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Palace Nails & Spa

3.5 (140 reviews)
ModerateNail Salons
Closed 9:30 am - 7:00 pm
Updated 1 month ago

Services - Palace Nails & Spa

Manicure

Manicure and pedicure

Nail fill-in

Nail polish change

Nail polish removal

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Recommended Reviews - Palace Nails & Spa

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Reviews With Photos

Bday nails
Autumn M.

Updated review: Would give 0 stars if I could sadly. This place has changed management and I no longer go here, even the staff has changed. I went in after the management changed to give this place a shot and got overcharged as well as didn't get what I asked for. For my pedicure, I picked one of their "packages" and the tech didn't know how to use it and sent me home with the kit and the instructions to do it myself (weird to pay for something I am being told to do myself at home). Also during the pedicure, I was getting gel polish and the lamp my tech was using he told someone to put away before curing my nails, then when I mentioned to him that he needed to keep the lamp at his station as my nails needed to be cured - I realized he didn't even understand more than basic English and I am not trying to be rude here I promise, I just genuinely had to go back and forth with him multiple times explaining things in a different way as he did not understand what I was saying to him. He was very confused at what the word Lamp/Light and Cure meant and I was having a hard time trying to explain those terms in other ways and eventually had to settle for pointing at the lamp and pointing at my toes and saying "not done" "gel polish". I would think knowing these words, or knowing the process for gel polish in general would be vital if he is actively doing nails at this salon, at this point I'm just hoping he was filling in to help make up for time and is not actually a nail tech (even though that is bad too). It's super dangerous to have uncured gel and I was so worried it had been done wrong (because it wasn't cured in layers how it normally is) I had to go to another salon to have them take it off for me. For my acrylic full set nails that I also got there that same day, I had been told a price as well as how much designs were per nail and then when I got to checkout my nails came out to be (in total with the pedicure included) over $200 before the tip. When I inquired on the pricing and mentioned the board that said the acrylic full set price (as well as the $5 per nail per design pricing) then added it up along with my pedicure package pricing (it was on special so it wasn't as expensive as it normally is) and asked the cashier why my total did not match theirs they were flustered and walked away quickly and then the owner came up and gave me a million excuses as to why my nails were as much as they were. To be honest, I think they just made up the price on the fly because I got intricate nails and they wanted to see what they could get out of me. Which fine if you want to charge more for more intricate nails, but the quality of the nails were not worth what they were charging me and don't quote one price at the beginning when I first ask, and then jack it up at the end when the service has been completed because you got me to sit down and do them. I always check beforehand with the staff to know what I am getting myself into, and make sure to show pictures and go over exactly what I'm looking for in detail and I can confirm I was definitely overcharged for no reason for these nails. I paid them just so I could leave in peace and still tipped well in cash even after being scammed. As you can tell by my previous review, I had no problem with the prior nail salon, or its staff, or the owner and even paid high dollar for the nails I got. The difference now is the fact that this salon is not clear with their customers and seems to be cutting cost and up charging. Also, they are definitely not maintaining qualified staff to provide the services. Look elsewhere, I heard the old owner of this place moved right up the street a ways but can't remember where as of now. I now go to a licensed tech with a private salon which I recommend everyone look into! Instagram is a great way to find a licensed nail tech in your area just double triple check who you are letting put chemicals onto your nails! Previous review of prior management/staff: This nail place is my Go-to!! These people are great at what they do and they don't overcharge you for it either!! They have put up with my crazy nail request and they nail it every single time!! Kenny is amazing and I love to go to him but if he's not available the other people there do great jobs too! Seriously can't sing more praises about this place. My nails STAY ON I haven't had a nail break in the longest time and with how long they are these people are the best. Plus they offer to fix your nails if they break within a certain amount of time and I don't ever see any other nail place do this! I would avoid busy times like prom/homecoming/holidays and BOOK EARLY for those days because this place is THE SPOT and they will get busy but if you care schedule around it they are a popular salon and they have very good reason to be. One of the best in chandler/Gilbert area.

My beautiful brown color dip gel winter nails
Louise S.

So glad I decided to give this place a try! I was on my way to errands at the nearby Frys and decided to make the time for a manicure as mine needed a new color, dip gel asap. I went in, didn't have to wait long and had great service. The place was clean, they were all very nice and welcoming which lately I find hard to find in nail spas I have been to, this one was great. I was undecided about my color, I wanted something brown but not too dark and they were helpful with that as well. My nails look so lovely and they also asked me if I was going for a more natural look, or thicker, asked about my shape preference, etc. I was really impressed by that too. Most importantly, they also ask customers to wash hands before they start the manicure. Believe it or not, but two other places I have been to do not ask for that which is not very hygienic. I like that they also take that step. Details are important and so are basic safety precautions. Left with pretty nails and feeling like I had a good experience.

MJ E.

I am extremely disappointed for spending $100 and asked for one thing and got this. Their pedicure is good but if you really want a good acrylic nails that stays for more than a week and also good design this is not the place. I regret doing this right before my vacation.

Clean, organized and professional atmosphere.
Christina S.

I haven't been to this mail salon in a few years. It didn't impress me in the past. I came back in today, because it's convenient to my home, and the grocery store I shop at, and I didn't feel like going out of my way for my mani/pedi today. I'm so glad I did! Vivian JUST purchased the nail salon last week and she's off to a great start. They're very personable, professional and I love the way my nails look. The pedicure was so relaxing! I'll definitely be back and I hope Vivian's new business prospers!

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5 years ago

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5 years ago

Great service with great results! Massages are awesome and the staff is kind and gentle.

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4 years ago

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7 years ago

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6 years ago

Cannot wait to go back and get my nails done! Love the spa pedicure with the citrus orange scent!

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8 years ago

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4 years ago

Denny at Palace Nails is the bomb! Complimentary drink and pedicure after a busy day! Nothing better!

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9 years ago

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6 years ago

Kayla and Vivian were amazing!!! We were treated like royalty. This is a must visit place, I will never go anywhere else.

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11 years ago

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Ask the Community - Palace Nails & Spa

How much is it for a manicure?

Probably around $25-30. I got SNS, two colors, square shape for $37.

View All 3 Questions

Review Highlights - Palace Nails & Spa

I made an appointment 2 days in advance with Kenny (again, thanks to Yelp) and he was fantastic.

Mentioned in 24 reviews

Read more highlights

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