Sadly to say that this location has been going down hill in service for some time. Today's experience was finding plastic in my sandwich. Before that with manager Amanda it was couldn't get the order right and it was easier for her to add food to my account since I was unable to drive back after she forgot to put all the food I ordered into the to-go bag thru the drive thru. Looks like if I want to have Chick fil a I need to drive over to Embrey Mills location. It was a nice run but these staff members just don't care enough read more

The floor is EXTREMELY dirty. As in my sandals has resistance coming off the floor near the napkin area. Not asking for pristine spotless but wow. The s'mores coffee didn't really taste good either. Really tasted like a really poor quality coffee bean. The lady said my name wrong when I was picking up my order despite me saying (name here)? And she repeated the wrong pronunciation. Also absurdly expensive. 12 piece chicken combo and chicken sandwich combo for almost $30. read more

My favorite ChickFilA by far! I love that it's not futuristic and it has the kids play area. Service is great, it's actually clean and it's everything you expect from CFA. PLEASE keep the play area! read more

The drive thru is getting as bad as McDonald's. It is not my pleasure to park my car in the busy parking lot. I noticed there are designated places to park when your drive thru order isn't ready however I couldn't park there because the spaces were already taken up. Do better. read more

Restaurant has messed up my order numerous times then when I called back for the remake they promised they don't log it into the system like they say they will. Check your order with them AND get a refund if they mess it up. Or they will require you to hold the receipt despite already taking the order information from the receipt when the mistake happened. Management is rude and truly not helpful. They will hang up on you for f you require them to do their job. read more

Food was quick. This franchise is always busy. I came around 2:30 and it was packed. I left at 3 and it was still booming. Most of the people were in the drive thru area because there were plenty of tables available but people were coming in and heading out after receiving their orders. It was a rainy day so people seemed to be rushing more than usual. Inside was nice and clean. The staff were friendly. I feel like all Chick-fil-As strive for good service and are definitely the most consistent as a franchise. The 12 count nuggets and 4ct strips are always delicious. I've only had an issue once where the chicken was too crispy. The deluxe sandwich with pepper jack cheese has a nice kick to it. If you've never gone to Chick-fil-A and you happen to be a fast food chicken nuggets person, you'll never regret coming here. read more

Food was bland we ordered the spicy chicken deluxe and it was not spicy at all, also ordered a Cobb salad that was ok ! Service was slower than it used to be before and multiple tables were unclean with crumbs and napkins laying on them while some employees kinda just talked and walk around, the trash cans were overflowing with trash an at least I saw to employees take a look and do nothing, The employee at the counter even though was polite it felt like it was rushing the order process and there was not line my family and I were the only ones there at the moment and sure was slower than it used to be I don't know what has change but please return to that time when you ordered your meal and got it almost immediately. Am so sorry to see another food chain of restaurants that used to be top of the line in the food industry fall into mediocrity please bring it back to what it used to be! read more

Chick-fil-A - ows cars parked in a parking lot - Fast Food Near Me - Stafford, Virginia

Got my first order online and fast service. Missing one thing is my sauce but that's okay. Food is hot and delicious, love the gallon sweet tea. Will do this again next time. read more

Chick-fil-A - Chick-fil-A Chick-n-Strips with Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Stafford, Virginia

So sad, chick-fil-a anywhere is my go to place and I've never had a mistake with the food from all years of traveling and stopping in at Chick Fil-A's. My sandwich was so so salty I couldn't even eat it.! read more

Food was delicious and cooked perfectly. Service was excellent and awesome. Inside was cool with paintings. But my drink came with no ice when I asked for light ice. read more

Such a lovely location, but only knocking it down a star because the drive thru/parking lot can get pretty crazy being that this is the only Chick-Fil-A "in town". Come dinner time it is always busy, but I will say they are super quick with their service and have great customer service. My mother wanted a salad but there's been a recent recall on romaine lettuce and they had a sign on the front door stating the precautions they are taking (using a different lettuce). I'm glad they did that & salads weren't taken off the menu completely. I thought it was a little cold last night, but they still had 2 people outside taking orders and a pop up booth for payment, leaving their actual drive thru window for food only. Great idea and it is definitely efficient. read more

Chick-fil-A - Drive thru sign - Fast Food Near Me - Stafford, Virginia

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Probably the most stable restaurant in the county. Has been operating at a high level for decades now in the same location before the 610 area even had the Stafford Marketplace. It is truly a representation of high quality in the food industry in regard to professionalism, food prep, customer service, sanitation, and in an efficient manner. Everything in the facility is setup in a fashion that makes sense from bathroom locations, play area for the children, the drive thru management (the traffic they get from customer demand is insane). Their waffles fries and milkshakes are still unmatched. The way the process is ran, reflects the owner Mr. Les, character and military excellence. Thanks for the experience, God Bless. read more

