I've been going to this location for years. I don't know what exactly happened, but the entire staff is SO unprofessional. I think they changed their management, but a bunch of kids are running that place. The place is so disgusting. The staff is so unprofessional and don't even know what the hell they are doing. Please fire this entire team and hire new people. And please at least give these people a chat on how to be professional and to have customer service. I had the WORST customer service here. I used to look forward to going to Panera with my friends, but we hate going there now. I recently got a pick up order and it was the hardest thing for them and I ordered a soup. The staff is terrible!!! Panera bread, get it together!! read more

I was just there today for the first and LAST time. Very dirty place!!! There was no where to sit because every table was dirty with stains, crumbs, dishes, etc. My party and I all had to get our utensils replaced because they were dirty... Dirty as in dried food spot all over them and a crusty substance. I was so disgusted. I wish I took pictures so I could show the health department. All I ordered was a cinnamon roll and cafe mocha. I asked for the roll to be warmed up, but was told I had to warm it up myself in a microwave. What kind of restaurant makes you warm up or cook your own food? And as for the coffee... I ordered a medium. Before I drank it, I removed the lid and was shocked to see it filled only half way. I went back and showed a staff member. I was told that that's the way they make it. Huge rip off if you ask me! read more

I always say I'm not going back and I do and I always regret it. I ordered the CUBAN sandwhich and it was horrible. The price is over $9.00 and it had so little meat on it. The bread was hard and stale with only 2 pickles in total for both pieces. I'm DONE! read more

Terrible service via picking up an order with their curbside pick up. Staff said they were working on it then 15min later said they never received it. Manager was insensitive to the problem and reflected it back on us. ...our problem not theirs. The manager needs remedial training on handling objections and dealing with problems Been eating at Panera for decades...always a class act but tonight a horrible experience. If I could give them a zero I would.....and we found out after the fact it's best to order via the app or you can't notify them your at curbside for pick-up. Major fault in their system. read more

OK food, warm - not hot - latte. Totally filthy bathrooms...mindboggling

Updated Review, 1/24/18 I have been going to this Panera since it opened, before I knew what loans, SATs, and majors were. Considering all my visits, three stars sums up my experience here. Pros; - Good atmosphere to meet up, study, and be alone. Enough privacy for minding one's own or having conversations. - Good food; Whether omnivore or vegetarian, the food here will serve you well. - Service has been consistently good. - Rewards card; I love free and discounted food! Cons - Pricing for vegetarian options; I accept that fact that eating here means paying a premium. That isn't factored in my rating. Price does count when it comes to the vegetarian options, however. I don't think the sandwiches and pasta dishes are worth the price if your skipping the meat. The salads and bowls border on worthiness, but the portions tend to be too inconsistent for me to recommend (I'll get to this in a bit). If you have to take vegetarianism in to consideration, I suggest skipping this place. There is a diner and two Tex-Mex places a block away better suited to serve anyone, and Indian food on River Road 14 minutes away. - Inconsistent portions; This is a serious problem at this place. I have had half salads the size of full salads, and full salads the size of half salads. You would think this wouldn't be an issue with sandwiches, but even then I've had sandwiches with half the meat missing or one thin avocado slice. My favorite cookie here is the kitchen sink. At around $4/5, I rarely treat myself with it. But it's worth it because this cookie is bigger than the other cookies. But the last time I went there, the kitchen sink was the size of a regular chocolate chip cookie, and at double the price! When I brought this up to the cashier, the cashier didn't even register my comment and read me the final purchase price. Stuff like that has happened way too many times for me, and I always double check my food before eating it/leaving the restaurant with it. - Ordering to Pick-up. Don't do it. Honestly, don't. I have done this seven times, and three times they messed up my order. Once they put meat on a meatless order AND forgot the meat on a meat order. Another time they gave my a half salad when I ordered a full salad. Just today I picked up two orders. My coworker's order was fine, but my Lentil Quinoa Bowl with an egg was lacking on the quinoa and only had half an egg with its yolk missing. Really? What celestial being doesn't want me to have good food while avoiding lunch-rush lines? - WiFi; it is notorious amongst frequent visitors for being horrible. It is slow and unresponsive. Don't do work here if you need the WiFi. Even if you only work for 30 minutes during a non-rush time, you'll be lucky if it works for 7 of those minutes. I once got 25 minutes of good WiFi in the 100+ visits. I haven't used it in about three months, so this might not be true, but it has been for most of the past decade. I suggest Focaccia's down the street if you intend to be online and enjoy a good sandwich/salad with coffee. To sum up, if you're ordering meat-centric sandwiches to stay, and you check your food, I say this is a good place to be at. If you're getting coffee and either catching up with someone, studying with a preference for white noise, or wanting some alone time, I recommend this place. But don't come here if you want food to go. Don't come here for vegetarian options, unless you're craving an expensive grilled cheese. Don't get food to go or order pick-up from here because who knows what you'll get. Old Review Below. Good food and service. I am a regular here during intersession bust wished the Internet was stronger and faster. Other than that, I have loved egos place since it's opened. read more

