Thank you for taking such good care of us today. My wife and I brought our Honda CRV to get the alternator checked or possibly replaced after we were told it failed a load test by Auto Zone. Ron at Parra told us to bring it over and said let us run a proper test on the vehicle. We drove over and he ran his test and told us we had a good alternator and even explained in detail everything about the alternator. Your honesty and patience will definitely make us repeat customers. Alex. read more

Important heads-up about diagnostic fees: This shop charges $199 for diagnostics, and unfortunately, this fee does NOT apply toward your repair bill if you decide to have the work done. They don't mention this upfront when you call to schedule, so make sure to ask about it before bringing your vehicle in. read more

On my Nissan Sentra, I had a squealing noise coming from the front disc brakes when backing up. Justin the store manager took it into the shop and found the problem. He said this was caused by defective pads that were installed on a previous brake job. He said the brakes were still under warranty so he replaced the defective pads and the rotors under warranty. You can't beat honesty and good service like that. I have been coming to Parra since 1988 and good service and honesty are standard at Parra. I always go to Parra for any kind of car service. Parra is the best there is. read more

With absolute sincerity, Justin and his team were very professional and diligent with solving my cars problem. My 2009 Kia Optima would stall in the middle of driving or when attempting to drive for the day. The lights would flash, dashboard would light up but the car never turned over. Finally after multiple mechanics, I decided to take it to Parra for a full diagnosis. Justin had a few hunches what may have been the issue but they did not resolve the problem. It became difficult to troubleshoot since the car had to be inoperable when I brought it to him. Unfortunately the car would eventually start without a resolution. So Justin stuck it out with me and tried one last ditch effort. My car had a key fob but it broke years ago and was never replaced. Justin recommended buying a new key fob since the issue imitated an alarm being activated. While this seemed far fetched, it ended up being the resolution. This incident occurred three months ago and I haven't had an issue since. The car would stall once a week, run for three weeks and stall again. So with the diligent and persistent work ethic from the Sherlock Holmes of Parra Car in Euless, the case was solved! Thank you so much! read more

took my car back in so they can actually FIX the car. I paid for new rotors for the front and back of my vehicle. they only replaced the front and thought they could use a cleaning solution to only clean all the rust off of the back rotors that i paid for. justin says he isnt a scammer, but he is lol read more

Best auto shop in town! Justin was great to work with and kept me in the loop with the work being done on my car. Really like the digital report they send that includes the condition report with notes and pictures. Highly recommend this team and plan to use them in the future! read more

I have used Mid Cities since 2011, and they have always taken very good care of me. Ron is very conscientious and diligent to keep customers informed. The mechanics are very skilled. I did have a situation where I hit a curb and it took them a while due to issues with getting the right part, but I think that was a mid-year design change by the manufacturer that led to that. Nonetheless, they got it fixed on budget. I have since bought a new truck, so my current repair needs are taking a break. Once I do need a mechanic again, I'll be back. read more

I have an '08 Honda Pilot named Kihm. To be completely honest, I'm extremely skeptical with mechanics. It would take a lot for a shop to impress me. There are SO MANY crooks out there in this field it's crazy. Decided to bring Kihm in to this shop to help fix an oil leak. The primary issue was with the screw in the oil pan having loose threading, so needed to be repaired. I called around for some quick pricing and they seemed most affordable. I ended up paying $320 for "oil pan thread repair" and an oil change. Seems pricey but again, I expect most mechanic shops over charge; it blows but it's a price to pay for not knowing much ab this field or having a mechanic friend (if you're mechanic reading this and need a friend, I'm here for ya). Negative: communication. I dropped Kihm off before 9a since I was told we would be seen early. I understand things happen BUT i had to call them 3x to ask for pricing and timeframe. They seemed to be busier than expected but failed to communicate. Positive: service is good. Ron called me back and seemed to care ab Kihm. They'll give you a ride home. I would come here again. read more

We needed our car fixed urgently. Bob and his staff diagnosed the problem promptly. Due to aggressive driving and lots of potholes where we live it needed lots of work. We thought for sure it would be weeks before we got it back. He was able to find parts quickly and had it back to us in 4 days!! A miracle!! He also kept me informed with emails and phones calls daily. I would highly Recomended them and will continue to use them forever!!!! Thank you Bob and all the staff at Parra Car Care read more

