Hiii, Don't get that BBQ BEEF!!! Tasted warmed up in the microwave and the sause wasn't great! A side of medium was $13.50!!!! Nottttt worth it!! Ima call them to complain about it today!! The teriyaki chicken never misses!!!! The walnut shrimp never misses! The cow mein was BLAND!!! The veggies didn't have any seasoning!!! All our food was $30 and we only got 1 big plate and side!!! Good fortune cookies none the less! read more

Panda Express - Chinese Near Me - Falls Church, Virginia

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First, they have very poor customer service. There was a woman working in the kitchen who asked for help several times, but no one came to help her. The tables were dirty even though the store wasn't busy. Then, the manager treated one of the employees poorly. The employee is new, and the manager told him to clean and kept telling him to hurry up. The employee cleaned the tables, picked up the containers but the manager yelled at him again to hurry up. The way the manager spoke to him was not appropriate. The manager needs to be more respectful and kind toward the employees instead of being rude to them. read more

I don't really leave reviews, especially not negative ones, but my only experience at this Panda Express prompted me to. My wife and I drove through the drive through around 7:30pm and the guy working the drive through was pretty rude and rushed us on our order, not allowing us to finish our sentences. I understand working at the drive thru is busy and so I don't hold that against him. But we had ordered Rangoons with our meals and as we had finished paying, we asked to make sure the sauce for the Rangoons was in the bag, and he gave a dirty look and grabbed a small handful of them. He didn't even let me finish grabbing all of them before pulling his hand back. We thought all was good but we got home to eat and one of our plates was missing a whole entree. Very dissatisfied with my experience. read more

Panda Express - This is the missing entree from my meal. Untouched after initially opening the box - Chinese Near Me - Falls Church, Virginia

This is the second time this month that I did not get what I ordered through thedrive-through. I have gone there just twice so they are batting 1000. I just spent 14.00 for a meal I cannot eat because they gave me shrimp. With allergies you would think they would be more careful. How do I even get restitution. To add insult to injury their prices have gone way up and there Togo container is alot smaller. read more

For years I've come to this particular Panda Express and I always have been totally pleased. It's clean, the food is great, the servers are always kind and friendly. In short, I love it! read more

I had lunch from Panda Express about a week ago from the location in Falls Church. The young lady that took my order was polite and efficient. I like this location as there is a drive thru. I had the meal with two entrees: beef and broccoli and honey sesame chicken which was really good. I just wish they would bring back the apple pie egg rolls. Solid lunch, decent price. read more

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Bad customer service! I noticed the girl helping me with my order, Izarel was her name, I noticed she didn't give me a full scoop of the honey sesame chicken I was ordering so I asked if I could have a bit more, she refused and said that's all you get, not more! I would think to maintain a high level of customer service she could have given me a bit more.. in no way that would hurt the business! But she was stubborn and refused my minimal request! A manager should talk to her about good customer service! read more

The food was mostly good. The portions were skimpy. I got the 3 plate with side. The beef and broccoli had very small portion of beef and an over abundance of broccoli. My soda had no flavor. It was mostly carbonated water and just enough syrup to color the water. read more

Panda Express - Large Dr Pepper with hardly any syrup. It tastes like carbonated mess. - Chinese Near Me - Falls Church, Virginia

All I can say Panda Express came a long way ! Quality of food is way better than before ! Delivered on time ! read more

Panda Express - Nice presentation ! - Chinese Near Me - Falls Church, Virginia

Solid food, awesome drive through, super convenient and they're always quick and courteous. They once short filled my orange chicken order. However they were very quick to remedy that one instance!!! Keep doing yall gatehouse plaza Panda Express! read more

Absolutely horrible customer service! On 11/18, I arrived to pick up an Uber Eats delivery in the pouring rain. A Tesla was blocking the drive-thru because the autopilot wasn't working correctly. When I finally pulled up to the window, I asked Nick--the employee working the drive-thru--if he knew whose car it was. He laughed and said it belonged to one of his employees. I told him it wasn't funny and that the car needed to be moved immediately because it was blocking traffic. I then asked for my order, and he told me he had just given it to someone else. He refused to remake the order and told me to contact Uber for assistance instead. I drove 20 minutes in freezing rain at 12 a.m. for a $30 tip, only for Nick to essentially take money out of my pocket. Absolutely incompetent staff! read more

Incredibly expensive for average portions. Over the last year I've watched the prices get bumped up from around 12 bucks to now 15$ for a plate and a drink. Insane levels of corporate greed here! read more

The best part of trying out Panda Express was the ease of online ordering. Outside of this, nothing else was very good. Issue 1: Our to-go order was packed in such a way that all the sauces ran out of the containers and into the bag. Issue 2: The food just isn't very appetizing. The rice was lukewarm at best, the proteins were almost nonexistent and over fried,. Just overall meh... While the ordering was a breeze, we won't be back to try another round with panda. read more