I am making Panera bead my favorite after eating at Liquid Lunch today. My favorite here is the Black Bean Soup. I also love their salads!! read more

Stay away! Complete chaos at this location. One order taker, two order 'cooks' and about 15 people waiting for food. One of the cooks yelled at an co-worker in front of everyone. Same cook was bitching about everything being empty. Where's the management when it gets this way? The manager is supposed to have adequate staff scheduled. If someone called in, then the manager should be hands deep assisting the staff. Not hiding in the backroom watching TV. Twenty minutes (I checked my watch) I stood in line waiting for food only to get back to the office and find it was ICE COLD. The chicken wasn't good, it looked like it had been batter dipped and under-cooked. Had to throw that away. I had stopped going to Panera after a bad food quality experience (the beef in a salad I ordered came out as one big, fatty chuck that wasn't cut through). After a few years, thought I'd try again. Never EVER going to any Panera ever again. read more

Panera's food is always good! That's not why I rated this location 2 stars. The reason is that I always place online orders for "rapid pickup" and they always get my order wrong. Most of the time they will forget your sides. I paid extra for a fruit cup and I didn't even get it. They always forget my chips too. Now I always check to make sure the sides are in there. I ordered online again today and customized my salad just a little bit. I added almonds and avocado for an extra charge. Guess what I didn't get? Almonds or avocado. I don't feel like I should need to dig through my bag and my salad to make sure everything is correct. Idk if they just rush too quickly or don't care. Just make sure everything is in your bag before you leave the restaurant. I've probably lost $20 by then leaving out certain items. The reason I continue to go here is because they have healthy options and it's convenient for me. read more

Panera Bread - Sandwiches Near Me - Shelton, Connecticut

I eat from Panera every morning for breakfast my usual a pumpkin muffie and an Iced Caramel latte. They have the beat lattes. I also enjoy their baked goods from time to time. read more

This Panera is particularly bad, the employees does not know their jobs, the manager does not show around and you can hear their employees yelling without any respect for the customer read more

Went to Panera to finish an assignment like I usually do but had trouble focusing as the employees were fooling around behind the counter. Every so often the manager would yell at employees in front of customers. It was such an unpleasant experience. I would have left sooner, but because it was 30 degrees and I had to finish my paper, I tried to block their noise out. It was extremely obnoxious and the things they were discussing about was not work appropriate. I am looking for a new place to study, any recommendations? read more

Panera is always a better option than fast food. Being a work traveler, it's a good place to hang. But this place seemed dirtier than others. I also noticed after I ate a lot of fruit flies flying around. You know WHAT that means. I hpe they all hatched before I ate there. I will not return to this one read more

