The staff was energetic and helpful with all the diners and food delivery agents. They had hot and ready dishes to select from, allowing you to create your own custom combo meal. The beef and broccoli was tasty, but most importantly the broccoli was still crunchy. But I believe it's the staffs fantastic attitude that made the food taste so good. read more

I'm a regular at this location. Their new Dynamite - Sweet & Sour Chicken is well worth the drive. Service is always great, the store is always pristine and they're in a prime location (right on Lake Av) which helps a lot with ambiance and traffic into this store in general. I think all Panda Express locations I've been to are amazing in their own right, but this one stands out in particular for its commitment to excellence. 10/10 read more

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Staff are always really attentive and friendly. Food is also pretty fresh since there is usually a healthy amount of customers but it's never too busy. read more

This is solely on the customer service. They were all incredibly accommodating and helpful. Most Panda Expressed are trashy and taste gross. This one taste fresh. Too bad they're not all like this place. read more

I don't typically leave a review for a fast food restaurant chain, but this Panda Express is worth reviewing because it is arguably the best Panda Express I've known so far. The decorations and the interior are really nice, and the restaurant is cleaner than some other chain restaurants on Lake Avenue. Their customer service is great, too. The staff there is friendly, and always greets any incoming customers. One of the staff, which I believe the manager, knows her regular customers. I get my lunch at this Panda Express a few times in a week, and she remembers my name. Today, she even gave me a free bowl (fried rice and honey walnut shrimp) because one customer decided not wanting to have the bowl, which was already prepared, and she did not want to waste the food. The food is tasty as usual. I really love their mushroom chicken, string bean chicken breast, kung pao chicken, grilled teriyaki chicken, honey walnut shrimp, and crispy sesame shrimp & beef (their current limited item). The crafted beverages are also good. I often get the peach lychee and watermelon mango refreshers. Be prepared for a longer waiting time when the LA Dodgers wins the home game the night before because there is usually a long line for the online pick ups. read more

[ Food ] We ordered the plate with 2 entrees, it was for the $5 deal when the Dodgers win a game and they were heavy on the chow mein to compensate for the lack of protein for the Spicy Orange Chicken and Broccoli Beef... [ Service ] The person who gave us our order seemed nice. [ Parking ] There's free 90 minutes parking in the back or metered street parking in front of the restaurant. read more

Panda Express + Tea Bar - Plate with 2 Entrees (Spicy Orange Chicken and Broccoli Beef.. if you can even see the entrees) - Chinese Near Me - Pasadena, California

Anytime I want panda this is my go to spot. The food is always super fresh. The restaurant is always clean. Everytime I'm there it reminds me of being on a Panda Express commercial, because everything is so perfect! I would highly recommend! read more

The food and service at this location is always great. The manager, Heather, goes the extra mile to make customers feel at home.

This panda doesn't get the reviews it deserves. Staff is always friendly and always doing the best they could. I never felt like it was below 5 stars. Everyone here gives Great service that serves the ambiance and the food is never stale. read more

I only get 1 item at Panda and that's their scrumptious, slightly charred and satisfyingly crunchy chow mein. For $6 large box, it's also unbeatable value. This location in south Lake does not disappoint. Also got their watermelon mango drink, it's bland and watery, but can't complain at $3. Nice upscale ambience for a Chinese fast food place. read more

Panda Express + Tea Bar - Chinese Near Me - Pasadena, California

Usually good. Food poisoning! Please check your fried rice. It was cold and stale. Was up all night. Accidentally deleted my prior reviews.

I don't normally leave reviews for chain restaurants, but just had to give this location a shoutout for customer service. My server was just so kind, enthusiastic, and helpful. He genuinely seemed like a great person. I believe the name on the receipt may have started with a W. I was happily surprised to see the eggplant tofu dish offered here, which is the only vegan dish Panda Express has (besides the beyond orange chicken which is available at limited periods). I wish this dish was offered at more locations. If it was, I would eat at Panda Express more. read more

I had super low expectations based on my experiences in the east coast but I was pleasantly surprised. I don't know if all (west coast) panda locations are like this but the service was great, the food was fresh, and they have craft drinks! I got the plate which came with 2 entrees and a side. I went with chow mein, honey sesame chicken, and eggplant. What impressed me the most was that they were refilling the options constantly and if it was running low, they gave the option to wait for the new batch which was already on the way. I'm not much of a fast food Chinese American eater but this will definitely be a location to add to the books if I'm in the area shopping and starving. read more

