The location is good but busy, the food is not bad but the service could be more friendlier. I came a little bit after lunch time and there was no one in line. The worker came over, did not greet me and just stood there. He had a face like he didn't want to be there. I ordered the chicken teriyaki with fried rice and veggies. He gave me my receipt and didn't say thank you. Proceeded to get the orders ready. I waited in the seating area and one section seemed a bit dirty. The food did not take long so I left and when I got home the portion was fine and food tasted good. When the worker gave me the food, he didn't ask if I needed anything nor did he say thank you. I think a bit more of friendlier customer service and cleaner area is needed in this location. Otherwise it's not bad. read more

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Ate here after trying First Watch (packed) then Milk &Honey (not enough veggie options). It's fast, Asian food - tier below Panda Express, but only $45 for 3 meals with drinks - good value with leftovers. If not picky foodie, place is fine. read more

So disappointed! We stopped by today to try this (new to us) place. Food was terrible. Rice was not Japanese, or if it was, no Japanese person would ever own it! Teriyaki sauce was practically tasteless, hard to do for a teriyaki sauce! Chicken was bland (poor chicken must have had terrible food too!) Miso soup barely tasted of miso and had dried and reconstituted tofu!! Not even a Japanese brand of soy sauce! Tables were dirty. Service was fast, so there was that. Fountain drink machine was decent. Will never, ever, go back . "Since 1987" so almost 40 years to ruin the most basic of Japanese food! read more

Went there one day because i was looking for a nice place to eat and i found this restaraung. The f ood was very nice and everything tasted great. Service was nice and quick. Inside the restaraunt was clean and had a good vibe. Would definitely come here again read more

Run of the mill "Asian fast food". Offer a little of everything so it's not really "Japanese". Basically your airport or mall Asian food outlet. Price is ok, wouldn't go back. read more

Sarku Japan - a meal in a plastic container - Japanese Near Me - Fairfax, Virginia

The bento bowls here are decent. Considering the price a good value. I like the chicken and seafood used. It's not going to win fancy awards, but in the time of inflation it works. Located next to Fair City Mall, it's usually not too busy. That relaxing atmosphere makes it nice. All of the employees are polite and friendly. Best guess is every order is 5 minutes or less. While nothing exemplary, it serves a purpose. Very clean establishment, and I do like the seating area. If I'm in the area, sometimes roll in over here. read more

They have a good attendance, also the food es good tasty as a fast food service I really like it

Came here today because Blue ocean and Yamachen were closed and we had a sushi craving at 3pm, enter Sarku. We ordered the salmon avocado roll and the spicy tuna with free cucumber added. The service was wonderful and willing to modify our rolls and provide plenty of extra ginger. Worst sushi I ever had in my life. Seems sushi from here is a mistake from desperation. My recommendation is to stick with the meats and seafood/bento box. Cool to note as a soda fountain option they had vitamin water xxx acai-blueberry flavorful which I haven't seen before. Love me some vitamin water and the price for that keeps going up so nice drink option for around $2. Would I ever come back? hell no! but it was cool to have the option for 3pm sushi. read more

After window shopping on Labor Day, the kiddies and sister worked up a sweat and hunger and decided to stop into Sarku Japan for lunch. Located within a shopping center, parking was easy enough to find. As we stood in line, the sister registered at the counter for their (unwanted) text advertisements and received 6 pieces of Gyoza (fair deal I suppose). She ordered two Bento Boxes and subbed the the noodles for the rice. The food came out rather quickly but finding a clean table took a bit longer... I'll give credit to the person that was wiping down the tables but the problem was the crumbs that left the table and went straight to the floor... I dined on noodles and salad and was happy to find a Dumpling that was full of cabbage.. as greasy as I'd expect it to be, the food managed to kill the hunger pains but unfortunately with this new vegan diet created gas pains a few hours later.... the floor under the drink machine could have definitely used a cup or two of bleach and the twin said the Bathroom was Grade A D.I.S.G.U.S.T.I.N.G... supposedly someone backed it up and left a surprise for unsuspecting patrons.. she promptly informed the guy at the front counter about the problem who said.. "Yeah it flushes every 5 minutes..." (huh) just lazy and nasty and as fast as that grease hits the bowels the one thing that should be working is the bathroom ... I can say we Won't be returning and definitely don't recommend... I could of boiled some spaghetti at home and it would have been healthier and more fulfilling... Ms. Foodie read more

