10:45 am - I order an egg and cheese BUT they don't serve breakfast after 10:30. I won't eat a salad or a soup at 10:45 am so refusing to sell a classic morning sandwich to a customer won't help you sell other items on the menu. So I ordered a 4 cheese soufflé : " sorry no more soufflés ". Panera Studio City has the privilege to say No, No, No to customers as early as 10:45 am. Good for them. I had breakfast somewhere else instead. read more

Service was terrible. The staff seemed actually angry that I was there. I ordered a toasted bagel. That's it. They gave me a bagel that was warm, but still soft! So I asked them if they could put it back on, Jose glared at me and came back a few minutes later with my bagel burnt to a crisp. My friend with me ordered a turkey and cheese sandwich and they gave her ham. The lady next to us was yelling at corporate on the phone because she waited an hour for soup! Apparently there was something wrong with it, but they decided not to tell her. Wow. I really like the Panera chain; the one in North Hollywood on Lankershim is amazing, but Studio City location blows. read more

Someone get these people a "closed" sign! Tonight I stayed at Panera 'til they closed at 9pm, but as I tried to exit out the back way, the doors were barricaded with stools. WTF?! Is something wrong with the doors? Am I gonna have to go all the way around the building to get to the parking lot? NO! They don't have a "CLOSED" sign and people kept coming in, even though they close at 9... hence, stool barricade to keep people from coming in! Totally ghetto! I agree with Ali that the cashiers can be a crap shoot, but whatever. I'm not here for the food, the coffee, or the service. I'm here for the free wi-fi and a place to park and plug in my laptop! Start with 3 stars. Extra star for free wi-fi and one for laptop plug-in. Minus one star for hit-or-miss cashiers/baristas, minus another star for a menu that bores the heck out of me. UPDATE 7/22/07: So I'm sitting here at Panera. I haven't been at this location for a while and guess what??? THEY GOT RID OF MOST OF THEIR OUTLETS! What good is free wi-fi if some of us have crappy laptop batteries that can last less than an hour without continuous juice?!?!?!?! I must officially downgrade to two stars. I am extremely disappointed. Negative stars to all the squatters who caused Panera management to have to go this route. If you're sitting inside Panera and using their electricity, go buy a latte. read more

This was my first time going to Panera Bread and it made a bad impression for all Panera Breads. As soon as we walked in the girl behind the counter rudely stated "if you know what you want I will ring you up". She stated that all their products had cheese premixed in and that they were out of bread. Well, she was wrong and the other staff apologized and we went back and got a pasta with no cheese. I don't think I will return because her attitude was just so poor. Not a good look for a first time experience. read more

Free Wi Fi and high sodium soups that are pricey for what you get! Bread is ok but nothing special. read more

Soggy Sandwiches and Awful Customer Service. about two weeks ago, I went on their app to order our lunch. The panera app stated this studio city location delivered so we happily ordered our lunch. When it got to us, I noticed the person who delivered was a postmates driver; The app never stated a third party was involved but okay no big deal, we use postmates all the time. When we sat down to eat, we noticed one of the meals was missing half of the you pick 2 and two of the 3 sandwiches were super soggy and the bread was basically falling apart. I called the store to let them know half of my meal was missing and asked if it would be possible to either have it delivered or to just get a refund for the half i didn't received. the person on the phone said he couldn't do anything about it because they don't have delivery people and he can't refund it because a manager has to do it and it can only be done in person. This defeats the purpose of delivery; not only that but we paid extra for that service, why should we then have to spend time and gas to correct an error they made? After some back and fourth, he told me to call back the next day when the manager was in. When I called and spoke to their manager Ryan, I was put on hold for 5 minutes before I was hung up on. I called back and was then directed to a different manager, Jeff. I explained what happened and he essentially said he was too busy to look into my issue and would have to call me back. He took down my info and I haven't heard from him since. He truly seemed like he did not care about anything. I've had great experiences with other Panera locations and at the end of the day, it was just $4 loss on my end. It won't break the bank but their customer service is just awful. read more

