Location: Chick Fil A Date: April 14, 2026 Service: Mobile Order My child and I decided to stop at Chick-fil-A after an appointment they had on Tuesday. We order through the mobile app the chicken tenders meal with a hibiscus lemonade and a large waffle fries with Polynesian sauce. My family and I love love the Polynesian sauce you dip it with the fries you dip it with the chicken sandwich or dip it with a chicken tenders you dip it with a chicken nuggets. And the hibiscus lemonade drink was yummy nice and ice cold. We decided to pick up our food at the drive-thru. The only issue I had was going through the drive-thru entrance if you're doing this in the dark you will never find it they want you to literally go away in the back past of the restaurants and then find these small signs and follow the route which you clearly is not Mark good enough and then you finally reach to the drive-thru area about 4 to 5 minutes later depending if it's not packed or not. Overall we got our food it was fresh hot and ready and we were out. read more

We were in a line 4 to pick up mobile order at 8 am or so today (miracle, right?) The first 2 cars were fast but the one right before took forever to order, then another a good amount of time at the pickup window. Then the people at the pickup window had a hard time finding our order and the food was cold. read more

The food was great as usual except there was some weird strawberry smoothie we got that tasted more like a strawberry jam shake. The service was just alright. We did a mobile order and the man who brought the food out was super sweet and went back in to get some stuff for us. That being said, the wait time was atrocious. We were there for about 45mins and we did a mobile order. When the food finally came out, they forgot our fries and sauces. The parking lot, as usual, was insanely packed and it's a miracle that more fender benders don't happen there. read more

First visit to Chick-fil-A since the remodel and it's beautifully done--very spacious and welcoming inside. My order wasn't quite ready when I arrived, but the wait was short. Food was cooked perfectly and absolutely delicious. read more

Chick-fil-A - Fast Food Near Me - Fresno, California

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Can I give this a place a 10 out of 5? Cause I'm gonna! Absolutely phenomenal and so happy they're open again! It says temp closed til 8/31, but we can confirm that they're fully operational and open for business! Food was beyond amazing! Mac n cheese had this perfect crust on the top, my spicy chicken deluxe sandwich with pepper Jack cheese was huge! The chicken was thick and the meat was juicy and so tender, perfect flavor! I added some Polynesian sauce and it made it absolutely phenomenal! Jess got her chicken nuggies with some honey mustard and zesty Buffalo, she said "mmmmhhhmmm" when I asked if it was good lol. She definitely agrees! It's gooooood!! I can't say it enough; we love this spot! So happy they're reopened! Only problem we have is there's not enough shade. But other than that, overall, store is great, service is equally great and we can't wait to come back again! read more

This restaurant takes 30 min for curbside orders after arrival. Tested several times and days. Don't waste your time. That chicken ain't all that. read more

Love the food. The newly renovated dining space, register area, and what we can see of the kitchen looks great. There's a little refurbished table with a story and QR code. Nothing new to report for the indoor kid play area because it seems the same compared to before the renovation. Unfortunately, during this visit, there was a mishap/misunderstanding on our 3rd mobile order for two IceDream Cones. Although we waited almost an hour, fortunately, it was resolved. read more

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This place is disgusting and dirty. The floor was greasy. I've never felt such a greasy floor. There were plenty of staff and all the tables were dirty. Customers had to ask their tables to be cleaned. There may be some training going on as almost half the dining room had a partitioned wall so seating was limited. The grilled chicken was very oily. The quality went down. The fries were barely warm. I had asked for sauce and got nothing. No ketchup no sauce. Service was disappointing. Food was horrible. The worst chick fil a I have ever been to. Location was dirty. Never again. read more

Chick-fil-A - Grilled Nuggets and Mac & Cheese and Chick-fil-A Waffle Potato Fries- - Fast Food Near Me - Fresno, California

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It has reopened. I love the online ordering; easy to navigate amd convenient. I did the curbside and was able to follow up with my order with the link they emailed. Food is good. Decor is nice. Plenty of parking spaces for curbside. read more