I personally love this Chick-fil-A location. It is hard to miss driving down Garrisonville road since it is right of the main road. Located near Sake and an ABC store. It is not as packed and crazy like most other locations. The staff here are all nice and helpful just as expected for a Chick-fil-A employee. It is a well managed location! They've got a drive thru and have done some renovations recently to make it event nicer. read more

The parking and drive through is horrific. Food delivered in drive through before you get there and find yourself finishing up your food in the parking lot read more

Was down in the area recently for some work related training and ate here twice during my stay. I KNOW, the last thing I need is fast food, but this is the only fast food I can't seem to say no to when it's around. Got my usual, Chick-fil-A sandwich with extra pickles, waffle fries, and a chocolate shake. And, as usual, it was excellent. Best fast food sandwich in America. Service was fast and friendly, this store was really clean, and the food was great. Delicious. read more

Chick fil a is my go to. It is my favorite fast food restaurant hands down. Whether it's the breakfast chicken minis or a classic sandwich, chick fil a is perfect. This one often has a long drive through line which deters me from going there. You also can't sit down inside, which is a real bummer. I'll still go for their Chick-n-Minis for breakfast or their chicken noodle soup for lunch. Really anytime is a good time to go to chick fil a. Their wait staff is always friendly and seems like they're in a good mood. Chick fil a cares about feeding their customers as fast as possible but still with good quality. read more

It's chic fil a Need I say more? Yes? Oh, ok. This is a great chic fil a. I've never had a bad one. I love the nuggets with Polynesian sauce. I also love the grilled chicken club. And you can't go wrong with the waffle fries I'm also in love with the chocolate shakes. The fruit cups are also nice. This location is clean and the staff is friendly. The drive through line is a but obnoxious but all of the chic fil a drive thrus are. Except the one across from Hamburg in Lexington, KY. read more

I have gone to this restaurant a number of times. It seems to be good occasionally we do not get the full order. But I always wonder if they are afraid to put ice in your drink. I can't remember the last time I got ice in my iced tea read more

Not sure what is going on with this location as of late but they need to get it together. Everything was wrong this last time. Drink was wrong, the size fries were wrong and cold, the sauces were missing once and then they gave me the wrong sauces. They even shorted the number of nuggets. WHEN DOES THAT HAPPEN??? Maybe they need to stop having their employees work outside in the blistering and suffocating heat. And then find a way to double check the orders before they give them to the customer. I feel bad giving chick -fil-a a negative and poor review. It literally makes me sad. I am just hoping this review will lead to a means to an end. This is the one place in this area that people have to hold on to being able to depend on. We don't want it end up like every other food place on 610. Just barely caring. read more

Chicken is meh. Overly oily... their fries are good though. Pity theyre like the only restaurant in town that no longer does curbside pickup service... which means you either have to brave their stupid drive through or male your way through the lobby which isn't designed for a quick in and out.. for this reason alone I don't eat here. They're not worth the effort, especially when there are so many better chicken sandwiches to be had.... read more

food was average for a chick-fil-a, nothing that blew my mind, a couple things stood out to me tho. ive never seen a chick-fil-a with a jungle gym, is this a playground or gods created heaven on earth, chick-fil-a isn't a place of chatter and playing. chick-fil-a is a place where you can eat ur food and also praise the food like it was ur last meal. another thing that kinda irked me was the people inside, there were 2 little kids running around being louder than a jet engine, i was just trying to enjoy my heavenly food when i see these kids pussyfooting around without there shoes on, bare feet out n all. i was in shock but also utterly disgusting, not one worker asked these hooligans to put there footwear back on. DO BETTER OR I WILL. read more

I from now onwards call chick fli a a "sophisticated thief". Large fries always now delivered with broken pieces and never enough. Their tortilla soup "Bowl" which is over $8 is also never justifies the price. Shame and shame on you!!! I will never order from this place ever again. Poor!! read more

Chick-fil-A - Such a shame!! Large fries really??? - Fast Food Near Me - Stafford, Virginia

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Newly renovated Chick-fil-A now reopened for business. The food is good as always. Unsure if the indoor seating is more or less visitor friendly. Definitely do not care for new Restroom design. Now have two single stall RR open to any gender vice Ladies & Men's separate RR. In one of the new RR there's no Hook to hang Coat or Purse and no counter or other shelf or table to place a purse, phone, or other items you may be carrying. I did make these recommendations to Staff before leaving. read more

slowest drive-thru; been here many times and always a very slow drive-thru. even doing a mobile order doesn't help. very frustrating.