Sarku Japan - Nieces Box... yummy salad - Japanese Near Me - Fairfax, Virginia

I know this is a fast food chain..... Maybe I'm spoiled with bento boxes from Sushi Prince($11), but the deluxe bento boxes ($10) here were definitely...MEH... We both ordered the teriyaki beef and were surprised at the thin slices of bland meat. I did notice that most people ordered chicken teriyaki so maybe that selection was better. I opted for the deluxe box which was an additional $2, and I got shrimp and veggie tempura. I honestly can't say that I have tasted anything worse than this tempura. The batter seemed soggy and old. I didn't think anyone could really ruin tempura, how hard is it to 'fry'? The rest of the meal(sushi, salad) was good. There's a selection of soy sauces and sarachi. T he place is clean and the staff is friendly. If you have only 10 minutes to eat, and want to stuff your face fast, then this place might do. I'll probably stick to the lunch specials at another local venue. read more

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This time inside jblm sarku, their chicken teriyaki is brnt and salty..it was always food but this time very salty n burnt..not too good anymore read more

I'm not sure how to rate sarku other then it was medicore for Japanese Togo food. Have I had better bento boxes for the same price yes indeed. My mother and I shared a deluxe bento box with chicken teriyaki. Now I like to avoid chicken teriyaki partially because some places make it too sweet and in this case it was just that a tadbit too much sauce for me. The chicken pieces were a bit sloppily chopped but eh...it's chicken.The choices for side were white rice,noodles or brown rice. I chose the brown rice with it for an extra .50 wow it cost to be healthy. I think I was expecting too much from a Togo place for a bento. I mean there could've been a bit more salad and a side of Miso soup would've been nice for $9.19 or even a dumpling. It came with 2 soggy shrimp tempura, and a few veggie tempura which were not as crispy as I would like. The California rolls weren't too bad there was a decent amount of imitation crab in the roll. But overall kind of a mediocre bento. I also ordered the green dragon roll which was eel avocado and cucumbers. It tasted okay nothing that really blew me out of the water and especially not for 7.99. Overall it's mediocre food that taste like food court mall food.That satisfies a slight craving for Japanese food. Perhaps if I need a quick Togo sushi I guess this would be my place. Or I want japenese food without paying tip this would be my place. read more

Sarku Japan - Deluxe Bento Box w/ Chicken Teriyaki - Japanese Near Me - Fairfax, Virginia

Food is served fresh off the grill and seasoned just right. There's no salty aftertaste even with double meat portions. I recommend the shrimp combos with chicken or beef. For a leaner choice you can forgo the rice and get all veggies. This place offers great value and the staff deserves praise (a read more

Used to be so much better. I used to come here every day for lunch a few years ago and I'm not really sure what happened. Maybe it's inflation? Who knows. It used to be that you'd pay ten bucks and get a hefty plate of food in return. Today was the first time I've been to Sarku and felt like I got shorted. The prices are still the same, more or less. The portion of food I received was pathetic. They even skimped on the rice. The rice! The cheapest part of the meal. Listen, I get you might not be able to give me as much meat as I'd like (they skimped on that too), but rice is like...the cheapest food in the world. This place is just a terrible scam now. Go to Chipotle instead if you'd like to get your money's worth - it's right next door. Gave it two stars instead of one since the food was still decent tasting. read more

I am accustomed to the "double" meat that Sarku is known for inside of malls. This place does the Sarku brand injustice; the food is greasy and portions are small. The service is below par for a QSR. For some reason, the stand-alone Sarku establishments have always been disappointing compared to the locations inside of the malls. I am very doubtful on any future visits to this Sarku location. read more

Had the Rock n Roll, which was honestly too salty for my tastes, to the point it overpowered the flavor. Spring roll was tasty though and the dumplings (and sauce) were good, if a bit dry. Mainly tried this place because of the $5 off with app download, though I found out when I got in that you actually have to order through the app to get the discount which seems redundant. But they let me do that order while I was in the store which was nice, and the service was relatively quick. read more

This location is a go to for me and the chicken teriyaki is phenomenal! For such an affordable price you can get a large quality meal here which I love! This location is always quick and clean. 10/10 recommend! read more

