This may be the worst Chipotle ever. Chipotle is known for their big burritos and bowls, not this place. I ordered a bowl from the Chipotle in fig garden, and they could barely close the lid on it. My co worker just ordered one here in Madera and the bowl looked half empty. Check out the pics for comparison. read more

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Dirty ass bathroom maybe workers should be more concerned with cleaning then talking so loud I can hear them threw the bathrooms walls laughing sooo loud can't even enjoy or talk with out hearing the loud ass workers and they all rude having no customers skills at all don't know how to talk or anything and just stare read more

Tried their new honey chicken limited time thing and genuinely enjoyed it. Not too bad and would order it again.

I have tried 3x and every single time... dry meat, disgusting sides, and tiny sauce. They are a rip off. Who on earth likes this place? Why is it popular? I'm over this lame place. Im not even Mexican and can cook better than this joint. read more

The staff is very rude . Especially the overweight young man with glasses. I Saw him getting an attitude with many customers . Sadly with my age and living close by this is the only location near me. Maybe I will drive further out just for friendly service read more

Personal here are not the greatest. They are pretty rude and they look like they have a bad day every day. And the food ration are really poor I have to ask for triple rice and double meat read more

Time to rethink eating here in the future. Chicken was dry, staff was dry. Portion was a joke. I have my favorite locations, this definitely isn't one of them. Leaving disappointed. read more

Today must be an off day for Chipotle Madera. Food is usually good. Today 5/16/25, the white queso is not white and does not taste like it's supposed to.Had a bowl with chicken, the rice was hard either undercooked or out to long read more

Chipotle Mexican Grill - White queso is not so white - Mexican Near Me - Madera, California

Nothing fancy here just your typical chipotle spot. Staff are good, food is good. Parking is okay. Sometimes it can get busy but not super packed. The bowls, in my opinion, are priced a little too high but hey sometimes I'm craving a chipotle bowl. Ask for extra rice and beans if you want. No extra charge. read more

Chipotle Mexican Grill - Enjoying a Chicken bowl at chipotle - Mexican Near Me - Madera, California

My husband and I made a pit spot here while on our travels to Sacramento. It's very close to the freeway and was convenient for us to order ahead. The food was packaged and ready for us. There were no codes for the bathrooms. The restaurant was clean and would visit here again. read more

Have been to multiple locations throughout central California, by far this is the worst one the staff is rude has an attitude got 4 steak tacos they gave me one scoop for all when I asked for double meat that I didn't mind paying for extra got told " I can only give you one more piece per taco" and proceeded to give me the smallest pieces possible. Oh but when it came to the pico they gave me one and a half scoop per taco. We all know chipotle's portions suck and they'll continue to deny it forever but this is just a joke. read more

I actually got here everyday and I love the staff they memorized my burrito I love it here but there is a older guy that is always looking at me dirty and recently tried to charge me extra for my burrito and didn't want to pay the extra so he denied me service I went back later that day and I had no problem it's really just him and I noticed it's when he's there read more

We are regular Chipotle customers and we love the food. Today, however, we had a negative customer service experience. We decided to dine in and ordered two entrees and some additional salsas which could not all be carried by one person to a table. When I asked for a tray (which I've never had to ask for), I was told they didn't have any clean ones available. I was not offered any help with getting my order to the table despite two employees standing behind the counter looking at me. This is very poor customer service! Additionally, the individual who delivered the no clean trays news proceeded to lounge with his elbows in the counter in front of him and did not greet any of the 3 subsequent pick up customers who had to approach in his direction to get their food. Again, very poor customer service and a blemish on this store. Please reinforce and address the need for excellent customer service among your employees. read more

Honestly the few times I've ordered here the staff has been rude, seeming annoyed when asking for a side of something or extra of a topping. They forgot a bag of chips a couple of times and every time I order online it seems like they are genuinely not even listening to the instructions of how a customer wants their bowl made. Not only that but putting the bare minimum of what was asked. A very rude team that isn't concerned about how their customers veiw them. read more

The burrito bowls at this Chipotle are always generously made. I love that the staff puts good amounts of toppings into the bowl. Leaves me full and satisfied everytime! I've ordered inside and online. Both are very easy to do. When the restaurant gets crowded, the staff know how to keep the line moving. The only reason I gave 4 stars is because I wish the area inside to eat was a little bigger and that the soda machine area was cleaner. read more

