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    Upland, CA

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    Pansy Nails & Spa

    4.6 (157 reviews)
    ModerateNail Salons
    Closed • 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Pansy Nails & Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Pansy Nails & Spa Photos

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    I call her Super Gap.

    Painful, careless, and unprofessional. Do not go here. I went in for a builder gel overlay and came out with damaged nails and lifting gel. The worst part was the experience itself. I came in with gel-x on, so a removal was necessary. Instead of a clean removal, the tech, Metta Tran, did multiple (failed) acetone soaks interrupted by filing with a drill. When I asked if she could use a scraper, she said no because "the drill was easier." She then insisted on leaving a thin layer of acetone-treated gel on my nails even after I asked her not to. Throughout the appointment I had to repeatedly ask Metta to get prep and product fully onto my nail beds: I asked around seven times. She even argued with me when I pointed out missed spots, saying "it's just the base, it doesn't matter." The builder gel was applied unevenly and not properly floated - leaving my nails super thin, with no apex, and actively bending. When I said they shouldn't bend and the gel needed to be applied thicker, she told me they "just do them skinny here." She also made me bleed with the cuticle cutter and kept filing with the blood-spotted drill bit. She filed around my cuticles so much I had to tell her to stop. My pinky nail was still bending when I left, and she dismissed it as "fine." After the seventh time I asked Metta to make sure product was on my full nail, she said, "Wow, you REALLY care a lot about detail." I responded, "Yeah, don't you?" Her answer? A casual, matter-of-fact "No." Even though I was outwardly calm, I was completely stunned. I've never heard a service provider so openly and unashamedly admit that they don't care about the quality of what they're charging for. The finished result was lumpy, with flooded cuticles and gaps where product was missed. The nails started lifting the very next day. To the salon's credit, the manager on duty was kind enough to grant me a refund and removal. However, the removal was also done unsafely (she refused to avoid using a metal drill bit on my natural nails) and my nails got drilled down so thin that one started flaking away almost immediately. Hours later, my nail beds are still hurting and sensitive from it. There is also STILL gel left on my nails. If you value your natural nails, go somewhere else. I've spent so long growing out and strengthening my nails, and it all got ruined in one day.

    The nail technician Rose is amazing!!!! This was my first time here, and she listened to exactly what I wanted, my nail shape is perfect!! Lena she did a fabulous job on my pedicure

    I had to get a foot splint
    Danielle F.

    This place has gone downhill. I have been coming here for about 5-6 years and lately it's been nothing, but bad experiences. The last time I got a full set the nails only lasted one week & they were clumpy, not shaped how I wanted & I gave them another chance thinking things would be better after I had talked to them about this. I went for a pedicure last week & now my foot got infected, the doctor said it started on my toe & spread to my foot quickly. They had to give me a foot splint & put me on antibiotics.

    Jessalyn C.

    Maggie is the best she takes her time on the shape and design. It came out perfect exactly what I asked for & she is a sweetheart! Thanks Maggie

    Giving face after waxing! Ready for my close up
    Jackie H.

    Excellent service today by all.. Got a Mani from Kevin, his arm massage was outstanding, he has strong fingers and worked out a tightness I had with my wrist, outstanding for sure.. Ming did my Pedi, took his time and have my feet looking so pretty And Tracy is a waxing guru! She always has my brows looking great not to mention the rest of my face! gosh, I thought we lost hair as we age, not get it in places we don't want! Pansy is a fantastic shop and all its technicians are well trained and friendly.

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    Tony was my nail tech. He worked hard on my toes, and made them look stunning! Highly recommend.

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    4 months ago

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    2 years ago

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    7 months ago

    Paid $65 for gel polish and they do regular polish with gel over coat. It literally last 1 week before it started chipping. Not worth it.

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    1 year ago

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    Page 1 of 4

    Ask the Community - Pansy Nails & Spa

    How much is acrylic? And how much are for nail designs?

    60+ design 10 and up I love them💅🏼💅🏼💅🏼

    How much is dip and acrylic removal?

    Don’t See Your Question? Ask Away!

    Review Highlights - Pansy Nails & Spa

    “Helen did my nails she was fast and gave me the look I wanted from my inspiration photo!”

    Mentioned in 21 reviews

    Read more highlights

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    I called this salon to make an appointment. It was last minute but after seeing the photos I…read morethought I'd try. I was able to make one but ran late. I felt bad cause I was stuck in traffic. I called and asked if I should reschedule and they said it was ok they can take me. I told them a mani is ok and cancel the pedi cause it was my fault for being late. When I arrived they sat me down and told me they can still do both my mani and pedi. That was so nice of them. I know they didn't have to do that. Luckily I'm very easy and simple so it didn't take long to do what I needed but it was very happy they were able to do both services. Keep in mind I'm sure they can't always do this for everyone but it ended up working out for me. I was very happy with the end result. I will definitely go again. It was a little pricey than I expected but worth it for gel mani and pedi

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    39 weeks pregnant and left with exactly what I needed. Tina WORKED my gel pedicure so good! She…read more100% took care of me. Tina by far has been the best to do a pedicure for me. I didn't catch my manicurist name but before every step she made sure I was happy before proceeding. I got in right away, granted I arrived at opening but as soon as I walked in I was taken care of. I was also surprised by the cleanliness of the space as well. I will 100% returning after I deliver my baby!

    I've been coming here since they've opened and wanted to update my review. Just wanted to share how…read moreproud I am of Henry and Skye This business has grown which speaks to their hard work, quality, customer service and care. You know they opened it because their mom always one of her own originally and have since operated it for her? When you first walk in you're greeted, if you'd like anything to drink and asked how everything was when you're done. The pedicures are one of my favs esp with the paraffin wax. A couple of recommendations: Make an appt if you can because they do get busy especially on holidays and weekends. Have an idea of what you'd like but understand that sometimes the photos you bring are AI generated :) They have an array of color choices and if they don't hve exactly what you are looking for (which is rare), they will fins something similar. Presently they have super cute fruit gel colors and are often doing their own research on updated tips, trends and colors. I go monthly and am happy each time with each tech who has helped me. Highly recommend

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    Pansy Nails & Spa - othersalons - Updated October 2026

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