Fast and efficient chinese food. A tad on expensive side if you order the more entrees. The fried rice is god awful. No flavor just like the chow mein. The premium entrees are usually not worth the extra money. The mushroom chicken & orange chicken are safe bets. The spring/egg rolls/ rangoons are iffy depending on location. I suggest signing up for Panda rewards before ordering to get the best bang for your buck if you frequent this place. The turnover of food is fast and often so you definitely don't have entrees sitting around for a long time. Service is iffy depending on location. Avg at best. read more

I got what i needed, but it didn't scratch the Chinese food craving. Service was good for a fast food joint, but the food just didn't do it for me. Lost of flour, sugar, and carbs, and wasn't satisfying. I wish I could get a refund on the calories, they can keep the money. read more

Panda Express - The big bowl with 3 entrees. I don't know about you all but this doesn't look like small portions... - Chinese Near Me - Falls Church, Virginia

Food was very good (teriyaki chicken and fried rice, egg roll). We went inside to order. Line was short and the server was friendly.

The food is always tasty at Panda Express. Today I had a long Dr appt so we needed to stop for lunch before driving 2 hours home. We stopped at Panda Express, ordered & sat down to eat. A few minutes later 2 girls were leaving & stopped at the door & gasped & then covered their mouths as they were looking at the floor. I leaned over to look & saw a dead mouse laying on the floor right by the entrance door... This is NOT good!!! read more

It's a panda express. I will say this one has never given me food poisoning like some others I've been to! The location is a little hard to get into, and they have many mobile orders that they prioritize in stead of current customers. All that being said, I do feel like this is one of the best panda expresses in the area ! They keep it very clean, and the food is prepared well. read more

Panda Express - Orange chicken and fried rice - Chinese Near Me - Falls Church, Virginia

Ive ordered from here and ita ok. I just picked up some food just now and theyre making one of their workers, a young girl, remove gum from their drive way using an electric drill in this heat... read more

As long as you're realistic, Panda Express for the price is decent. They aren't going to be your favorite Chinese food spot. Yet having a job that requires me to be on the move, their drive thru operation is impeccable. Rarely are there any delays, and mistakes are minimal. For the price this helps with the munchies. Very good employees here. Also this restaurant is extremely clean. I like that you can watch food being cooked. There's no mystery behind the curtain. Orange chicken and beef with broccoli work for me. They have a number of rice or noodle choices. If in a hurry, this can accommodate you well. read more

This location always has fast service and friendly staff. They also have a drive thru. Their food is always hot and fresh. If you are looking for genuine Chinese food this is probably not the place especially because there are tons of other places in the area. But it is a good value for the portion sizes and still pretty tasty. I tried their limited time hot chicken and was disappointed. For "fast food" there are some real healthy options on the menu like the beef and broccoli. read more

Panda Express - Trying out their new hot chicken - Chinese Near Me - Falls Church, Virginia

I've ordered from here lots of times one times I forgot the orange chicken I was told I can pick it up later why today I ordered a large plate pay $27 for delivery two got a small plate very little rice very little chow mein and the broccoli only have broccoli three pieces of meat. I'm gonna have to stop ordering out. read more

Panda Express - This is the plate, they sent me a small one - Chinese Near Me - Falls Church, Virginia

Went in on 2/21 around 3 PM. No line but the women couldn't figure out who was going to assist me in my order. Finally, the Caucasian woman came over to help. The Latino women pretended to be busy or just stood around. Please get more responsive and customer friendly workers. read more

I have to admit... Panda Express is my guilty pleasure. This isn't gourmet, or your Grandma's cooking, but it satisfies the craving. Crossing fingers that despite the economy Panda Express keeps their prices. I paid less than $8 for the "bowl" which is a side (rice, chow mein) and a protein (kung pao chicken). It's not bad to sit inside either. Service was good and very quick, no complaints. So I give this a 4/5 for food meeting expectations, satisfying cravings, and being a low budget spot to grab a bite with friends. read more

teriyaki chicken very smelliest to urine. Quality of food is declining every day. i will never go to this place again. read more

I have been ordering from Panda Express and the quality seems to have been going down. It may be just the one I go to all the time, but is still is incumbent to representative the chain to have better quality. read more

Wow impressive how they don't give you full portions I had to pay extra for some celery pieces wow NEVER COMING BACK AGAIN read more

I placed a order so I could grab my food and get back to work and when I went to pick up they said we don't have your order and I showed them that the order was placed and they told me to contact customer support and that they were not going to make me my food they were rude and not helpful I would rate them lower if I could. Do not recommend Them read more

Friendly and fast service. You'll get a generous portion if you go during off peak hours. Way better than the other location in the mall. read more

Panda Express - Chinese Near Me - Falls Church, Virginia

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They serve "a plate" with contents of "a bowl." I gave then a chance, but they keep shorting my order. Will never eat panda again.