I'm tired of panera bread always double checking if my order is correct then not giving me all the things I ordered! This is not the first or second time! They did not give me my veggie sandwich, I'm am NOT driving back to Sherman oaks from sun valley to get what I PAID FOR! Panera bread has lost my business for as long as I am alive and able to pay for food! read more

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One word (well, not really a word, but actually a syllable/noise) sums this place up: ehh... It's super close to my office, but I feel like every time I go to Panera, I tell myself that I shouldn't do that again for a long time. I keep forgetting to hold myself to that promise, but this time I really do mean it. The sandwiches and panini are okay, but always taste way saltier than they should and never have enough greens. I also don't understand why anyone would want the choice of a roll as a side when they order a sandwich? The soup seems to be a safe bet, though. But...I went back today. For the free wifi. AND IT DIDN'T EVEN WORK. Never again, Panera...never again. And, unlike when I say that to a certain ex-boyfriend, I mean it this time. read more

From my small sampling of their fare I am pleased but not jubilant. Bagel, sourdough bread and french onion soup, in case anyone is curious. I have been here a few times with a group (no I didn't have the sourdough and bagel in one sitting). As for the bread products all the way tasty. Good texture, taste and appearance. Thinking about getting a loaf of something for taking home next time. The soup was good, just what I had expected so that's nice. As mentioned there is room for fair sized groups or meetings. Though, noise is an issue, so no meetings that require being able to hear what;s said. There is parking out back, always fairly full during the day but you can always find a space or two. With high parking turnover because it is practically next to a pharmacy so people pickup and are gone for the most part. Very handicap accessible with the back entrance being a nice wide ramp. Reading other peoples' reviews I laugh because the cashiers really are incompetent. There MUST be a bipolar and/or severely depressed box on the application. Because in general I don't think the cashiers would notice the end of the world happening let alone wether you replied for here or to go. There's always the nothing-left-to-live-for teen who seems to try and make you feel guilty for taking pleasure in carbs and life. So for baked goods 4 or 5 stars but overall not anything to go out of your way for. read more

I need to find a place to sit, little hungry, not too hungry, need some coffee.. or maybe a bagel or a muffin... Starbucks .. too cramped and those hard woodchairs., and nothing to eat other than cold sandwiches and $2 muffin..Boring.... Ah ha~~ Panera Bread~I recently found this place.. Nice booth seating and quiet outside patio in the shades.. I order either fruit smoothies or coffee with a bagel or various choice of bread.. Wi-Fi available... (Fuji Apple salad +soup+chips was a great combo.. not too heavy) Great salads with different types of bakery items.. read more

Consistently poor service every time. Rapid pick up is anything but. I'm now in the habit of showing up a full 30 minutes after I order (they are not full or crowded when I order) and it's still not ready. Or, the kiosk is broken and doesn't transmit orders to the back, or the cashier just gets it wrong, on and on. Food is generally good which I why I stupidly keep coming back but enough is enough. One time I can forgive, twice and it's an eye roll, but this poor service has been consistent for years. I don't know where they find their employees. McDonalds has much better service. read more

This review is for the studio city branch. I would like to commend the manager, Luther. He went above and beyond in making us satisfied with their service. He made up for the amount of bagels that my sister received when she bought 2 dozens. She was only given 24 should have been 26. Luther apologized and gave us the difference even if the transaction happened on a different day. Good job,Luther. Panera Bread should hire more employees like Luther!!!! This review is for Mark (shift Manager) at the studio city store. Mark is very helpful and friendly. He went above and beyond in making us satisfied with their service. Panera needs more employees like Mark! Kudos to you Mark!! 10/5/19 read more

Yeah, if you've ever been to PB you know the deal. Pretty decent grub. The food is fine, the atmosphere here and the service is abysmal. Take a look at the reviews for this place on here and you'll notice a common theme: wifi. Seems the majority of the people here go there simply for the free wifi. The bulk of the others are actors or career extras gathered around their macbooks working on their scripts or running their lines, taking up every seat in the place for hours on end. That makes it real difficult for us average folk who just want to sit down and have a bite to eat. Throw in the most thoughtless staff in the world and you got yourself a winning combination. Mind you, they only seem to be thoughtless in regard to getting your order straight and preparing the food in any sort of edible way. They're especially mindful, however, of all those movie people in the place. Birds of a feather and all that. Look, I got nothing against schmoozing on the job but dude, when I order a plain bagel toasted with a side of plain cream cheese it shouldn't take four tries to get that order, then forget it once and wind up as an onion bagel when it eventually finds its way to me standing in the corner because I can't find a place to sit. To anyone from out of town who wants to see someone they can say "Hey, that was that guy in that movie!" come here. For anyone who lives here who actually wants to eat, go elsewhere. Anywhere else. read more

