I visit this Potbelly whenever I'm in the area. My only complaint is that the staff doesn't always seem to catch the order correctly. On about three occasions, I've received the wrong sandwich or salad, so I've learned to double-check my order before leaving. To their credit, whenever I've pointed out the mistake, they've been happy to correct it without any issues. While I appreciate that, it can still be a bit frustrating to have to catch the error yourself. Other than that, it's your standard Potbelly with the same menu and quality you'd expect. My go-to order is the Grilled Chicken & Cheddar sandwich, and I also highly recommend the Apple Walnut Salad with the nonfat vinaigrette--it really elevates the salad. read more

Me and my girlfriend just stopped in and got 2 sandwiches, 2 shakes, and a bowl of chili Mac. The sandwiches were pretty awful just boring, no flavor, and just generally felt cheap which is wild because it was 50 something dollars!?! Highway robbery, the milkshakes were terrible. Exact same result as just blending chocolate syrup and ice cream at home just boring. The cookies and cream legit tasted like a vanilla shake. NOW the good. Everyone that worked there was extremely nice and gave us a free bowl of Mac when we realized that they gave us chili instead of chili Mac on accident. The inside of the restaurant is just meh. I would Never come here again and I'm honestly questioning my life decisions at this point. I need to start eating at home more man. F@$& read more

Potbelly - Nasty shake - Sandwiches Near Me - Woodbridge, Virginia

Had I read Colby's review before I went to this store, I wouldn't have gone. My experience was virtually the same! We even had our shakes remade and they turned out a little better. However, It was still like drinking strawberry milk. Colby said it all. read more

Food was great, service fast with care given to creat my sandwich. Store was cleanliness customer service.

I love their sandwiches.Good service, real good service.I went in there when they first opened in the morning and the lady was professional enough to go through the menu with me.The only problem I have with potbelly is the sandwiches are too small read more

Order was wrong and had missing items. Had to go back repeatedly just to get what I ordered. Customer service from both staff and management was unprofessional and unhelpful. This was a frustrating experience from start to finish, and I will not be returning. For a company that promotes quality and service, this location failed on both. read more

Decent sandwich shop! I got the Italian sub with all the works and I absolutely loved my sandwich. Good flavors. My friend got the cheese steak type sandwich they have on the menu and he didn't enjoy it. The meat was too fatty and there was nothing satisfying about it to him. But the service was friendly and it smells wonderful when you walk in. I would return to get the same sandwich but I am unsure it pleases all parties. It's all about what you like! But overall, pleasant experience. read more

Potbelly - Outdoor - Sandwiches Near Me - Woodbridge, Virginia

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We ordered sandwiches through door dash. The sandwich had very little meat on it, no lettuce or tomatoes like pictured. It was more bread. I will never eat here again. read more

This place is still great! We love potbelly! If you've got a family and what a sandwich that's not subway and feels a little like Quiznos, this is your place. They not only have sandwiches that you can customize in any way, like remove bread from the inside of the sandwich, but they also have soups, which are quite delicious on a cold day. The dessert cookies are delicious as well and fairly cheap. My family and I enjoy this place because we don't have to take out a small loan just to eat out, like you do at most restaurants. If you want something other than the usual and at a good price, check these guys out. Enjoy. read more

Ordered for pickup - was fast and delicious. Try the cookie butter shake! Got the "wreck" sandwich and loaded with meat. Pricey for a sandwich so 4 vs 5 stars. Staff was friendly when I picked it up. Laid back atmosphere in restaurant. read more