How have I missed this place for years and years? I've placed a total of three orders now and all have been awesome. Love the chicken teriyaki meal with fresh veggies and side of choice (all great!). Also love their shrimp and Cali rolls. Super fresh, fast, hot, plus friendly staff. This is my new go-to lunch spot. The app is super handy too. read more

I love me some Sarku!! This is a chain but honestly not every location is the same and their menu is slightly different. I particularly like this one because the portions are really big and they give you sauces for free. The location in general is very clean and it's close by to a shopping center with a lot of places I like to shop at anyway so it's in a very convenient location. My favorite for hibachi is shrimp and chicken and I've gotten the sushi rolls quite a few times too. read more

Really good. They give you a lot. I don't get people complaining about the portion. Maybe it's the bento box that has less meat. I think you better off ordering the regular bowl. Pretty fast and delicious. Nice meal. read more

Sarku is a decent spot to eat fast-casual Japanese food. The bento box is the way to go because it includes a variety of foods with the main dish being rice with either shrimp, chicken, or beef teriyaki. Salad, three dumplings, and four California rolls are also included. The meat is definitely the best part of the bento box. I am a fan of the chicken and beef. They are both tender, savory, and the teriyaki sauce is not overbearing. When it comes to the dumplings and California rolls, they are pretty average. The rice is made just as it should without being soggy or too hard. Overall, the meals are made quickly and have a satisfying flavor. The atmosphere is casual, spacious, and clean. The staff members are nice and quick to serve. Additionally, a great perk here is that you earn a stamp card that will provide a free chicken teriyaki dish after seven visits. read more

I know that Sarku is a chain, but I do enjoy going to their Teriyaki and Sushi Express locations. I always get the Deluxe Bento, which comes with a garden salad with dressing, 4 pieces of California Roll, Chicken Teriyaki with white rice, and two tempura shrimp and tempura vegetables (like sweet potatoes and broccoli). I always ask the chicken to be cooked extra well-done, and sometimes they get it, and sometimes not so much. Either way, the teriyaki is pretty good with the rice, and you can also add some sriracha sauce to give a kick. Usually, the tempura is right out of the fryer so it's fresh, and the California rolls, if they're busy, are freshly hand-made, too; sometimes, it can be a little stale and the tempura can be kind of cold. My husband always gets the Chicken Teriyaki with the double meat, and he even enjoys his meal. You can find Sarku in malls, but I like getting the bento boxes. This Fairfax location also has yum-yum sauce, so it usually comes with 1 container of it when you order (they charge you more if you ask for more). Simple and a straightforward meal if you're craving for some teriyaki! +chicken teriyaki - extra well-done +request tempura to be fresh out-of-the-fryer +offers yum-yum and spicy mayo sauces! +call-in orders accepted read more

Sarku Japan - Japanese Near Me - Fairfax, Virginia

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The food seems to be made to-order and can take a bit of time, which is fine because I love eating fresh foods. But when I have to wait thirty minutes (not counting the wait time from standing in line...) during a Monday lunch break, I think it's a bit ridiculous. No apologies or asking for some leniency (maybe there was a situation that customers didn't know about that was slowing down the process..)--nada. And if there are going to take THIS long to cook the meat, you would expect that it was done right. Unfortunately, I had to recook the meat in the microwave because it wasn't thoroughly cooked. Eating raw chicken can produce problems--figure they'll know but I guess not. I will not be returning back to this location to grab the teriyaki chicken. BTW, when did "extra chicken" involved just extra 3-4pieces of chicken? And charging me close to $2 for it ‍ read more

I was in the area and thought I would walk past this place to see if it would be any good. I saw this big ad for chicken teriyaki plate with rice and veggies for only $5.79. I had to go in and look further. Once I was inside, I figured, why not? I'll give it a try. You order at the register and they give you a buzzer to come back once the food is ready. For my dish, you can choose to get either rice, fried rice or noodles. I love noodles so of course, I gave that a try. I waited for about 5 minutes and then my food was ready and sat down to eat. This place is very casual. There are lots of tables but only a few booths. The food is placed on a tray and you clean your table and place the tray back by the trash can. They cook your food for you once you order and you can see the chefs do the cooking. As I was eating my food, I saw so many people come in. The place was packed on a Friday afternoon. I was very surprised but hey, it's hard to get food so cheap these days. The food was decent. It was not the best food I've eaten but I didn't expect it to be excellent. They do however promote that the food has no MSG and some other health benefit that I can't remember at the moment. It was definitely filling though. I ate all of it and didn't have to eat again until dinner time, where normally i would eat a snack between lunch and dinner. They also serve sushi here and I didn't try any this time around but I saw the table next to me order it and it looked good. I might have to give it a try next time. The sushi seemed like it was average pricing, what you would see at other places. If you are into something quick and cheap for Japanese food, this might be the place to try..at least for the chicken teriyaki bowl. read more

