Good to be back home at an in and out that has attentive employees, that work hard and ensure the customers are happy. Never had a problem here and the food is always amazing. The ambiance inside is second to none and is always clean. I enjoy this store not because it's local to me, but because it really does check off all the marks from customer service, to food quality and preparation. read more

Stopped by this In N Out that was on the route from San Jose to Fresno. After a long drive, was very glad that it had the consistency ambiance layout, quick service, and delicious burger throughout the chain industry. While the interior was quite cold, it felt nice to eat outside. They kept the interior and exterior clean. The location can be pack full since it is off a major road. read more

In-N-Out Burger - Burgers Near Me - Madera, California

The fries were hard as a rock I was shocked not to mention the lettuce was so water logged it mad our buns sloppy wet. Never have I had a burger from in and out disappointing. The fries literally hurt our gums. Yes could have went and complained and asked for a new order however we had a. Appointment to get to and it was crowded. I get tired of getting bad food. Just get it right please managers be more at your job and the fries were like old never had them so hard. read more

Pretty good . Like going here for the food it's just the lines are too long so it takes a long time to get the food but other than that it's pretty good read more

As always In n Out doesn't disappoint. Their staff are always friendly and the service is great. The only problem at this location was parking, there wasn't any parking for RVs or large vehicles read more

Standard In N Out. Overrated and not great for vegans. French fries and coffee are ok as a road trip pit stop but there are much better options. Wish they would do something for vegans. Staff always seems hurried and stressed. It' the typical In N Out interior, red and white. I do like their charitable efforts. read more

Good old fashioned fast food hamburger at a good price. Great shake didn't hurt either. Service was fast and authentically friendly. The young people were noticeably more friendly. Better even than other in and outs. Ambiance was great cause we ate in our new car parked under a tree. Note: fries are thin, good tasting and should be eaten before they cool off. read more

First time here due to traveling through town. Super easy for on and off the 99. Super clean inside, easy parking and lots of spots for trailers/rvs. Food was fantastic and staff was super friendly. We ate outside because it was chilly inside and one of the staff offered to bring our food out to us. Will remember this location for future travels! read more

Woo Hoo! Brand new In N Out! This one just opened a few days ago and I just happen to be on my way down to LA to my home corp office. Normally I just blast down the 5 to LA but this time I heard there was a new In N Out in Madera, so I took the 99 instead. I timed it so I got here about 20-30 min before opening at 10:30am. Dang thee was a small line already to go inside. I wanted to see what the inside looked like of a brand new store, so we ate inside. The new location operated just like all the rest of the locations, fast and efficient! I ordered my usual Double Double with extra grilled onions animal style with animal fries and my friend got a Double Double Protein style, basically a lettuce wrapped burger. Cuttin those carbs ya know. Note on the animal fries: while animal style is FREE on a burger, it's extra when ordered with fries, prices seem to vary depending on location. The order was ready quickly as we grabbed a booth. The dining area was so new and shiny! My burger and fries were excellent as usual and my friend was impressed with his lettuce wrapped burger. I just love that first bite into an In N Out burger, close my eyes and let the mouth happiness begin! By the time we finished and back on the road, the line was huge! Refilled our drinks for a full drink on the road! Gotta love a In N Out! read more

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Ask for some animal style fries and they were served cold and stale. I would not come back here again, people clearly only like the hype associated with this place. read more

WOW just love this place the service is amazing and they get your order correct every time great value for your buck and speedy service

This was my first time to this In N Out. Service was great like all In and Outs are. This is the first one I've been to that wasn't packed which was a nice change. The burgers was delicious as always. read more

1/21/24 Hot & New! Must try! Getting lunch for tomorrow! Drive-thru. Greeted upon entering! Line moved Fast. 2 grilled cheese sandwiches, no spread & onions added ordered! Definitely took a lot longer right after ordering. Luckily, it sped up and the worker was great & handed orders over after paying. 1/22/24 Got lunch ready per usual and grilled cheese sandwich was fresh & delicious! Even better with the grilled onions! Mother said hers was "perfect!" Good service & Great grilled cheese sandwiches! Highly recommended! read more

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Ordered 3 burgers today all of them came out with raw chunks usually not an issue but 3 for 3 isn't good. read more

In-N-Out Burger - Raw bits in Burger - Burgers Near Me - Madera, California

We have Never a bad experience here! Fast and efficient even when it's busy! Come here all the time. Better than Fresno stores for sure. Glad Madera finally got one read more

Definitely better than the in n out at the location of Shaw in Fresno. Have been to the Madera one about 5 times since they've opened. There has maybe been 2/5 times where something went "wrong". Recently went 2 days ago and my burger came out super salty! (Still better than Fresno) Fries at Madera location are always good and soft, haven't had a bad fry day with them. Another time we asked for a special order and it was just meat and lettuce in a small tray thrown upside down. Other than those two mishaps everything else has been delicious! Especially on Veterans Day when they gave a free hamburger to veterans . I've been lucky enough to go when the line is short at the drive thru! Either no cars or a few cars. Overall recommend the madera location compared to Fresno locations! read more