Chick-fil-A - Fast Food Near Me - Fresno, California

Went had a big order and complicated order Gisele helped us ! She was so patient and helping we appreciate her and everyone else was so nice!!! read more

Chick-fil-A is always good. Service is always efficient (especially if your oder on the app). The ambiance itself is fine and standard for a fast food restaurant. However!!! Just a warning.. if you're not familiar with this area... the parking lot here is a NIGHTMARE especially on the weekends, holidays, or busy dining hours. So this is not chick-fil-a's fault at all and I would 100% get their food again and again BUT this location's parking can be pretty chaotic so be wary if you haven't been here. read more

It's right on the bag!! Every single time I get home with NO sauces!! The only friendly person was the cashier. The manager was more concerned about the homeless man on the corner than she was about observing the staff! read more

Chick-fil-A - Fast Food Near Me - Fresno, California

12.27.2024 Let's just say that, while I appreciate a good chicken finger as much as anyone else, I cannot understand the whole craze going on in recent years over these over-priced chicken places! I just patronize them on occasion because sometimes that's simply what my daughter craves when we're in the area of one (which isn't often). But Chik-fil-A: no more, ever. We went to the Fresno (River Park) location two nights ago. For nearly $18, she got: - 8-piece "nuggets". First off, these are not nuggets by any stretch of the imagination! They are popcorn chicken pieces (roughly 1/3 to 1/2 the size of a McDonalds chicken nugget). This absolutely could not have been more than 2 oz of chicken, including batter weight. Second, we were actually shorted one, so only 7 instead of 8! - A small side of waffle fries which obviously needed at least another minute in the fryer. Floppy and bland. - A large dollop of cool, pasty, congealed "mac & cheese" which wouldn't even compare to a microwave-ready cup of Kraft. *** See picture *** I really don't know how this chain is still bringing in the business they do. Raising Cane's is also overpriced in my opinion, but not to this extent, and at least they offer a decent full meal for the price. And I really don't care if CFA's employees plaster on fake smiles and constantly drone on like Stepford Wives repeating "My pleasure". It's starting to get a bit creepy, and your pleasure is of no concern to me. I'd rather just get out of there without being scammed, or having to take out a second mortgage. read more

Chick-fil-A - $18. Really ??? - Fast Food Near Me - Fresno, California

Thanks chickfila for a great experience! Clean, fun playground for the kids! Hot, fresh food! And kindness to my hungry children! Thanks for the toy and ice cream! read more

Chick-fil-A - Fast Food Near Me - Fresno, California

I ordered as I normally do for curb side, for a Chick-fil-A Chicken Sandwich meal. My fries- nicely seasoned with a good crunch, the milk shake- banana pudding- delicious, however the Chick-fil-A Chicken Sandwich to my surprise lacked breading or seasoning (usually it comes out nicely breaded and seasoned)-- see photos. read more

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This place can be a hit or miss. Today was definitely a miss,the fries were overly salty, and the chicken patty was soggy instead of crispy. I've had better experiences with the Shaw location, but consistency seems to be an issue with this location. I spoke with the manager, Erin, and shared my frustration. She listened and offered coupons, but I declined. I just hope they focus on consistency moving forward. read more

Chick-fil-A - Fast Food Near Me - Fresno, California

The service is great and welcoming. My son had dropped his fries on the floor while dining in, and a manager or supervisor nearby had them replaced within seconds. (Didn't have to ask for a replacement). I will definitely say staff are well trained in hospitality here. read more

The service was so bad. The food of course good, but while me and my family were ordering the lady was just extremely rude. I'm so disappointed, never again. read more

Management needs to post on here that this location is closed for renovations- who knows for how long!?!?!!! The Shaw location had posted their dates while they were closed. 04/082025 read more

Wonderful always I had no more summer salad shucks I thought I had the wrong dressings and toppings still don't know for sure I just used other dressings fun read more

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It's alright, it's will good the job done , just the chicken sandwich wasn't as crispy as other chichi fills