Panera, I used to love you so much, but you have changed. I accepted the changing menu and I am a Panera card holder - which the rewards are sometimes fun to use. I had come here a couple of times in the past couple of months and left very unsatisfied. Though the staff seems friendly, the place is filthy. And the plates were dirty as well. The food is overpriced for it's no mediocrity - the only redeeming factor, as always, are your soups. I ordered a salad and was so underwhelmed that I thought to myself, "I wish I would have made this myself at home, it would taste better." This location will not be on my radar any longer and I will definitely be taking a time out from the franchise as a whole in hopes it will resolve itself. I think Panera is due for an update - decor and serving dishes. They're tired and dated. I know you're better than this. read more

Luther went above and beyond for me while I was eating at Panera today. He was so friendly the last time I was here and I was glad to see him. He remember me and it made feel like I was at "Cheers."Kudos to the higher ups for hiring this guy. I manage a cake shop in West Hollywood, so I understand the importance of customer service and it looks like Luther does too. Great job! I'll definitely be back - the bread bowls are great! read more

Panera Bread - Sandwiches Near Me - Studio City, California

When I'm in need of some free Interwebs and good coffee with a cinnamon crunch bagel, I naturally think of Panera. I visited Panera yesterday morning while my Internet was down and I not only got some good food, but was able to do the work I needed to do. I wish there were a few more outlets to plug in my laptop, though. Still... 5 stars. read more

Calling Corporate for this visit, UNACCEPTABLE!!! I love Panera but this was the worst experience EVER! I met a friend for coffee....we got pastries and simple self serve coffee... The coffee was empty as per the grounds in my cup. After waiting for new pot with many other unhappy people one staff member said she'd bring our coffee. 10 minutes later we got our own and I rinsed out my cup in the soda machine. When we asked the girl later she claimed she looked for us but didn't see us-- Creamers and regular sugars empty. After several requests and no restocking I began to pull out the refill bins from under the cabinet (I used to work at SBUX so I knew where to look). After stacking them on counter in frustration, still no regular sugar to be found a girl came over and asked what I wanted--with attitude--I told her I was 20 minutes in to my self service coffee and not at all happy. She got the sugar with no apologies. Same girl kept bumping into my friend while bringing out food to other customers--no apologies even when we called her on it......ended up moving chairs from behind us so she could get thru. We still enjoyed our coffee and chat until a horrible garbage like smell whafted thru the place........Everyone cleared out..............Maybe then the staff could get it together and clean and restock the place.......maybe even study up on customer service! They deserve - 5 Stars........................Gross! read more

I've been meeting with my writers' group at this Panera location for two and a half years and it has always been a super pleasant experience. Every single person who works there is just a total sweetie pie. They are always super friendly and happy to serve. Fernando, the manager, brings our group out cookies and pastries at the end of the night! What a nice guy! They also recently did a remodel which makes the place so much more cozy and warm. Sometimes I dream about the mac and cheese, and the peanut butter cookies. Definitely delicious. read more

I've stopped in a few times and have always received friendly service, and a quality product. I don't know what it is about this place that just isn't quite comfortable. Maybe I'm expecting more of a restaurant feel but I like the food and service. The beverage station is a definite advantage in the time department. Sometimes it's easier (and faster) to run in here for coffee and a decent snack before work than it is Starbucks. I dig it but not my favorite place...for no good reason. Lol read more

Panera Bread - Not bad. Sausage egg and cheese breakfast sandwich with large iced coffee. - Sandwiches Near Me - Studio City, California