Finally got to try our new In N Out...the place looks great and ample amount of parking. Drive thru line looks long but goes by pretty quick. Same great taste! Same great Service! Did I mention it is affordable. Everything was delicious. I would definitely recommend. read more

In-N-Out Burger - Grilled Cheese - Burgers Near Me - Madera, California

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Unfortunately, my order was wrong and the food was stale (fries and burger) despite there only being 3 cars, myself included--in line. I asked for raw onion and instead got no onions, I asked for light well fries and instead got lukewarm soggy fries. Class of 2018-2020 needs to do better. Hopefully this location improves, but time and better management/quality control will tell. read more

New location in madera, been here a handful of times and 2 out of the 5 my food has been cold right from the drive thru window.. the customer service is great! Slow drive thru compared to others. read more

The restaurant was quite dirty. There was dirt on the floor, the tables were unclean, and the trash bins were overflowing. The restrooms were in a messy state, and the entire location desperately needs cleaning. Although there were caution cones everywhere, no cleaning was being done. The kitchen appeared busy, but there were no cleaners in the dining area. Additionally, the carpets at the entrance were muddy and filthy. Given the state of the dining area, it raises concerns about the cleanliness of the kitchen where the food is prepared. In-N-Out in Madera, CA really needs to improve its management to ensure that proper cleaning is done regularly. Cleanliness is crucial for both customer satisfaction and health standards. Very dissapointed with my visit to this location. Even if the food is prepared fresh and fast, maintaining cleanliness is crucial for ensuring the food is safe to eat. Plus, a clean dining area makes the overall experience more enjoyable and comfortable for customers. Regular cleaning and good hygiene practices are essential to keeping high standards in any food place. Left with shoes very sticky to the floor surface. read more

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I love coming to this in n out but today (3/11/25) at 9:10 who ever they have at the window is completely rude! I had asked her for 3peppers, and she said two is fine and tossed them in the bag! Completely rude, have her in the back since she's ruining customer service !!! read more

I've been twice in recent weeks and I'm so glad they located this store in my hometown. My favorite thing about In-N-Out is that their meat is never frozen, the potatoes for French fries are freshly made in house and the vegetables are always fresh and crisp. The best part is that I can get my favorite Single with cheese meal with a drink was $8.65 plus tax. No other fast food place comes close to that pricing here in California which for me, a senior citizen is much appreciated. read more

Lines are long but service is fast! They have plenty of workers. They double and sometimes triple check your order to make sure you're getting exactly what you ordered. Oh yeah, it's more affordable than McDonald's and have fresher tastier ingredients. This place is awesome!! Glad we have one in Madera now!! read more

Best burger and fries in town. The one fast food place I can eat on keto and not put on weight. I always get the #1- double double with no cheese. Cheese is salty and over powers lunch. read more

LOVE their burgers! Gave 4 Stars because this In-N-Out doesn't have the good lettuce like others I've eaten at. read more

Walked in, the line moved quickly and within 10-15 mins we had our food. We finally have some decent burgers in town.

Drive Through Experience - Fast service, kind & friendly service. Very helpful when they double check your order before charging and receiving your order. Good management. read more

Love this place no matter the location always get excellent food and awesome customer service

Great service. Clean and quick. Drive thru was down when we were there. The fries were super fresh.

I really enjoy their Milkshakes and when I found out that they had different sizes, I ordered a large Vanilla & Chocolate. It was Delicious with my Burger and Fries!!! read more

Been to this in and out spot about 3 times, each time that I have gone I end up with stomach pain, constipation and even Diarrhea. I didn't want to believe that in and out was the cause but after this last experience I knew that it had to be only because it was the first meal I had eaten the entire day. Please reconsider going to this location if you have a weak stomach. I am officially done with in and out, never eating their again. Oh and I forgot to mention that one of the burger patties were burnt. read more

Service was good and friendly, I went there on a Wednesday and it wasn't really packed. My burger and fries were not their usual hotness level. So I will not be going there for a while. read more

We waited till the line wasn't very long . True to there name we were In n Out . Hamburgers were the bomb!! So glad for something new . Thanks read more

Always hits the spot fresh and delicious my go to animal style with chopped chilis burger and fries, my guilty pleasure

Well not sure why this In n Out location food pick up in the drive thru is always lukewarm burgers food. That isn't the norm for an In n Out! I suggest if patrons are experiencing un warm food as I, that you post it. I've gone inside and drive thru and the food is barely warm, like it's prepared way in advance and not served in a timely manner. Something isn't quite right! read more

Glad it's here! Even the long lines in the drive thru are fast! Hopefully, Madera will keep growing...

food was very yummy tasted like any other in n out! but customer service was a little too much, they were too focused on making in n out pop. wasn't really able to enjoy my food read more