What an awesome place! The staff was really nice overall. And Jenny was just lovely. She was very attentive to exactly what I was looking for as far as nail shape and length. I'm so thrilled with how they turned out! Nothing fancy, but exactly what I wanted. The atmosphere was great and the shop was very clean. I will definitely be back! read more

Palace Nails & Spa - Hard Gel full set - Nail Salons Near Me - Gilbert, Arizona

Haven't Been to palace nails in awhile and I had nail tech David. He did exactly what I asked for and I'm so happy and will be back to see David. read more

Palace Nails & Spa - Nail Salons Near Me - Gilbert, Arizona

Service, consistency, and price. It is really bad, and the owner is cold. Typical nail place where the price is different every time you go in, and they can't really explain why. Mostly because they can't speak English. Or they choose not to which is more likely the case. read more

Palace Nails & Spa - Bumpy gel polish and French tip is way too thick and uneven. - Nail Salons Near Me - Gilbert, Arizona

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Did a decent job on my nails, however I won't be back because the owner is extremely rude. I refuse to give my hard earned money to somebody who has zero customer service skills. read more

Have enjoyed consistent quality manicures and pedicures for the years I have been visiting. Staff is kind and environment is welcoming.

I've come here every time I visit fam from out state. I'm not sure why so many negative reviews but this place does decent pedicures. I can't speak for other services, but whenever I've come, I get seated right away and the staff is friendly and nice. They do a hot stone massage that comes standard with the pedicure and the fellow helping me today (assuming the owner) did a nice long massage with strong hands. The place is very clean and they have a good variety of polishes to pick from. Prices are the typical $30 for a pedicure (I've never gotten the upgrades). Not bad and I'll continue to come back here :) read more

Updated review: Would give 0 stars if I could sadly. This place has changed management and I no longer go here, even the staff has changed. I went in after the management changed to give this place a shot and got overcharged as well as didn't get what I asked for. For my pedicure, I picked one of their "packages" and the tech didn't know how to use it and sent me home with the kit and the instructions to do it myself (weird to pay for something I am being told to do myself at home). Also during the pedicure, I was getting gel polish and the lamp my tech was using he told someone to put away before curing my nails, then when I mentioned to him that he needed to keep the lamp at his station as my nails needed to be cured - I realized he didn't even understand more than basic English and I am not trying to be rude here I promise, I just genuinely had to go back and forth with him multiple times explaining things in a different way as he did not understand what I was saying to him. He was very confused at what the word Lamp/Light and Cure meant and I was having a hard time trying to explain those terms in other ways and eventually had to settle for pointing at the lamp and pointing at my toes and saying "not done" "gel polish". I would think knowing these words, or knowing the process for gel polish in general would be vital if he is actively doing nails at this salon, at this point I'm just hoping he was filling in to help make up for time and is not actually a nail tech (even though that is bad too). It's super dangerous to have uncured gel and I was so worried it had been done wrong (because it wasn't cured in layers how it normally is) I had to go to another salon to have them take it off for me. For my acrylic full set nails that I also got there that same day, I had been told a price as well as how much designs were per nail and then when I got to checkout my nails came out to be (in total with the pedicure included) over $200 before the tip. When I inquired on the pricing and mentioned the board that said the acrylic full set price (as well as the $5 per nail per design pricing) then added it up along with my pedicure package pricing (it was on special so it wasn't as expensive as it normally is) and asked the cashier why my total did not match theirs they were flustered and walked away quickly and then the owner came up and gave me a million excuses as to why my nails were as much as they were. To be honest, I think they just made up the price on the fly because I got intricate nails and they wanted to see what they could get out of me. Which fine if you want to charge more for more intricate nails, but the quality of the nails were not worth what they were charging me and don't quote one price at the beginning when I first ask, and then jack it up at the end when the service has been completed because you got me to sit down and do them. I always check beforehand with the staff to know what I am getting myself into, and make sure to show pictures and go over exactly what I'm looking for in detail and I can confirm I was definitely overcharged for no reason for these nails. I paid them just so I could leave in peace and still tipped well in cash even after being scammed. As you can tell by my previous review, I had no problem with the prior nail salon, or its staff, or the owner and even paid high dollar for the nails I got. The difference now is the fact that this salon is not clear with their customers and seems to be cutting cost and up charging. Also, they are definitely not maintaining qualified staff to provide the services. Look elsewhere, I heard the old owner of this place moved right up the street a ways but can't remember where as of now. I now go to a licensed tech with a private salon which I recommend everyone look into! Instagram is a great way to find a licensed nail tech in your area just double triple check who you are letting put chemicals onto your nails! Previous review of prior management/staff: This nail place is my Go-to!! These people are great at what they do and they don't overcharge you for it either!! They have put up with my crazy nail request and they nail it every single time!! Kenny is amazing and I love to go to him but if he's not available the other people there do great jobs too! Seriously can't sing more praises about this place. My nails STAY ON I haven't had a nail break in the longest time and with how long they are these people are the best. Plus they offer to fix your nails if they break within a certain amount of time and I don't ever see any other nail place do this! I would avoid busy times like prom/homecoming/holidays and BOOK EARLY for those days because this place is THE SPOT and they will get busy but if you care schedule around it they are a popular salon and they have very good reason to be. One of the best in chandler/Gilbert area. read more

