Extremely disappointed with my recent visit to the Stafford, VA location. Despite placing a mobile…read moreorder in advance, the experience was frustrating and poorly handled. After an extended delay in the drive-thru (20+ minutes), I went inside to pick up my order. I noticed what appeared to be my order (correct bag and drink) sitting behind the register instead of in the mobile pickup area. Multiple employees saw me waiting but made no effort to ask if I needed help or acknowledge my presence for a significant amount of time (+/- 25 minutes). More concerning, I observed several employees arriving for their shifts around 10 a.m. and immediately beginning work at the registers and handling food without washing their hands. That alone raises serious health and safety concerns. While I've enjoyed the food occasionally, knowing that this location doesn't follow basic food safety ruins previous experiences. I understand locations get busy, but lack of basic customer service combined with apparent food safety issues is unacceptable. I'm usually a fan of Hardee's, but this visit was a major disappointment.

I keep going back hoping for new management & hoping they learn how to cook plus not toasting the…read morebuns. Labeling the proper items. They keep adding more mustard. What if someone I know is allergic to mustard? Well I guess that means someone I know will sue if allergies lead to death. Past 2 years I've probably been there 6 different times to order food. Last year the manager gave my food to the car that was 3 cars behind me in the drive thru in which I confronted her when I walked in there. Turns out she mentioned to a younger employee that she needs to go to the bathroom. If that's the case, then the younger employee should've handed my food so the manager can go to the bathroom. And my food wouldn't been handed off to another person in the drive thru. I hope a new manager or DISTRICT MANAGER OR OWNER teaches these youngin's how to cook. And stop putting cheese & toppings on the bottom of a sandwich. I know someone's world can be upside down but the original sandwiches that was invented in the beginning of time of the restaurant was established is not supposed to be upside down. -Invention of modern sandwiches may pass to those who is willing to try them. I'm sure Wolfgang Puck & Gordon Ramsay would back me up on this even though they're more of gourmet. -Some things are meant to stay traditional.

It's been several years since I visited an Arby's and I always used to really like their food, so…read moresince I was in the area one weekday, I stopped in for lunch. The staff working there were really friendly and helpful. The menu is still appetizing, I could only hope that the items I was about to order would be prepared to spec and be as awesome. I tried a couple of their sliders; the Buffalo Chicken and the Jalapeño beef and both were excellent. The Buffalo was fresh, piping hot, and spicy too. I also tried their curly fries and they were OK, but a little on the cool side, so they might have been sitting in the bin before being served. Finally, I tried their Smokehouse Brisket and it was decent, but not nearly as good as those sliders. The lobby was decent, but all the sauces were empty. I asked for sauce at the counter and they gave me packets, as well as came out and filled the containers in the lobby. Overall - it was a nice visit and I'd return.

Jordan was AMAZING! The service was incredible and the food was perfect. I asked for changed on my…read morefood and he made sure the accommodations were made and I was extremely happy with the time it took to get my food and the service I got. For it being fast food, this gentleman is doing much better than anyone in this field I've seen in a LONG time.

Stopped in for a quick dinner on a Friday evening…read more Ordered a Fish sammich - added cheese, tomato, and onions (it comes with lettuce, pickles, and tartar sauce. Also ordered a medium order of French fries and a bottle of water. The sandwich was made to order - and was hot and tasty. The fries were also hot and crispy - although they could have used just a tad bit of salt. Service was good. Ate in, dining area was clean. Paid with Apple Pay.

Nice place, always clean. Service is always very good. The new Whopper is outstanding, really…read morejust as good as Five Guys and cheaper. The Saturday afternoon car cruise is always a welcome treat.

This Mission BBQ was very nice and the workers were very pleasant. I'm never actually been to a…read moreMission BBQ where there has been bad service yet and hope it never occurs. I ate inside and the ambiance was very relaxing. Two different people came by and checked on me and my dad. You absolutely feel welcomed at this location! The food was good. I ordered the pulled chicken sandwich, beans, and green beans. All were very tasty and filling. I would absolutely recommend this location due to the ambiance, cleanliness, and pleasantness from the staff!

A Military theme bbq place. Their brisket taste great and not dry at all. The baked beans and…read morecollard greens are also delicious. There are different types of bbq sauce on the table for you to mix and match.

I had a great experience this evening at the Panera at Stafford Marketplace…read more Everyone I interacted with was friendly and professional, but I especially want to recognize the gentleman and young woman working the To Go order area. They were welcoming, courteous, and genuinely kind throughout the entire experience. I've had a pretty rough and stressful few weeks, and although they had no way of knowing that, their positive attitudes and professionalism genuinely made a difference in my evening. Sometimes it's the small interactions that have the biggest impact, and this was one of those moments. Exceptional customer service isn't always easy to find these days, but they were amazing. Thank you for making my day a little better. I truly appreciate the kindness, and I'll definitely be back.

I absolutely love this Panera bread location. The service is great, the staff is attentive and…read morefriendly. The ambiance is very cafe chill vibe style. I also love their rustic baked potato soup. It's my all time favorite meal! Definitely get that meal with a brisk raspberry iced tea, and bread and potato chips. Trust me, your life will literally change! Thank you Panera bread

Been twice and the chicken has always been excellent! Perfectly fried with great sauce options. I…read morelove the Mac and cheese as well. Not a huge fan of crinkly fries to begin with but they have a great fry considering it's crinkle cut. Only thing I am not a fan of (hence the four stars) is the Cole slaw always tastes a little off to me. Won't get it again.

First time visiting a HCK Hot Chicken joint…read more I arrived around 6:00 pm on a Friday evening. No line - I ordered their fried chicken sammich with an order of fries, and a bottle of water. For heat level on the sandwich - I went with the Habanero level. They make the food to order - so they handed me a number to place on my table (I was eating in). Paid with Apple Pay. Food was delivered to my table about 10 minute later. The sandwich was hot and fresh temperature-wise. The fries were crispy - but not as hot as they should have been. It's like the two items were prepared at different times. Good sandwich - although I was a little surprised that the Habanero sauce that they sauced the chicken in the sandwich - was somewhat sweet. It wasn't bad, I'd prefer a more traditional heat without the sweet part. Dining area was clean. Service was good. I'd return here to try other menu items and heat levels! #HCKHotChicken

After placing a mobile order, I went through the drive-thru to pick it up. The employee was…read moreunwelcoming, did not greet me at the speaker or window, and told me to pull forward and wait. When my food was brought out, it was the wrong order. I went inside to have it corrected, while several employees saw me at the counter and did not acknowledge me. When I was finally helped, I was directed back to the same employee, who appeared frustrated by the mistake and responded rudely before getting and handing me my order. Even then, my order was still missing items. At that point, I chose not to return again. While the food is usually fine, this experience felt unwelcoming and poorly handled from start to finish. The lack of courtesy and repeated order issues are not what I would expect from Wendy's or even a fast-food restaurant.

Customer service was very poor, when we didn't receive a straw, we asked for one and we got an…read moreattitude back.

Not recommended. The music is always loud. In addition, not this specific location, and maybe it is…read moreme. The app sucks when trying to order. It takes too long. I always end up ordering at the kiosk. Just like all but chains, they say they do but they do it value the feed back. I am only one millions.

Super fast service, but a medium fry is $3.29, whewww Texas me pleaseeeeeeeeee…read more Can't knock down the eating cause of the price because it's like that everywhere here