My husband and I were staying at the Garden Inn across the street from the shopping center Potbelly Sandwich Shop was located. Our friend grew up in VA and he had mentioned that he really loved their sandwiches so we decided we would have some for lunch. It was a little confusing how to order, I thought you had to order your sandwich at the register but you actually have to order it a little before. I order the Avo Turkey add red onions because, duh and my husband got the Italian, we also got an Oreo cookie shake and a dream bar to share. The oreo shake was so delicious, thick and sweet but not too too sweet, the dream bar eep, definitely my dentist's nightmare, it was a little too sweet for me. My husband loved his sandwich but when I got mine they totally forgot the avocado for the avo turkey. They did give it to me in to-go cup, that I spread onto my sandwich. If you just want a nice tasty sandwich and are in the area definitely drop by, wish there was one in San Diego because I want that Oreo-cookie shake. read more

I have seen some pretty insane things but this one tops the cake. I ordered from this location and my roast beef sub came with a side of knife. YES, I open my sub and there is a massive size knife hanging out of it. How does someone forget to remove a knife bigger than the sandwich. Considering taking some sort of legal action. Check your sub before biting down, never know what type of cutlery may be inside. read more

Potbelly - Roast beef sub with a side of knife - Sandwiches Near Me - Woodbridge, Virginia

We go here frequently and I always order the Wreck and it never disappoints. The order is always right, on time and you can count on the consistency at this location! All the food is fresh and high quality. Will be back for sure! read more

Sandwiches are good I always get the tuna one and it's usually good however a few times it was a little salty last visit. Great customer service and fast service. read more

Super delicious, high quality, the shop is clean and well kept, the workers were kind and worked fast. Love this place. A bit expensive, but SO GOOD. read more

I am not really a sandwich person, but when I do get the craving for a sammie my belly leads me straight to Potbelly!!! To date, I think it is safe to say this is my favorite location to date. We dropped in on a rainy Saturday to grab some lunch and I think a few others had the same idea! First time in a long time, I arrived and the line was almost to the door but do not walk away, I repeat do not walk away. The line moves really quickly so the wait time is pale in comparison. I usually opt for the Chicken and Cheddar on a flat since it is the lease amount of yeast I can consume at one time. I am not really a bread person so the flat is just enough to hold my sammie together. I was excited to see they had the new Dill Pickle chips, which by the way are worth the try, at least once even for the faint of pickle hearts. They were actually quite tasty. Gave me that dilly dilly feeling. Word to the wise, if you want a milkshake order it when you order your sandwich otherwise, your milkshake will not bring nay boys to the yard because you would have waited to long for it, lol. We made this mistake which resulted in an additional about 5 minute wait for it to be made after our sammies were made, dressed and ready for consumption. If you like live music, it is the perfect day to visit as they have a gentleman who plays a guitar and jams out to some of the current and classic tunes. Kinda cool, kinda cool. Staff is great and makes sure that they get you thru the line fast, your smmies are right and you are on your way. Location is always clean and tables a refreshed in a timely fashion. Download the app to earn treats such as a free cookie after your first purchase. Location stays clean and if you have to use the restroom its a single serve, just fyi. This place gives a whole new meaning to ................. get in my belly!!! read more

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So I have ordered from here 3 times. Once nobody picked up my delivery order. Once they got the toppings wrong. Also somehow someone was able to use my account and my credit card information in Detroit to order food. They said they weren't hacked just some one bought my information on the dark web. It's not worth the hassle with delivery and barely worth going to the restaurant read more

Delicious! A little pricey, but a very good sub and very filling. The brownie cookies are yummy!

Two slices of meat in my sandwich. You must be kidding! I called and was told they put 1.5 ounces of meat in their subs. I've never been back. read more

I ordered from Potbelly's in many states. The last time I ordered and the food was delivered, I threw it away. I asked for a refund and never heard from anyone. read more

I had the meatball sub and a friend had the chicken salad. The chicken salad got a decent review, she wished it wasn't toasted. Ordered in the app and didn't see an option to not have that done so I'm not sure if that's an option to adjust but just make a note. The meatball sub was also toasted which was fine, the whole wheat bread was good, the Italian seasoning wasn't heavy which was nice but I'm deducting a couple stars for it being so salty. Like I'm on a low sodium diet so for others like me, beware. That had to blow my salt intake for the week, couldn't finish it. Maybe that is just a personal preference but that's my take on it. read more