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Got a basic pedicure and it was VERY half a$$. $33 plus a tip: there was really no filing or shaping, NOT gentle when cutting cuticles, got home and noticed nail polish was still even on my skin on some of my toes and had very obvious dead skin that could have easily been removed. Would probably have gotten the same result if I just paid for a polish change? I don't think I will return unless necessary for convenience. 3 stars because: no wait, good color selection, clean. If you are looking for a GOOD pedicure, I would recommend elsewhere. read more

they gave me just what I was looking for listen to my concerns and followed my directions. I would definitely go back here.

I've been going to this location for several years and it's great. They introduced me to dipping powder instead of acrylics or gel, and my color lasts longer. I've never had any issues at all with any of the manicures or pedicures I've gotten and the staff are so friendly. read more

So glad I decided to give this place a try! I was on my way to errands at the nearby Frys and decided to make the time for a manicure as mine needed a new color, dip gel asap. I went in, didn't have to wait long and had great service. The place was clean, they were all very nice and welcoming which lately I find hard to find in nail spas I have been to, this one was great. I was undecided about my color, I wanted something brown but not too dark and they were helpful with that as well. My nails look so lovely and they also asked me if I was going for a more natural look, or thicker, asked about my shape preference, etc. I was really impressed by that too. Most importantly, they also ask customers to wash hands before they start the manicure. Believe it or not, but two other places I have been to do not ask for that which is not very hygienic. I like that they also take that step. Details are important and so are basic safety precautions. Left with pretty nails and feeling like I had a good experience. read more

Palace Nails & Spa - My beautiful brown color dip gel winter nails - Nail Salons Near Me - Gilbert, Arizona

Love Kenny, he works with me to create all my crazy nail designs. He is very conscientious about doing a good job.

It was... okay. I was a walk in and got in right away, which was nice! The staff were all very friendly and the chairs for the pedicures are really nice. My reasoning for three stars is my toes were left smudged and not tidy, there was polish all around my nail. My fingers were slightly better - I got gel and they turned out okay. All in all, would I recommend this place? .... Eh, not really. I'd maybe give them another shot and see what happens but I also don't like wasting money. So, take that for what it's worth. read more

I am extremely disappointed for spending $100 and asked for one thing and got this. Their pedicure is good but if you really want a good acrylic nails that stays for more than a week and also good design this is not the place. I regret doing this right before my vacation. read more

Palace Nails & Spa - Nail Salons Near Me - Gilbert, Arizona

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The service I received after paying $130.00 was not good at all, two days later my nails are lifting. I explained this would happen & was completely ignored. He young man who did my nails was extremely rude & upset because I asked for a different color instead of the one I originally chose. He applied a completely different one other than the one I had picked. I will never go back to this place again. read more