These professionals are outstanding at fixing my car issues at excellent pricing. I had multiple visits for a hard to diagnose issue regarding my cars computer. I had actually taken my car to several other shops in the area who misdiagnosed the issue while Mid Cities was able to nail the problem and fix it with minimum fuss. They got me back on the road and state certified quickly. I actually felt guilt getting out of that situation with such a low cost. Thank you all! read more

I have been using Parra car care since shortly after they opened. They opened about 1988 and that's about how long I have been using them. They have repaired many cars for me and kept me running for about thirty years. They have never failed to be able fix whatever was wrong and keep my cars running. They fixed another problem for me last Friday, July 14th. My son's 2007 Ford Focus had a problem with the third brake light. It just totally went out and quit working for no apparent reason. New bulbs were installed and it still didn't come on. So I took it to Parra and they traced it to a wiring problem under the dash somewhere. Several connectors in the wiring harness were loose and came apart and they repaired these connectors and made the third brake light work. Thanks to Parra for taking the time to trace out the wiring problem and fix it. This is the kind of good service I always get from Parra consistently, for the past 30 years. If you need your car fixed right the first time for a reasonable price, take it to Parra. read more

Replaced my tires at Discount Tire. They showed me how my tires were worn on the inside and I decided to let Parra check the suspension. They were able to fit me in the same day. I was really impressed with their thoroughness and honesty. They told me that there was absolutely nothing wrong with the suspension and that the tires wore down as they did cause I didn't rotate them as often as I should. They didn't charge me a penny and thanked me for giving them a try. I'll definitely be back whenever I need something done. read more

My car would not start and AAA agent said probably needed a new alternator. Parra Car Care took the car in three times for a total of almost two weeks and each time the car would not start after they returned it. Had spent $346 for essentially nothing. Final blow they said battery was shot from too many starts! The battery was less than a year old. Another $200+. I will not be using Parra Car Care again especially after they tried to talk me into close to $3000 worth of other repairs! read more

Despite the Covid restrictions, the level of service from Parra Car Care continues to excel. I received a detailed report on the issues I brought my F150 in there for plus a breakdown of parts & labor costs. I approved of the estimate and the parts were ordered/picked up and my truck was ready in 1 1/2 days. Would have been 3+ days anywhere else. Final bill was less than the estimate plus they provided me with an online coupon I did not know about. I've been using Para for 10 years and Ron and the team always hit the mark. read more

This is our 2nd time here never spent money on the repairs. So this is solely based on price. We brought a car here 2 hrs ago to get the engine light off. We where quoted nearly $5,000. For that I can buy another car. Fast forward 2 years...brought the car again for an oil leak. They told us that it's leaking everywhere! It can't leak everywhere!! How would there be an oil leak under the back seat! Anyway...we were quoted another $4000! It seems a little extreme to want that much money to fix simple problems! I can swallow $1000 but 4000 that's a little ridiculous! Moving on and not looking back! read more

This place is great. They have great customer service and kept me fully informed about the status of my car. My car ended up with transmission issues that were covered under a warranty. I ended up having to take the car to a dealership to finish the service. They earned 5 stars because they did all they leg work to see if my car had a warranty. They could have just given me a bill, but instead they went above and beyond to help me. Knowing that they care about the people that come here not just the money, they have earned a lifelong customer! read more

Responsive. Knowledgeable. Reminds me to keep the oil changed. Getting a ride home is always the crowning Grace.

This is an update of a previous review. I took my car in over the summer of 2019. I received substandard service. I left a poor review and the owner personally called me on the phone, apologized, and sent me a check for a refund on my oil change. For this action I give 5 stars. read more

I just so happened to have come across this service center Yelping my life away, looking for someone reliable and honest. Saw the reviews and took a chance. Best decision ever. These guys got my vehicle up and running fast after suffering from a cracked engine amongst other issues. I was expecting to be out of service for a while but I didn't even miss work due to vehicle issues. They worked around my schedule to get my vehicle back quick. I appreciate their follow up, suggestions, and even tips to save some money. Honest and courteous. Will definitely come back for any future repairs. read more