Sarku Japan - Chicken teriyaki - Japanese Near Me - Fairfax, Virginia

One of my favorite spots when I'm working in the Fairfax city area! I always stop by when I am. The staff is friendly and helpful, the place is clean and service is quick! I personally always order the chicken bento box, but they also have very good sushi i get from time to time. read more

usually i come to this location and they're pretty quick but today (11/19/2020 @ 4pm) when i went the lady who's on the register was on her phone, had her earphones on and left her phone where the trays are placed by the sushi stand. i was trying to be nice to let her know to watch out because were in a PANDEMIC!!!!!!!! all she did was roll her eyes and said something but i couldn't hear her. WATCH OUT read more

All I can say is... Tempura California Roll. So good! I love deep fried sushi, that's my weakness. I search high and low for deep fried sushi. Yes, it has the most calories than any other sushi roll on the menu, but it's a small price to pay for deliciousness that melts in your mouth but is crunchy at the same time... (how is that possible?!) This place is always good, fast, and affordable. People who complain it's too salty should go across the street and get some quinoa from Trader Joe's. What do you expect from a fast food place!? Goodness. read more

Sarku Japan - Tempura California Roll. deep fried but not oily or greasy.. so good. - Japanese Near Me - Fairfax, Virginia

I like the food from this restaurant but the lady in the cashier is super unfriendly, seriously no customer service and she was on her cell phone while taking our order. Listen I will still order from here because the food is that GOOD but manage really needs to be more professional. It's the fourth time I get her for my orders and it's always an unpleasant time. read more

Had a coupon to get a free teriyaki chicken entree if I bought a medium drink. Drink was 2 dollars and the og price of the chicken was like 6 or 7 bucks so that was definitely a steal. That being said, if I were to pay full price for this (ever) then it'd be about 5 dollars only. So yeah, it's a tad bit overpriced. Service was alright. The workers look like a bunch of high schoolers and the dude giving out the food was kinda derpy because he got my order mixed up or something but I should've expected much. He apologized though and got me my stuff in reasonable time so I'll let him pass for that. The space was well-ventilated and there were plenty of seats. Bathrooms were clean too, good stuff. Now the food...haha. Tell me why it seemed like the cook literally melted half a stick of butter and poured it ALL OVER THE DAMN FOOD. Over the chicken, over the rice, over the vegetables. Butter tastes fine when I taste it subtlety, but when you have to drench the food in butter then that either means the food is extremely tasteless or...well, the cook doesn't know what he's doing. Or maybe both..maybe? I don't know. However the chicken itself tasted like decent teriyaki chicken...vegetables had eh seasoning, and the brown rice..well it was cooked to perfection so that in itself made me give this place a star...hah. Anyways, wouldn't come again. I could probably make the food at home with the same portion using a lot less money soooo, my recommendation is.. Do give this place a try. It'd probably be a good place to drop by and grab some grub during lunch time or a take home dinner EVERY NOW AND THEN. It's not by any means terrible but it's not by any means great either. That butter though... read more

Great place to grab a nice hearty meal. They give you a very good sized portion of food, and definitely does not skimp on the meat portions. I usually get myself a nice chicken teriyaki plate with either white rice or fried rice depending on what mood I am in, as well as a side of veggies. The fried rice is about the same as any type of regular fried rice you can get in any asian influence establishment. The chicken is very tasty and juicy and cooked perfectly. They coat the chicken with a nice amount of teriyaki sauce and each bite packed full of pleasant flavors. The big knock I would have about Sarku's would be how the chicken and other meats here tend to be very greasy. I have to use a couple napkins to dab over the chicken, that way I don't have to eat all the grease. But to be honest they can't change this, because of how they cook the chicken. You can't have that good tasting meat, without cooking it with a good amount of oil. Its not a make or break, so I can live with dabbing off the meat. One other thing to note is I think this Sarku is actually one of the better tasting locations compared the ones. I think the location in Springfield Mall is the worse because the meat there is always overcooked. All in all, great place and I will definitely be coming back here again and again. I absolutely love this place. read more

