was acrylic he was removing was actually him peeling my toenail from the skin. All he says is "does it hurt?" & moves on. My pedicure ends shortly after that. No extra massage, no wax, no hot towels. Don't know what was deluxe about it besides the scent I got to pick out. I wasn't discounted for my now cracked toenail that almost got removed from my skin & didn't even receive as much as a "sorry" for it. I can promise you I will never be back. read more