Tam was amazingly thorough. Took my 2008 Mercedes in because my A/C was giving me issues and I need some scheduled maintenance, and this was my first time at Mid-Cities so I was a little nervous. You know that most car work shops exercise their favorite game called "Screw our Customers" but I never once got that feeling and with a Benz prices are usually about three times the price of a domestic car. When I picked up my car after it had been there all day I was ready to get a hit in the thousands, because that was what my dealership had already quoted me at least that. The most amazing thing happened, not only was it under a grand, Tam literally sat there and explained every detail of what they did and the reason why. She gave suggestions on what I should do and when then she answered any question. Not only did she do this but she was never condescending, or rude like most work shops. Why don't others see this is the way to run this type of business and the other Yelpers seem to agree. How many repair centers have all fantastic reviews? Almost none. Overall: Did they treat me well? Absolutely. Was the service of high quality: Without a doubt. How was the pricing? Better than I thought. What does that mean? It means that I have the place I will be going to for anything needed with my Mercedes. read more

Called to get prices on some regular vehicle maintenance. Told Ron I'm overdue on transmission, power steering and brake fluid changes and would like to save money over the dealer price, if possible. Asked for a price. Ron asked me to bring vehicle in. I told him I would, depending on the price. He explained he wants to see car first; suggested maybe I don't need? No, I assured him, I need these done. I'm way overdue per the manufacturer mileage schedule. And I've seen the fluid and it's definitely dirty. And another, completely separate garage told me I was overdue more than a year ago. Ron refused to provide prices. What? What kind of place won't provide an estimate when you provide make/model/engine size of vehicle? They know exactly how many quarts it takes. It's a common maintenance task. I'm not asking for a diagnostic. It's like an oil change or a state inspection. Guy got weird on phone. Horrible customer service skills. Weird that they won't provide prices. read more

I had been quoted at multiple places $200 to replace the front hood latch on my car. On a last ditch effort before paying I pulled into Mid-Cities Service and was helped immediately. An older gentleman with glasses (I should have gotten his name, but want to make sure he gets credit for being so awesome!) came out, sprayed something on the hood latch, it worked and he simply smiled and told me to have a nice day. I live in Dallas, but I guarantee this will be my only car shop from now on! read more

I dont' trust anyone else with my cars. The employees have manners and dress well. I'm tired of autocenters whos inside office is dirty and musky smelling. This place is clean. The front office staff are well knowledged and can explain things to me in a way I can understand. They periodically send out coupons for cheap oil changes. love it! read more

I went in for my vehicle state inspection, and they were very very fast! The waiting room was clean and there was even an area for children to play with trains and Legos!! Coffee and water were also available. Highly recommend! read more

Parra Care Care - Waiting room play area - Auto Repair Near Me - Euless, Texas

Took my 1995 Ford f350 in for repairs. I knew it needed a lot of work. Well $4,750 later I pick up my truck and now the speedometer isn't working and my fly wheel cover is missing. They advised the fly wheel cover was missing when I brought it in. Hard to believe since everything under truck is covered in oil except where fly wheel cover is missing. If it was missing when I brought it in you would think they would have pointed it out. Just be careful taking your car here. read more

The best! We recently had my husband's car repaired here and we couldn't be happier! They were friendly, professional, prompt, and even helped us to look for ways to not spend a fortune on repairs. Though I am not a mechanic myself, I feel like they were very honest. They didn't seem to find "extra"things on the vehicle to repair that would drive up the cost. We are more than pleased with our experience here and would gladly recommend this place to our friends and family! read more

Brought my Subaru into the shop a few times and Ron always takes good care of the car and myself. Thoroughly explains what was fixed and why. This is a breath of fresh air for Auto service centers. Even given me rides back and forth as needed. read more

Mid-Cities Service center is quite possibly the best auto shop I have encountered in the metroplex. Bob, the owner, is fantastic. He took the time to articulate everything that needed to be done to my Lincoln, he patiently answered all of my questions, and he was extremely professional throughout the entire transaction. Bob also personally called me back after business hours to discuss my concerns, that level of service is virtually unheard of in the auto-mechanic trade. Finally, and most importantly, Mid-Cities Service center has quite competitive prices, and Bob is willing to work with you as much as he can to reach an agreeable deal. For reference, I had rear brakes (new pads & rotors) replaces, a brake fluid flush, a high mileage oil change, and a headlight replaced for $665 after taxes. This is substantially less than the dealership and quite competitive for the area. The professionalism of Bob and his entire staff, as well as his fair pricing and honest practices, will make me a customer for life. read more

