Visited the store and got a giant sub and a club sub in tub and the worker Christopher literally gave me a sub in a tub and it was missing turkey and the bacon, just had ham And cheese ontop of that the worker Christopher was extremely rude. We ordered one sub and then he didn't even wait for the second half of the order and took the next customer. Then when we said we had another thing to order he said we don't order from the toppings guy. Then why didn't you ask what else we wanted from the first person instead of just going to the next customer and walking away after the first sandwich was ordered ? Ridiculous read more

This place is a joke! I waited thirty minutes listening to 90's R&B for a number 34 and still left when they said they had not started it yet. Don't go here, in hindsight I should have know they were super slow with the Thanksgiving times still on their window. The efficiency of this sandwich place is subpar. If I could give them0stars I would read more

Please improve restaurant's cleaning standard! Looking at a huge brown roach crawling on top of meat case doesn't inspire confidence for a good meal! I will be taking a very long break from this popular location! read more

Food is always fresh and exactly how you order it. Customer service always great behind the counter.

Jersey mikes is my go to sub shop and has been for years. They are pretty consistent for the most part. This particular location is hit or miss depending on who makes your sub. My order isn't complicated so when my order is made wrong I'm quite baffled. This has only happened once or twice so not a big deal. Service is always friendly and if given the chance they will fix their mistake. So that's a plus. Overall not a bad location at all. read more

DO NOT order delivery from this store!! I order delivery on Sunday for lunch during the week and the past 3 weeks they get the order wrong! They tell me to bring it back, however I don't drive ( hence delivery) . They just lost a weekly customer read more

There is no doubt that jersey mikes makes a good sandwich. My problem is that the cost of these sandwiches are really Insane. I mean I understand the cost of things are up but I mean this is completely outrageous a sub sandwich costing almost $20. This in my book should be illegal, and charges should be filed against those responsible plain and simple. read more

Good subs, but quit giving the LE/ Military discount. A bad move on your part ....................

Anemic wheat bread and wrong order. I ordered a #2 and got a turkey sandwich. This was a very sad experience at the store

Additional review. This time they remembered the bacon but decided if you want mayo you can put it on your own damn self. read more

Jersey Mike's Subs - Club sandwich no bacon???? - Sandwiches Near Me - Woodbridge, Virginia

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I never realized that we had a Jersey Mike's in town. I love sandwich shops and I have to say that out of Jersey Mike's, Firehouse, Subway, and Potbelly, Jersey Mike's is tied for first with Firehouse, in my opinion. Although this is a chain sub shop, it, nevertheless, is still good. The location makes for a great grab-n-get spot. Also, the staff are very friendly and are good with providing recommendations. Each of the staff wear mask, and they allow indoor seating as well as take out. Enjoy! read more

Jersey Mike's Subs - Sandwiches Near Me - Woodbridge, Virginia

I have never been here before today BUT I will definitely be back again! This sandwich was so bomb! 1000xs better than subway or my other spot I really liked! I cant say enough on how good this sandwich was which started with the fresh sliced turkey breast that seem to keep piling up! Just plain old goodness with simple ingredients...onion, lettuce, tomatoes, cheese, S&P and I think they threw on some oregano and red wine vinegar as well. I did get a chocolate chip cookie which was sooo good! I guess that must have made me full because I couldn't eat but a few bites of that sandwich. Oh yeah it's on a soft Rosemary Parmesan hoagie roll! Delish! Y'all will be seeing me again when I'm in need of my sandwich fix! read more

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A little over a week ago I stopped in and got two subs, one of which was a Club. Got home and the Club had NO bacon or mayo on it. Submitted a feedback and Tristan gave me a call saying to come in and he would fix the issue. Went in yesterday (05/01/2025) and good to his word, Tristan provided a Club with everything on it that was requested. JM has the best sub sandwiches I have eaten in a long time and the service at this particular shop is 5-star. GREAT team. read more

