Very clean place. Close to the highway service was quick Food was good Bathrooms are clean good for people with disabilities. Plenty of table to sit around read more

Chick-fil-A - Eat more chicken - Fast Food Near Me - Woodbridge, Virginia

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Hands down the worst Chick-fil-A in Northern VA. The lady (Anna) giving me the meal was rude. The food was cold. When I informed her, she said, "You can go inside and fix it." Terrible!!! Skip this location and give your business to another location. read more

I had a frustrating experience at this Chick-fil-A in Woodbridge. My order was wrong, so I returned to the restaurant shortly after picking it up. The staff took back the incorrect items but did not replace them or refund me for them. When I spoke with the manager, Marco, he said I would have to return *all* the food to receive a refund. I explained that my kids had already started eating the items that were correct, but he said there was nothing he could do. I live about 45 minutes away in Fredericksburg, so having to come back in the first place was already inconvenient. Mistakes happen, but I expected the incorrect items to be replaced or refunded. The way this was handled was disappointing. read more

Only reason I'm giving 1 star is because I have to to write this review. The teenage staff tonight were really testing my patience. Came here to support my nephews school fundraiser for an upcoming field trip they'll soon be taking. Ordered $93.39 worth of food...mind you I don't even eat chicken/meat anymore of any kind of meat so this was all to support my babies. Anyhoo-one of the staff working tonight came over to our table and informed my sister that she was supposed to receive 8 coupons for free breakfast sandwiches, with tonight's purchase, however he had 4 in his hand, wrapped in a copy of my receipt. The young man, asked if we could look through the bags to see if the other cards were by chance placed in the bags, and they weren't so he said he would be back with the other 4. He literally stood with us as we checked to see if we had already had them. But we DID NOT. If the young man never mentioned anything about these coupons, we wouldn't have even known this was an incentive for coming tonight. I allowed the kiddies to dine in. So many of their classmates were present and they wanted to hang out with their friends a bit. After they were finished and we began cleaning, preparing to leave, and I remembered the young man never returned with the vouchers/coupons that he had mentioned. So I went to the front looking for him and explained the situation to who I assumed was a manager, because I couldn't find the original person we had spoken to, however the young man we originally spoke to and another young lady were congregated together and I could hear them saying they had already given us the gift cards as if I was trying to finesse them for more. I was appalled! Just disgusted and disappointed. Like I literally just spent damn near $100 just because and you really think I'd be pressed for some free sandwich coupons?!!!???!!! Help me make it make sense! Have some COUTH for goodness sake's! I tell you one thing! They won't ever have to worry about my bring my babies here ever again! School event or not. Next time I'll just make a donation directly to the school. Shame of you Chic-Fil-A! Happy Yelping! read more

Chick-fil-A - Copy of my receipt lol - Fast Food Near Me - Woodbridge, Virginia

I ASKED FOR NO TOMATO AND GOT A SOGGY TOMATO SANDWICH WITH OTHER MISSING ITEMS ??? Why did I get a fry where they fill it only halfway, and it's actually cold. No way this sat there for like an hour or so and got cold I'm scared to eat it. Then they give me the jalapeño ranch bacon sandwich with no jalapeño ranch. Yeah this Chick-fil-A does not operate to the standards of the other franchise owned Chick-fil-A's. Terrible! read more

Chick-fil-A - CLEARLY SAYS NO TOMATO BUT STILL GAVE ME TOMATO - Fast Food Near Me - Woodbridge, Virginia

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Very nice Chick-fil-A. Clean, spacious and friendly staff. We dined in and our food was fast to come. There is a nice amount of seating inside and out. Bathrooms were very clean! read more

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Amazingly fast drive thru during morning breakfast rush. Love how friendly the staff are. Got the breakfast burrito and customized it easily (no hash or meat) and it was delicious! Didn't go inside so can't comment on the ambiance. read more