I have been there twice now! And loved it both times! I got mani and pedi both where great along with great price!! This time mani I brought my own nail polish only because I had trouble finding the right color for me last time. The atmosphere is nice, very welcoming and they even have a tablet for checking in along with a point build up! I would recommend you to try this palace out! read more

I haven't been to this mail salon in a few years. It didn't impress me in the past. I came back in today, because it's convenient to my home, and the grocery store I shop at, and I didn't feel like going out of my way for my mani/pedi today. I'm so glad I did! Vivian JUST purchased the nail salon last week and she's off to a great start. They're very personable, professional and I love the way my nails look. The pedicure was so relaxing! I'll definitely be back and I hope Vivian's new business prospers! read more

Palace Nails & Spa - Clean, organized and professional atmosphere. - Nail Salons Near Me - Gilbert, Arizona

Updated: I have seen some of the complaints from people for the place that called The Palace Nail Louge. However, don't be confused by the similar name! This is The Palace Nails (not The Palace Nails Louge) which is located on East Chandler High and Higley. Ladies, it's not fair for them to get such a low rate reviews for what they have not done! I have come to the place for a long time and I know the staffs very well. They are never rude to customers really. Pls make sure you check back twice for the right location before giving out the reviews because they definitely will affect the business. I have coming to this area for a long long time. They always put their heart to the job and caring for every customer. This is the only location that ever have the ombre color chart for Dipping powder which I love to get for my nails. They have reasonable price too, that's just good for a college student who need to stay on budget like me lol read more

Palace Nails & Spa - This is their address. - Nail Salons Near Me - Gilbert, Arizona

Unfortunately this place is under new management and has gone down hill. Our visit was very rushed, and sloppy and it wasn't even busy. If you like rushed pedicures, crooked nails, and chipping in your toes/nails a few days later then you'd like it here. Won't be coming back. read more

They always do such a nice job in my nails and toes. It's a bit on the pricier side, but I understood that fully before coming in, so zero quarrels there. The quality and atmosphere make it 1000% worth coming in. Every single time read more

I will tell you about my experience going to Palace Nails & Spa. And I will try to be very reasonable with the actions not letting my emotions play a roll on my narrative. Well, after months of not going out to get nail services due to covid, I finally decided I could use some pampering and care. I made an appointment and arrived ready to have a good experience despite of being the first time visiting this place. I first got a pedicure which it was a very pleasant experience and the lady was really nice. Then I moved on to manicure with a high expectation based on my pedicure care. Sometimes language can be a barrier trying to describe personal taste for nails jobs. I am Mexican (born and raised) and I know English sometimes can be quite difficult for some people. So I came prepared with visuals (pictures) of colors and shapes to describe my personal taste on hand nails. I showed the lady and it seemed to be clear to her what I was looking for. I know the end results won't be exactly as the pictures often seen on websites, but very close. I let her do her job while I concentrated on the nice show they had playing on TV. I soon noticed that my nails started to look like a plane taking off the runway (I am not sure if you know what I mean, something like this .) they were looking upwards like if my nail was injured and was almost ready to fall off my finger. I didn't even know that was a possible outcome when working on nails. I would like to mention that my natural nail growth is not even close to do that lifting. They never grow upwards! I asked the lady kindly to fix that as that was a look I never asked for. She said she would fix that with further filing. I believed her and let her continue, I am not a nail tech so I figured she had a certain technique for that. She filed all my nails and I noticed that a couple of them were still looking like a plane ready to take off, plus the shape on them was not consistent. I went ahead and addressed my concerns, and ask if there was a way she could do the same shape as the picture I showed her to begin with. She immediately got upset and started to speak her native lenguaje (which that didn't bother me) ... but what did bother me is how she was holding my fingers after. There was a level of anger and my fingers were touched harsher. I do not ask for people to not get upset, but to lose the sense of treating someone nice it changes things. She ended up removing product from my nails and cutting my nails followed by the phrase "He will finish taking care of you in a few minutes" looking a the nail tech sitting next chair. I don't want to get into the emotions that I went thru. But I would like to mention that I showed there to pay for a service, I was at ALL times talking nicely and asking for things politely and calm. My very first experience at Palace Nails & Spa was very sad. I left the place with short sore nails, and a node on my throat. I thank the personnel, paid and left no looking back. I thank the male tech asking me to go back, but it is difficult to go back to a place where you had such sad/bad experience. I was offering the lady to pay extra as long as she would fix my nails as I aspired to have them. And I just got rudeness in return. I strongly believe there are good people working there, and plenty of customers with better outcome than me. Cheers for them!!! In the meanwhile I will need to find a place where my feedback is important and I don't get the feel of being a b:+(# for perusing my personal taste on something I am about to pay for. I hope this review is helpful to someone, including the business. Thank you! read more

