The food was bland noodles were tastless and dry . Chicken was all fat dry and tastless . They didn't have any knives great gotta use my fingers. read more

I ordered from this location on 9/17/25 . Order was placed and picked up from the drive-thru on my lunch time break . My order was fulfilled correctly but with a special add on a FLY in my food . My appetite was lost . Upset and disgusted . I called the location to speak with the manager Lisa and spoke about the situation . Lisa was very rude and Made no effort into resolving the situation . I've been to many panda locations and never had a situation like this happen . read more

Panda Express - Noddles and orange chicken with a fly . - Chinese Near Me - Chicago, Illinois

I have eaten at several panda Express around Chicago suburbs for a number of years. It is the first time that I was ever offered a cup for beverage as I waited for my take out meal (they had to cook more noodles and orange chicken at 11:52am). The cafe look relative new and everythung is not worn out like the others I've visited. Everyone was polite and service was relatively quick given they had to cook to order. read more

I'm not a frequent visitor to Panda Express so I'm sure this isn't going hurt the company or this location. Still I need to write this review because this was unacceptable. To start the service was meh. Not bad, not outstanding just unforgettable. That in itself is fine its a Panda Express not a 5 star dining experience. The 1 star comes from how horrible the food ended up being. I decided to try that new blazing bourbon chicken, and it was a failure on every level imaginable. I don't know if they let it sit there too long, overcooked it, or breaded it in concrete. It was completely impossible to eat. I literally could not chew through it. It was so bad it ruined the entire meal and I feel cheated and robbed. It was so awful not only am I not returning to this location, but any Panda Express ever again. I can go chew rocks for free at this point. read more

That's one of the best Chinese food I ever had I love it kung Pao chicken must of the plates are good

Came here at 8:50 pm on 07/22/22 there was no line i had my 2 years old daughter i was standing in front waiting for em to take my order 10 mins later this lady called atoria told me there is no more food when they close at 9:30 that they stopped cooking really??? never coming back to this place managers do something about it please read more

Does the serving size for the meats come out of the workers pockets? Like seriously every time I go they never give me the normal serving size. read more

We live in a time filled with lots of anger. We're all burnt out and tired and down in the dumps. But lemme just say to the young lady who was working there, Shnyla! You young lady are the bees knees. Loved the energy. Loved the kindness and empathy and humor. Don't ever change. You're a wonderful soul! (Salt rocks in my shoes...inside joke) Oh and the foods alright. Cmon man it's fast food lol really? It's not delicious. It's just something to fill you up when you're too lazy and cheap to buy or make anything good. That was me today. Thank you :) read more

I'm not even sure where to start, I have lived in the neighborhood for 35 plus years and was excited to get a Panda Express near home. I usually don't write to many reviews....I ordered some Rangoon with sweet and sour sauce and a plate of orange chicken, teriyaki chicken and lo mein noddles. Nothing special well I'm so pleased with my crushed rangoons, not the right plate of food and when I checked my meal I came around after leaving the drive thru to only get attitude and accused. read more

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Just opened don't think it has been a year but this place never has anything . Always a wait . And don't even think about trying to order online . You will be there for a whole hour . I love panda but this location is not the move ! read more

Rude people working here. Don't know what kind of individuals this establishment is hiring, but they need to find better employees. Many people forget the meaning of customer service. Not to mention long lines and prioritizing mobile orders while there's 13+ people waiting with a line out the door. read more

The girl at the checkout who puts the food asks a lot of stupid questions. To see that a person does not understand and asks a lot of useless questions and is not polite. She ruined my mood for the whole day. Why ask so many questions when a person says I want it, I want it, put it in, showing it with your hands. I no longer come as panda express, at least at this address. read more

Panda Express - a man in a red hat looking at the camera - Chinese Near Me - Chicago, Illinois

Worst place I have ever gone to eat I'm sorry for people who don't know it yet but if you get anything from here it will be burnt to crisps they don't know what they are doing and the customer service is the worst @11:09am read more

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I will begin here, a much needed new restaurant in our area. I am glad this location opened in the Bricktown Square. It took a while for Panda Express to open, it was worth the wait because I love their food. The wait was a little long, they were letting in a few at a time. The line did form. Bring your patience, from waiting to enter and the drive thru. Very clean location. Indoor dining is available. There are only four tables available for sit down dining. The most of the customers are taking the food to go. Sit and enjoy. There is some confusion, the focus does shift to the drive thru customers. But the customer service is fast and accurate. I respect the staff with dealing the long lines. They had patience to deal with the customer traffic. Our food was well served, perfect portions and hot. I am glad our area has a Panda Express. It was a long time coming for a new spot in the area. I will be back soon. Panda Express welcome to the Bricktown Square and to Belmont Cragin. You are definitely a welcomed addition. read more