Ordered two sandwiches at 4pm on 1/29/2023. Both of my sandwiches were like this. Thanks for the squashed sandwiches, assholes. read more

Potbelly - Sandwiches Near Me - Woodbridge, Virginia

I ordered a skinny sandwich, they made an original and charged me the extra $3 for 3 inches. Everyone acted like they didn't understand why I was upset when I didn't get what I ordered. The food was subpar and the service was horrible. Don't waste your time. read more

Sandwich are good and classic potbelly vibes. Sometime I go in and the soups are not ready which suck sometimes. Now the soda selection is filled and the don't always offer a soda off the fountain machine. The sad thing that I learned today is that their milkshake machine hasn't worked and they don't know when it will be fixed. Potbelly.... You the spot for the best milkshakes, sad day read more

Bathrooms don't flush. Tables are disgusting. Makes me think what is the kitchen like? I'm too afraid to eat here read more

Potbelly - Dirty tables - Sandwiches Near Me - Woodbridge, Virginia

Not a big sandwich person but came here after ring shopping with my boyfriend. Got a short shake and a chicken sandwich. My food did have a hair in it but when given back to the employee she did everything in her power to correct it and make me a new sandwich. The bread here is ok, meats taste a little weird but the chip selection is good. The shakes are delicious and a decent size for me since I can't so too much dairy read more

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Not just great food at this location, but also great service. The cleanliness is unequaled. I always look forward to seeing Ivette and her big smile, when I am there! read more

Visited on a Saturday afternoon. Fast quick service, menu is pretty easy to understand for being a first time visiter. Sat inside to eat which was quiet and clean. Overall the sandwich was good but it does remind me a lot of a subway type place. Price is comparable to other sandwich shops. The bread here is soft not a crusty type bread so if you are looking for that you may wanna check out another place. read more

This sandwich shop is one of the best one in the area. I really enjoy everything I visit this location. Customer service is always right. Employees are friendly. Love potbelly read more

I love Potbelly's, just not this one. I used to regularly go to the one in Fairfax where I used to work, and unfortunately this one just doesn't compare. I was served not 1, but 2 pieces of the tomato one typically throws out on my sandwich the last time I ordered from this one. read more

Potbelly - Sandwiches Near Me - Woodbridge, Virginia

LOVEEEE the chili!! I usually order it with a strawberry shake and lays chips which are also great. So many places would charge super expensive for chili and a shake but I love that the food is great tasting for a not overly pricey meal. The sandwiches are next on my list to try, but I 100% reccomend the chili and shakes!! read more

The food is always good.Prepared fresh.The mediteranean is my new fav.I got the veg. soup.Good.But not enough 4 the price.Good service.Charming decor. Re strooms are clean. Dining area not always clean. read more

We ate at Potomac Pot Belly on 8/8/22. Staff was really nice but it's ridiculous when a sandwich shop had no onion for the sandwiches, no hot peppers, and coke fountain drinks. Sandwiches for us are not good without onion and hot peppers, which they are known for. The sandwich tasted so bland it was hard for us to eat it, but we were hungry so we choked it down. Last time were here there was no small soup bowls. Not what the problems is but if you want to have paying customers you need to have the product that makes your food good. We won't be back for awhile and just hope whoever foes the ordering gets their act together. Not fair to your employees that they have to take the complaints from dissatisfied customers. read more