Palace Nails & Spa - Nail Salons Near Me - Gilbert, Arizona

Arrived for my appointment and was told that I needed a brand new set. Interestingly enough I just had them put on this set 6 weeks ago- so why would I need a new set already??? They all started talking and yelling in a different language and Thank said my set was fine but I must get GEL Polish. Needless to say I simply walked out after this awful treatment and will never go back. Price gouging at its finest!!!! read more

My husband was in need of a pedicure Vivian was able to fit him in without an issue. Paulina definitely exceeded his expectations he was super happy and wanted me to make sure to write a review. He also had me call to get her name so he can request her for future appointments. Thank you Paulina for taking care of my hubby and making him so comfy. He's always so nervous when he gets a Pedi. read more

This is the worst nail salon I have ever been to she didn't know how to put on long acrylic nails so she decided to test her self out and put them on I guess she didn't like the way they looked and took them off and proceeded to throw me out because she didn't have time to do my nails never again will I come here read more

Went to this nail salon with my 8 year old niece, fiancé, and sister and the experience wasn't all that great. The man doing a Mickey head on my niece kept getting frustrated, sighing, and slamming his tools down. I got my eyebrows waxed just to realize that had burned me with the wax in 3 spots. The lady doing to seemed like she was in a rush. After doing eyebrows she left and I couldn't find her anywhere. Wouldn't recommended going here. read more

Palace Nails & Spa - Palace nails eyebrow waxing burns - Nail Salons Near Me - Gilbert, Arizona

Palace has been my go to for pedis and manis for quite awhile. They are always so friendly and willing to go the extra mile. Do yourself a favor and get pampered at The Palace! read more

Palace Nails & Spa - Nail Salons Near Me - Gilbert, Arizona

Went there for the first time, moved out to the East Valley from the West Valley recently and they had pretty good reviews and a nice welcoming on their Yelp page after closing for 7 weeks due to the pandemic. I had a pedicure and nail dip with Benny. He did a great job and the owners were friendly. I will be going back. read more

Palace Nails & Spa - Dip nails by Benny - Nail Salons Near Me - Gilbert, Arizona

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Wow ! Super disappointed in this place DO NOT BUY THEIR GIFT CARDS! I gave my mom a gift card I got a few months ago the lady that owns this place was so CONDESCENDING and rude telling my mom why she hadn't used the card that it was an old card that they didn't want to accept till she finally did. On top of that my mom was leaving when the lady started screaming at her TIP WHY NO TIP ? DID YOU TIP in front of Everyone till someone in the back screamed she already had tipped them . Such a Horrible experience I can't believe my mom was treated like this absolutely DISGUSTED on top of that they were all taking in Chinese so Loud during the pedicure . DO NOT COME HERE !!!!! read more

I also agree with the review that is questioning why everyone thinks their services are so bad! I'm also from out of state, and I absolutely love my nails!! I had Tee who was incredibly kind and knowledgeable! If I lived here full-time, I don't think I would go anywhere else to be honest. and pricing was super affordable, so definitely give them a check out on your own terms before looking too far deep into the negative reviews! read more

Terrible for pedicure. They don't even do their job! I do it better myself. I came home and had to still clip cuticles. They rush trough and don't even care. They want to rush people in and out. Never again! $110.00 wasted. read more