Panda Express + Tea Bar - Plate - Chinese Near Me - Pasadena, California

Overall a good experience from this Panda! I stopped by for lunch after doing some shopping nearby and thankfully it wasn't busy at all. The parking lot in the back leads directly into the restaurant which is convenient bc finding parking on Lake is... not happening lol. Service was great I was greeted as soon as I walked. In. I ordered steamed rice with orange chicken and honey walnut shrimp. The orange Chicken was very good as per usual, but the the shrimp and rice were a little under and over cooked for my liking. I still enjoyed my meal though! read more

Panda Express + Tea Bar - Chinese Near Me - Pasadena, California

Update: I returned to give them another try. The food was good and the portions were finally reasonable. However, the service was horrid. A man cut in front of me and the staff took his order while ignoring me completely. It was a strange and frustrating experience, so I won't be back. It seems you have to choose between good food or good service here, but you can't get both. It is a shame because the location and interior is really nice. I would go there for WiFi or to meet someone publicly to get tea, but not to get food. read more

Panda Express + Tea Bar - Bigger Plate - Chinese Near Me - Pasadena, California

This is the only Panda Express in the area that carries the Quinoa fried rice. For those who haven't tried it, Pandas regular fried rice is mediocre but this one is surprisingly good for something that's "healthy". I hope they expand and carry the Quinoa fried rice at other locations. read more

If I want to go to a Panda Express, I would go out of my way for this location. Is the only location that doesn't skimp in servings.

Officially my new favorite Panda Express location. Orange chicken PLUS special teas? Yes, please! Not to mention they have some of the nicest, most on point staff here. There is a parking lot in the back or street metered parking out front. Clean, well stocked, organized and efficient location well stocked with tons of options. I had the pineapple pomegranate lemonade and it was so delish. My orange chicken bowl was the usual hot, crispy and tasty I've come to expect from Panda. read more

Panda Express + Tea Bar - Pineapple pomegranate lemonade - Chinese Near Me - Pasadena, California

Refreshing New clean Panda Express restaurant with Tea Bar. Simple clean organized restaurant inside. Stopped by for a quick bite as the day permits. Grabbed some quick comfort food rather than sandwiches and healthy joints nearby. Ordered the plate with 2 entrees, started with Half Fried rice, Half chow mein with popular Orange Chicken and Beef with Broccoli. Parking is available on the street or in the rear parking lot in the rear of Bldg. Good location and option to eat on Lake Avenue just south of Colorado Blvd. read more

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Great food and excellent service... thank you Summer for your kindness and great customer service skills.

I ordered half and half plate but the server gave me little chow mein with almost no noodles on it! One of the side is supposed to be fire crackers shrimp & steak but only one shrimp and 3 pcs of steak! They only got one order correct out of 4! Terrible service! Go to other Panda Express restaurants and avoid this branch! read more

Panda Express + Tea Bar - Terrible food! - Chinese Near Me - Pasadena, California

Everything was good here but there's no more tea bar. Food was good. The people were nice. I was just a little bummed out that I couldn't get any gourmet tea with My meal. read more

This place really hit today. I just moved and literally living out of boxes so came here with my daughter. The staff were all really friendly and the cooks did an amazing job with my green and mushroom chicken. read more

Came here because I was working across the street and have always enjoyed there food. They were busy as always and were very nice. I chose to get the (2) item plate with chowmsein and fried rice. Had orange chicken with black pepper steak ( must be popular because they ran out and needed to wait till they made more.) the staff worked quickly to make my wait short and also offered a eggroll for my inconvenience. the facility was very clean and well maintained. Would stop here again. read more

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Can't go wrong with Panda. My favorites are the Orange chicken of course but the mushroom chicken is my second go to.

Don't normally leave reviews for fast food restaurants but felt compelled to after my visit today. The staff were super friendly and helpful and the food was fresh. The restaurants interior is also much nicer than most panda's. Definitely would come again. read more

Panda Express is always there. They might not have the best taste Chinese food, but you can get decent experience here.