On 11/6 @ 5:40 I entered an empty restaurant with 1 customer waiting for food. 3 employees and only 1 of them (young white male) actually working making subs. He was clearly overwhelmed with to go orders and the multiple subs from the 1 customer waiting. He apologized and said he would be with me shortly. I understood so I waited patiently. 5 min later another customer walks in and told the same thing. Then whom I assume to be an "off duty manager" comes in with great energy & made me forget how long I had been waiting for a split second. A older lady followed behind him. Then about 3min later 4 other customers came in and not 1 single sub had been touched. The 2nd employee had came out to restock the chip station that didn't need restocking, bagged a couple to go orders and then stood and just watched everyone waiting. It had been 15min before the 3rd employee came out from the back to actually work. 8-10 customers later the 3rd employee then proceeds to get the bread for all the orders, cut all the bread, then cut all the cheese and started to cut all the meats for every sub and that is when it went south. I asked the young boy to pass my sub along to be made because I had been waiting for almost 20 min and now I was late for work and needed my sub made before he made them all at once. The boy caught an attitude and said " Man I don't even know what your sub is" and immediately I got irritated. His tone and attitude then shifted mine and we began to go back and forth about my sub and the wait. He then said "Im not making your sub" in which I replied "you will or I'll jump over the counter and make it myself for as long as I had been waiting. We exchanged more words and eventually I received my sub but this location gotta do better with hiring people who actually wanna work. The atmosphere has become very classless, careless with employees blasting personal playlist, loud and obnoxious cursing, and piss poor customer service. They need to better and hire better workers. Won't be going back to that location for a while. read more

Shout out to the three gentlemen working on the subs tonight! I ordered a #17 steak and cheese and it was undoubtedly one of the best I've ever had from Jersey Mikes. The vegetables were fresh and the sub was loaded with lots of meat and cheese. The restaurant was spotless as well. I would definitely recommend this location :) read more

wrong order delivery sigh not ok also what can you do you're stuck at that point ...........

Just drove backside of this Jersey Mike's near Hedges Run, Lake Ridge. 2 then 3 staff came out to smoke: smell of Weed/ Pot!!: yuck!! Tried calling local non- emergency police, as this is on private business property but no one picked up, as it went true to out going messages. This Jersey Mike's needs to be shutdown, cleaned up (meaning internal staff & managers) and started over. Wa told by a staffer in a nearby faculty, this J.M. reportedly has had over 20 violations documented. read more

I live in the Woodbridge area and probably twice a week I go to Jersey Mikes. Owen has outstanding customer service. He is always in a great mood and happy plus extremely respectful. My husband is a DC hotel manager. I've told Owen many times I would love to steal him and pay him $25/hr to run the front desk. He is very loyal to Jersey Mikes. I hope one day to see him as a manager as he deserves it X10. Jersey Mikes is very lucky to have Owen as an employee!!! read more

Jersey's sub freshed my taste buds. At $7+ it is not the cheapest, but the red wine vinegar, the cheeses and deli-appeal; are fantastic! This place was humming, sizzling: flat-out grinding out subs. Don't come here to micro-manage your order, like others below. Everyone was friendly. Well-lit. They also offer soups, hot pastramis, drinks & cookies. Rebel chef: 4 stars read more

Tasty food, tiny baby portions. I think this is this case at all Jersey Mike's locations, and it has never made sense to me. I can either pay nine bucks for a tiny baby cheesesteak, or fifteen bucks for a totally oversized cheesesteak. What if I just want a regular sized lunch? Anyway, I ordered the nine dollar cheesesteak with chips and a drink, and I'm still hungry. I'm not a person with a big appetite or anything. When I go to McDonald's, for example, I order just a burger with no fries, and that's usually filling for me. Why doesn't Jersey Mike's just make their portions a little bit bigger? This is a common complaint, it's all over the Internet, not sure why they don't just fix it. Their food is delicious. I lived in Philly for a few years and Jersey Mike's cheesesteak is pretty close to authentic. The bread's great, the steak quality is very good, the restaurant clearly puts a lot of thought into its food. I just wish it were a little more filling. read more

Ok service. What you would expect from a Jersey mikes. Easy in/out and adequate parking

Stopped by today, making it my second ever visit.... I had been frequenting Subway and WAWA for my sandwich selections. Love Subway because bread is always fresh, but Jersey Mike's tops them in this area since their bread is not softer, particularly the ends. Only ordered Steak and Cheese which is excellent but will try cold subs in the future. read more

