Went here the other day with my wife for a grilled cheese because they were offering a special. The cashier was super nice and knowledgeable. She helped us choose our drinks choice which was the Strawberry...refresher. We both ordered a grilled cheese sandwich. I ordered the tomato soup and my wife ordered the chicken noodle soup. We both ordered it in a cup. We chose to dine in. Oh..I bought a tulip cookie as well lol. Our food was ready in less than 5 mins. However, upon eating it, I realized both my sandwich and soup was cold. I took it back. Although they made it over...initially one of the employees at the cooking/preparation station tried to point me to the microwave so that I coups hear my food that I just got from him.. up. Like the nerve of him for even mentioning it to me. If I just got my food, it should have been hot. Thankful for the other employee who stated he would make it over. He also have me a pastry for free. I really appreciated him. Once I got my HOT food, the entire meal was enjoyable at that point. I would go back here again read more

We ordered online and waited for pickup but our order came out quickly and staff was nice. Nice vibe inside to get some work done or study. Food is standard for Panera. read more

Panera Bread - Sandwiches Near Me - Concord, California

Came in today for a quick coffee and pastry and to finish some homework and I had the most warm welcoming ever. Such a great costumer service- felt very welcomed and he shows like he actually care about costumers. I believe he was the manager. 10/10 I like coming here because is a great place to do homework or even just a quick lunch...it get pretty busy and a bit Loud during lunch time but quiet around 4-7 pm. Great place overall. read more

Panera Bread - Coffee and blueberry muffin - Sandwiches Near Me - Concord, California

I decided to get a brownie, which was really good, very rich, chocolatey, decadent. Only downside was it was a bit pricey for the size, prices have definitely gone up over the years. They have a new item of brownie cheesecake bites. I'm not sure if it's just me or if it seems the menu has changed or maybe gotten smaller compared to a decade or two ago when I was younger. Staff were friendly and efficient. I recommend signing up for their rewards online so you can get a free bakery item (maximum value $5, and there are some restrictions on what you can redeem it for) for your birthday. They have a customer parking lot. What I like about this particular Panera location is that they have lots of outdoor tables with umbrellas, and they actually play some music outside too, but it's not too loud. It seems like a nice location if you want to work outdoors but still have shade, so it's a little more COVID conscious if you want to still be able to eat/drink but work at a cafe. read more

Panera Bread - Brownie - Sandwiches Near Me - Concord, California

This is an immaculate spot , kept super clean and tidy with the usual offerings from Panera. The staff is super courtois and hard working. I don't live their food hence four star. read more

Panera Bread - Latte and avocado sandwich - Sandwiches Near Me - Concord, California

Jared is so sweet and welcoming, when I came in with my daughter and my dog. Even gave my dog some water since it's hot outside. He is amazing specially with Customer Service and the food her are great!!! read more

Their agave lemonade is refreshing during the warmer days. The Madagascar vanilla latte (hot) is not bad.

Panera Bread in the Willow is better. The inside was recently remodel with better tables and seats. I love how this location has a screen informing you when your order is done. The service at Panera Bread is great. They will ask you if you got your cup with your order. That is going out of the way to make sure your order is accurate. The food at Panera Bread are good. I will say The Pick 2 are good. I crave for Mac & Cheese with a Ceasar Salad or Broccoli Cheddar with Greek Salad. Keep up the good work Panera Bread read more

Panera Bread - Pick 2 - Sandwiches Near Me - Concord, California

I don't expect anything over the top from chain restaurants, so this place met my expectations. Haha! Two other customers and I waited a good 5 minutes for someone to come out and take our orders. Not sure if they were short staffed or what but I thought it was odd that no one was in the front when we arrived. Food was decent, but in my opinion expensive. I ordered a whole Toasted Frontega Chicken Sandwhich and an orange juice, and it came up to almost $20 - really? Seems like a lot for a just a decent sandwich. Otherwise, my dining experience was decent - nothing over the top for me. read more

Panera Bread - Toasted Frontega Chicken - Sandwiches Near Me - Concord, California

See all

I ordered the chicken chipotle sandwich. The bread was very hard and the avocado they put inside was disgusting. I tried to get a refund over the phone and said they couldn't do it. I had proof of the disgusting sandwich that I could text or email to them. Since I realized the state of the sandwich when I was already very far from Panera I couldn't go back the same day. I went the next day and they denied the refund to my card. read more