Good service and food was fresh unlike some other pandas where you may catch the food sitting, it was really good! Nice staff as well

EXPECT MOUSE PORTIONS!!! They literally feed you like a 2nd grader... The employees are great, I will say. I was greeted when I entered the restaurant, and everyone was very welcoming. But idk, I'd say this is the worst Panda Express in the San Gabriel Valley. My rice was hard and chewy on several occasions. They also tend to start packing up earlier than expected, and then when you ask them to make more it seems like a hassle. Foothill & Michillinda is WAY better!!!!! read more

this is the nicest panda i have ever been to they are fast and the food is good old reliable they also have a spicy wagyu beef dumpling i have never seen :0 hype read more

I think they could do better on proportions. First time I've had panda here.. but other places pack it on. I ordered for delivery and asked for utensils, napkins and chili sauce. They gave me a fork and nothing else. read more

Panda Express + Tea Bar - Chinese Near Me - Pasadena, California

My daughter wanted Panda so we ordered to go.. I was excited when I saw this location still carries eggplant tofu! (My favorite, btw..) I don't know why this place has low ratings. Although, few Panda location hooks up on the fried rice and chow mein. This place was stingy and didn't hook it up. lol read more

Panda Express + Tea Bar - Spicy Eggplant Tofu and Kung Pao Chicken - Chinese Near Me - Pasadena, California

A nice Panda Express. Service is super quick. Place is super clean and the tea bar is a nice addition. Really great to add boba to the meal. I had some vegetarian friends and the vegan orange chicken was a hit with them along with the eggplant dish. All in all what you'd expect from a good Panda Express read more

Tried this place three times in a row. It's always been bad. Food is never hot. It's almost cold. I asked the server specifically, if the food hot. They said yes, but they weren't paying attention, because it was cold. Fortunately, I was eating in the restaurant and I brought it back to the counter. It took them nearly 7 minutes to get the manager to refund me. Wasting my time. Manager's name is Jasmine. She didn't seem to even understand how to t make a proper refund. They didn't apologize or ask if they could remake it. They did nothing. I will never come here again. read more

Great Fortune cookies but I don't like their noodles too dry and thick for me. their service is pretty good a little slow though. And there in environment is good. read more

Me and a co-worker grabbed a couple 2 item platters yesterday after lunch time and they were a bit busy, make sure to factor that in if your out here in the pandemic and essentially working. The orange chicken was decently flavored and had plenty of sauce the pork was ok, I appreciated the chopping of it for portion consumption The fried rice was alight; not a lot of flavor The line moved quick enough, make sure to tip your essential workers. -Quantity was a little lacking; could have heaped another scoop of protein; or rice on my meal for sure. - Staff, please be heavy handed with portions, rice is very inexpensive and pure profit in the food industry but goes a long way to us customers. (up those portion sizes to compensate for pricing) Price: $8.50 (2 entree 1 side), other Panda's in Los Angeles price is $7 (we understand rents are high in Pasadena, but the Beverly Hills loc is less expensive) https://www.menuwithprice.com/menu/panda-express/california/los-angeles/96554/ Pro tip: make sure to get extra soy sauce and orange chicken marmalade sauce; you'll need to spruce up the items read more

This place is great but one thing that bothers me about this Panda Express specifically is the lack of parking and I've noticed that a bunch of uber eats drivers just relaxing in their cars waiting for orders for minimum 40 minutes up to an hour sometimes it's really quite bothersome especially during rush hour. read more

I was shopping around the area on a Saturday afternoon in early December. I was quite thirsty and decided to try Panda tea bar. There was only one person ordering food and I was only one getting a drink. I got the large strawberry fruit tea with boba. I didn't wait very long for my drink. It was tasty fruit tea with lots of boba. Next time I will come back and try their food and other flavors teas. Parking in the back. read more

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I've been to this Panda Express + Tea Bar location only once during my lunch break with my friend from work... this was pre COVID-19. I know... this review is long over due LOL. My go-to items are usually Grilled Teriyaki Chicken + String Bean Chicken + chow mein + white rice. Teriyaki chicken was very tender... make sure you get a side of teriyaki sauce. For some reason, their String Bean chicken was kinda mushy... can't quite figure out the taste. I wish their chow mein had more noodles than cabbage though. White rice was a tad tough... probably needed a little bit more water. I got water as my drink since I don't drink soda much if at all anymore. If I do, it would be Cactus Cooler, Sprite, or Rootbeer. Sometimes I would order a side of fortune cookies... just love them! I didn't check out their tea bar, but I'll have to do so the next time I'm there. It would be nice if all of their locations have the tea bar. Competition for the boba places LOL. The staff was friendly. Prices were average. Give this Panda location a try when you're in Pasadena! Hope you like them as much as we did. Happy Panda'ing! read more

This used to be my favorite Pandas location until a couple nights ago. I had the most unfortunate interaction with an employee in a black shirt (assuming a shift lead maybe) by the name of Linda. It felt so incredibly rushed, I couldn't get a word in edgewise, she just barked her questions at us, and if not answered within seconds, repeated herself quicker to hurry us along, resulting in an incorrect order. Old tea with melted ice that was sitting in the fridge for what seems like hours, overall it was just really unpleasant. read more