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Consistent and good chicken teriyaki here. Also very affordable with Punch cards. Everyone is extremely friendly. Food is freshly made and quick to fulfill. read more

I have been trying to expand a little bit and decided to try out sushi. The thing that bothers me most about sushi is that sea weed aftertaste which this place does not have. The dumplings are okay not really anything that one can write home about but the teriyaki chicken is alwats excellent. I dont recommend noodles with the chicken because its a bit on the bland side but if you try it with the beef, it gets better. The place is so clean too. Overall for a less than 10 dollars meal, its more than decent. read more

I was really impressed by the quality for the price here; and their ability to accommodate special requests. Service was incredibly fast. I've never eaten at what looks like a fast-food chain sushi place, and was a little wary when we walked in. But we had a great experience her read more

Sarku Japan - Japanese Near Me - Fairfax, Virginia

Service and quality have gone way downhill over the past couple of years; we won't be returning to Sarku. Yesterday they charged me for things I didn't order, and then hassled me about refunding their overcharge. Then the Sarku store manager gave me only chicken when he knew I had ordered and paid for shrimp and chicken teriyaki. (We were the only people in the store at the time.) Now the store has become so dirty and the service so poor that after six years, we give up. Find some other place else to eat! read more

My uncle suggested we try this place. I was a little leery of trying sushi here, but it was decent. Not super great, but tasty and still edible. I had the beef and shrimp meal and it was quite flavorful. I liked that the value of food for the money was worth me visiting here. I had leftovers and the kids did also. Considering the options between the two shopping centers, this one will be visited again since it was in walking distance to Chuck E Cheese and there was a safe crosswalk. read more

I went to get something to eat for dinner today so excited that they finally open back. I really love this food. But since we have be more precaution with food safety and everything else. But none of the cookers was wearing gloves Or the cashier when I feel that she should because she is closing the lids the food tray and giving out the food to the costumers. It doesn't really look good at all. They are wearing a mask and have 6ft social distancing stickers on the lobby. read more

i have been a good customer & even had their app on my phone. On March 30, 2021 received a "special no-joke" offer for 04/01/202--April Fools Day--chicken teriyaki for $5-maximum 2 orders per special. There was no time limit listed and, as usual, mall locations were not included in this sale. My wife got off her job at 7:30 & we met at the Fairfax store at 9508 main st. Fairfax, VA. When the young man asked for my order, I showed him the ad! I was told this ad ended at 7:30--it was then 7:41. The gentleman asked for the order again--almost laughing.... My wife asked me what I wanted to do. I said "No Thanks!" We walked next door to Chipotle, had a nice meal spending double the amount and vowed to NEVER GO TO THAT STORE AGAIN!! I will delete the app as well as the plum rewards app.... THAT SMART ASS PUNK WILL KILL YOUR STORE! read more

Tried it for the first time. Good value. New and clean. Tried the deluxe Bento box - the tempura was fresh and crispy. The sushi was ok and the noodles were a little on the rubbery side. The beef was sirloin and very tasty. Will definitely return since I work close by and like the value here. read more

Super excited that I found a teriyaki restaurant near by. I like the fact that the restaurant was bright and clean with the cutest chairs ever!!! At first I thought this place was only teriyaki but was super excited to see that they offered bento boxes and sushi. Since I'd never tried sushi with teriyaki chicken I had to give it a go. I also ordered a side of veggies. I'm guessing I was the first person to order just veggies on the side because the cashier had no clue what the price was and someone in the back eventually said they'd charge me the price of a drink. Although I didn't eat in the restaurant, I really enjoyed the sushi and the vegetables were sooo good. As far as pricing goes, it was just right. For what I ordered it only came up to $6.69. I am definitely going back soon to try a different type of sushi and maybe a bento box. read more

Its a good place to have lunch sometime or take out food. I've only tired their deluxe bento so far but it wasn't that bad. Its healthier than fast food:) read more

Sarku Japan - Shrimp deluxe bento - Japanese Near Me - Fairfax, Virginia