I've always been a fan of this company. They make you feel valued. Also this location has large chocolate shakes, as most have gone to one size. The employees here are polite and work so hard. They have my complete respect, but this one can be difficult to navigate. Its location, location, location. Right off 95 and the Prince William County Parkway, it's always busy. The drive thru lines are best avoided. Kudos to the employees working it, but it reminds me of the Beltway. Relaxing and peace, are important during a meal. This is the Times Square of Chik Fil A's. Yet the food is quite good. Honestly I don't know how they do it, but a very clean location. Taste is subjective, but the drive thru and people everywhere just isn't my cup of tea. Still a good place, and I'm grateful to the kind employees here. read more

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Customer service is horrible. After waiting in the drive thru line for 10 minutes they just let people cut in front of you and when you complain, they act as if it's not big deal. I guess my time is not valuable. read more

It's Chik-Fil-a so the standards of friendliness amongst the staff is expected and delivered. The food was also as expected. Good quality and fast service. On our road trip we were in and out within 20 minutes. Also, the bathrooms were nice and clean. Overall a solid recommendation for a quick, filling bite to eat. read more

Chick-fil-A - Spicy Chicken Sandwich Deluxe - Fast Food Near Me - Woodbridge, Virginia

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Love the spicy chicken meals. The food is great and the service is speedy although it's always super busy.

Plastic was in my food. Also, they are currently not allowing Google or web site reviews. I will no longer eat here. Be careful y'all. read more

Chick-fil-A - Fast Food Near Me - Woodbridge, Virginia

I ordered the 30 nuggets at the one at PW Pkwy & I95 today. UNEATABLE! Salty. Salty! Salty. Wasted money. The chicken is no longer worth the hassle and lines. A lot of money to waste. read more

Honestly, I've done to this location a couple times and have had bad experiences almost every time. The customer service is honestly pretty bad always seems to rush you and that lead me just to order on the app almost always. The parking and drive thru is absolutely horrendous. This location led me to eat less chik fil a. The food is decent enough from what i had from chicken sandwiches, the wrap, and fries. The interior is updated as well so i guess that's one plus for them. read more

My approach to reviewing franchise establishments comes down to how the food compares to its own standards and the intangibles of the location itself. If you are trying these places for the very first time and writing a Yelp review afterwards, I can only assume you are coming from another country, planet, or pulled up in a 1981 Delorean with last name McFly or Brown. In terms of quality, the food is up to par in terms of temperature, texture, and seasoning. The parking lot is a disaster since there are twin lanes for drive through but if you are dining in or carrying out, there is no way to drive around the drive-through lanes which are typically packed or even worse, once you find a parking spot you could be blocked by the same traffic when pulling out. Like most Chick-Fil-As, the team moves pretty fast in terms of taking and processing orders compared to other franchises where one has to wait several minutes even without a line. However, this location is a victim of its own success since it is way too busy (there needs to be more rival establishments nearby for a solid second choice) therefore expect an average 10min minimum wait whether you are doing drive through or even ordering ahead. read more

A good place for a meal or a snack in the Woodbridge Area Chick-fil-A is a popular fast-food chain known for its great chicken sandwiches and exceptional customer service. They focus on quality ingredients, Southern charm, and great tea. Chick-fil-A has garnered a dedicated fan base across the United States, of which I am definitely one. As of 2022, Chick-fil-A has over 2,500 locations throughout the country, making it one of the largest fast-food chains in the nation. There are over 50 Chick-fil-A locations in the broader Washington, DC Metro area, catering to the area's diverse population and visitors.This restaurant is located on the south side of Prince William Parkway and is just to the east of Telegraph road. It has a drive through and dine-in area. I have used both of these options. One my recent visit I actually ordered and enjoyed my food inside. THe staff was very friendly and the area was clean. The food came out quickly and was delicious, as always. The food is the same delicious quality food found at any Chick-fil-A location. The prices seemed reasonable for our current economy. Overall, it was a good experience with good food at a reasonable price. read more

This is the WORST location for service. Say clear. The service is not the caliber we've grown to expect from Chick-fil-a and really corporate doesn't seem interested in fixing this location. Stephen, manager on saturdays was very nonchalant about the service provided. And they have a ridiculous process that have you circle the building twice just to pay and get your food. Smh. They also messed up my order. If you order more that 1 entree, they will force/stuff everything in 1 bag, even if you request them bagged separately. If I order an entree be decent enough to bag it as an entree when requested especially for the cost. read more

