We had the best time here this morning. We found Doki Doki on Yelp when looking for a nail salon for my daughter for prom. She looked at some photos and decided she wanted to come here. I called to make an appointment and was able to make one without any issues. Upon arrival, we were greeted and seated. We had a bit of a wait because, it was prom. We met our friend from church here as well. My daughter went first since her nails were going to be way more involved. Chloe did her nails and did a fabulous job! They turned out absolutely amazing! They gave me a quote and I approved it, but it ended up being a little bit less. Our friend and I just got the deluxe gel manicures with the sugar scrub, lotion massage and paraffin wax with hot towel treatment. I was in heaven! Mia did my manicure and she was excellent! The place is super cute with pink and floral decor and playing great country music. They accept cards, cash and Zelle. $2 transaction fee for cards. Super easy to tip with Zelle as well. If you pay cash, they have a stamp program to get $20 off after you spend a certain amount and fill the stamp card. We will definitely be back! I think one of those pedicure chairs is calling my name! read more

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**Don't waste your time or your time or money! I booked a pedicure and Gel-X full set nearly a month in advance for a 9:30 a.m. appointment. I specifically requested that my pedicure and nails be done at the same time due to time constraints. When I arrived, they did not have a nail technician available for me or another client who also had an appointment. I had to ask for someone to at least start my pedicure. I was assigned to a new technician who struggled to understand my requests. My feet were not properly scrubbed, both big toes had to be repainted because the polish was uneven, and I had to remind her that my service included a massage. The pedicure alone took about an hour and a half. Once another technician became available, she began my Gel-X set. I showed her a photo of the exact design I wanted and specifically asked for silver gems only. She confirmed she could do the design. After completing the ombré base, which was only average at best, she informed me that the gem pricing would be: * Pointer fingers: $20 ($10 per nail) * Ring fingers: $30 ($15 per nail) * Pinkies: $10 ($5 per nail) Although I was shocked by the pricing, I had already been there for over two hours and felt committed to finishing the set, so I agreed. Only then did she tell me she didn't actually have the gems needed for the design she had already agreed to do. I was told to choose a different gem shape, a different color, or a completely different design. When I explained that I had shown the design beforehand and received confirmation that it could be done, the manager came over and told me the photo wasn't from their salon and that they had supposedly run out of the required gems that morning. At that point, I had been there for over three hours and was left with a mediocre pedicure and incomplete nails. I finally decided to leave. As I was leaving, another customer who had been waiting over 30 minutes for her appointment was told they could only do part of her service and that she would need to come back later. She left as well. My biggest issue isn't that they ran out of supplies. Things happen. The problem is the lack of organization, poor communication, questionable skill level, and refusal to take accountability. Clients should not have to spend hours in a salon only to find out halfway through a service that the technician cannot complete the design they agreed to perform. I won't be returning. read more

Doki Doki Nail Salon - What I left with and 2 days later. - Nail Salons Near Me - Rancho Cucamonga, California

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I had a really disappointing experience at this nail shop. I showed the tech exactly what I wanted and clearly told her I wanted to keep my natural nail length. Despite that, she kept filing my nails shorter and even used a sanding band directly on my real nails, which was uncomfortable and damaging. She also kept hitting the tips of my nails, causing them to chip--then filed them down even more to "fix" it, making them much shorter than I wanted. I also want to point out that I understand sanding bands are sometimes used so product can adhere properly. However, I came in with builder gel already on my natural nails and was charged $15 for removal. If I'm being charged for a full takeoff, then all the old product should be completely removed--but it wasn't. They kept saying they weren't done yet, but I do nails myself, so I know what proper removal looks like. At one point, she was already sizing fake nails to apply, and if I hadn't spoken up and insisted that all the old product be removed first, she probably would have applied the new set over leftover product, which is not okay. On top of that, one of my nails actually crickets during the process, even one of her coworkers told her about that nail but she just ignored it, and she didn't fix it or even try to remove and correct it properly, which made the result even worse. I could tell they were struggling with the design I originally asked for, so I tried to make it easier by choosing a simpler one. When I asked about the price, I was shocked--they said each red bow would be $5 extra. At that point, I was already frustrated and just told them to do a basic base color with chrome on top because I wanted to leave. On top of everything, the staff kept talking in Chinese about me, assuming I wouldn't understand, which made the whole experience even more uncomfortable. The owner also had a very unfriendly attitude. Overall, I felt rushed, disrespected, and unhappy with both the service and the result. I won't be coming back. Update on the Owner Reply: I went to a lot of salon to get my nail done and there's no problem with them keeping my real nail under the gel x set. And you guys doesn't even know how remove it correctly so that the client don't feel the heat on there's real nail. You should continue wrapping the client nail with foils until it completely remove all the gel, what the tech did was wrap my nail only one time and then she just keep using the file to file the product down and you should know better that you shouldn't do that (your guys skills is the problem that make our nails thin). My cuticles are hurting right now, still hurt from what your employer did. You guys always said "sorry we will improve our skills and how you treat customers." But in the end it never improve. I recommend you guys go to "Chic Nail and Spa in San Dimas". A very reasonable price with great skills. I usually come here but the tech that usually did my nail went on a vacation that why I have to go to this salon. This salon defending their staff while failing to recognize their own mistakes. read more

