Got a to go order of broccoli and rice. Unfortunately it was Supposed to be beef and broccoli. There was one small piece of beef and two slivers of beef. That left me with a bowl of rice and broccoli. You know calling in an complaining will do no good. They will just offer to make you come back. The thing that gets me is you know the person that made the bowl had to of noticed. That type of service is what makes me not want their food again. #pandasuckstome read more

Panda Express - Chinese Near Me - Pflugerville, Texas

Dont go for the chow mein... it's all onions! There literally less than 10 noodles in each 2 entree plate.. I tried calling and get an error message, telling me to enter my access code... of course. Smh. #ThanksForTheOnionsYall read more

Panda Express - Onions with a hint of noodles - Chinese Near Me - Pflugerville, Texas

Bunch or kids working here. Has the open sign on, sit at drive thru and when you pull around after no response, they are all standing around on cell phones inside. Lights on, grouped around. Then call the number to see if they are open and they speak Spanish so you think you have the wrong #. If they weren't open they wouldn't pick up the phone. Thank you for making it right with a free small gift card. Hopefully service will continue to be better. read more

I wrote this review out of frustration and I didn't think my review would be replied by the owner. But he helped make this issue better and I am happy I was acknowledged. read more

Isaiah B at the drive thru window, you sound and act like you really don't wanna be there.

I love this Panda Express location. I'm always using drive through. Employees are friendly, willing to give you extra stuff. I really recommend this place. Food is just awesome!!! read more

It's a typical Panda Express, these people get really overwhelmed in the drive thru lane though so check your order before you drive off...I got the walnut shrimp and they forgot to put it in there and they upcharge you for that so I made my hubby go back in to get it...and they were closed so he had to scowl at the door before someone finally let him in. They tried... read more

First time at this location and I got this long hair in my food. No it's not mine. My hair isn't that long or straight. read more

Panda Express - Hair in my food after visiting for the first time. - Chinese Near Me - Pflugerville, Texas

they always "run out" our chow mein, or veggie spring rolls , but really they most likely are just being lazy and don't want to make more

7:50 PM, I ordered 1 panda bowl chow mein and orange chicken. The Hispanic female Manager (black Panda Express shirt) counted and placed 9 small pieces of Orange chicken on top of the noodles. An Hispanic male customer ordered the same 1 Panda bowl with Orange chicken. His Orange chicken was not counted and many pieces of Orange chicken was piled on top of his noodles. I took pictures of each bowl for documentation. The same Hispanic female Manager asked the other female employee, did he order a large or extra Orange Chicken, and the other female employee said NO. These Panda Express employees are all Hispanic and are very unfair and they do not treat all customers the same. They favor other Hispanics and does cater to them. I am not Hispanic. I have witness this treatment each time I buy from this Panda Express location. I do not like the Chow Mein noodles and do not like the Orange chicken. I buy for my child. I will share my experience over many social platforms buying meals from this Panic Express Location, 18600 Commercial Limestone Drive, Pflugerville Texas 78660. read more

Since they started putting less onions there on top again there's not to many good not even Gaige Chinese restaurants this is as good as it gets in Texas read more

Terrible customer service. Disgusting vibes. The Food looked fresh and the place is clean. While there are positives don't bother walking into the place. If you do show up go through the drive thru. read more

I'm never come to location again my food was burnt they forgot stuff the wait was long the manager had a no caring attitude when I told him about it. Please no one go to this location it's a waste of money and time and you still won't get to eat it the food it's not even edible read more

This is second or third time I have been to this location. It's close to home and quick. This one was the last time. I quit! Every time I come here they are out of food! Not just one or two items, but almost everything. No, they are not making anymore of it. Or if they are they don't feel the need to say anything. In fact the staff doesn't feel the need to provide average customer service. I have been at other locations that will run out, but they are making more it will be a few minutes ma'am. I am over your below average food and customer service. UGH! read more

My experience at Panda Express has been pleasing. My last visit was 1/18/20 ordering a plate with Honey Walnut Shrimp, Orange Chicken, and Chow Mein which was delicious. When eating you can taste the sweetness of the Orange Chicken and the slight tanginess of the orange and for the Honey Walnut Shrimp, it has a nice crunch from the batter being sweet and the crunchy roasted walnuts, alongside the Chow Mein having a chewy texture and fried flavor being something savory. The service is amazing no one is disrespectful and overall this Panda Express is excellent. read more