Panera Bread - Sandwiches Near Me - Concord, California

See all

Stopped at this Panera while in town for a training conference and was tight on time. My stomach was in need of something to eat and this place delivered with very fast service, to prevent me from becoming hangry. Lol. I had never had honey walnut cream cheese before but decided to try and glad I did. Place was kept clean and there is lots of parking out front as it is shared with lots of businesses as well. It was pretty empty on a weekday morning. I'd come here again. read more

Panera Bread - Bagel w/Reduced Fat Honey Walnut Cream Cheese - Sandwiches Near Me - Concord, California

Since the Panera in my city closed, I have to venture to the Hayward location to get food from Panera. I had a free pastry dropped into my account that I had to redeem. Since I was in the Concord area, I went to the store at Willows Shopping Center. This location is large with table and booth seats as well as seating outside. It was 2:00pm and the pastries on display were limited. I decided to get a blueberry muffin. Overall, it's a nice Panera in Concord. read more

See all

A quick and healthy meal on a rainy day. Staff is very attentive and the food is served fast and fresh. My aunts favorite spot for her soup and salad. read more

Panera Bread - Sandwiches Near Me - Concord, California

See all

Panera is always a solid spot for salads, sandwiches, coffee, and pastries. There's plenty of seating outside and inside along with wifi to work or study. This Panera has been here for years and my younger years we used to study and order their treats, coffee, and use their wifi. I personally enjoy their combo meals of a half salad and half sandwich. I had a hair appointment next door and was starving, it was a Saturday and they were pretty backed up but it was fine. I ordered a half green goddess salad along with a half grilled chicken avocado BLT. It comes with a side and I opted for a bag of potato chips. The workers are working very hard despite how busy it was. It didn't seem like the wait was too long. It's located in a busy plaza so there's parking all around. read more

See all

My daughter in law and I door dashed Panera today. She ordered the chicken rice soup and Mac and cheese. She loved it but it is her regular order and she was craving it. I had the chipotle chicken melt. I wasn't expecting much but I was pleasantly surprised that I enjoyed it. I think they were skimpy with meat but the bread was tasty. The reason for 3 stars? It was pretty darn pricey. ( I know it's door dash, but still.) Those 2 little cups were over 15 dollars! I mean maybe the cups could be just a wee bigger for that much money. It just doesn't seem like a good value to me at all. Maybe it's just not my thing. read more

Panera Bread - Chipotle avocado melt - Sandwiches Near Me - Concord, California

See all

Soup store had no soup. What do you mean you forgot to order more soup for your soup store. Waited 10 minutes at the front counter for someone to come up and say the soup store was out of soup. Crazy. read more

In general I like Panera, but my last two online orders have not been right. My last order, I ordered 2 soups in bread bowls and didn't receive my bread bowls. The French onion soup, which is normally good tasted bland and all of the toppings were missing. For my recent order, I didn't receive any sides that come with it. How hard is it to get an order right? read more

Pick up was on time and packaging is solid. Overpriced mac and cheese beware it is a small portion for about $10! read more

The worst sandwich of my life!!! It looked it had fell on the floor and they put it back together! Frontega chicken sandwich was a disaster , 1 onion ring, 1 teaspoon pulled chicken, which half of it was on the plate ,a little bit of sauce, that was it. I would never ever ever go back to Panera bread. I went there to meet a friend who likes their salad!? They are making terrible food there, why people still go there? Honestly you will find better food at the worst fast food restaurant. I think it was the manager who was talking loudly with another customer and I couldn't hear myself think! I would go no star if I could read more

Poor service Waiting to be assisted then finally decided to use kiosk to buy soufflés but only to find out it was out of stock because they decided to help a lady after us who bought all remaining soufflés. Lame. Make more soufflés and improve on your customer service skills. This is at 9:07 am today, 10/24/24 read more

There was a fundraiser happening at this Panera Bread for one of my kids school. My husband had never had Panera and I used it as an excuse to go out and get dinner. I had not been to Panera in years. It was good to come and experience something that I had enjoyed in the past with my husband. I usually don't call out service people but I want to say that Sophia rules. She was awesome. She helped my husband navigate the menu. She was awesome. I got a Fuji Apple Salad and my most favorite Green Tea. I love their Green Tea so much. I would get it everyday. My husband got the Cobb Salad and one of their energizing fruit drinks. We chose to take our food to go and had a lovely meal at home. I loved my salad. I've even bought some of the salad dressing to have at home. My husband has gone back on his own to have lunch a few times he loved it so much. Its safe to say that we are big fans of this Panera Bread. Not to mention that they fundraise and donate to good causes. read more