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I have tried several different nail salons over the years and recently went to Fabulous Nails in Upland horrible job horrible service needed to find a new location. Doki Doki surpassed my expectations! Beautiful nails, wonderful service the owner Stephanie knows what she's doing! You can see the 17 years of nail technician she had an expert level! read more

Doki Doki Nail Salon - Beige base w red tips! - Nail Salons Near Me - Rancho Cucamonga, California

My inspo pic were on longer gel x almond nails. I made some minor changes such as using one color instead of an ombré effect. I loved that Yan was able to adapt it to my shorter nails with builder gel. My fave is the 3D beetle. Overall it was a fun experience. Would recommend. read more

Doki Doki Nail Salon - Set completed by Yan. It was fun and experimental. - Nail Salons Near Me - Rancho Cucamonga, California

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I absolutely love this nail salon, great technicians! I never have to request a specific person to do my nails because they always turn out great. You can show them a nail picture and they will recreate it. And most importantly, they are all very polite and considerate of your comfort level and preferences. Amazing nail salon! I recommend making an appointment in advance. read more

I went to zen nail lounge upland & got this set, I broke 2 of my nails so i showed up to wait for them to fix them but they let me know they can't take me they are too short staffed. I let the front desk know I can wait but they said we just can't, I drive 20 mins. for that salon mind you (they knew I commute Fontana to Upland for them only). So I called around and doki doki took me in right away same day, they knew exactly what color would be the most similar, they were friendly, fixed my nails fast even though they were busy, the shop was clean and I'm just going to be going to them from now on :) thank you!! read more

Doki Doki Nail Salon - Accommodated me same day - Nail Salons Near Me - Rancho Cucamonga, California

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First time here! Very clean, very friendly, super cute place with pink chairs. State of the art massage and heated chairs. I will be back for sure. read more

Doki Doki Nail Salon - See the pinks chairs? So adorable! - Nail Salons Near Me - Rancho Cucamonga, California

Showed up a bit before 10am on Thursday, and was seated in a chair for my mani in less than 5 minutes. The ambience is clean and girly. Pink everywhere! Super cute! I showed Jojo (I believe that was her name) the inspo pic and got to work. Beautiful manicure, outcome was as expected. I was looking for something closer to home and for a place who could do some designs as my regular salon in La Verne doesn't do anything crazy. Entire process took roughly 2 hours. I'm definitely coming back. Dip removal: $10 Gel-X (short almond) with gel polish: $65 Design: $45 Gel Pedi: $45 read more

Doki Doki Nail Salon - Nail Salons Near Me - Rancho Cucamonga, California

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When the customer isn't happy and the owner reaches out- THAT'S great costumer service... and this is why I'll continue to come here. Left the last time unsatisfied with my pedicure and they fixed my color. Grateful for STEPHANIE. Got a beautiful manicure with a fixed pedicure and I couldn't be happier. read more

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I paid $135 for a very basic service: short French tip Gel-X nails and plain white gel toes. For that ridiculous price, I expected better service and professionalism. During my appointment, I was called boring to add a design after choosing a simple look, which made it seem like they were trying to upsell me rather than respect what I wanted. The nail tech doing my hands was also rude for no clear reason pulling my hands and sternly speaking with me, even though I was polite from the moment I walked in, if I was moving or doing something to upset her, it could've been said instead of just immediately becoming aggressive with me. It seemed like she was annoyed that I wanted my old Gel-X set removed instead of getting a fill, but my natural nails had already grown out significantly underneath. To make the experience worse, as I was leaving, she loudly asked, "Tip, tip -- cash or card?" after I had already paid $135. Overall, the pricing felt excessive, the customer service was uncomfortable, and I would not return. read more