For a brief time, I would go to Panera regularly. The sandwiches are damn good, but: They introduced a fantastic sandwich (I can't remember it anymore), which they serve for a month and then they got rid of it. Grrr. They always ran out of whatever bread my particular sandwich is supposed to go on. A place with BREAD in their name should not run out of their bread. I also used to get delicious egg souffles (available in the mornings), except guess what! They would run out all the time! Not a happy experience when you wake up early and drive 5+ miles just to get one. After a while, I just stopped going. I need a little more consistency from my slightly overpriced chain sandwich places. read more

One of the worst experiences I've had. A very racist place. I was waiting in line, no one acknowledged me & the moment a Caucasian walked in several minutes after me, the staff took his order as I was literally standing in front of the line. It's so sad how racism continues to get the best of people. Very hurtful. I will never step foot here again. Encino is better! read more

It's a chain. Stop rating them so poorly! The parking situation SUCKS. Good luck finding a spot in the lot behind. Just park on the street if you can slide in quick enough. Because of the free WiFi- these tend to attract college students or people on laptops in general. They hog the space well past their welcome, which is rather annoying. As common curtesy, I wish they would stay a max of 2 hours and then leave. Especially if you aren't even eating anything! So other than that, it's just like other Panera Breads. Confused people holding up the line, overwhelmed by the choices and the walk of regret for not getting the cookie cheaper when you had the chance. read more

My food was already in the Rapid Pick-Up area. It was hot and fresh. Will definitely come again.

BREAD! BREAD! BREAD! AND MORE BREAD! FYI dear friends, people that refuse bread at meals are not normal. Carb free people and I do not mix. We loves us some bread in the beezie! I cannot say that I have dined here very often, really nothing more that coffee and muffins. I do however, run in to buy bread for the house. I have also been know to pop in for bread bowls. YES, the bread bowl. Take them home, fill them up with some homemade soups/chowders and serve them up to the fam bam with a fresh salad. Great idea right?!?! Yeah, I know! The ciabbatta is lovely, but the Tomato basil bread is AMAZE-BALLS! Yeah, it is. Go get some, thick sliced! Slather that bad boy with FRESH CREAM butter and smile! You will be so glad you did! :) read more

Staff were hit and miss. Standard Panera Fare. I think the Panera's in Illinois are much better. read more

Panera Bread - Sandwiches Near Me - Studio City, California

Oh Panera...how I love theee.... No really tho...I am addicted to Panera. The bread, the salad, the sandwich, the pastries, the green tea....it's all sooooo good. This particular location is well managed and maintained. I come here often for lunch and it's never been a bad idea. Stay golden pony Panera. read more

Used to be a fan. Dear Panera, If you haven't decreased your prices, what entitled you to decrease the food portions and quality of food? read more

Honestly, what keeps me coming back to this particular Panera is the customer service. Every time I come here the manager is so friendly and helpful and always asks if everything is ok or if I need anything, seems really genuine. The food is always good and is served fairly quickly, even during busy lunch hours. Will definitely keep coming back to eat and study read more

Me and my girl came. Das right, T-Bone's straight. We ate. Saw no-shoes woman. read more

Panera on Ventura Blvd has become my favorite spot on my way to and back from the Council Thrift store! The place is spacious, cozy, smells terrific (with all the baking going on!).. and their Souffles are simply to die for! My all time fav is the Spinach-Bacon one! I swear, one bite and you're sold for life! Truly, there is nothing not to like about this place! read more

Panera Bread - This spinach-bacon soufflé simply makes me happy! - Sandwiches Near Me - Studio City, California

Panera Bread is pretty awesome. I went here for a study session with fellow classmates and was pleasantly surprised with what Panera Bread had to offer. First off there is parking in the back so you don't have to worry about parking on the street. However, the parking lot is shared between a few other businesses such as CVS and Chipotle and is restricted to 2 hours, but I am told that they are lenient with this. This location is actually fairly big in my opinion; they have both inside and outside seating. They have a coffee/tea bar which allows you unlimited access to refills as long as you buy a cup in the beginning which is a nice touch. I ordered their "you pick two" deal; it allows you to try 2 things on their menu, soup, salad or a sandwich in a 1/2 portion for $7.49. I got the Caesar Salad which was okay. They used fresh Parmesan cheese and croutons but the salad wasn't crisp at all. I also got the Sierra Turkey sandwich which came with turkey, lettuce, red onions, and a chipotle sauce on a Focaccia bread which was good but nothing amazing. The meal also came with your choice of chips or an apple. Overall This location is perfect for study sessions. It has snacks, drinks, wi-fi, multiple seats and tables. I am a fan of Panera Bread but I don't know if I would recommend it for much more. Tip It is a bit messy like others have said and they also don't restock as often as they should. read more