Today my life changed. I haven't had a sub in 7 years - Jersey Mike's has gluten free subs, good lord almighty! There is a God above! Lol. Kayla and Rainbow were super cool, very hospitable and genuinely nice people to be around. Rainbow killed on the phone, she intelligently conveyed the menu and brought me right to the shop. Their shop was clean and the rest of the crew was prompt and professional. All smiles. I'm gonna have to go Schwartzenager on Jersey Mike's...lol.....I'll be BACK! read more

Jersey Mike's Subs - Jersey Mikes now has gluten free subs. I'll be BACK! - Sandwiches Near Me - Woodbridge, Virginia

stood in the building for 30 mins for a doordash order while the staff did literally nothing to help any customers while they were busy. Whole staff should be fired. read more

Voted the worst sub sandwich facilities in Prince William county, by myself, ! I've never been in a place where the lack of experience and communication by the sandwich make and the manager were so in-tune ! The sandwich-maker lack of experience kept him from making an order , after being informed 4 times! He even replied my request each time but still was unable to preform the request! The manager who was sitting at a near by table playing computer video games started " oh he was just trying to get it right " 4 times " with repetitive return replay is more than getting it right,! The manager refused to offer assistance in completing my order, guess computer video game of Fort night was interesting This isn't the first time customer service issues have come about from this one manager! Numerous other problems with her have occurred in the past 6 months, I've over looked them, no longer will I nor my family , patronize stores with our money and be treated in this manner, , the store isn't street acceptable except during certain low traffic on Prince William parkway! It's not handicapped accessible, 2 spaces only filled by the connected store patrons, curb access isn't handicapped wheelchairs and high curbs Wegmans 1. Harris Twitters 2, Jersey Mike's 3 ! I've shared this review with Their cooperate office, Google, ! I'm sure it's only me ? My personality or ? read more

Jersey Mike's Subs - Customer treated when walking into Jersey Mike's - Sandwiches Near Me - Woodbridge, Virginia

I ordered sub through Door Dash and unfortunately it doesn't give the option to add toppings. I called the location and they immediately knew who I was and addressed me by name based on already receiving my order. I asked if they could add LTM and a little bit pepper relish. The young man I spoke to was very accommodating and friendly. I appreciate great customer service!! read more

Jersey Mike's is a very special place to me. From the fresh sliced meats, to the fresh baked bread. Everything Jersey Mike's does, pretty much aligns with how I believe a submarine sandwich should taste and be made. The only thing you need to know is this: NO. 2, Mike's Way, no tomatoes, add pickles and pepper relish. Enjoy! read more

Jersey Mike's Subs - Perfect sub! - Sandwiches Near Me - Woodbridge, Virginia

On July 3, 2023 at 6: 15 pm, I visited this establishment (PWC Prkway) after my dentist appointment. I was very hungry and ordered two Giant sandwiches (#16 & #6) and gave a tip. As I was waiting for the order to be prepared, I noticed that the entire tub of lettuce was brown. I asked the young man, who appeared to be a leader of the 4 to 5 young ladies working that day, if he could cut some fresh lettuce. The young man stated that the lettuce was all of the lettuce that was cut for the day and that nothing would be cut. I told him that the lettuce is brown, old not fresh and that I did not want it on a freshly made sandwich. He then stuck his hand in the tub and flipped, and mixed the lettuce in an attempt to hide the brown lettuce. It did not help. I asked him if he would eat the lettuce? He said, No. I then asked him, why would you expect me to eat brown lettuce? The young man then stated, "Bro, you dont have to have lettuce on your sandwiches." I told him that I wanted lettuce and that lettuce is included with the sandwiches. I also told him not to call me Bro, as I am 58 years old and a paying customer. He then stated again that I didnt have to have lettuce. I asked him if he was a manager and he said no and that he can call one or give me a refund. I told him to give me a refund. Food is about presentation and business is about good customer service. To engage with a paying customer in the manner that this young man had done was unprofessional, and to address me in the way he had done was insulting. He should not be placed in a position to lead if he does not understand customer etiquette. read more

Ordered two steak and cheese subs a 6" and regular paid 23.00 . Subs were soggy and more mayonnaise than anything else.

