So here's the deal, you know you're always gonna get food that tastes like you expect and the service is always (or it should since it's the Chick-Fil-A way) but the manager, Spencer, and his team at this location are the best I've ever comes across!!! The staff were fast and so polite with the intricacy of my order and getting my food out quickly. After sitting down, I never had to get up again, a staff member was constantly refilling my drink! The manager happened to walk through the restaurant as well and check on us to see how we were doing. He couldn't have been nicer! I'm super thankful that this location is near where I live because thurs the ONLY place I'm eating at from now on. Highly recommend. read more

Ordered to pick up curbside only to have my food delivered to the car next to me. I had to physically walk inside to ask for my order to be completed. At this point I had been waiting in my vehicle in the curbside spot for over 10 minutes. Went inside and asked for the manager. The manager, Krystal completed my order but did not offer any apology for the inconvenience. AVOID this location unless you want ZERO customer service. Not worth the cost. Apparently this Christian company hired employees with zero accountability and zero integrity. When I asked for a corporate number they conveniently couldn't find a card. Also, trying to submit a complaint online or via their app was impossible- it kept rerouting me to my receipt. read more

I don't come here very much, but the one time I do I ask for a large ice cream and they hand me a kids size, I told the girls at the drive through I asked for a large and they said they don't do that anymore. It's not their fault they don't make policy but I am frustrated at management for deciding that the ice cream is now a small for everyone, I can go across the street and get better ice cream at Andy's and get a small and it's still bigger than this cup. read more

If I could give 0 stars I would how is it I wait in the drive through for a online order that I made ensuring everything is correct to not even receive literal chicken in my sandwich and my drink was all ice no tea no chicken in my sandwich and the rest of the food was cold for me to go back inside and ask for the sauces that come with the sandwich it makes no sense at all. Very disappointed. read more

Chick-fil-A - Fast Food Near Me - Pflugerville, Texas

Worst chick fil a I've ever been to. Was told to pull forward after only ordering a large chicken nugget meal, it took them 15 min to bring me my food and when I got home I opened the bag to see that they didn't give me any of the sauces I asked, they also gave me a medium fry, and chicken STRIPS. Didn't get a single thing correct other than my drink which I ordered a diet Dr Pepper and don't even trust that it's diet. AVOID THIS CHICK FIL A AT ALL COST ! read more

Don't let the Texas heat keep you away. Drive through orders are fast and efficient. They have evaporative coolers setup to keep the heat in check. Or go inside. The spicy chicken sandwich is perfect! read more

Chick-fil-A - Chicken Cobb Sslad - Fast Food Near Me - Pflugerville, Texas

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Chick-fil-a's everywhere are an example of how to run a customer service driven successful business. But this location time after time fails me and baffles me. They closed for months to renovate but it didn't do much to solve any of the issues but to cover their employees from the sun and weather. Today we have waited 25 min just to get in the line yet cars are just pulling right up to the second line, they smile and take their order don't say a word about pulling around the building to join the line that extends out into stone hill traffic. I nicely asked the worker if she could at least tell them for next time and she said they don't do that. So those of us that are curious and follow the rules/signs are punished while the unruly ones are greeted with pleasure. It's like this time after time. Rarely they do have a traffic employee that prevents this type of behavior but haven't seen it recently. read more

Chick-fil-A - Over 30 min in a drive thru line and this tends to be the normal here for us. - Fast Food Near Me - Pflugerville, Texas

Would give it zero stars if I could. Ordered ahead around 7:08 am because I had work and wanted something quick. Confirm my order at the drive thru line, wait until I reach the window and they act as if they don't know what happened to my order. No sense of urgency, no apologies, all I hear is "whose order is that?". They ask me to pull into the curbside area, 10 minutes pass and STILL no breakfast. No one came out to say anything so I just left because it's 7:40 and at that point I don't want to be late to work. Terrible service. Terrible system. Chick fil a has really fallen off. Might have to give McDonald's a chance after years of staying away read more

Best fast food restaurant in america. Best tasting chicken. It's better than the stuff you get in restaurants. Waffle fries are amazing everybody should use them!!! Fast super friendly service and they never disappoint read more

Usually ok but today was terrible and the nuggets were raw you need to really check your food before. read more

Chick-fil-A - Proof of order today - Fast Food Near Me - Pflugerville, Texas

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I know I have been super critical of chick-fil-a and just saying that I was not a fan. I just could not understand all the fuss. Until I tried the Spicy Southwest Salad. My wife has been telling me I needed to try it, I did not listen, but then I tried it... OHHH MY GODDIE IT US SO FREAKING HOTTIE! Delicious! Delectable! Scrumptious! Stupendous! The creamy salad dressing is just what the doctor ordered. Switch out the grilled chicken fir their nuggets and send your taste buds into 7th heaven! Now even I will volunteer to go through the Fl drive through line to get Chick-Fil-a! And by the way... the whole restaurant world could learn a thing or 10 about how to take care of customers from this company. The line is always long in size but never in time. They are courteous, they double check things, they are nice, and they are ON IT! I'm glad that now when my family wants chick-Fil-a I don't have to cringe anymore. read more

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When I find stuff in my food that's not food, that's a definite deal breaker for me. When I bring it to the staff's attention and they immediately try and sweep it under the rug or down play it like it's nothing, that just adds insult to injury. I won't be back to this location! read more

HORRIBLE service we wait 20 min for our food even though I go to drive through bc they have a hold up on " strips " while people are just getting there food they forgot about us after all that we get the food and the nuggets have NO breading and the fries are cold we call 4x or more to get a refund and they don't answer None of those people have customer service CARELESS read more

Waterloo Turf Austin loves this Chick-Fil-A! Incredible service, great food. Keep it up!!