If you think you can do a quick stop in the morning before heading to work to grab something quickly...This is not it. First, there was no one in line (6:50am) so I thought I can grab something quickly for my son. That was my mistake. I made my order, then got parked, 3 other cars behind me all got parked too. And I waited 10+ minutes in the stall for my order. Even the other cars got their order before me. This may not seem like a lot of time but I honestly thought I would get my food promptly (since it's a drive thru). I would not recommend anyone who's thinking about grabbing to go, and don't have time to spare. Unfortunate because it is supposed to be a drive- thru (quick and go). I won't be making that mistake again. Because I needed to leave, I didn't even think about the iced coffee I ordered. The gal never gave it to me before parking me. And they never brought it out to me when parked. I remembered when I already drove away. I called to let them know about my missing item. (My point is, it's not my job to remind you about what I ordered.) They should have had better communication and be prepared as a fast food chain. The manager immediately went to refunding my order. In which I said did not need to be done. (I just didn't want another experience like this happening to anyone else.) She said "it's only $13." My order was $29. So...I'm guessing she refunded the wrong order to someone else, because I never got it refunded. But I didn't have time to explain. Soooo... Again, careless. Disappointed because I was so excited for it to reopen. read more

Ordered a deluxe chicken sandwich and received chicken strips..... through the drive through so didn't know until I got to my destination. disappointed. Also not given any sauces nor asked. Seems like a strange mistake to make. read more

Chick-fil-A - Fast Food Near Me - Fresno, California

They gave me the wrong sandwich twice, I always order the deluxe chicken sandwich. The first time they put a spicy patty on it. A very nice employee, Corrin, went out of her way to help me replace my order so I give her kudos. The second time I ordered the same thing and they gave me the plain chicken sandwich. That time I didn't have time to go back to get it corrected. From now on I'll be checking my order at the window. Service and food always tastes great when it's the correct order. I'd just like to receive the order correct the first time read more

Just reopened after renovatin. I was expecting big things. Nothing had seemed to change except a drop is customer service. I had to request extra straws, sauces, napkins, and I still didn't get any napkins. Not a single "my pleasure" was said. Seemed like everybody's first day.. Not happy read more

Usually chick-fil-a is great! And the employees at this location are always super helpful and polite. But the leadership at this store has some major issues. We had small mistake on our order, we got the wrong sandwich, which wasn't a big deal we just wanted to get the correct sandwich ordered. For some reason the store's GM/owner (whatever her title was) helped us, chastised us that the mistake must have been our fault for not being clear, i apologized for any confusion and asked if we could just order and pay for the correct sandwich (seriously, it's just a sandwich, we just wanted to sit down and eat) but she was still very condescending and belittling. Finally she asked us to go to an empty register to help us order the new sandwich, but she walked away and just left us standing there (can't make this stuff up!) and we eventually just got back in the regular line and ordered a new sandwich from the very nice employee taking orders. Just... weird. So much consternation over a sandwich. The rest of the staff was great, but this owner is just oddly aggressive. read more

This was a great spot to eat during the pandemic. Now, (1) it's over priced, (2) the food quality has gone down, (3) there is no longer a line wrapping around two buildings, which says a lot, and (4) there are like 15-20 young people working with 4-5 cars at the drive thru and barely anyone inside. It's like a packed house of staff with one person pouring soda, another adding condiments, and another passing the meal bag along, etc. Why is the window area so crowded when customers have dropped off? It's cool the location wants to keep people employed, but they need to increase the food quality. Today, my meal that use to cost $8.99, and then $10.99, cost me $15.99. I didn't even get hot crisp fries. It looked like I got left-over fries, as there were lots of small fry pieces in my little carton. My drink had a small hole at the bottom, so my soda was coming out. I didn't notice until I was driving and started drinking my soda. My food didn't come in its regular package. It was divided up into packaging. It was weird. No one cares about customers. This place wants to charge more for poor quality food, and they wonder why the line isn't wrapping around the building anymore. DO BETTER! I don't feel like returning, given tonight's experience. Why pay a lot of money for poor quality fast food?!?! $16 for what I got?! read more