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I was very excited that they opened a restaurant at the brickyard. We really needed it. However I went last night and it was very busy. The manager and staff couldn't handle the volume plus they were handling a very large on line order. I waited 25 minutes in line and wait another 5 at the counter while theyfulfilled this order. I was than told they closed the grill down and what that they were out of teriyaki chicken. At checkout they dropped one if my containers and said sorry do you want more. Since they were almost out of all the other entrees I left without my food. Very disappointed. read more

I ordered three bowls, two bowls are full and had the right foods but the third bowl was only half way full. I ordered online since I'm busy and I needed to eat something first so I ordered and my bowl was only half way full. This is actually the second time this has happened where it's only half way full and im not full yet even after eating it. read more

This panda location is so bad. Trust me when I tell you I've gone here plenty of times willing to give them another opportunity. Most of the people working here are rude, and give you an attitude. Management is just as bad read more

This place is a disaster. The manager and staff provide very poor service. The amount you pay is ridiculous for a teaspoon of food. I'd rather go to a regular Chinese restaurant than deal with this establishment. I don't even understand why people go here, maybe they're dieting read more

My fat boy self got happy as hell when I saw that this place was opening up near my house. But it's extremely disappointing. They're always out of something, then they give you tiny portions compared to the other locations and it doesn't even taste good. Such pain. read more

If you want to watch the staff refill the bowls with fresh food to be taken away to the drive thru and all you're left with in cabbage in your noodles, this is your place. As you make your way down the line the orange chicken will be filled right before you ask for it and then will be all scooped away for the drive thru again then be asked to wait 15 minutes to join the rest of the homies scattered around the restaurant with mouths watering and tummies grumbling. You'll be fine if you're ordered white rice and broccoli. They always have that. read more

Pulled up to the drive thru at 9:30 and they told us they were closed, an hour earlier than what it states.

If I could give 0 stars I would. We placed an online order at 7:50, estimated time to be ready was 8:05. When we went to pick it up, they hadn't even started our order! That's fine, I get it, places get busy. We didn't get our food for over 35 minutes. Watched people come and go and get their food. No apology, no compensation, no sense of urgency from the team. To say I was mad is an understatement. This is the closest location to my house and I will honestly drive out of my way rather than come back here after this experience. To top it off, that was the most unseasoned angus steak I've ever had at panda. Took over 30 min to make you'd think the quality would be there. 0 stars, I even recommend the HIP mall over this location. read more

Extremely slow and they were out of 5 items so we had to wait 15 min while they boxed up the noodles and rice and it got cold. They can't handle the amount of business here and it shows read more

This place is around 35 degrees almost freezing!!!! Most restaurants use this strategy to keep people from sitting in because of COVID! Very immature of this place. Just close dine in if that's the case!!! Pretty petty! Don't dine here!!! read more

Food is good, but I ordered online at 4 pm for a 6 pm pickup and it still wasn't ready until 6:50. I waited -- inside Panda Express -- for 50 minutes for a $30 order I placed (and paid for) at 4 pm. read more

Warning !! Don't order the family feast with the walnut shrimp! The box is only half full (I called and they said they count and there's only 21 pieces) and there's a $3.75 up charge ! What a ripoff, I've been to many pandas and they all just fill the box so buyer beware! They also did not include the teriyaki sauce which I specifically asked for! I'm so disappointed and disgusted, never going to this location again !! read more

It was my first time going to this panda express I was so excited because it was by the house. Unfortunately my excitement was cut short as my noodles were burnt over cooked and cut up to small pieces. My spring rolls were hard you could barely bite into them like if they were over cooked. I don't think I will be going back to this place I wasted $20 to eat half my meal. read more

I bought food for my family from this location and while I understand they just opened and many businesses are still following COVID regulations (specifically social distancing), I don't think a 20+ minute wait outdoors waiting on them to handle a single customer can be blamed on such. I had also ordered orange chicken for my family and pepper angus steak for myself and the chicken was overcooked to the point of much of it being hard, and the steak was severely under cooked. When we called to complain, they offered us free food for the next visit, I get the gesture, but I don't think it made sense to offer food for a return visit when the food wasn't prepared properly in the first place. read more