After just moving to AZ, tried this shop. First 2 times were pretty good. Then 3d time the charm, Feb 5th. I was paired with a middle aged woman who just wouldn't listen to me. I explained multiple times my nails were lifting, I could see air pockets. I am hard on my hands as I type all day. She continued to file and refile, and file some more. She then proceeded to shorten, fill, buff & paint. Never fixing the problem. I even brought it to the attention of a man up front but he was more concerned over my payment & tip. TIP? really... she didn't ever listen to me!! Now I have broken nails after 1 week. Guess I'll be trying another shop, till uI find the right one for me... read more

I've been coming to palace for a while for pedicures and I know it's gone under different ownership multiple times. My last visit was in April to get a gel pedicure, which i typically get. I recall the nail tech trimming the length of my big toe nails a bit more than usual near the skin of my toe, no burning or bleeding happened so I thought nothing of it. I was going to go in today to get a pedicure because it had been a while. I didn't make it in but I did take the last bit of gel off at home uncovering FUNGUS that had grown with the polish. I know I got the fungus from the last visit as fungus is caused by moisture under the nail or tools that aren't properly disinfected, as well as the fact that the fungus had grown with the polish, not my new nail. I'm pissed i spent $75 to get toe fungus. I will not be returning, please make sure all of your techs are well educated in their practice. read more

My initial experience was great, full set acrylics looked great! But within a week they ALL fell off. I called to schedule an appointment for them to fix their work only to be told they would still charge me for another full set. The owner was very set on me being in the wrong saying he had no way of knowing it was actually their fault and would take zero responsibility after agreeing that a full set should last for months! The fact that he was unapologetic is the reason for this 1 star. Horrible way to treat a customer! read more

My nails always turn out great here. Tim does my nails and he is very nice. The shop is clean, staff is friendly. They are slightly higher in price but quality is decent for the price. read more

First time going here. I got a pedicure, their special, or so I thought. I'm not a real nail person so when I look at what comes with the special, I really don't understand any of it, not was it explained. I guess I probably should have told them I'm diabetic and to be super careful with my feet. Needless to say, she cut my nails extremely short and even rounded them off. I even said "ow" a couple times while she was clipping my nails and she just continued. read more

Palace Nails & Spa - Nail Salons Near Me - Gilbert, Arizona

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I received a text stating under new management and decided to give the salon another try. My girls asked for complicated nail designs and they turned out perfect! We will definitely be back! Thank you! read more

Palace Nails & Spa - Nail Salons Near Me - Gilbert, Arizona

They use inferior products nails lasted but 3 days and started cracking everywhere and that when I realized dip nails do damage your own nails too! I don't have the time to come back and place my hands under acetone which drives me nuts and my nails. So I had them taken off in CA. read more

Had such a bad experience. I don't mind wasting $50 dollars on a cute pair of nails. But I do mind when the quality is so bad. I got them done on Thursday and by Monday one broke. They feel cheap and bubbly. The shape was supposed to be coffin. They are all misshaped and uneven. Was not happy at all. To top it off the man that did my nails was rude and rolled his eyes at me for every small thing. I never give bad reviews but this experience made me so upset. read more

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I am so thankful to have found Peter!!! He "Nailed" it, Ha :) This is the first time in a long time that I actually left a nail salon feeling completely happy with my nails. He did Exactly what I wanted. All nails the same shape and length. I would always get home and stare at my nails thinking, how hard is it to have my nails actually all look the same?? But, I found my home- Thank You Peter for giving me faith back into nail technicians You're The Bomb!!! read more

Palace Nails & Spa - I am seriously sooo happy with my nails, Finally!! - Nail Salons Near Me - Gilbert, Arizona

Hands down the worst gel manicure and pedicure I have ever had and I paid $155 for it. I wish I could get my money back. my polish is super clumpy (and it's gel how do you even do that?!), my nails are super uneven and not smooth, they didn't even paint part of my nails and they left nail polish all over my skin! Do not ever go here!!! read more

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