Chick-fil-A - Fast Food Near Me - Woodbridge, Virginia

Standard chick-fil-a with all the goodness of this fast food chain. Fries were a bit soggy this time. And chicken a bit greasy. Unusual for this chain. Bathrooms were very clean. read more

I went to chick fa today on 9/24/24 placed curbside order. got home and was eating my food. bit into my chicken tender and there was a long black thick chunk of hair in my tender! my hair is not black! and it for sure came from someone who isn't black descent. this is absolutely disgusting, please chose another location. read more

Chick-fil-A - Chicken tenders - Fast Food Near Me - Woodbridge, Virginia

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Decent chicken, Waffle fries are good with cheese sauce, lemonade is delicious employees are great read more

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My favorite Restaurant by far! They are such kind and positive people and will make sure to get your order on time and quickly. Love going to this place. read more

Remember when Chick Fil A was the standard for customer service? Now you get soggy fries you need to throw in the oven and only half full. How hard is it to cook potatoes and fill the container? I just don't get it...it's expensive for not getting what you actually order. CFA IS OVERRATED!! read more

Chick-fil-A - Halfway filled. - Fast Food Near Me - Woodbridge, Virginia

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Ordered a Cobb salad for lunch. After eating half of it I noticed what looked like a fly. I was extremely disgusted. I have numerous issues with this location but this takes the cake. read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Woodbridge, Virginia

So sad that I even have to write this.... the grilled chicken nuggets are gross. Like super gross, like the epitome of gross!!! Don't do it, just don't do it. Slimey. Rubbery. Wet on the outside, dry on the inside. Literally the non tastiest grilled chicken I have ever tasted!! One the positive side, the drive thru line was quick and the gentleman who helped me made the transaction seamless. read more

Chick-fil-A - Fast Food Near Me - Woodbridge, Virginia

I would improve their attention to detail when packaging orders based on the customers requests. I purchased 4 adult meals, 1 kids meal, and 1 single sandwich. The side for the adult meals was waffle fries and macaroni and cheese was the side for the kids meal. I admittedly didn't check the bag before I left because they usually don't make mistakes. I purchased this food for my daughter's teacher and her for lunch, so I didn't have time to come back to the store when I noticed the error in her side. I immediately called the store, in which I was directed to their customer care line through an automated system. I explained what happened and the customer service representative told me to return to the store with my receipt and explain what happened. She also explained that she would send my name to the store as a means of rectifying the issue. I was fine with that because I figured I'd take my daughter to pick it up after school. I arrive at the store, and the mobile app wasn't working to pull up my order. I provided my name, email address, and rough estimate of how much I spent during lunch for the cashier to locate my mobile order in their system. Although it might not have been their intention, the interaction with him explaining my story to a manager and them not speaking with me earlier, made me feel as if they were questioning my integrity over some $3 macaroni and cheese, after I spent around $70 for lunch. The young man was able to locate my order in the system, and I reconfirmed that the only thing missing was the macaroni and cheese. The young man offered me a free sandwich, but I don't eat Chick-fil-A. I only purchase it for other people, including my toddler. The fact that anyone would assume that someone would fabricate a messed up order, over some $3 macaroni and cheese when it's not even baked with cheese pulls, is absolutely asinine. Given that Chick-fil-A is known for their service, I must say that they failed me today. The included pictures are screenshots from my call, to prove that I tried to contact them after I noticed the mistake and actually spoke to a human about the issue and from the receipt to show that I should have received macaroni and cheese for her meal. To be clear, their macaroni and cheese is not good enough for me to drive back to the store and lie about it being missing to get it for free. Again, I paid for this for other people. read more

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The food was good but the service could've been better since it got delivered but it's ok

