Mason & the staff here are so wonderful! My order was ready fast & it is delicious! Thank you Mason for the great customer service!

My coworkers and I order from here often and to be honest it's never exactly what we ordered, but it's decent food at an affordable price. However, I think today was our last straw. We paid for large coffees only to receive the smallest coffees you could imagine. The delivery man spilled half of the coffees, and when we called the manager regarding this she said there was nothing she can do. Not only was she not willing to give us a refund for the coffee we paid for and did not receive, all she responded with was "ya I know your coffee got spilled, the delivery drivers aren't the best." I worked for the company for 2 years not too far back, and it's sad to see how miserable it has become. We deserve a refund and we definitely deserved some better customer service from a "manager". #giveusarefund read more

No more. TOO EXPENSIVE for TOO LITTLE. I asked for an xtra one of those tiny creme cheese containers and the guy said $2.99. A bagel is 3.69, crazy. Not going back. I had repeat my order over and over to the kid at the register. I was the only one there! Maybe he was new. read more

Chicken sandwich was horrible. Its like they tried to mess it up and make it as bland as it could be

Mece eas great helping me & my daughter it's so good to see some one smile when helping you

For how much this place charges for their meals, you would think they would taste better, and be put together better. I got the "pick two" deal and ordered the French onion soup with a bread bowl, and it not only tasted bad, but it did not arrive in a bread bowl. The soup tasted old and like it had been sitting all day or cooked in dirty put water (or maybe thats just the taste idk lol). I had also ordered a turkey and avocado sandwhich to go with the soup, and it was literally slapped together with some greens, barely any mayo, and avocado. I paid 16 dollars for a meal that tasted like 5 bucks. I could have just gone to subway. Save your money. read more

Nothing against this particular, but Panera overall. The other day, I ordered half sandwich/half salad. More than $14. Ridiculous. The employee told me that they have been getting complains because of recent price increases. I like Panera's food, but $14 for HALF sandwich/half salad is excessive. Not going back. read more

Update: I have to update my review because for the second time after getting take-out they have given me a cup size soup when I ordered and paid for bowl. Shame on me for not checking before I left, but really Panera? Twice!?!? Typical Panera Bread. Parking is located on the side of the vitamin store next to Panera. The store usually looks pretty clean. Friendly staff working the cash register. My only complaint would be that they run out of French Onion soup about 50% read more

I'm not a sandwich person, so for me to give this place 4 Stars, means it's good! LoL I always get their "pick 2" deal, the Greek salad and 1/2 artichoke chicken panini or the (can't remember the exact name) Thanskgiving sandwich (has turkey, cranberry sauce, spinich). The sandwich is perfectly crisp, the meat is (chicken/turkey) is moist and never dry. It's a sandwich made with care. The Greek salad is made with fresh letuce, sliced tomatoes, sliced onions, kalamata olives, and one pepperchini. It's a very good balance of flavors. The dressing is Italian, which isn't exactly "Greek", but it works. The "pick 2" deal comes with baguette as your side dish, which I personally think is odd to have bread as a side dish if you're having a sandwich, so I make sure to ask for either an apple or a bag of chips. The "pick 2" + a 99cent add on pastries + a soda comes to a little over $13. Which is pretty pricy, hence my one less star. The staff is always stellar! The cashiers are always friendly, and so is the person delivering your food to your table. There is this one elderly lady that usually delivers the food, and picks up after you. I didn't catch her name, but she is such a sweetheart. read more

Love this location. Brandon, my cashier and server, is awesome. Professional, courteous, and kind. Love when he is working. The manager on staff was excellent as well (name is Mason.) Overall super friendly location, and I make it a point to stop in when I am in the area. Great work! read more

Well Panera strikes again. We just placed an order, which they got wrong yet again. I called and spoke with the manager, Nicole. When I explained what happened, I told her that I would eat the food since they just closed. Her response? "Okay is there anything else I can help you with?" "Nope," I said. And that was it. She didn't offer a discount or anything. Awesome customer service. read more

I love Panera bread you guys are awesome!!!! Had an amazing experience today. Manager Marco really went out of his way to make me feel welcomed and of course the food was amazing. I was very very pleased with my experience today. read more