Doki Doki Nail Salon - These are my $90 nails. - Nail Salons Near Me - Rancho Cucamonga, California

I needed my nails done for last minute event so I called and they happily took me in when I got there. I got there earlier than my appointment time and they still figured out a way to take me in even tho I was 1 hour early, the vibes were Amazing. They were Super Sweet. Great customer service. Definitely coming back again.:) read more

Doki Doki Nail Salon - When I got there i got there earlier than my appointment but they still took me in and they were so sweet!! Very good customer service. - Nail Salons Near Me - Rancho Cucamonga, California

I came here to get one broken nail fixed before a destination wedding and trip after someone from one of my workout classes recommended this salon. The staff was very nice and accommodating, and I appreciated that they tried their best to color match my existing set when they didn't have the exact chrome pink shade I originally had. That said, the actual quality of the repair was unfortunately not great. The Gel-X replacement tip was placed and filed pretty poorly, the shape didn't blend well with my other nails, and the polish was flooding into my cuticle area. I wasn't expecting a perfect color match at all, but the final color ended up looking more peachy/shimmery than intended and didn't really match the rest of my set. Everyone was kind, but even for just a single nail repair, the execution wasn't up to the standard I'd expect. Based on this experience, I personally wouldn't return. read more

There are so many nail salons in the area. This nail salon caught my attention when reading through reviews with clean, professional and quiet relaxing atmosphere. Stepping into the salon, I was friendly greeted. Love the decor and the country music. My technicians were Nancy for manicure and Nana for pedicure. Both were amazing professional and friendly. I was definitely wow and will definitely be back with some friends. Thank you both for your amazing services. read more

I love this place and can't wait to come back! It was a very pleasant experience. Stephanie is super kind and patient. She did an amazing job with nail care prep and the gel manicure with nail art. I'm obsessed with how they look and have gotten many compliments! read more

Doki Doki Nail Salon - Nail Salons Near Me - Rancho Cucamonga, California

I always get the look I want here--especially with pedicures, they do a great job every time. One thing I really appreciate is that the nail techs aren't overly chatty. I like to relax and zone out when I'm getting my nails done, and they keep the conversation simple, which I love. They can take a little longer sometimes, but honestly the results are always worth it. The quality of the work makes the whole process feel reasonable. I actually drive all the way from Moreno Valley because I haven't found a better salon. The ambiance is cute and welcoming, and it's a nice touch that they offer drinks and snacks too read more

2nd time coming to this place since my 1st time was good. NOT this time , left unhappy. Nail tech was Chloe. Nails & cuticles not done properly... yesterday my cuticle on 2 fingers were bleeding...Im thinking because she took my cuticles off dry. No soaking before. Never has that done before, but I was trying to trust her process. today my fingers feel raw & they hurt.. thats when someone files too close. Definitely not going back. Spending $137 not worth it. Pedi was just fine, if I new that techs name I would say. read more

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Brought my 2 teen daughter's here to get nails done. They were excited to have a new salon with new services. We knew the prices were higher than other places but wanted to try it out. Upon arrival they seemed judgy looking at us up and down. Then asked if our nails were done there previously. We said no and she went on to say it was a higher charge $15 to remove gel because not done there . Ok that was the first sign that they nickel and dime you for everything. It's just gel, not rocket science! It's like they are punishing you with fees because you didn't get your current work done there. Then they went to say the wait was much longer than expected. No thank you! We had an appt for a reason. Geez! just say you don't want new customers. Went to a different place and will never be back here . Is there a negative start rating ? ** addendum to owner reply .... The visit was in early February and as for your response about that fee ...none if any salons in area charge that high cost ! You must be delusional! Get off your high horse. "Safely removed" ??? Yea I've never had gel removed in an unsafe way. It's always soaked off and wiped easily off. I've been getting gel myself for years and you speak nonsense ! Just trying to charge for Anything and Everything! Btw I don't appreciate your bad attitudes for your ladies . Just because they are young doesn't mean you have to rip them off!! read more

They always do an excellent job. My nails never break and last a month. They do a really good job with designs. Price is fair.

