Pot stickers yum, I love the Orange Chicken but it's been dry the last few times I have been here. This is fast food after all so I cant be to upset about it. read more

This place continues to struggle with getting orders right. Given them opportunity after opportunity to get it right and yet it doesn't happen. Placed an order online today hoping they would get it right and have it ready by the time I arrived. Even gave them an extra 20 mins from the time it said it would be ready for pickup to go in and have to wait even more because there were items missing from the order still. Steam rice, orange chicken and teriyaki chicken. Nothing out of the ordinary to say it would cause a huge delay in the order being ready. Sad to say but the service is not up to par. read more

i love this place don't get me wrong, but the wait time is just unbelievable. they parked me and said it would be 5 minutes, i ended up waiting 20 for my 2 meals :/ read more

i would like to give 1/2 star only cause the food taste is consistent. But this location is the worst. i ordered on door dash and my dasher was great on time but as far as the store they don't let you put "special instructions" they put no sauces of any kind in the bag even when i ordered the cream cheese appetizer and they are always so rude. also when ordering on door dash half the menu is not available, never again will i order from the panda express again read more

Love Panda Express. I can't help but say that for the amount of food that they give you and the price that you pay. It's actually pretty good. They give large quantities of food at a decent price. The environment before COVID, they were all very nice. When I do come here, I like to get their orange chicken and chow mien. I haven't had a bad experience here and I enjoy coming. read more

Only have one star because they won't allow me to give zero! 40 minutes for items they are out of after waiting in line for 25 minutes with no donate saying they were out. And less than apologetic attitude when asked about it. Hungry kids on a road trip awesome said no mom Ever! read more

Man this place keeps disappointing me. Today I went to get my special needs son one of his favorite food orange chicken with steamed rice. Well at 4 in the afternoon they are out of steamed white rice. How does a Chinese food please run out of steamed rice. The girl said it would take 10 minutes but then someone told her to say an hour for the steamed rice. So now I guess I will have to call ahead to make sure they have what I will be ordering before going. Sad I have left several reviews of how they close early or refuse to make food during the last hour prior to closing. Panda customer service at the Madera location is sad. read more

If I could give this place a 0 I would. When placing my order apparantly this is no Angus steak, spit fire chicken, string bean chicken and 2 other main dishes which only left us with a few options. Plus we had to wait 7 minutes for the mushroom chicken. read more

I ordered chicken mushroom and a half noodles and half vegetables. I got 1/4 chicken mushroom about 1/2 an order of fire chicken and tons of noodles. Horrible! I ate some because I was hungry and didn't want to drive back out. And food was cold. read more

Panda Is guuud. Soooo Guuuud. Ralphy May Voice. 3 entrees and some Chowmein Noodles...So Fast. read more

Panda Express - Eat it Long time. - Fast Food Near Me - Madera, California

Over price, small portion and bland. Customer service is not always conducive to the public.

Worst experience ever. Be prepared to stand in like for 40+ minutes even with 4 people ahead of you... definitely very chaotic all around at Panda I don't know what going on it was not like this before... read more

In town looking for a quick bite and looked up this Panda Express on Yelp. Reviews were pretty low, so I was doubtful - but I wasn't in the mood for Americana so I took my chances. I was pleasantly surprised. This Panda Express is perfectly on par with any other well-run P.E. Employee made a fresh batch of the dish we wanted and cleaned off a table for us. Staff was friendly, all dishes were good. Don't let the negative reviews here deter you. By the way - the 5 flavor shrimp really is good ;) it has a nice delicate taste! I'm not usually a fan of non-fried shrimp but this is delish. Of course the orange chicken and Shanghai beef are tasty as usual. And if you're looking for a treat, go for a side of rangoons. read more

I've gone to panda four times in the last couple months, and each time, when I get home, there's always something wrong with my order! This evening, I order a three item plate, and cream cheese Rangoon, and I have to wait for the Rangoon. So I'm waiting out front in my car, they bring me my food five minutes later, and when I get home, there is no Rangoon in the bag. Pisses me off! read more

Great service.. got my food in a timely manner. I would recommend this Panda Express.