Panera Bread - Fuji apple salad - Sandwiches Near Me - Concord, California

This panera location is usually on point! It is very very rare they mess up an order. I like the variety of sandwiches, soups, salads( could have more toppings/goodies very heavy on the lettuce) and Mac n cheese. Have used their breakfast catering for bagels and pastries previously but their bagels are not my favorite, some including a typical fan favorite jalapeño cheese has a waxy consistency here. Really hoping they bring back their Mexican corn chowder soon as that was my favorite seasonal soup. Today was turkey chili which is wonderfully thick and loaded with plenty of goodies. A delicious chili flavor and perfect for this cooler weather we are getting. Paired with the chicken avocado blt, no tomato added onion. Hoping this locating will return the rapid pick up shelves back to customer access having to either wait in line or get lucky and get an employees attention if standing off to the side is not time saving which is what rapid pick up should be! read more

Panera Bread - Turkey chili (bowl) - Sandwiches Near Me - Concord, California

See all

After visiting this location a few times I feel like I can make a well-rounded review based on my experiences. I recently joined the free trial for the sip club, so I get a free drink when I visit. Both times I got an iced coffee, I found the iced coffee to still be hot and it is not very strong. So if you go to add ice it immediately waters it down even more. Both times I actually ended up taking a few sips of the coffee and throwing it away because it just was not good. This third time I got a hot coffee and I'm planning to refrigerate it in the fridge at home, and make my own ice coffee... Hopefully that works out better and is more flavorful. My Panera go-tos are the Asian Chicken salad, chocolate chip cookie, French baguette and bagels. The food tastes just like any other Panera, which is good. But I found that the quality/presentation wasn't the best. If you look at the photos I've attached this review, my bagel wasn't even cut in half. The lettuce to the salad was also browning. I really appreciate all of the rewards you can get on the Panera app when you create an account, but the quality of food hasn't really impressed me at this location, so I just canceled my free trial for the sip club and won't be coming back as frequently as I have been the last week. Also, I do really like the app and how you can do rapid pick up. Though I find it odd that you have to fill your own drinks/coffee, which kind of defeats the purpose of rapid pick up. I found this to be the case at every care location but it is still odd to me! read more

Panera Bread - Browning lettuce - Sandwiches Near Me - Concord, California

See all

Clean, quiet and conveniently located for anyone headed over (or back from) Hurricane harbor. We met our group here before entering the park and grabbed dinner here before we parted ways. Both indoor and outdoor seating was ample, and they were accommodating to our requests for changes to a few of the menu items. My husband and I both ordered Caesar salads and had the spicy chicken sandwich breast sliced on top. This added additional texture and flavor to our meals and we were happy campers! My little sister got the Mac & Cheese and a cheese Pizza (flatbread) and was in heaven. She had plenty of leftovers to take home and enjoy the next day. I take one star away because the ladies bathrooms were under stocked during both of our stops. The first stop. No toilet paper in the stalls, the second no soap. I'd recommend checking and stocking your restrooms 1-2x daily to make sure people have what they need. Overall, a good experience here though! read more

Panera Bread - The little one for Cheese pizza (flatbread) and Mac & Cheese - Sandwiches Near Me - Concord, California

See all

I always study here. The vibe is perfect and so comfortable. The only thing to improve is its coldness. Too cold! read more

Very good, nice customer service I eat once a week with my husband and son will recommend to everyone

I come to Panera almost everyday, and every time I'm here i see homeless walking in every 5 minutes and grab free drinks , and the employees don't give a F***** read more

Cinnamon rolls are pricey but good. Chili can be good but is inconsistent. Avoid the soggy turkey sandwich with uncooked bacon. YUK! read more

Great service. Foods good too. Portions are small but it's more of a lunch thing. Prices are kinda high. I joined the drink club for coffee and tea. Coffee is low in caffeine but tastes good. Baked goods are good. Bagels not bad. Average. Music is very loud. Bose speakers soooo yeah... rock on read more

Panera Bread - It's actually $10!! So be informed. - Sandwiches Near Me - Concord, California