I have tried many different Panera locations and I must say that although Panera isn't the best quality of food in my past experience they were at least edible. However, my experience with this particular location was far from that. I went with the Pick 2 option and one of my choices was a salad - you would think it is hard to mess up a simple salad but my salad was far from fresh. What should've been a green salad was more of a mixture of brown lettuce. I then moved on to my second choice which I thought perhaps the sandwich I ordered would be better but it tasted horrible. Not only were the ingredients far from fresh like the salad, but the presentation seemed like a child had slapped it all together. To sum it up, after waiting 20 minutes for my order I am not sure what effort really went into making a meal that contained nothing extraordinary. read more

Definitely my go to Panera Bread in the valley. The service is great, location is better. Panera Bread is located right next to Drybar on Ventura and Petit (parking in the back). When ordering, I often get the You Pick Two. This option let's you pair half portions of salads, sandwiches, flatbreads, soups, or mac n cheese. My personal go to is the kale Caesar salad with chicken (the Parmesan crisps are pure addiction) paired with either the tomato soup - - best I've ever had - - or the Vermont white cheddar mac n cheese. *** you do have the option of getting soups in a bread bowl (recommend this as a meal on its own). Speaking of soups, I also HIGHLY recommend the broccoli and cheddar soup. It's unfortunate that they discontinued my favorite sandwich - - chipotle chicken sandwich - - yet they have brought back a similar dish with avocado. However, my favorite part of Panera Bread is knowing that they give out leftover breads/meals at the end of the day to those in need. Overall tip: great location to study/do homework, wifi is included at all locations. Also, recommend getting tasty cookies or desserts, made fresh on the daily. read more

The only reason I'm reviewing this place as 3 stars is because it just opened and I went right before closing. I enjoy the other panera's but now we have this location by my house so I thought I'd try it. I usually order the bacon turkey bravo, with no Gouda, no spread with the mac & cheese on the side, as the U PICK 2 combo deal. Well that night I ordered this and they were out of my absolute favorite mac and cheese. The staff were also new since they literally opened a few days prior. Instead I got the greek salad which is my favorite from panera. It was tasty as always. My sandwich was also good, but the guy I think put a bit much pepper then what it normally should be, but nothing that can't be forgiven. The other small minor problem that I'm sure was corrected that moment was the guy poured the water for my boyfriends tea from the coffee machine, luckily we noticed that his tea smelled funky and asked them to switch out the water, when the manager realized that the guy didn't know that you can't use the water from the coffee. So, issues were all corrected, despite the lack of mac and cheese, but I should have expected that being that it was right before closing. Despite it all everyone was friendly, manager nice, I was patient because I know and relate to working with the unhappy public. Also parking is in the pack. Enter through petit, because parking on the street is going to be busy during rush hours. I'll try Panera again in a few weeks, once they get things together and I shall update on the progress! read more

Panera Bread - My favorite Mac & cheese! - Sandwiches Near Me - Encino, California

Me: I would like a bacon egg sandwich on a plan bagle please. The cashier: sorry we out of plan bagel. Me: So let me please have the sandwich on a Sesame bread. The cashier: Sorry we out of Sesame bread. Me: how about give me any bread you still have. (Just so you understand it is 7:00am so they couldn't sale so many breads just yet) Cashier: ok no problem. She charge me $5.00 for the sandwich witch was ok till I got it. PANERA BREAD you guys are in the bread business, at 7 in the morning you out of breads and when you finally have the bread your sandwich is the worst I ever seen, not to mention you charge $5 for it? You should be a shame to even sell a sandwich that look like the sandwich I got from you for $5. Never again!!! read more

The food is the same as you will get at most Panera's but the service is rather mediocre. I was a little taken aback by how grumpy everyone was who worked there. That aside, I still enjoyed my hazelnut coffee and french toast bagel. Om nom nom. read more