The team at DokiDoki nail salon are very willing to correct any mistakes or issues if a customer is not satisfied. I appreciate that commitment a business has to their clients. read more

Mia was very sweet and took her time throughout the entire process. She always looked for inspiration pictures and made sure she understood exactly what I wanted. She asked multiple times if I loved the shape and color, and she worked carefully to perfect every detail. I really appreciated her patience and attention to making sure everything turned out perfectly. read more

Would highly recommend this nail salon. Specifically, MIA is amazing and super talented. Would highly recommend her for manicures. She takes time to prep the nail and is very artistic. She also stops to show her work to make sure I am happy before continuing with the manicure. Really awesome service from Mia. I will no longer go anywhere else. read more

First time customer. I called to make an appointment last minute. Over the phone they gave me an appointment for 4 PM. I arrived exactly on time and walked in. Not a single person greeted me or asked if I had checked in. Another customer walked in just before I did and was seated right away. I sat for 20 minutes and still no one bothered to acknowledge me! I left. Terrible customer service. Small salon. read more

The environment is cute and cozy. Everyone is super nice, and I loved the service I received whenever I come in. Their nails looked great in my wedding photos. Thank you! read more

Doki Doki Nail Salon - This is the gel set I got for my wedding - Nail Salons Near Me - Rancho Cucamonga, California

I want to leave feedback on my experience visiting Doki Doki for 2 time . Firstly Salon is very girly cute , attitudes was kind and lighthearted . They are nice. they had convinced me frm first visit that I needed to try overlay so I had the "overlay" done for my nails...if I'm having a service done, I want to trust fully nail tech is experienced and has done this many times until craft perfectly learned but if not , please do not practice on your clients without consent!! My advice is don't practice at salon. Your Salon bio info says your salon pay (exquisite attention to detai)...this was not my case. I want to trust I walk in salon that every one has great experience! Tech left heavy layer overlay sitting over my nails, very bulky filed terribly with jagged sidewall nail edges , one of my nails was offset so it look crooked, the nails were heavy and bulky looking. just understand not all clients will revisit if a job is poorly done, You're going to loose them this way. This is My honest experience . read more

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I made appointments here several different times and each time I have had to wait at least 30 minutes to be seated. They do not honor appointments and on top of that I asked for a specific nail tech when I booked my appointment and they said she's available, but when I arrived that nail tech had taken another client. The excuse the owner gave me is the design of the person before me was taking longer than planned and I would have to wait 1 hour. That's unacceptable because the owner knew I had an appointment and just poorly managed schedules. It's very disappointing. Other than that, the staff is nice and does a great job, but it's upsetting that they do not care about appointments made several days in advance. I'd understand if this only happened once in a while but it's happened every single time I've booked in advance. I've never had this type of experience at other nail salons. read more

This place is sooo cute! Pink everywhere. The girls are friendly. I think they only do gel x. I loved the way my nails turned out... Nail service was perfect! I think one of the best I've ever received. Either best or second best! Nail tech was so gentle and didn't rush through to finish me up quickly. You can tell she cared about my nails and her craft. I enjoyed my experience here. I totally recommend. read more

Mandy and Jojo are the BEST!! Just love coming here to get my nails done everytime favorite spot read more

I'm giving this place a 2, and that's only because it's cute. I've read plenty of glowing 4- and 5-star reviews for this spot, but unfortunately, I'm not one of them. Here's why: Out of the 5 or 6 employees sitting around doing absolutely nothing, only one greeted me with a "hello." When I mentioned I had an appointment, she just said "ok" and then assigned me to the least experienced technician. The technician seemed nervous and unsure of herself. Meanwhile, the other staff members were preoccupied chatting about the one woman getting her nails done. Then another customer came in, and they all stood around watching while the owner fussed over her appearance and carried on. To make matters worse, my pedi turned out awful--honestly, they looked like a child had done them. I tipped $10 for a total of $40, and it left me feeling even more frustrated because for $20 more, I could've gotten both a manicure and pedicure at my usual place. I only came here because I didn't want to drive to Upland that evening. I won't make THAT mistake again. The final straw was how I was treated when I paid. I used Zelle via the QR code at the counter and showed the technician that the payment went through. However, as I was leaving, she started chasing after me because, apparently, the money hadn't reached them yet. Thankfully, another staff member told her it had gone through, but it was such an uncomfortable and unnecessary moment. Between the lackluster welcome, inexperienced service, and overall unprofessional environment, I won't be returning. I also won't recommend this place to anyone. If someone asks about my experience, I'll be honest--it was terrible. read more