Had another wonderful experience at Panera Bread in Concord. We came in on a weekend around 2pm, and it seemed quite busy at this time, though there were still a lot of indoor and outdoor tables available. Our order today was: Cinnamon Crunch Latte 5/5. It's a very sweet latte, but very delicious. Couldn't find the crunch, so not sure what the crunchy ingredient is supposed to be. Tuna Salad Sandwich 5/5. The sandwich was overflowing with tuna salad, but I didn't mind. Broccoli & Cheese Soup 5/5 Tomato Soup 5/5 French Onion Soup 4.5/5. This soup is a mix of sweet and savory. If you've had Korean black bean noodles before, this tastes exactly like that. Chipotle Chicken & Bacon Flat Bread Pizza 3/5 Grilled Mac & Cheese Sandwich 2/5. The macaroni was cold and it didn't come grilled like the picture, but it was similar to how the sandwich was the last time we ordered it. One of the managers helped up with carrying our trays of food to our table, super friendly and great customer service. read more

See all

The dude and I came here on 11/29/20 to redeem my free bakery item treat. I also came here about a year visiting the dudes family and I wanted the chicken noodle soup as it is delicious! However by the time we went in they were out of soup and we went to Yardhouse instead. Any who this time around it was quick as I was just getting my birthday treat which as I did a lot of carb damage I let the dude pick the pastry and he chose the chocolate filled croissant. The staff inside were friendly and made the whole process QUICK. We were in and under 3 minutes. I took a princess bite of the chocolate croissant which is too rich for my liking! The dude loved it. I would not have choose such treat but I'm glad the dude enjoyed it but it was messy! I am a fan of Panera bread as it was my go to on my weight loss journey as it was helpful for me to count calories as each item you can customize adjust the calories on the meal so my goal was to get something under 300 calories and it was so useful! Anywho if you haven't tried Panera Bread you are missing out! read more

Panera Bread - My free bakery item! 6/10 - Sandwiches Near Me - Concord, California

I love grabbing lunch at Panera, especially on a chilly day. The warm broccoli cheddar soup always hits the spot. They do an excellent job at providing fast and friendly service. I usually place my order on the app and it's always ready by the time I get there. That's impressive and important since I am on a time crunch during lunch. They have lots of seating inside and outside. I sat next to the fireplace and it was so cozy!! read more

Panera Bread - Broccoli Cheddar Soup - Sandwiches Near Me - Concord, California

See all

I always get my coffee here in this branch - Panera bread Concord. I can't imagine the cashier giving me a disrespectful attitude saying that I am rude because of not saying "please?" To ask for my sip club coffee. Her name is Jay, and she is a female cashier. I'll give a one star for the their Managers apologies. I know you are a corporation. Please train your employees properly or else they will going to pull your business down. Noel read more

Arrived after the lunch crowd. Ordered a Southwest Salad. It was good, fresh ingredients and the flavor was very good. The order came out in pretty quick. Plenty of seating and it was pretty clean for being just after lunch crowd. read more

We were shopping and wanted a snack/appetizer to help us continue our day. My daughter enjoyed her kids macaroni. She passed on the yogurt. My son had the pepperoni pizza, he said it was glorious! Asian chicken salad half order w bread was fresh, savory and delicious. The portion was just right. I had the Asian crunch salad. The dressing was fresh and very tasty. read more

Panera Bread - Pepperoni pizza - Sandwiches Near Me - Concord, California

Great place breakfast lunch dinner and any time. Service is great. Never fell rushed. Food is good

The Mediterranean sandwich is by far the most tastiest sandwich to behold. The bread is decadent and thick and delicious with rich flavor. Every bite is served and made fresh from scratch. The service is friendly and quality of course privacy and comfort and cleanliness is top notch here. The ambience is so comforting and warm. You just can't go wrong or get any better with anywhere else. This is the my favorite place to dine on Earth. Panera Bread really makes me feel at home and I always seem to say hello to friends around town that also agree it's a good place to go to relax and think about work and family. read more

Customer service and slowness in preparing food has taken this location off my list. I will never be back!!!!

How they get an order wrong if it wasnt busy ??? I dont understand. Can the staff be properly train . read more

Panera Bread - This is not a turkey BLT . Wtf - Sandwiches Near Me - Concord, California

Love the restaurant. The sip club deal is amazing! My only critique is that the restaurant is always freezing cold! Take a jacket and something to cover your head. read more