My recent visit to Potbelly Sandwich Shop in the new Stonebridge area was a success! I was craving a new lunch spot and was looking for one near me last minute when I decided to give this place a try. I got the Grilled Chicken & Cheddar sandwich (Originals size) on the multigrain bread and added lettuce and tomato to it. I would give the sandwich a 7/10 overall. The chicken tasted great with the cheddar accompanying it. With the price being $5.85 for my sandwich itself I was a bit worried I wouldn't be filled up by it, but that was not the case. It was a pretty good sized sandwich! I got Baked Lays (+$1.25) on the side. The decor of this place is interesting. It is sort of old timey southern style, but all over the place at the same time. You can tell they are going for something different. It wasn't the most interesting decor in the world, but interesting to look at to say the least. They have a guaranteed time through the line of 8 minutes, which I really like. It wasn't busy when I went and they took about 5 minutes from order to check out, so 8 minutes seems like a bit of a stretch if it were to be packed. I'm not sure if they have a "free meal guarantee" if they take longer or not. That might be something to check into if you decide to try this sandwich shop out! read more

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My fiancé and I were craving a sandwich and decided to check this spot out for the first time. I would say that this is probably one of the best sandwiches I have EVER eaten! The bread was soft, the toppings were a must, and the selection was great. I ordered a turkey club (comes with bacon) on multigrain bread with lettuce, hot peppers, tomatoes, Italian seasoning, and mayo. The hot peppers are a must! It gives the sandwich a little kick, but wasn't too spicy. The portion sizes are excellent. I was stuffed by the time I finished eating about 3/4 of the meal. I decided to order a side pickle ($1.00) instead of chips ($1.25). The pickle was HUGE! I definitely suggest splitting this with someone. In total, our meal cost about $16! The only thing I didn't see (unless I missed it or overlooked the menu) was any options to make your sandwich a combo meal. Other than that, the sandwich tasted great and the service was quick (they guarantee that they will have you ordered and your food made within 8 minutes). I will definitely be back if I am in the area! read more

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The first step to actually getting people to buy your food is customer service. Here I go trying to order here and the lady doesn't even really say hi and just says " You put in an order?!" I said no and she goes " what ? What ? Go order at the other side" with such a disgusting attitude. It's truly no wonder this place is dead. I walked out because I'm not about to be talked to like that. Her name was Anna by the way. Tell Anna to fix her attitude. read more

This, like other Potbelly locations, always deliver superior service. I often stop by here, sometimes mid afternoon other times late at night, and each time I've been greeted with a smile and my order has been made accurately. They have fresh mozz (extra $$) for a limited time while tastes great with my grilled chicken and cheddar sandwich. I love that they have partnered up with Level Up so getting bonus perks is great! There have been times that their scanner is down and I'm unable to use my perks and collect points for my visit and they've done nothing to compensate me. read more

This was my first time having potbelly. The atmosphere is cool. I was a little lost on how the whole process worked. The First Lady was nice. I order a turkey sandwich with cheddar and fixings. Ooooo and that damn chicken pot pie soup. Once I made my way through the line it seemed very rushed and the staff didn't seem happy. My soup was freaking amazing. I can eat that stuff by the tub load. My sandwich wasn't bad. I wasn't that crazy about it. Hot peppers were good but not sure why I had celery on my sandwich. Either way I'll be back to try other things on the menu. The salads looked pretty good so I'll see you guys soon. read more

Potbelly - Chicken pot pie soup - Sandwiches Near Me - Woodbridge, Virginia

Stopped in during the Taste of Woodbridge festival because we have never eaten here before and I must say that I am pleasantly surprised by the sandwiches. Price wise they are comparable to some of the other sandwich shops that you are used to. It is a nice atmosphere inside and there are outside tables to eat if the weather permits. Food and service was great. Will definitely come back again. read more

Potbelly - Sandwiches Near Me - Woodbridge, Virginia

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I ordered four salads an hour before I planned to pick them up. I picked them up and discovered once I got home and started eating them that they were frozen. They placed the salads in the freezer until I picked them up. It was disgusting. I called and told them and they agreed to remake them but it was raining and I didn't want to go back out in the rain and local traffic. Just never order a salad that far in advance because they freeze it rather than make it about 10 minutes before your scheduled pick up. read more

Potbelly - This is my frozen salad. Notice the ice in the cucumbers. - Sandwiches Near Me - Woodbridge, Virginia

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