This is the first time I've been disappointed with Chick-fil-A. today I decided to stop and get some breakfast on the way to work and I ordered a chicken egg and cheese biscuit with pepper jack. I got the meal with a coffee. I checked my bag it had all the correct amount of food in it that I ordered. I hit the road open up my sandwich it turned out it was a chicken egg and cheese English muffin. This is the first time that any Chick-fil-A has ever mistaken, a biscuit for English muffin. But this one definitely did. There was no wait and never is much waiting at Chick-fil-A because they have such a good process but I am disappointed that they didn't get order right and I didn't get the biscuit I ordered. read more

Just like most people I was in the area and realized it's not Sunday so I decided to get some great chicken! But, today wasn't so great and which is why I'm taking my time to write this review because going through the line to get the service I got was a waste of time... and money. Normally I expect three thing from Chick-fil-A which are professionalism, customer service, and great food! None of which I got from this particular restaurant that might as well be a Popeyes or KFC with how they operate. The highlights from my visit are employees that just didn't seem to care, I asked to add a milk shake to my order after the employee abruptly just took what he thought was my order and didn't confirm and started to walk away. Then after getting to the window to get my food there was no milkshake and when I mentioned it the employee he already started walking away. I then pulled up to the window and you'd think that would cue interest from the employees, but when I realized the employee didn't add the milkshake to my order I just left. After leaving and I was already making a right onto a busy road I realized there was no straw for my drink and then later when eating my fries I found them to be overcooked and chewy and lacking even a little bit of salt. So overall my worst Chick-fil-A visit ever. read more

This Chick-fil-A location on Prince William Parkway in Woodbridge is a great place to go for everything that you expect in a Chick-fil-A and more. The staff here is very accommodating and efficient at getting everything together. I have had a really good experience every time that I have been here. read more

Chick-fil-A - Chick-fil-A - Fast Food Near Me - Woodbridge, Virginia

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This chick-fil-a located within the king's dominion amusement parK near snoopy world. I love chick fil a food but this located was really understaffed. Half of the restaurant was closed to due to being understaffed. The line and service was very slow. By the time we ordered and got our food. It's was very greasy and not great. It's was overpriced for being in an Amusement park as well. read more

Gave me wrong order in my hand I was doing drive thru some people don't have time to watch the order cuz there's a huge line in the back but they you be aware of every order by asking Name first and say it clear so we can hear you tidal waste of my time and money read more

I love Chik-Fil-A, However the customer of this location makes me feel as if I stopped by the worst Mom and Pop Shop in town. 3 times on 3 separate occasions, I've had to go through the Drive through lines multiple times to pick up my Mobile order. The team members helping me as well as other customers......just aren't cut from the same from the Chik-fil-A cloth of the rest of the successful locations. On my 4th time about to circle around, I was told that I was proceeding through the line incorrectly. Wow, I get it, but you couldn't of told me that the 2nd or 3rd time. There are others who complain about what I'm complaining about. Customer service in the mobile order drive through line. The drive through line at this location is different than other locations. It's wrapped around twice. After understanding what went wrong, I get it, the reps are not recognizing the error drivers are making (which is easy to make given the million signs posted) (too much isn't always a good thing). There temperament is quit different as well. I'm not a difficult person and I now see where the error lies. Communication. Please fix the communication. I ended up leaving without my ONE sandwich I waited 45 minutes for. read more

They weren't as nice as in other chick-Fil-a's. I had a breakfast biscuit in Tennessee for the first time 1 month ago, and it was TO DIE FORRRR, so I figured I would have one again here, and it was terrible! The biscuit was overly cooked and not fresh. read more

Disappointed in all the changes at chick fil a. I ordered a Cobb salad as I have for years. I have a tomato allergy so I asked for no tomatoes and I was told they no longer accommodate that. What!! Sooo much business to be lost because they no longer care about allergies. Crazy! read more

This location is always very busy, I tend to run inside when I'm in a rush since it's much faster then the drive thru. I stopped in for the egg white grill sandwich. It's the absolute best breakfast sandwich out there! The cashier was very friendly and helpful and I was in and out in less than 5 minutes. I will definitely visit again in the future. Be sure to download there app to get rewards and earn points ! read more