Doki Doki Nail Salon - My pedicure after TWO days. Cuticles gross, polish caked on. Absolutely TERRIBLE. I'm glad everyone else got what they wanted. - Nail Salons Near Me - Rancho Cucamonga, California

Customer service was amazing; they were able to take me in right away and were very accommodating. Mamie did an amazing job with my nail design, took her time making sure the shape was just right & always stopped to confirm if I was okay with how the nails were coming out. The salon is super cute, very clean, and spacious. Will definitely be coming back! read more

Doki Doki Nail Salon - Hard Gel Mani-French tip with gold accents - Nail Salons Near Me - Rancho Cucamonga, California

This nail salon is Awesome! They definitely do a great job! I will be going back. There very nice and the atmosphere is very calming and pleasant. read more

Good nails but service was alright and the wait was way too long for even an appointment. Wouldn't come back

I just walked in at 3pm, they had 3 nail techs sitting on their phone with one tech occupied with a customer. One lady asked if I had an appointment and I replied no. She said they were too busy to do my nails due to appointments coming up. They did not offer to set up an appointment for me or to even come back at a later time. They could've prepped my nails by soaking them or even prepping me with warm water for a pedicure. I was in no rush. They straight up just turned me away. Change the name to dooki dooki. read more

Excellent service great range of colors! I would come back for sure! I like the cat eye nails and they have a good selection. read more

Doki Doki Nail Salon - I love how they did cat eye nail polish. Excellent service very nice team here. - Nail Salons Near Me - Rancho Cucamonga, California

I come here every month to do my nails! Stephanie always does an amazing job. She is gentle and attentive, and very talented. My nails have never lifted, chipped, broke or cracked! I am consistent with a builder gel fill! The salon is very clean and organized, the aesthetic is pink and cute and there is always trendy pop music and K-Dramas playing on the TV which is probably my favorite part about coming here! Their pricing is fair based on the time it takes, the effort and quality of the nails and the details they put into their work! read more

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Me and my daughter went for the first time to Doki Doki nail salon and we had a great experience. The facility was nice and clean and the staff was very nice. I got gel with cat eye and my daughter got gel x with a design and they both came out beautiful. Prices were as expected. It was easy to make an appointment and I was seen right on time. We will be back :) read more

I was in the area and needed a nail removal and just simple gel-x polish. This salon was the first place that popped up and I thought why not? When I came in, it was on their opening day and they were very welcoming and took the time to seat me down and show me all their available gel polishes. Eve did a wonderful job on my nails and was a nice conversationalist. She was careful and gentle with my nails and did a great job at cleaning my cuticles. If there was a bit of dust or if the polish application didn't look right she would take her time to fix it. As I got my nails done, Eve and the owner were very transparent about the pricing even through the end of checkout which I always do appreciate. I can confidently say Doki Doki will be my go to salon whenever I'm in the area! :) read more

Doki Doki Nail Salon - Close up on the great work on my cuticles - Nail Salons Near Me - Rancho Cucamonga, California

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First time coming here and I will be coming back! I showed Heidi a picture of the nails I wanted and she did exactly how the picture looked! I also loved the experience, they were very sweet there. read more

Doki Doki Nail Salon - LOVE my nails. I showed a nail inspiration picture and Heidi nailed it (pun intended). Will be coming back! - Nail Salons Near Me - Rancho Cucamonga, California

This is the second occurrence in a row of me scheduling an appointment and one or both of my services were started very late. The first time services initiated 45 minutes after my appointment time. Today , one of my services was started one hour and 15 minutes late. The purpose of making a n appointment is to RESERVE the time with the technician requested. If you aren't going to assure that technician is available at the requested time, you shouldn't accept scheduled appointments. read more

It is so cute in here!! I didn't get the name of the lovely lady who did my pedicure but she was awesome!!! I love when people take time to make toes look nice. I didn't care for my manicure. But I'm picky lol so I won't hold that against anyone. read more

Doki Doki Nail Salon - Pedi & mani - Nail Salons Near Me - Rancho Cucamonga, California