Probably one of the better Paneras in the state. The staff is very friendly, and the food is amazing. Half Steak and White Cheddar Panini, and half Baked Potatoes soup is my favorite thing to get here. They make the Panini just right, not too much horseradish sauce, and perfectly cooked onions, not mushy and not hard and raw, perfectly firm. Also, their oatmeal and shortbread cookies are the best I've ever had. This is the perfect place for lunch. With the provided free wifi, it's nice to sit down with my Panini and soup and either finish work, or just browse the internet. Also, This Panera donates all their unused bread at the end of the day. If you go towards closing time they will let you bring some home for free If you ask, seeing as it's all going to be given away anyway. read more

We came to Panera after a long shoe-shopping trip and it was delicious! I got a plain bagel toasted with butter, a soft drink, and a $0.99 cookie. The small soft drinks look like a medium at any other fast food place, which might be concerning if you have a child who wants a soda . Even their plain bagels are delicious! I do not agree with the 2 1/2 star rating, this place deserves way more than that! read more

Food is usually fine and so is servic e. However never have I seen such confusion between the front end and back end. The front end says wait til they call your name then pick up your food and the back end says we will bring to table. My food never came. Took 10 mins. When I went up to counter they told me we bring it to you. It never came. I went back up...saw my food order sitting there and asked if I could please have it. No we will bring it. I said no Ill bring it,to my own table. But the customer is wrong right? The cooks were so arragant about it too and talked to me like I was a five year old. He had kinky dredlocks hanging all out of his hat. My food was cold. Won't visit this,Panera again. Something about CT and making customers feel really unwelcome. read more

This place used to be good but now they have raised their prices, made their portions smaller, stopped taking pride in how they put their sandwiches together and if you get take out... they throw it all together in a bad in a gross way! I will NEVER go here again! read more

I travel for work and eat Panera almost everyday. Service was slow and they don't have kiosks. Many tables dirty. Other than that ok.

Almost 50% of the time I order breakfast for online pick-up, they get something wrong. I ordered scrambled egg, ham and cheese and I received a sunny side up egg on bread. That's it. No ham or cheese. I also always order a coffee with my breakfast and the cup is NEVER in the bag when I go to pick-up and I have to go ahead and get someone's attention to get a cup. Breakfast time never seems busy. Especially for online pick-up because my pick-up time always says 5 minutes after I order so I assume they're not busy. There was no name on the bag for my breakfast and no receipt. I will still order lunch from them because they have yet to screw up my lunch order. But no more breakfast. read more

We stopped at Panera on a weekend trip to Shelton for a wedding. We ate lunch on a Saturday afternoon around 1 PM. The place was actually empty. I had an 8.50 turkey sandwich with avacado. A bit pricey, but it was very delicious. My husband also gets the asiago roast beef. We went way into the back to sit. The place was absolutely freezing. It had to be about 60 degrees in the place and the back room was really filthy. I would have given the place 4 stars for the sandwiches alone..But, between freezing our asses off and the place being extremely dirty...I'll stick with the three. I'm talking the floors were caked in bread crumbs and every table in the back room need to be wiped down. We had to wipe down our table to even sit. AND, as I said, the place was empty.. read more

The food was horrible! The worst I've ever had at Panera. The chicken salad sandwich tasted spoiled and made me sick. I'm not eating from this location again. read more

I would never, ever eat here again. Two days in a row I had to tell one of the employees that filthy dishes were left baking outside on top of a garbage can in their outdoor dining area. This is an absolute HEALTH HAZARD!!!! Paneras' dishes are plastic. Would you want to eat from them. In addition, there were other dishes left for hours by the indoor stand. iwould never, ever eat there again!!!! I smell many cases of food poisening if this keeps up. When I told the employees, they said"oh we'll get to it." read more

While I have been here many times, this was my first time actually sitting down. And it wasn't even to eat! I got a iced green tea (my fave) and sat down to do..... homework. I just became one of those people I stare it, and therefore would not have been mad if someone told me to, "Go home!" Which is what I always think :). They had a secluded section that I was able to find a table and it was for the most part quiet. An employee wiped down the table for me and even killed a spider for me. They are very attentive and cleared people's food for them so they could just talk. The staff was really friendly and in good spirits. I won't comment on the food or decor as it is a chain you have been to one - you've been to them all! It was a great experience and I will probably do homework there more often! read more