To say we're regulars can be an understatement. Ordered the 4 piece strips meal and with a $17 sticker price I was kinda taken back. I ordered it anyway with the concern of, "will I get my money's worth?" To my surprise, the strips were decent in size this time! The app wouldn't allow me to order diet dr. Pepper but when I went for a refill, they had it up and operating so that was nice as well. Overall great experience! read more

I love going to chick-fil-a. They have great food and the service is always outstanding. Thank you, Jose

Get rid of that employee only area and bring back more seating for your CUSTOMERS. Customers first

You know the chicken sandwiches and fries and sauce is the best!!! The lines are always long but they can handle it and get the customers out in a timely manner. The staff are professional and like their job. That alone makes me enjoy my meal more. read more

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Really long line! Getting ready for breakfast tomorrow. The worker was outside taking orders. 2 egg white grills ordered. The worker was nice. Just a long time waiting in line. Once we got up to the front the worker was masked and kind. Just handed over the order and we left. Next day! Happy Sunday everyone! I got breakfast set up per usual. The egg white grill was really good! Especially with the hot sauce included! My mother said hers was really good too! Good service and good egg white grills too! Recommended! read more

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Quality fast food with great service! I have been to this location only a handful of times and have always used the drive-thru option. Each and every time I have always had great customer service and my order has always been turned into me correctly. The deluxe spicy chicken sandwich that I had was actually well cooked while still juicy and tender. Surprisingly actually had a level of spicy to it as I have noticed lots of "spicy" chicken sandwiches are labeled spicy but not present when consuming. Overall a great fast food experience. read more

Chick-fil-A - Spicy Chicken Sandwich Deluxe Meal - Fast Food Near Me - Fresno, California

The staff here is awesome, friendly and very attentive HOWEVER, I decided to try the chicken sandwich for the first time and I was very disappointed. It was bread and chicken. Nothing else. I ended up taking it home and adding avocado, lettuce, mayo anf tomatoes to make it better. The fries were rubbery and cold, im not sure why there's always a long line. Maybe I just had a rare batch. read more

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I do not see the big hype about this place. The waits are really long. The food did not come out hot the peice of chicken did not cover my bun it covered about half. You can get free refills it's real pricy for a checken sandwich. Was not impressed. read more

This place always forgets sauces regularly. I thought chickfila was supposed to have good service?

Although the food was good, I had a terrible experience with management and the way they treated me as a guest. When I was done ordering my food, Maria gasped and said "woah that's a lot of food", implying that I'm obese. She had a little smirk on her face when she said that and it made me so uncomfortable to the point that I had to take my food to go. Will not come back because of Maria and instead will go to the other location. read more

This location sucks worst location I've been to in 6 different cities. They some how were out of box count sizes. Could totally fit 2 more nuggets in there but okay. No shakes came mostly for the peppermint shake and they didn't have any. And customer service sucks the employees are young kids who don't care about their job. read more

My husband and I ordered chick fil a through door dash last night. unfortunately we had missing items in the order which was very disappointing as they closed right after we ordered so nothing could be done. we went back today to get the salad and Trey was so helpful during rush hour there. i couldn't have asked for better service. he was very apologetic and got us the food right away. Thank you Trey !!! read more

Chic fil a (river park) has stopped being about customer service and is now about making and serving food as fast as possible.... This is not a good thing. Ordered and ate inside... the guy who got my drink for me over filled it and put the lid on causing all of the drink to run down the side of the up(like a waterfall)... he then just handed me the drink instead of wiping it off... We then get our food (takes forever but that's not the complaint) Check out the pictures of these chicken sandwiches. I thought my bun was molded because it had black specs and was hard as a rock. I asked the worker who said let her ask the manager... she came back out and said "the manager said that's how they should look and it's fine." FYI the manager never saw the bun, it was with me the whole time. They refunded and brought us two new sandwiches. Attached as well are pictures of the overcooked, thin little chicken that they served us.. We left and gave it to our dogs.. I will probably not return. read more

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