Food is good but the people their have no idea about the concept of FAST food. Drive thru takes forever and 9 times out of 10 there is something wrong or missing. I thought maybe going in us faster but noooo! It's just as long! In fact worse because the girl just stood there waiting for chow mein to cook. Evidently the concept of multitasking is missing as so. The customer in front suggest she take my order because I may not be ordering chow mein, then a light bulb went off and she said "oh you're right" ugh I would never go to this place if my husband and daughter didn't like it so much. Be prepared to be frustrated beyond words read more

Panda Express - Does that look busy enough for a 15 minute wait? - Chinese Near Me - Pflugerville, Texas

first of all, no greeting everyone just stared at us like deer in headlights second, we tried to place our order and the worker made it apparent that it would be out of his way. i asked for a bowl with fried rice and vegetables (i'm a vegetarian) and the worker replies almost inaudible "we can't do that", without even attempting. when i walked outside i saw it said gourmet chinese food, but as a chinese woman myself, this is not at all gourmet or chinese. i took my business elsewhere and will not be returning until their food is more accomdating to vegetarians, less americanized, and has better service. read more

I love the food especially the new ribs, Shanghai beef, honey walnut shrimp and if you want pure good protein, order the teriyaki chicken without the sauce. UMMMMMHHHH good! For a balanced meal. ask for half steam veggies and rice. Check your order before leaving the drive through because they forget stuff. Great ,affordable and nutrious food . The service leaves a lot to be desired. read more

Love this place, always busy no matter when you come down. Due to more restaurants opening in the short distance parking is now becoming a problem. Staff here are friendly and helpful. I tried Orange Chicken this time which was very tasty and crunchy just off the cooker. I will try there new menu next time which is coming next week. read more

Panda Express - Chinese Near Me - Pflugerville, Texas

Teenagers are running the restaurant with almost no supervision. Really poor service today as a teenage girl wanted to wait on the cute boy instead of the adult who was next in line. I then asked for the manager. While trying to talk to the manager, who apparently needed to wash his hands before he could talk to me, a teenage boy came up and interrupted me so he could explain what was going on. Really??? At that point I said I was done and turned to leave. The manager never uttered a word. read more

I want to thank Panda Express for doing such a nice job on responding so quick to my problems . Alejandra R in customer service that works for Panda Express was very quick in answering me and willing to help me with my problems. So again I'm very pleased that they did a excellent job . I will be going back to eat here again .Thanks Sara P. read more

This place sucks. My wife paid for six egg rolls. Drive all the way home and find out there is only two in the bag. I won't be going back.

Went for dinner with the family. I ordered the two plate entree and they were out of a lot of things. It was almost nine, so not sure if they were trying to limit what they were cooking. It was busy though and I think the kitchen got overwhelmed. On the plus side everything was hot off the wok. The drink station always looks as if no one ever cleans it because there is spilled drinks everywhere. read more

Made a yelp account just to review this place, customer service needs to be stepped up a notch, boy with the pony tail at the window is beyond NOT customer service oriented read more

OMG!!! Do not go here. It is drive thru only and they are extremely slow. 30 minute wait in line

When I pulled up to the menu board to place my order, Jayden was very rude and all he said was "what do you want?". A few moments later when I pulled up to the window and looked in, I saw Jayden taking orders with the headset and plating them. He was directly dealing with the open food and had his mask hanging around his neck. How can that be safe for any customers in the middle of this pandemic? I am extremely disappointed in both the service and the lack of COVID safety standards. Oh and don't try calling if you have a problem, it rings and rings and nobody ever picks up. I attempted to call several times regarding the mask issue and could never reach them. read more

May be time to call the health inspector! I watched the cashier, after taking a credit card for payment and handing the receipt to the customer. She went behind the counter and started putting together his to-go order - with her bare hands. I watched her pick up the Spring rolls with her bare fingers and put them in their little baggies. Also, most of the servers were not wearing any gloves while they gathered food for guests. I asked someone why some had gloves and others didn't? He said, "I don't know, personal preference, I guess." I quickly cancelled my order and left! You'd think during COVID-19 this restaurant would have stricter cleanliness - not worse than before! Yuk. read more