EDWIN, he seemed like he didn't want to help us, I also asked for the Strips to be cooked a little extra and he said No! I ask for it every time. But the food is always amazing. Employee and Manager needs to work on customer service. read more

We stopped by this location on our way to pick up a car. The chain as a whole is known for its efficiencies and customer service. But my boyfriend and I were blown away by how this particular restaurant was handling business during the pandemic. When we pulled in, the line was understandably wrapped around the building. As we got closer to the area where you order food, we noticed an employee directing traffic into THREE different ordering lanes. That's a first. As we pulled up to order, there were employees everywhere. They were wearing masks (most of which were a cute cow pattern!) and gloves. We saw a designated employee hand wash station that was even labeled with a professional-grade sign. The employee which we ordered are good from as so polite and helpful. She noted our plate and make and model of car. As we went to hand her our card, she says, "oh, you'll need to swipe it for me", and sticks a card reader ATTACHED TO A SPATULA toward my window. The ingenuity in safely distancing themselves while continuing to serve was incredible. We pulled forward to order and another employee was coordinating which car would flow into the single file line to pick up our food, based on the order in which our meals were placed. I am a huge planner by nature, so I was thoroughly impressed with this. When we got to the food ordering window, there were three masked/gloves employees outside placing food into clear plastic tubs to safely transfer them to the customer without contact. They were all cheerful, polite, and borderline apologetic that our drinks took an additional 30 seconds (!) to come out after our food. I noticed our bags were labeled with our car information, further evidence of the amazing thought and detail that went into ensuring great customer service. All in all, we were probably in and out of the drive thru in 5 minutes. Our order was correct, hot, fresh, and obviously delicious. For other fast food restaurants, this kind of service is normally impressive In itself. But the fact that this restaurant exceeded our expectations while safely dealing with the aftermath of a pandemic was truly one of the most incredible business operations I have recently seen. If you're local or just passing by, this location is a must-stop!! read more

My husband and I go to this Chick-fil-A at least once a week. I love the market salad with the zesty apple cider dressing Fresh and tasty read more

Half the time, they get the order right, half the time, you get half the fries, sauces. or nuggets you expected. Line is always super long and always unpredictable about how long it's going to take. Everyone is nice but just never something I can count on as a go-to when I'm in a hurry and need to eat; I do love their food though from other locations. read more

If you're looking for fast, but good food this is where you come. There is the debate on chicken sandwiches, and none compare to chic-fil-a's chicken sandwich. I love the spicy deluxe sandwich and the waffle fries. Everything is always fresh and hot. I've never had to wait long for anything no matter if dining in or going through the drive thru. Also Chic-fil-a sauce is the best! read more

Chick-fil-A - Spicy Chicken Sandwich Deluxe - Fast Food Near Me - Stafford, Virginia

Spent 31 minutes in the drive thru today.. That's pretty crazy for a chicken sandwich. The line always wraps around the building into the adjacent road. read more

Order was completely wrong except for the drink. Unable to eat due to food sensitivities and had to throw it away. Submitted complaint and requested refund - what did I receive from the store? Here is a coupon for a new sandwich! Sorry - I will not be back to this location. Wait time at 3:30 in the afternoon was ridiculous while I am watching 3 managers stare at a piece of paper on the wall not assisting the employees. Don't know what you have done with this store, but worst experience I have had since it opened. read more

Chick-fil-A - Ordered grilled chicken sandwich - received fried with cheese! Fries were over cooked and over salted. - Fast Food Near Me - Stafford, Virginia

Absolutely the worse, chicken fillet was so small in 3 burgers. Never coming here again.

Only fast food place that gets your order right every single time. Never once had an issue since I've been going here my entire life. Friendly staff, good food, and quick service times. read more

Always good service, Jeremy Jett went above and beyond to make our experience even better!

They were closed for construction so I got to go to other locations. Since doing that I've realized this location is the least accommodating to their patrons. I am not a fan of tots/hash browns whatever they're called. I typically will and for the waffle fries and wait on them. Both manassas locations as well as the Woodbridge one will accommodate the request, not stafford. The lady had an attitude when I even asked her if I could get the fries. I'll most likely just keep going to the other locations. I also get the 10 piece chicken minis so I can bring them to work to share with my coworkers, but this location doesn't even sell that count. ‍ read more

Great CFA! Clean store, friendly employees delicious chicken, french fries and milkshakes! Yum Yum Yum Yum Yum and yum!

REOPENED AS OF 30 July AFTER RENOVATION Reno in the inside nothing changed on the outside so car lines are still huge backing up traffic

The food amazing the drive literally incompetent he made me walk almost 2 miles to pick up my Chick-fil-A cause he couldn't figure out how to get to me but I'll give five stars for the food read more

Jaida at this location is perfect and deserves a raise IMMEDIATELY!!!!!!!! She took a spiderweb off our car and then gave the car a checkup and realized our battery was dying. She proceeded to build us a brand new battery RIGHT THERE. Impeccable service. She then noticed that I had a loose seam in my shirt and she whipped out a sewing kit and said "don't worry, that spider passed it's powers onto me." she then sewed my shirt up and tailored it AT THE SAME TIME!! I will be back. thank u. read more

The service has really gone down hill. Orders are incorrect consistently. I am looking forward to the new locations in stafford opening.