For a fast food restaurant, I thought the place was clean and the service was good. Food was fresh and served in a timely manner.

Do not use there delivery!!!! Terrible manager thinks because they contract with door dash you have to figure out where your food is when they don't deliver to the right place. If you order through door dash directly the Resturant makes less, but at least you are guaranteed your food! read more

Very glad to have Panda Express in Stafford. Its really nice to have another option for "good" fast food. I have been several times since they opened. Each time I have visited the staff was courteous and the service was lightning fast both in the drive thru and in the restaurant. read more

This panda always has something not available. The workers are always bland and not sympathetic. They leave out sauces that you specifically ask for. They ask you to park for the rest of your order and it takes forever. Also the egg rolls are frequently out of stock. There's been times where Ive been told an item is 86 and then my friend in the car behind me receives the same item I requested. Zero stars. read more

Their menu I vastly different from the one on the corporate website (and they run out of what they allegedly carry). I tried to order grilled teriyaki chicken. They didn't have any. I tried to order Beijing beef, they didn't have any. I tried to order Sweet Fire chicken, they didn't have any. I left. read more

This was both my first & last visit to Panda Express. I went through the drive-thru & after I paid I was asked to park due to one of the items I ordered not yet ready. I was told someone would bring the food out to me within a few minutes. Twenty-five minutes later--still no food. I went inside, & my ordered had been completely forgotten. No excuses. It wasn't even busy. I finally got my food and a quick sorry in passing. No one offered to make it right, nor did anyone seem to care--especially after I made it clear I would not be returning. The food is overpriced & only so-so. I will be sticking with my go to favorite Chinese restaurant across the street, Formosa. Good food, good prices & always stellar service. read more

I have to admit most Panda Express are not very good but this one is great. I have the most picky wife and kids one could ever imagine and they love it here. Fried rice and black chicken are our favorites. If you're willing to give Panda Express one more try this place won't disappoint. read more

Nope, just nope. No bourbon chicken? Over priced.... and we have a really good local Chinese restaurant.

I didn't think I liked Panda, because the last time I went to one, I didn't like the food. So when I heard Stafford was getting one, I rolled my eyes. After all, 610 seems to get the shaft when it comes to good restaurants. But people in my neighborhood were telling me how good it was and....there's a drive thru. What? So I decided to test out the drive thru. Much to my surprise, I loved it. The drive thru line moves fast (usually) and I've never had more pleasant window cashiers. (Take note, Popeye's Chicken!) The food is delicious. I'm on a healthy eating plan and Panda makes it easy to stay lean and green with their protein options and super greens side (in place of rice). I give it 4 stars because the one time I decided to go inside, there was barely a line but it wasn't moving at all and I ended up leaving. So my suggestion; Use the drive thru and eat at home! read more

Ordered from here a few times. I had a another pick up order today. You guys make some really good food. The taste and quality have been consistent. I'm really impressed and grateful. The service is always great. Please keep up the good work. read more

Ordered takeout last night....AWFUL..food had no taste, and lot of attitude at the pick-up window. Never again!!!

Food is good and staff is friendly bit you really have to watch the servings. Most of the time, the containers are only filled up 3/4 of the way. Best to always ask for top off to get your money's worth. read more

Went in and was incredibly disappointed in the service. I won't say names but we asked for an adjustment to our order for dietary needs and she acted like it was such an inconvenience. Doubt we'll be back anytime soon. Such a let down as we were excited to have a Panda Express in Stafford. read more

I have gone to this Panda Express location 3 times. First time I went inside because it was opening day and knew that the drive thru would drive me crazy (no pun intended). I got my food and noticed how gentle they were with the portions. Second time I went to the drive thru and I was waiting almost 10 minutes before I got to the window because the person in front of me wanted their free entree from doing the survey, whatever no big deal. Third time, I used the drive thru. There was nobody inside or in the drive thru line. As I pull up to the window I'm told please wait. Waited for about 2 minutes when I was finally greeted. I drive up to the window, show my ID for the discount. I get my change and receipt and noticed that I didn't get my discount. As she's giving me my food I asked why didn't she apply it. Her response was oh no I forgot. Lady, you literally looked at my ID, took my cash, rang up my total in 15 seconds so how did you forget. She didn't apologize or offer to redo the transaction. I normally check my order before I go home but I was already irritated. I get home and open my plate seeing that I was only given 3 honey walnut shrimp and about 15 walnuts, what the hell?! This place sucks. I'll just go to the local Chinese food restaurants where I know I'm getting my money's worth of food. read more

One employee in particular is very rude to us. If I ask for cups of teriyaki sauce, instead of the cheap packets, she treats me as though I'm homeless or something. We used to visit 2-3 times week, paying upwards of $25 a visit, but because of this employee we stopped coming here and I'm sure they have noticed this too. read more

July 11th, server refused to wear gloves even after confronted by myself and a co-worker. She said she was only handling serving utensils after I just watched her open to-go boxes, scoop food in, and close them with her bare hands. That's disgusting even without COVID. read more

Absolutely horrible. They closed the dining room because of the tiny bit of snow that we got. 7:30pm on 2/18/21. So I had to go through the drive thru which I'm not a fan of. Because they rush just like the person did to me behind the mic. I told him I wanted the family feast. There are a number of items that comes with this order 5 to be exact. I was not helped thru the order considering I'm not the one that works there. So I have no idea what my options were, like I said no help just silence. No mention of sauces either. So I get up to the window they take my money. I get my order, Then I ask for sauces because the communication is horrible was from the start. I noticed my order was wrong so I asked to speak to the manager, and I'm confused at this point. He had an attitude i could here it in his voice. So he the manager took my order his communication is absolutely horrible, got my order wrong than wanted to argue with me about what I ordered. Horrible management skills. If he's like this with me and I'm a customer just to think how he is with his employees. I will never again be eating at this Panda Express in North Stafford, Va again. I didn't appreciate how the manager treated me. read more

The guy working the drive through is horrible. Messed up and he same order multiple times so I gave up. Won't be going here again.

What a disappointment - been there twice both times food orders were wrong and food was not good. Rice was not cooked all the way. Tasted like it had all been out a while and the egg rolls were mush in the middle...stick with the local small business restaurants. read more

Got my order from the drive thru. I ordered 2 bigger plates with sides. The chicken was too dried and the beef was too chewy and undercooked. Ended up throwing the food away. Not very impressed with this place. read more

The five stars on this are mainly for the customer service. The customer service here is always great! All of the drive thru ladies are so nice even when it appears to be busy and chaotic. They definitely don't show their frustration and that is a plus in my book. The food is good too, however, there was one time when I ordered the orange chicken and it was rather dry. Everything else is pretty good though. read more

I love panda, but I'm incredibly disappointed with this location. I thought having a drive thru would be great but it's terrible. After a 20 minute wait in line I was told one of my items would take an extra five minutes and to pull into a spot to wait. I was ok with five minutes, and I waited for 20 minutes trying to be patient and reasonable as I know the restaurant is new. After 20 minutes i went inside to ask for my food. Apparently the drive thru staff can't "see the grill" (excuse provided by line supervisor) so they made up five minutes. I would have gotten something else. I asked to speak to the manager. The line supervisor made it clear that the manager was too busy to speak to me but she said sorry, half sincerely. She was clearly annoyed that I confronted them about it and made no effort to try and salvage the situation. I'm not mad that more food needed to be cooked. I am mad with the inability to communicate in the kitchen and the lack of customer service afterwards. I'll probably go back because I do love panda, but I do hope management sees this and addresses it. read more