Every time I come here I order teriyaki chicken and after I get my food I always have to ask for teriyaki sauce. I should not have to ASK for teriyaki sauce when I order teriyaki chicken.I don't understand why that should be specified after I order TERIYAKI CHICKEN. It should come with already. read more

Absolutely the worst experience ever. I waited forever in the drive thru. Then when I expected to receive my order at the window, I was then told there was no chow mein. They asked me to pull into a spot, and it would be brought out in five minutes. Fifteen minutes later, I went inside. No one ever came out. They then told me it would be another ten minutes because they were now out of orange chicken. They did give me Dr. Pepper syrup, no carbonation. Disgusting! I told them I wanted a refund since they couldn't even give me my food. They said they couldn't issue a refund. So I left with no food, no money, and Dr Pepper syrup. I am extremely upset at the rudeness of the staff. Especially when the person said she was the manager. Very incompetent manager. read more

I really love Panda Express! The food is usually pretty good! This location is managed very poorly. Been here a few times and the wait is always 20+ minutes before they slowly take your order. It seems like they are always under staffed. Don't even dare attempt the drive thru unless you have 30min to wait for food. Every time I've been inside there's at least 10-15 people waiting in line... place is slammed and there is 1 person taking everyone's order and the same person checks everyone out.... you can only imagine how slow that goes. This place needs a big staffing adjustment to accommodate the demand. This past time I spend about 25min waiting inside to order... and there was only 6 people in front of me in the line. Ridiculous!!!! read more

This location drive thru is the worst. Was in line for about 25 mins. If I did not have a car behind me, I would have gone somewhere else. Make sure you have a full tank of gas, phone charged, a good radio station, and an Ac that works. It's going to be a long wait. read more

Never has orange chicken available. Then understates how long it will be. 5 mins is actually 20. I can see why they are strugfling.

Great Chinese fast food. Not sure why it's rated so low. I eat here on a regular basis. The restaurant is clean, the food is cooked properly, and the staff is friendly. Love the chow mein noodles and the teriyaki chicken. Panda Express isn't 5 star Chinese food but it is 5 star fast food. Dig it. read more

We have ordered catering from this Panda express for about 50 people twice for company meeting, and we are very please with the value,pick up services experience, and quality of food. read more

Ate here at around 4:30pm yesterday 5/14, got every single food poisoning symptom ever since, had the rice and chicken string bean bowl. I called to let them know, girl who answer the phone couldn't care less, "I will let the manager know". I will never eat there or any other Panda Express again. read more

I love this place. I always eat the same thing because of my diet but the service here is why I come back. Kim is my favorite server she is always in a good mood and it's contagious. Kudos to the management for a great team. read more

I ordered a 2 entree plate. The plate consisted of Teriyaki chicken and Glazed walnut shrimp. Once I got home I I realized the teriyaki sauce was missing. I made contact with the manager who advised they don't put the sauce with the chicken unless requested. Does this make any sense? read more

I don't know what everyone is saying with the bad reviews. It is a fast food Chinese place so of course you will have your hits... Good and bad days. Luckily I've had all good hits of all the times I've gone. Food is good and it is your typical simple entrees. Yummmm... Addicted to their orange chicken. Sorry for those that had bad experience during their visit.. They sure missed out hence the bad reviews that were given. read more

I went through the drive thru and they totally messed up my order. I got the kids meal for my grandson and asked for apple juice. They said it would be an upcharge because I didn't want soda for him. Then when we got home they had given us tea mixed with lemonade! And he didn't get the kids meal cookie either. Awful service. read more

DO NOT, I repeat, DO NOT go to the drive thru, as it was designed by a sadist. You'll be on the road with your food faster if you just park your car and walk inside for takeout. If someone pulls in behind you and you change your mind about waiting 15 minutes for your food, too bad, buster! There's no way out but forward and your lunch break is shot! The staff is quite friendly and they're really doing their best, but they all seem so spread thin and exhausted. I feel like this place would be a lot better if they'd just hire a few more folks, both because I like fast service, and also so I don't get this weird guilty feeling about making my server's day harder than it already is. The food's good enough, this is panda express, after all. It's fast food that's tasty, and I don't expect more than that. read more