Went in for an inspection last month. I was greeted as I walked in the door, the facility was clean and nice. It was average wait time. Overall it was a good experience. read more

I've been taking my Mercedes to Parra formerly Mid-cities, for about 4 years. Not only are the friendly, they are trustworthy. Aside from Mercedes Benz this the only other place I would/will take it! read more

Mid Cities Service Center was a life saver for us. We had Mid-Cities perform work on our truck before attempting to take it out to California. We made it to far west Texas and ended up having to be towed by an unscrupulous mechanic and were stuck in a small town that had no other mechanics. The part that caused the problem was a part Mid-Cities had replaced. It took out several hoses when it went out. Mid-Cities was able to get out vehicle towed back to their service center and began the process of troubleshooting. Mid Cities not only replaced the bad part, they also replaced additional parts to make sure this would not happen again. We would definitely recommend Mid Cities Service Center. They stand behind their work! read more

My car overheated. These guys took care of me. I had an extended warranty, and these guys helped me make the best decision on what to do. Excellent customer service. read more

Parra Care Care - Auto Repair Near Me - Euless, Texas

These guys replaced my front end that just gets destroyed with all of the weight it pulls around. Put on some heavy duty parts so it will hopefully last longer. Great customer service. read more

They charged us 1000$ just to figure out what was wrong with our 1993 Ford Ranger, and why it wouldn't start. Absolutly rediculous. It turn out that it was over heated and wasn't getting compression in two cylinders. All they did was tests, and yet it was still 1000$?? C'mon. I do not reccomend this place. Don't go here. Their service may not be bad but they will charge the heck out of you. There are many other automotive places that will do tests and figure out what is wrong for less than half the cost. read more

Too expensive, expect an arm and a leg for their work. They will purposely fix A problem not THE problem, meaning you'll be forced to return to them. I have spent more money here than any other place. I will never return to them. read more

Great service, honest and friendly staff. Quick work in and out. Went in for inspection and oil change. Showed me my air filter needed changing and told me price before surprising me at the end with and unknown charge. Will be back read more

This was the worst experience I could imagine. I called about bringing my car in, spent 30 minutes explaining to them the issues that I was concerned about, they drove the car to the bay and a nice young man ran me back home. They told me they would need the car for the weekend..no problem. I did speak with the manager and he had already put the mechanics mats in the floorboard. So they definitely were going to work on my car. Almost 2 hours later they called to tell me they did not work on foreign cars such as a Saab. Mind you this is a used car, I was in shock. So they took the car in, went through the paperwork on its minor issues and then rejected the car. GM made my year car. It was personal what they did and I highly believe they need a slap on the hand!! read more

They are the best. Mid-Cities not only does a good job servicing and maintaining my car but they thoroughly examine it and give me a list of things that are still working but are showing wear. This is good for me because I am on SS and it gives me time to save before the repair is needed. Also they don't make unecessay repairs as many auto services do and I know when I pick up my car, it will always be clean. When I have questions, they are always answered in a friendly manner. That is why I always recommend them to my friends. read more

I am new to the area, and needed a State Inspection on my 2014 Mercedes ML, as well as a Service B. Found Mid-Cities on yelp and decided to try it since the ratings were so good! I dropped my ML off at 9 a.m., and by 3 p.m., they called to tell me my vehicle was ready! Great price on the State Inspection and Service B -- very trustworthy staff, nice, professional! I will definitely bring my ML here again because of the outstanding service! read more

I have my Mercedes serviced here and they have always been fantastic to deal with. I went thru a period where it seemed as if electrical gremlins had infested my beloved lil coupe, but their expertise and reasonable prices helped me to stay in my car rather than be forced to buy a new one sooner than I wanted. The people who work the front desk know me by name and treat me like family when I walk in. They have even dropped me off and picked me up while servicing my car. And I couldn't be happier with the care and repairs they have shown to my auto. For those who would rather have some extra change in their pockets and skip the dealer services, I cant think of a better place to have their car maintained and serviced. read more