4/15/22 Buy 1, get 1 free right now everyone! Woohoo! Getting lunch! Easy to order on the app! 2 chicken burrito bowls ordered with black beans, brown rice, fajita veggies, guacamole on the side, chips, 1 hot sauce and a medium on the side. Enter the code to get the deal, set to pick it up at the time that works best and go get. Nice Chipotle! Clean, safe and practiced! Order waiting on a shelf to be picked up. Convenient! Thank you! Greets and nice workers too! Lunchtime! Got it set up. My chicken bowl was really delicious! Seasoned, tasty chicken and really delicious bowl! Great hot sauce and guacamole too! Mother said hers tasted fresh and great! Said the chips were great too! Fresh! Plus,it's a good amount. Leftovers! Good service and great bowls! Highly recommended! read more

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so this was my first time ever eating at chipotle and wasn't very happy about the whole experience. when i got there i was trying to look at the menu they kept rushing me to start ordering my food. also when i had questions about what they had they just ignored me and were very rude when they would answer me. the food portions are so little for the price we paid which is so crazy to me. i will never go to this chipotle again honestly if i ever give it another try. read more

Trash service! I asked for the time the chicken was cooked. Employee took it very personal and even got aggressive.

Walked in right at 10pm and right off the bat short Mexican guy with glasses was already rude. Asked for hot honey chicken and he said they close in a few minutes so they aren't making anymore when there's still an hour left until closing. Terrible service right off the bat. Then I asked for a quesadilla and the body language was rated 1 out of 10. Seemed like he did not care and he did not take his time making the meals. Terrible service from start to finish. Lastly, the steak in my bowl was cold! Just threw it away. Spent $26 on a cold meal that was made with no effort. read more

Portions are atrocious and the food is lackluster. Service is slow, and the ambiance is very loud. Clutter everywhere and the place is always unkempt! read more

Ordered on the app for pick up, got my food, when i got home and I opened it I was shocked to see that i was only giving maybe HALF A BOWL, when I paid FULL PRICE FOR A ENTIRE BOWL. This is my first bad experience with this establishment. read more

Chipotle Mexican Grill - Mexican Near Me - Madera, California

Food is good, unfortunately i had to come at a bad time. There was a big ass line and the cashier you can tell he felt pressured or rush Because he forgot our forks and a bag of chips i got charged for. I understand the big line can be really frustrating but pay attention to your current customer so we don't have to go back and make the line even longer read more

Chipotle Mexican Grill - Mexican Near Me - Madera, California

I did not like it I took 2 bowls 2 drink total 40 buck super expensive I asked them for extra rice and they charged me extra 6 filler what type of restraint does this read more

I paid over $30 on 2 bowls, the workers put small scoops of everything i wanted on it. Both of my bowls felt empty definitely not worth $30+ read more

Most chipotles ive been to its really good dispite not many workers it does make sense why since i went there before the rush came but either way it was really good! read more

Had a lovely visit with my family, the location was nice and clean and had a very welcoming vibe. Received the best service from Tony, he was kind and patient and made our large order with no problems. Food was tasty and fresh. Would definitely come back! read more

Chipotle Mexican Grill - Mexican Near Me - Madera, California

Every single time I've came in here this one younger boy is always so rude. He makes smart comments and whispers to his friend.

This spot is take out only. I have been to several chipotle's over the years. This is absolutely the worse ever chipotle we have ever been too. They were out of carnitas, so we had the steak. It was grisly and hardly any was in our bowl. They were out of chips, and we had to wait for those too. I would never come back here again. Anyone that goes to a chipotle regularly, and you go to this one, you will be extremely dissapointed. read more

Chipotle like other restaurants during these times do not seem to want to take responsibility for incorrect orders, the hide behind apps and offer no apologies for shorting orders, getting the orders wrong, or even bad tasting or under/overcooked food. Their go to is file a claim on the app, website, or they just don't answer the phones. When getting orders delivered we spend an exorbitant amount of money for the service, the drivers don't want to nose around the customers bags to check or accuracy of the orders. This should be done at the time of the order being readied for the customer. Please to ale e any frustration for the customer, check and double check, take responsibility, and let the customer know they are important...., read more

worst chipotle i've ever been to! they put barely anything on our bowls and then were rude after we mentioned it. do not come to this chipotle!! read more