This review is for this particular Panera location, not the restaurant chain as a whole. This is probably my favorite Panera simply because the staff is really great. They take special care to get the order right and even make sure they're pronouncing my fairly uncommon name correctly, which is a nice added touch to their all around good service. The quality is pretty much the same as all other Panera's I've ever been to. I will note that 2 or 3 times when I've ordered a salad the lettuce was witty and pieces had begun to go bad. SO they should probably work on that. They have a great selection of pastries that are always fresh. The main reason for 4 stars is because the parking lot is a little nuts. It's shared with a bank that's busy and the spots are tight making it hard to get in and out. read more

This one just opened down the street from my job. I'm a kind of crazy about sandwiches and since I've had so many issues with Capriotti's we decided to try Panera out. The decor is cool and the employees are super friendly. The entrance off the street is a little awkward but not really a huge deal. For some reason it's set up so that the main entrance is in the BACK of the building, off the parking lot, even though being on that part of Ventura ensures a lot of foot traffic from neighboring businesses. Why do we have to walk from the front to the back just to walk back to the front again? Whatever. I personally felt like the prices were a little high. Not horribly priced considering that even Quizno's can be up there but when I got my World's-Smallest-Half-Sandwich and my joke of a half Caesar salad I was SURE that I got jipped. (Jipped? Is that how it's spelled?) The food was only OK. Nothing to scream about or even write about. TEN bucks later I'm still hungry. Sadly I probably won't be going back there. There's a Subway, Capriotti's, Corner Bakery and Ralphs in the area that I would MUCH rather go to - comparable prices and better sandwiches. read more

Just realized I had forgotten to review Panera, what kind of Yelper am I?!?! I am ecstatic to have them here, as I was so used to going when I lived back east. So, I come to this location about every 10-14 days and let me explain. Cinnamon Crunch Bagels people. If you have never had one, you must/have to/cannot die before trying this item. My man gets mad if I bring home blueberry or anything besides their Cinnamon Crunch, French Toast or Cinnamon Raisin Swirl bagels. These bagels are dessert in a bagel, but Cinnamon Crunch is by far the best. Now yes, I did this to myself, because before Panera showed up here, he had never had one. :) I got him hooked. Their cafe items for lunch are pretty good too though. I like their paninis (especially the steak and chicken) and my mother adores their chicken salads. I am only giving one star off here because of parking. Yes they have parking in the back which is not very well marked and I didn't realize until this week (they posted a sign on the door). You cannot park on the street between 3-7 or your car will be towed apparently. I think if parking was more well advertised it would help them out but so you other yelpers know, it's in the back. The service here has always been excellent, btw. Even though it's new, even though Justin Beiber and his gf come there (ick), the management and the staff work hard to make sure your order is top notch. Which is why I will always be a customer. :) read more

Mmmm... Cinnamon crunch bagel #nuffsaid!! Lol No but plenty seating, foods ok, nice environment for studying or meetings. Parking: on side of building next to bank of america has decent # of spaces Seating: ample for individual dining or large booths for group study Restroom: meh. Could be cleaner Overall I like this location read more

I called and they made orders ready in few minutes. My lit ones were really hungry and it was very helpful

Parking is available in the back. However, there is a time limit of 2 hours. The Panera is relatively clean. Staff seemed friendly enough. Seating is available. read more

Issa pretty good. I'm there almost every day. Cobb salad with avocado is my go to. The free wifi works most of the time. Every once in a while it can be a little slow. But you get what you pay for, right? Who am I to complain about something that I didn't pay for? read more

The food is usually good but they ALWAYS screw up my order. There is either an entire item missing or something essential on the item missing (i.e. the turkey in a turkey sandwich). Super frustrating, please pay attention when you're preparing orders. read more

So happy to have Panera in the neighborhood! Yes, they are brand new here and have had minor glitches here and there, BUT they seem to be getting better and better in terms of team work (Amy is the best!) and the food is great, fresh and fast. I LOVE the salmon salad and was surprised at how good the French Onion soup is with fewer than 300 calories. Give them a try & I'll see you there (did I mention - I'm Panera's newest fan)! read more

Can't complain about Panera. I guess the flavors seem bland compared to other cafes in the area but you can't go wrong with the trusted brand name. I like that there's more vegan options at this location. read more