I'm not gonna completely throw panda under the bus.. don't get me wrong.. 3/10 times my order is right but this last time wasn't even close.. i rather drive to the Herndon location then ordering from the madera one .. I ordered all white rice.. kung pao chicken, mushroom chicken and honey walnut shrimp... they gave me all chow mein!! And all brócoli beef with about 3 pieces of beef (I'm not exaggerating either) terrible terrible.... thanks for the detox...... read more

What horrible customer service! I was traveling and staying at a hotel, called to ask if they are north or south of a freeway exit - no one there had any idea how to tell north from south. Told me to google it! Nancy the manager was rude and not helpful at all! read more

Went through the drive tru line and ordered two plates and a bowl. Apparently the employees don't understand English. My total came out to be very expensive and wasn't sure why till I checked my order. They rang me up for extra items I did not order. And he customer service isn't that great. No smile or greeting. However, all the locations in Fresno and Clovis have great customer service and have always got my order correct. This was my first time at the madera location, but will not be returning. read more

Eat at Panda Express locations in multiple cities quite regularly. Not sure who is managing Madera store... But they need more staff at lunch time. Long lines with ONE person behind the counter and 2 working drive through. PATHETIC read more

Panda Express - This is behind the counter on 3/7/2017 @1:15pm with 20 dumbfounded people in line - Fast Food Near Me - Madera, California

panda express has redesigned their (serving containers). previously : styrofoam... updated are now plastic with (45 degree) angled sides... now customers get (25% less) volume in the container for a (25%) rise in prices. slick move (panda express) read more

Same panda food okay for a quick bite to eat would I go there again yes if I had no time for real Chinese.

After a long day Panda was a go to choice... decided to stop at this local panda and wow just wow. Ordered a 2 entree with half and half (white rice/chow mein) only to get fried rice and burnt/chewy chow mein....the rice was taste less and felt like it's just been sitting there all day... also ordered orange chicken and sweet fire chicken. Orange chicken was the only item that tasted somewhat fresh and the sweet fire chicken was also taste less... also tasted like it was sitting there for too long... usually sweet fire is very delicious but tonight overall i was extremely disappointed in this meal... thinking twice next time I choose this after a long day... what a let down. read more

Quick meal, panda but for the third time they have forgotten the teriyaki sauce. I didn't check until home since That was my last stop, so no I wasn't going to drive 10 mins back to get the sauce. Orange chicken was good thank goodness last time it was super hard. read more

Panda Express - Teriyaki chicken minus the sauce ‍ - Fast Food Near Me - Madera, California

Super slow service, there's always a long line both inside and the drive thru. They always run out of items, especially orange chicken. They state it will be a five minute wait and it is actually more. Too much waiting! read more

DO NOT ORDER ONLINE HERE!! I ordered food for 5 people ahead of time online. Said ready for pickup by 1:30 but it was 1:25 when I arrived and they said it wasn't ready yet which is fine since I was early. After seeing multiple people just walk in and order and still receive their order for me I started to become antsy. 30 mins later I finally received my food. They need more staff read more

This place has really gone down hill drastically! DON'T order online! So far they have lost my order, given me the wrong food, put in the sauce for teriyaki chicken and today apparently they didn't have teriyaki chicken. I ordered at 2 pm to pick up at 4.15. Arrived at 4.30 expecting it to be ready, the sneering associate told me there was no teriyaki what else did I want. No call no email to let me know from that point I waited. I waited a further 10 minutes and asked for a manager who finally actually started the order! read more

Had Maribel T as our drive thru lady. I literally had to repeat my order 3 times, still didn't give us the whole meal, then had to ask for the other thing i ordered (which was only 2 things) STILL didn't even give us a fork for either of our meals and even gave us the wrong drinks after i told her it was the wrong soda....highly don't recommend lol read more