When all else fails, Panera is a reliable choice for fast-food-like convenience without the grease. I never stray away from my mediterranean veggie on tomato basil... it has a nice variety of fresh veggies plus feta cheese crumbles and pesto hummus. A half sandwich, along with a cup of the fat-free black bean soup and a bag of baked lays and I feel satisfied without being FULL. I still stand by my old faithfull Subway for a sandwich that can't be beat... but, when Im looking to change it up ~ Panera in Studio City is a nice change of pace... Anyway ~ it gives me an excuse to spend the afternoon shopping on Ventura Blvd, where parking is a breeze in comparison to my 'hood! read more

I have eaten at Panera's all over the USA while on business trips. I went to this one for the first time this evening. The service was terrible. The person who took our order (Gabby?) seemed mean and rude. I think she was new and still training. We were also given misinformation about the products, told that the pastas could not be made without the cheese on top. This was incorrect. They were also out of a lot of products... no bread, no turkey to name a few. read more

Even ramen masters have to avoid carbs once in a while. So of course, a place with Bread in the name is the perfect place for that, right? ...Oddly enough, it is. Panera Bread has a "choose 2" combo that you can easily split between soup and salad (with an apple on the side) and viola, no (or low) carbs at a good price! And they have plenty of healthy choices to fit into your diet. More importantly, the food is pretty good! I've never left a crumb on my plate at Panera Bread. They change things up once in a while too so watch out for new items on their menu. It terms of service, it's mostly friendly, although I can't say they always get my order right. That is one area they need to work on. They also have a rewards program. Sign up for free and you'll be offered free food and drinks in no time! Go check it out if you've never been. read more

I love places that offer free internet. Thank you Panera. Your food is also scrumptious, but my confession is that I really came for the wifi. Don't worry though, I just had to do some quick checking of email or some quick sending of email and didn't hog up much space. I guess Panera is a simple place where I don't expect much at all, the food isn't near extraordinary, I like the choice of soups, maybe its because I tend to come at night. Chicken noodle is always hearty. Too bad I had to choose chips to go with that. They have healthier options, like a green apple. I'm allergic to apples. read more

Inedible! Stopped by Panera thinking it would be like Corner Bakery--- Quick, Easy, Delightful.... IT WAS HORRIBLE! Never again. Corner Bakery, I am so sorry I ever cheated on you! read more

I'm giving this place a star purely because their staff is so freaking nice. But holy hell Panera is an affront to food. This place is fast food posturing like it's cafe gratitude or something. I ordered egg and cheese on a bagel and what I got made me yearn for freeze dried camping food. Courtesy only goes so far - avoid this place. If you're looking for branded corporate food at least cross the street for Starbucks. read more

Panera Bread - Yo this is not egg and cheese on a bagel - this is sadness on cardboard. - Sandwiches Near Me - Studio City, California

2 stars because when I came during the weekday afternoon, they were out of all non-premium bagels!!! Which means, they only had about 3 to choose from.. and premium bagels are $1.40 vs 99 cents for non-premium. (Btw, the cinnamon toast crunch, I think is what its called, is so good! So cinnamon-y and crunch-y and delish). Parking is free for 2 hrs and shares a lot with a grocery store, bevmo, CVS, Baskin Robbins, Chipotle, and others. Other than that I love Panera for the freeeeee WiFi and freeeee parking and the comfy chairs! read more

Awesome staff. Work hard. Karolina is great. Food is good. Nothing I would ever complain about here. During their busiest times they still serve you quickly. read more

They were quick. Fast and super friendly. Got my food in less than 5 mins. And it was pippen hot. Good job P-bread.