This particular Chick-fil-A is so subpar. I've been here several times and the service is always bad. I've never seen any other Chick-fil-A give so few fries. read more

Chick-fil-A - Not even filled properly. They are so cheap. - Fast Food Near Me - Pflugerville, Texas

The food is usually pretty good,but they have some issues opening on time as seems to be the norm with all breakfast places nowadays. The quality has dipped a bit since covid but it's still pretty decent..the breakfast is miles better than the lunch now read more

Mobile order will not be ready for at least 20-30 min. Twice I had to wait and once I left without getting it, because I had to leave. A few young employees are sloppy and moping around during busy time. So annoying. No supervision or whatsoever. I don't use drive through anymore because it takes so long to sit in line. Nobody cares and keep saying my pleasure. What pleasure are we talking about. This location became worse. read more

Food was a 5. Service was a 2 at the register bc we waited like more than 5 minutes until someone came to ring us up; however the service went back up to a 4 when I think the GM was walking around asking if anyone needed anything. We came on a Thursday around 5:30 (peak drive thru times), but the line inside was empty yet we had to wait for someone to take our order :-(. Playscape was a 5. Will have to try dining in again later to get the 4 stars from me. read more

Overpriced! Prices increasing and the food is nasty. Chicken is dry and they give you two fries.

I got food poisoning from the breakfast bowl. I've only eaten here 5 times and either my order is incorrect or missing something. After the food poisoning I will take the hint. I really wanted to like the place because it always smells good, and the frozen lemonade is amazing. If they would remember my whole order or cook it fresh... read more

Literally every single time I place a mobile drive thru order at this store they never have it ready by the time I get in line and I end up having to park and wait forever for the food to come out. What's the point of having the mobile drive thru option if it's just faster to order your food when you arrive? read more

Chick fila is changing and not for better. Every company has its tipping point and we may be witnessing it now. One girl did not say a word to me at the window. Rude for the brand and for no reason. I had a very basic order. Nothing happened and nothing warranted her poor service. I generally don't have issue with this location. I'm going someplace else though. read more

Dan is the best employee there he refilled my drinks and had good customer service C

Food was okay could have cooked the fries more they were soggy and limp. The service was slow

I mean, what's there not to like about chickfila. Chicken sandys, nuggies, waffle fries...the food is standard chickfila. I've never had an issue with the service or order accuracy. The only issue I have with this location is the limited parking and crazy traffic during meal times. I wish the parking lot structure was better thought out for those getting take out or dining in but that's not chickfila's fault. We'll definitely be back! read more

spencer was bursting with contagious energy! the whole team rocks! the food is always good and they are fast!

Always good fresh delicious food, the dining area is always clean, the staff is always friendly, and they are always packed .. Eat MoRe cHiCkEn read more

Chick-fil-A - Love this meal !!! Chicken noodle soup and grilled chicken - Fast Food Near Me - Pflugerville, Texas

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Lines are always taking so long to move in this location. Service isn't bad, just seems slow.

Food is absolutely amazing- though sometimes we find that items are incorrect or missing. However, it isn't frequent. The lemonade is by far the best you can buy. read more

I don't even eat meat and this is one of my favorite fast food places, Julia is amazing btw

Food is always amazing Service is the best Y'all need no words Spicy Chicken Sandwich read more

The chicken was delicious and the service was great! I'm always happy when you can get a milkshake with your meal instead of a soft drink (I've somehow convinced myself that's a better option). They also gave us plenty of their delicious chick-fil-a sauce. read more

Chick-fil-A - Chick-fil-A Chick-n-Strips Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Pflugerville, Texas

As always courteous service and good food at any restaurant I've ever been to. Who doesn't love Chick-fil-A??

Very solid taste. Good food. Amazing ice cream. The machine actually works. Ice cream from McDonalds is better. But you can get this more often read more

I mean, it's Chick-fil-A, that should say enough I always order a spicy chicken sandwich with pepper jack cheese and a large fry and drink. The line gets insane but doesn't actually take very long to get through. read more

Went to drive through (two lanes btw). There was some lady holding up the other lane. This caused all orders to be backed up, even for my lane. Was told to park in spot straight ahead. Waited 20 minutes for cold food in a parking spot. Stellar experience, will not be coming back. read more

I would give this guys no star at all but that's not a choice here, ordered at the drive through around 9:30 pm and the attendant was not very pleasant. Looks like they were in a hurry to get people to order and out of there. Never put in the bag the sauces, ketchup, napkins etc. Order a grill chicken sandwich. Chicken was cold, no Mayo one pice of lettuce, very dry and fries were from probably the lunch time. Very nasty. All the food was wrong and cold. Very disappointed because this place supposed to hold a higher startdars. Plenty of places to go in stone hill and we mistakenly choose you guys.... read more

Perfect service and incredibly kind workers here. We brought a large collegiate team to eat lunch during the rush hour and they made it seamless. Thank y'all for your help and feeding us. read more

Went for a quick snack after a trip to Home Depot today. The drive through line was long but moved quickly. They had 4 people taking orders and were very efficient. I really appreciate how polite the staff it as this chain. They always call you Mr or Miss which is a simple thing but means a lot to me in today's world. Just got the chicken bites today. Hit and fresh and a great snack. read more

I just went through dirge thru and got home and realized I am missing half my $40 order... really upsetting. I then called them repeatedly but no one answered. even more frustrating. read more