What Panda Express waits till they are out of white rice to make more????? This place apparently. After waiting in line for ten minutes I was told we are out it will be 30mins until we have more read more

I was here for a quick stop and was very happy with my experience. I was heartily greeted upon coming through the door, and the staff was friendly, quick and thorough. The service was so nice that I asked to speak to the manager - but she was busily cooking and attentively working. Good time. read more

Awesome place to eat if u can't find a good buffet around. I love the orange chicken and fried rice. Fast service!!! And very friendly. read more

Panda Express - Orange chicken with Lo mein and fried rice - Fast Food Near Me - Madera, California

First I want to say I love panda's! This was one of the nicest ones I've been to. I love the staff. They are really friendly and funny. Every time I go the cooks are always cooking so I know the food is fresh. Today I ordered the walnut shrimp and orange chicken. Of course the Orange chicken was bomb but let me tell you about that walnut shrimp.... Dude! It's was so fantastic I ordered another side of it. The batter was nice and crunchy while the shrimp was moist. Then the most awesome things are the portions. They give so much food that there are always leftovers. They even give extra fortune cookies. Only reason I can't give 5 stars is they are almost always out of walnut shrimp... But when they have it.....***** read more

While waiting in the drive Thur , which may I add is out the street by the fair grounds. I get to the speaker only to hear can you wait a minute. Then as I ordered was told it would be better to get the family dinner. I did the math after an no what I ask for would've be a bit cheaper. So I couldn't even get the chicken I wanted . So settled for a shrimp dish. To which I had to drive around to wait again for. Got home with food orange chicken was over cooked shouldn't be crunchy. So for as long as panda has been in madera this was my 3rd try. Not again. Going to Hong Kong next time. Quality is just not there. Taste is off also. read more

The website said that the place opens at 9:00 AM, however, after placing an online order, I was told that it didn't open until 9:30 AM. I then patiently waited for the cashier to acknowledge me. After 20 minutes of waiting at the online order line, I had to reach out to the cashier because she was serving everyone else before me. This is absolutely unacceptable. I would not recommend this place to anyone because customer service is sub-par. In a nutshell, I was told that my order would be ready by 9:15 AM and I did not leave until closer to 10:00 AM. Highly disappointed. read more

This spot it horrible I asked for orange chicken and rice and they only gave me like 3 pieces of orange chicken and employees were rude.

Bad service for the past months. My order is always wrong and always have to wait. Really bad service here in Madera.

So they messed up the order. It happens, but when they are slow and in no rush at all. It's unacceptable. Not only did they mess up the order, but management said they understood my frustration. I don't give two stars and s bad review often, but when they just had just opened and there was no rush? It comes down to respected each customer. I don't believe it is my obligation to check their work, as that is part of my payment. These things, although simple tasks that fit within the "customer service" arena, are critical to a drive through business because Panda Express is not a meal you eat driving. So you only discover the errors when you arrive at your destination, which is likely to far to return. This should be emphasized in training. read more

I don't know. I used to really love this place. Is it my tastebuds or did something change? I can't eat too much of this place anymore. The beef and broccoli as I remember was awesome but I seem not to like it very much anymore. Not only that but the servings were bigger before. Now they only give you the broccoli. Why are the servings so small. Especially the meats. read more

Horrible service! Waited 10minutes for my food and they kept excusing themselves for the wait

This Panda Express is the worst you wait over 35mins for drive thru to finally get to the speaker & you're told to wait for food & then when you're home you realize they didn't put the right food you ordered you don't want to go back and wait again in line so you're stuck not my first nor second time this happens with this location or they're out of so many dishes too frequently read more

This place is ran by a bunch of children who do not know how to serve ANYONE. Took 25 min to get food inside, then when I finally got to the pay stand they were helping online orders instead of letting me pay out for my food that was completely cold by time it had sat on the counter the whole time. If you're in the Madera area save yourself a headache and avoid this panda location. read more