What a sweet Panera. Not only do they bring the food to your table, they also will give you a free treat if your order isn't accurate. The workers are friendly, and, of course, the food is exactly how it should taste. Thumbs up to this place! read more

It's Panera. You know what you are going to get. Pretty good sandwiches, salads, and soups that probably cost more than they should. Overall pretty good. read more

Simple and fresh soups, sandwiches, salads, pasta, pastries and bagels. Quick service, wifi and an energetic atmosphere.

Second time in a row that there was hair in my food!! The first was a hair on my plate under my bagel and just last night it was under the chicken in my salad. Really? I spoke to many of my co-workers about this and funny how they all have a "funny you mention it" story about hair in their food as well. Im too grossed out to come back to any of your locations anytime soon. It's not that hard to pay attention to these things. read more

Well dedumdiddlydoo, I used to have to scour the land in search for som'critter to kill an' eat. Now, all I gots to do, is diddlydoo my backside over to the local Panera and eat their overly priced food that tastes like it was donated by some small starving village soms'wheres, cause even they don't want it. Filled ma belly though just fine. read more

Prices far to high for very minimal quantity of food and it's sub par as is. Sandwich fell apart in package from counter to table very displeased with my experience today read more

This evening staff is horrible. Do not order rapid pickup. I can't tell you how many times my order is wrong( mostly missing items that are paid for). Sometimes I've had time to catch it before leaving and caught the wrong order. Other times I'm in a hurry and didn't notice till I got back home or the office. I'm done eating dinner there. Morning staff is great however so I will still eat breakfast there on occasion. read more

On Bridgeport Ave there are so many choices of restaurants, and this one isn't too bad for price and atmosphere. I enjoyed the food and the service. I came here for WiFi and to have access to the internet. I spent hours there trying to get access to the internet. Not even once was I able to access the internet. I write as a hobby so I like to do light research on the internet. Maybe it was where I was sitting and if I sat nearer towards Bridgeport Ave in the front I would have had access. WiFi is the only reason why I would go there, and I'd rather go to Starbucks for WiFi and food, and I haven't used the one in Shelton, yet, but I've been to many Starbucks and I haven't had a problem there. They have a nice comfy chair in the back which has a bad design for a cup holder. If only the cup holder had a bottom then any cup might fit whether it would be for a soda or coffee. Maybe at one time they had a detachable part that would fit all size cups only they got all messed so they were thrown out. Despite the chair's defect it is very comfortable and a nice place, even private, to sit and enjoy a meal. read more

Most horrendous service ever!! Tried to call in order , manager stated couldn't place order without a credit card first, I wanted a salad and couldn't order it in advance to have it ready! I only had cash on me. I never heard of not being able to order food without paying for it first. Place is dirty, staff is dirty and unprofessional!!! Will tell as many as people as I can not to eat here- awful place all around!!!!! read more

We showed up on a Sunday night around 7:00pm surprised that they were open given their location - near an office park. We have eaten at Panera many, many times in several different locations and were expecting the same quality and goodness that we have come to know. My daughter ordered the caesar salad (plain, no meat) and a grilled cheese. I ordered the black bean soup and a half grilled cheese. The lettuce was tired and looked old, not fresh at all and the cheese was grated (at our local Panera it is shaved). The grilled cheese sandwiches barely had any cheese. Not one to usually complain, i brought the sandwich and salad back. The staff person gladly took it back. BUT when the salad was remade, it looked exactly the same, tired and not fresh. I was told that a typical grilled cheese is usually one and a half pieces of cheese. The sandwiches were remade, with barely a bit more cheese and they used the end of the bread for the whole sandwich! The sandwich preparer offered us a free dessert. This hardly made up for the disappointing meal. Not sure what was going on?! I have not lost my faith in Panera but the next time I am in the Shelton area, I will avoid this restaurant. read more