I love Panera- it's the best place ever I do wish this particular location was a bit more like the others in terms of using the app Love the food Love the free refills Panera rules read more

VERY mediocre food. Decor is drab. There are many better places for the same or lower price. read more

Very last minute decision and wanted a quick bite. Turkey cranberry panini is definitely not worth the $9 the wait wasnt so bad , but everything is is just not very appetizing. It was basically a bolied turkey strips with cranberry sauce. The bread was the only decent thing, and get this. A bag of chips or bagged apples to come with meal. No thanks... My daughter got the steak sandwich which was half eaten cuz she said it was not good. sigh ...and she eates everthing. But can't scold a girl with great taste. There is a parking lot in back or you can grab a meter out front. read more

This Panera is crazy!! I walk in and I order my lunch I hand my money to the worker and the worker says they have no change. The manager decides to tell me that it isn't his problem and he says that I should go walk across the street to a bank. PLEASE DONT GO HERE UNLESS YOU WANT HORRIBLE SERVICE!!!!! read more

This Panera has parking in the back and is spacious. Customer service is fantastic and they go out of their way to make sure you are accommodated. The cashier gave me tasters of the soups before I ordered and an extra side. They are very friendly and that doesn't go unnoticed. The only downside is that the Wi-fi is too slow. It stutters and you can barely use it for work. Other than that I would come back! read more

Panera Bread - Sandwiches Near Me - Encino, California

I bought a sandwich here when I received it I saw it was pretty small.......ok no problem when I found a hair in my sandwich I got upset and called the manager over. she apologized and informed me that she will replace the sandwich.I told her BTW Why is your sandwich small? She replied well we make it based on the bread and the bread was pretty small so you got a small sandwich.! I told her just because YOU purchased a small bread I should buy 2 sandwich to fill up? Anyways I love yelp because I voice my opinion and this branch of penera bread SUCk!!!!! read more

My third and FINAL visit. Filthy Dirty! Slow and Forgetful Service even on days when there hardly had any customers. (now I know why) PISS POOR MANAGEMENT, NO DOUBT. Go to the Northridge Location....they have soap, toilet paper and paper towels in THEIR RESTROOMS. read more

Very poor service. Waited 45 minutes for two salads. Really miss the Shermanoaks locations that closed .

I have been here many times in the last few months because it's on my work route. What I like about Panera is I can get coffee, a bagel or a pastry and also a lunch to go. It sets me up for my first two meals of the day. Service is always excellent and the manager is usually on-site working. Their baked goods are behind a glass and look delicious. Most I've tried (muffins, scones and cookies) are tasty. For lunch, they offer sandwiches, soups and salads. Everything has been delicious and fairly nutritious. Parking is limited in back but easily available early. They also have a rewards card that offers discounts and free items. read more

This review is for Kayla, she is working the register. I come in regularly, she has always greeted me with a smile and been very nice. She works well under pressure and I have observed her interacting with the guest professionally. She should be recognized for her hard work and being a a pleasure at that front. read more

*This review is only for the cookie I had* I have not tried the food here but I have had the regular brewed coffee and the uber delicious cookie that is heavenly known as the Chocolate Duel Walnut (or something very similiar...my mind is too absorbed with how great this cookie was!). Coffee was better than Starbucks, so that says a lot! The cookie goodness was a mix of dark chocolate, white chocolate chunks & walnuts. It had the right amount of sweetness and definitely hit the spot after lunch. I'll be eating this again soon! read more

Honestly...the BEST experience I have EVER been to at Panera Bread! OMG! The counter girl was nice and suggestion helpful. Rivas is the most amazing server/waiter/counterperson EVER! He asked how my food was. He asked me to clear my plate. He told me to enjoy my food. Seriously, you do not even get that at a 4 star restaurant! I had to give him a tip. Yes. I did! Seriously...I had a nice experience. It was clean and it was not super crowded. My panini was good too. I will return to this Panera! read more

I'm so bummed they're closed! I pulled into the parking lot yesterday and the attendant said they just permanently closed on Saturday. The windows are taped up, signage gone. This was the best Panera! Such a disappointment that they're gone. read more