All i wanted was lettuce on my subs and jalepeno peppers , but instead all i got was meat cheese and tomatoes , OL girl with the green hair took the orders snd she is the supervisor/manager on duty and screw up something that simple, might not be her fault she be suited for stocking shelves instead of talking to people and taking orders, Called over the phone to talk to her about the subs missing what i asked for , she said she put them on and insisted i was lying, no i dont want free food i just want what i payed for. awful experience , heres a pic of my sub read more

Jersey Mike's Subs - When you ask for lettuce and they give you no lettuce , supervisor made this order. - Sandwiches Near Me - Woodbridge, Virginia

Always has slow service. Sub not even made right once I received order. They seem not to be able to handle a high volume of customers, because service is okay as long as I'm the only customer in the store. read more

Most of the time when you order online it will take them an hour, so you will have to sit there looking like a fool for 30 min.

Got the steak and cheese sub with onions, peppers, tomatoes and mayo. It was OK but nothing to get excited about. Just seemed a run of the mill sub to me. At least the sandwich maker seemed to know what he was doing. The cashier asked me if I wanted a drink. I told her I did that I wanted a coke. She said it is right over there. Finally when I asked her to show me she admitted they had no coke. She said I don't know the difference between coke and pepsi?! The sub was pretty good sized. I thought it would be cut in half but it wasn't. read more

Wow! If you're looking for a place where the employees greet you with a smile, create a friendly atmosphere, and customize your food to perfection, please check out this Jersey Mike's restaurant. The employees appeared to be high school kids, which was extremely refreshing to encounter young people with such pleasant attitudes. Jersey Mike's gave us free subs and drinks for our birthdays and they were absolutely delicious. Jersey Mike's has the best birthday rewards coupon, because it expires one year after your birthday. Aside from fostering an environment that welcomes all people, the employees delivered on exceptional service. I highly recommend visiting this Jersey Mike's location because their food is reasonably priced, fresh, and quickly assembled. read more

I love the food here. I visit at least once a week for the last year or so. Allow me to give my two cents. Customer service is not the best or should I say is terrible over the phone. Attitudes and sometimes they disconnect the phones so you can't call in. There's no way the line is busy for a whole hour. After the hostile phone call I always show up with positive energy. The staff it's so cheerful and welcoming in person. They are some of the fakest people in Woodbridge. Keep that same energy you had when you answered the phone. And please stop staring at the chip reader to see if I'm going to leave you a tip. So annoying. People have peripheral vision and we can see you. Hopefully this can be taken as creative criticism because the truth is that I love the place and I bring friends and family with me all the time to spend money and support you guys. Stop telling me over the phone that my order takes 20 to 30 minutes when I know it only takes a third of that time and my sandwich is always ready when I get there within ten minutes. Other than that keep up the good work. The place is clean and that's the main reason I choose this location. read more

Out of all the sandwich choices around, it's at the top of the list. I'm from Philly and I get nostalgic for a good hoagie and cheesesteak from time to time. This place is not the real thing but it's as close as I've gotten in Virginia. Beats subway, firehouse, etc hands down. Bread is good and thick, meats are piled high and look like real meat not over processed crap, cheese is excellent. I've only had the turkey & provolone - my usual go to, the chicken parm- too much sauce on the sandwich and the chicken was not breaded it was just ok, and a cheesesteak which was really good. Staff is usually friendly and patient while you decide what the heck you want. The spot off PW pkwy is tiny and the tables are usually messy but I just wipe it off and grab a seat most times. read more

We have been totally hooked on their subs. No chips needed, so that alone tells you how much delicious meat they stack on your sub. The steak and cheese are divine and plentiful! For a nice warm day, I found love in the Super Sub-Mike's way is all I get. Yummmm..... Price range? I usually spend $36 for my family of 4-but that included one Giant sub. The meat and bread is totally worth it. Subways has been erased off our list and memories. read more

Big thanks to the Friday team! I was having a rough day, Jersey Mike's wasn't my first choice. Glad I ended up there. Great sub and thanks for the cookie helped turn around my bad day!!! Thank you, thank you read more

Disappointed that I could not use my points for a kids meal even though the website says you can. Subs taste great and employees aleays great you. read more

Awesome Subs, very friendly, and they cut the meat right when they make your sub made the way you want it. read more

Jersey Mike's Subs - Jersey Mike's Subs - Sandwiches Near Me - Woodbridge, Virginia

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