Chick-fil-A - Fast Food Near Me - Woodbridge, Virginia

I've seen plenty of Chick-Fil-A locations and how busy they get back home in California, but this place gets a lot more packed. When I stopped by here, the place was full. There were no open seats, and it seemed that every little league team came here to have lunch that day :-/ After a short wait in line, I ordered a grilled chicken sandwich and an iced coffee. I got it to go, and I had my food in a short amount of time. I went back to the car and ate my food there. Afterward, I stopped at a gas station right next to this place, and continued on my journey. If you come here on a weekend, don't expect to dine in. The cashier told me that this place gets very packed on weekends, so they make every order to-go by default. I did not mind, but for everyone else, plan accordingly. read more

Chick-fil-A - Fast Food Near Me - Woodbridge, Virginia

Pros: Incredible for Fast Food, Awesome Chicken Sandwiches, Good Breakfast Options, Service! Cons: Extremely busy at times Now yes, I did give this 5 stars, and compared to other fast food chains this place deserves all of them! When you think of fast food you think McDonalds, Burger King, Taco Bell, grease, fat, processed. This isn't the case with Chick Fil A! This has become my go-to whenever I'm considering fast food. Chick Fil A has only chicken, chicken sandwiches, chicken nuggets, chicken stripes, chicken everything! I will say it's some of the best chicken, none of that leaves-you-guess-what-it's-made-of mechanically separated pink goo (Google it)! I only have GREAT experiences at this Chick Fil A. My only complaint is it does tend to get VERY busy, but it's also the busiest Chic-fil-a in the states! Anytime after 4:00pm expect to be waiting in line at the drive through or trying to find parking. Saturdays, you can ask the cop directing traffic in the parking lot about how busy it gets on Saturdays! Everyone who serves you is always polite and helpful. When you sit inside they will ask and get you refills and even take your trash away for you which is quality service for fast food prices! A special thanks goes out to the morning crew on 28-Sep-2012 for the excellent service. Kaylee...and the other girl... I wasn't able to get her name helped me out with breakfast choices and gave me great service. Thanks Woodbridge Chick-fil-a! read more

Ordered a CHICKEN egg and cheese sandwich and they put no chicken on it and then wouldn't pick up the phone. If they would pick up and offer to fix it it. I wouldn't care but I guess it wasn't their pleasure! read more

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Dear Chick-fil-A @ 2425 Prince William Pkwy Woodbridge, VA I am writing to inform you that our family will no longer be patrons of your store location until your play area is reopened. The last several times we have come into your location for a family dinner my children have looked forward to playing in your play area only to be completely disappointed because it is still closed. You were once our location of choice to get dinner and give the kids some play time. In our home Chick-fil-A was lovingly called Moo Moos because of the cow logo my eldest started calling it that and it stuck. You hold fond memories for us and it was very hard during the pandemic when we were no longer allowed to eat inside. Then as the store reopened inside dining, we have continued to wait for the ever-loved play place to open yet all this time later it is still closed. My daughter this last visit asked me a very good question. "Why is their play area closed but when we go to Mc Donald's their play place is open?" Considering my 3-year-old's questions and observations I asked the team member at the register, "why is the play area closed still and when will it be open?" The response that was given was we don't know why its still closed and we don't think they will open it again. I would like to encourage this store to evaluate why they are keeping the play area closed? These play spaces provide a great service to the families of your local community. On your website is says "At Chick-fil-A®, we love serving others - both in and outside our restaurants. From supporting local charities to hosting school spirit nights, Chick-fil-A® restaurants are committed to giving back in ways that are most meaningful to our customers and our communities." I have highlighted some sections of your community statement that do not line up with the poor choice to keep the play areas closed. I want to share with you that it would be very meaningful to allow your patrons which are usually families to use the play place once again inside the store. Please reopen it. Make it a community event if you'd like. But allow our children to enjoy a family dinner out once again with some great playtime. Sincerely, a very disappointed family of 5 read more

I'm not sure how long curbside has been available at this location but I waited close to 30 minutes for my order and never received it and had to leave the restaurant which sucks. This location is one of the busiest ones I've been to. read more