As Asian-inspired fast food, my experience is this is pretty (darn) good. My daughter and I were heading home from a shopping trip, and she asked to pick up dinner from Panda Express. I had never been and figured it would be fun to try. She had a cub (kid's) meal with chow mein and their "famous" orange chicken. I had a "bigger plate" with fried rice, orange chicken (just as famous), wok-fried shrimp, and black pepper Angus steak. We did drive-through, and the food was ready in a few minutes. It was packed very well and still hot when we got home 15 minutes later. Everything except the steak was delicious. We would have no problem ordering it again. read more

Save yourself the aggravation if you want something vegan as in the Beyond Orange Chicken. I found out that it's discontinued and the person telling me that didn't seem to thrilled with my questions. Last time, they told us that they were out not that it was discontinued, so wasted a trip to just the Panda Express ri be told that it's discontinued. A couple of weeks ago an order was messed up and had to be thrown out due to allergies. No apology even after contacting the customer feedback. Tonight the customer feedback number hung up on me trice and the email system isn't working. Why bother? In an era where Birger King can offer an Impossible Whopper, why is it so hard for a Chinese-themed restaurant to offer vegetarian and vegan options? And, please save the mixed greens comment as a vegetarian option as that's a waste of $13 for about $2 worth of greens and rice that can be made in wee minutes at home. With poor customer care at this location and now corporate, why bother? It's obvious that nobody cares about the customer at the corporate level and at this store. And I thought the one on the main campus of GMU was bad. read more

I'm devastated that there's no more sweet-and-sour sauce. The plum sauce which is actually horse and sauce, is discussed. I ordered weekly my kids are upset too! read more

The food was terrible this visit. This is my go-to takeout meal. Have it twice a week, so am very familiar. Teriyaki chicken with no color, grayish, mushy....not like Panda at all. There was zero char anywhere to be seen. It needs that texture; and that is the standard at any other location. The power greens were 1/3 uncooked cabbage rib; completely inedible. Two completely over cooked broccoli crowns and one solid as a rock uncooked crown and some perfectly-cooked kale covered in raw garlic rounded out the dish. Lastly, the black pepper chicken. How you can perfectly cook the celery, not cook the onions, and turn the chicken to absolute overcooked mush all while imparting ZERO FLAVOR is beyond me. That takes talent. I threw it in the trash. My husband dug it out to get a refund. I literally will never order from this place again after the quality of that horrible food went by so many eyes and still served. You have to be overlooking any kind of food quality standards if you serve this to people. I no longer trust the standards there so I am not spending any more money there. This was not even close to okay product, and it was plainly visible to the naked eye from cook to manager to server. They all served slop without batting an eye. That is all I need to know to know a place is not worthy of my hard-earned money. read more

Orange chicken came with long black hair inside. When I called management informed me that workers were supposed to wear hairnets but don't always do that. DISGUSTING. I used to frequent this location because it has a drive thru but I'll never be going to Panda again. read more

Panda Express - Hair in Orange Chicken - Chinese Near Me - Falls Church, Virginia

Some of these people are so stingy with the amount of food they give you, you'd think they get docked in their paycheck. It's ridiculous. Terrible experience. This place has been declining for a while now and I hope management is taking note because this ultimately falls on them for poor training and accountability. Utter disappointment. read more

Awful. I was giving just a few spoonfuls of Black Angus steak and 5lbs of rice. Terrible! I love chinese food. That being said, I could only stomach a few bites of this. Nothing was good. This was my first time at a Panda Express. It will be my last. read more

Panda Express - Wheres the beef?! - Chinese Near Me - Falls Church, Virginia

The young lady at the drive through was extremely rude. I'm done with this location, I asked for orange chicken on both sides and she screamed no? How you gonna tell me no when it's my money. I proceeded to say honey walnut shrimp to only find 3 pieces. You have to be kidding me. read more

Went to pickup some food and one of their staff is behind the counter eating in his own plate, he used his own fork to pick some food from the service buffet into his plate. Not only that, but whistling too near the food at the time where everyone has a mask on these days! This place should be shut down.. read more

Asked for a bigger plate. My request was heard. My 3rd entree was not asked for. My plate was not shown to me before paying. I had to tell them they didn't give me everything I ordered or even a chance to tell them what I want. Got my third entree in a separate to go box. Not busy inside but a rushed experience. Many employees sitting at a table. Maybe they hired too many people because these people had nothing to do. Looks like they don't have a container for a bigger plate available at all. The brewed mango tea was weak and bland. Bathroom needs cleaning. Toilet was nasty. Air dryer was hard to use. Paper towels dispenser too close to trash can under it. Haven't been to Panda Express in years before this. Would recommend any other authentic Chinese restaurant instead. read more