"Nah y'all trippin I be loving my chipotle if y'all's food taste bad you ordered it shi ‍ not they fault." Dumbest sentence I've ever read. How can I magically make my rice not hard? I'm not allowed to cook the rice there. If anyone had to cook their own rice there, no one would go there. See how this works. What a dumb ass. How stupid can you possibly be? If someone can't cook rice, they need to be trained. This is the restaurants fault. Why are people too stupid to understsand this? Aight yo, im out dis beyaiyitch cuh, gots ta bees swoopin mah Gs up ta get lit twisted faded bruh. So yeaa, im koo now yo ya heardt, hit a bump yo, dis place don't SMACK ya heardt, i seent yadadaadddddd tastedt it, this way thata way, Clovis and Fresno chipolte actually SMACK aaayyyyyy. read more

At the edge of the plate you can a hair there. This is a dark hair and I have blonde hair so definitely not mine. It was actually in my food I had to dig it out a bit in order so you can see it more. At least in my plate there is more fat than actual chicken like they don't care to take off some of the fat off the chicken. I can literally say I got like 4-5 pieces of bell pepper. I'm more and more disappointed every time I go. I used to love chipotle but it's not even as tasty as it used to be. read more

Chipotle Mexican Grill - Hair in the edge there. - Mexican Near Me - Madera, California

WoW ! This place is a joke and I'm thinking the corporate office may not know that. So I'm going to take the time to go on the record and tell you some of the things to expect as a customer of this location. To be clear, I have been to other locations and had good experiences but not this one. I have given this location no less than 5 times to change my mind before taking the time to point out the things that bother me about this location, there's always something that's not available. Today, it's the pinto beans & brisket, there was a 10 to 15 minute wait for both of those items. Pinto beans is an item that at least 50% of the customers request, why wouldn't there be more ready ? The brisket is a new item, you should assume that customers are going to want to try it, so why wouldn't it be more readily available ? The tortillas are no longer free with a burrito bowl ! The only reason this location received 1 star was because I had to put at least one to leave my review. After waiting the 15 minutes, there was no apology for the inconvenience, not even an offer of a drink or chips. This is definitely the LAST time I will be a patron of this restaurant. This city wants it's residents to spend their money here, with these types of experiences, this is why we choose to go out of Madera to shop mad dine ! And, I didn't receive my whole receipt, so if my $80 purchase isn't counted, I can't add it manually for my rewards. Hmmmm..... read more

Chipotle Mexican Grill - Mexican Near Me - Madera, California

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Have placed mobile orders several times and each time the order gets messed up. Today, we ordered 4 salads. When we got home, we opened our food to learn that they had put none of the green lettuce on 2 of the salads and did not give us any salad dressing for any of the orders. I recommend going inside, or check your pick up order before leaving to ensure the order is accurate. How unfortunate because other Chipotle's I have been to have always correctly fulfilled my order. read more

My friends and i ate at this chipotle. I ordered online and it was done speedily. My food was so good! The chips were very fresh. However, one of my friends and I ordered a bowl. WHY WERE ALL THE SERVINGS SMALL?? I PAID $9 FOR THIS SMALL THING. Then my friend saw this big, solid, brown thing in her burrito. She found THREE! She decided to ask the manager what it was. Upon waiting to speak to the worker, another older lady went up to the cashier to ask about the same brown thing in her burrito. The manager gave a refund but said it was old avocado. Why would they still SERVE that???? The place is very clean though! read more

I visit this location at least once a week. I'm constantly on the road for the work that I do so I always get it to go. I know I can count on this chipotle to Always have fresh and delicious ingredients! There is literally no wait time, Im in and out within 5 minutes. Employees here are well trained, nice and professional. The manager does a really good job being very attentive to the customers, she is awesome! Will continue to visit this location. read more

Chipotle Mexican Grill - Mexican Near Me - Madera, California

Nah y'all trippin I be loving my chipotle if y'all's food taste bad you ordered it shi ‍ not they fault. Aight so the carnitas chicken pollo asada and barbacoa all SMACKS don't even get me started on their chips and guac but very good place I don't get how people don't like it read more

Not very good... The food seemed old and the steak was dry. The female server was unfriendly. The bathroom was very dirty.

Always reminded why I stopped coming to this Chipotle when I come but it's the only option in Madera. Skimp on food and more than half my carnitas is fat. read more

I was a customer in line the other day and a group of firemen came in and I blatantly heard the cashier tell them they only support COPS!!!!! What in the world!!!! How could they say something like that to our first responders , I truly hope she never needs help from these firemen .... and if this is a corporate policy shame on chipotle !!!! Shame on you .. read more

Chipotle Mexican Grill - The facility - Mexican Near Me - Madera, California