We had some items we needed packed and shipped across country. Employees were very friendly and helpful. They started with giving us a quote for packing material and then a shipping quote. I was a little nervous when I left because I didn't see them pack my items. The items arrived well packed, a day ahead of schedule with no damage. Would not hesitate to use this location again. read more

I drop in here often to ship my prepaid packages. They are always friendly and helpful.

Same day notary service was great. My form had wrong info and needed to be redone; they were great getting it corrected and providing copies. read more

had a Livescan fingerprint done here . I have to be honest there was a little frustration as I was told the day before that Saturday around 1pm specifically would be one of the least busiest times to come and when I came the store was packed, with only one worker working. But much respect to her, Jennifer, she let me know right when I walked in that wait time would be long, gave me the option to make an appointment and told me I could leave and call back check to see if it was a good time to come. I appreciate your professionalism and your knowledge what needed to be done . read more

I have had a box at this site for over 20 years and have always paid a year in advance. The last year of my life has been hell and I haven't been in the store weekly or monthly to pick up my mail. Instead of calling a 20 year plus customer who has always paid in advance, they closed my box and sent all my mail back without one single phone call as a courtesy so I could come in and take care of the bill. I am a general manager of 36 companies here in Lodi and I am extremely disappointed on how this was handled by management and ownership. The box was still available and I went ahead and paid a full year in advance to give me time to change my address and once that is done I will close my box forever. read more

Thank you Jasmine for sending out my package on Friday. My customer received it today! She gave me a 5 star rating! You packaged & mailed it out. Totally worth every cent! If i have happy customers, i get more sales. You definitely have my business. I love the home feeling of the environment, you young ladies are fun, yet professional. You all make me feel special as if we known each other for a very long time! You've always helped with all my notaries, packaging & shipping's. The service is the BEST! I give you my 5 star recommendation! read more

The lady's working here are very disrespectful you can hear them talking about their personal life they have such a bad mouth shame on them it is not a very good look for pakmail i've been coming here for years i feel i need to find a different place to ship i wasn't going to write a review i wanted to see how service was done a later date no it is the same and i hope they understand they are the faces of pakmail i tried to ask for the manager for a month now and no call back it's a shame! read more

I really appreciated the help I got from the workers when trying to send a package and make some copies. Every time I come in, I'm greeted very nicely and they help me with all my shipping and packing needs. Would recommend everyone to go here. Much better than the other places read more

Worker wears a mask that has a valve which exhales his breath, putting customers at risk! He also arrives late. Not good!

I really like this option when I have parcels that need to be returned or picked up. The staff is very friendly and accommodating and very efficient at what they do highly recommend this operation read more

Even with staff turnover, this place continues to be professional, friendly and helpful. Nice folks. I do mostly package drop-off, but it's been a pleasure and a lifesaver, during the pandemic especially, for them to be here. read more

Jennifer was awesome! My husband and I came in to get our passports renewed. Jennifer was very helpful with the process.

I refuse to go here till Jennifer comes back the girl is slow Jennifer if you see this come back lodi pack and ship is not the same you was #one at her job and everybody else job please let me know when she will be back she was a asset to that business went in and was treated poorly read more

These ladies have the best costumer service! I was in a bind and I had to print out some papers for the SSI and return back in a hurry, I had a lot of technical difficulties but they did whatever they could to get my papers printed and back to the SSI as fast as possible! Thank you guys so much ! read more

I stopped here after going to another local shipping place that wasn't helpful at all. Jennifer was great. She helped me with everything I needed done. She spent time with me to get papers printed, notarized, scanned, emailed and shipped. She seriously saved the day. Will definitely be back. read more

Lodi Pack and Ship is awesome! They are always efficient and get me in and out with whatever I need. Jennifer and Sonia are great and I highly recommend going there instead of standing in line at the post office! read more

Terrible service, or no service. The young lady who "helped" me today was on a facetime call with a friend, which she did not end while talking to me, gave me a price 100% more expensive than the USPS rates and had zero interest in aiding me in finding a reasonable shipping carrier, which is why I went to a shipping center to begin with. Lousy place, never again. read more

Two stars for the lady who works (mostly alone) the counter here. She's very nice and helpful. Zero stars for the prices. Everything is way overpriced. Post office shipped my package for less than half this place wants. read more

Best place to resolve any mailing copying laminating anything Jennifer is he best super helpful and sweet love her

I just wanted to say a big thank you to Jennifer and staff. I was in there getting my fingerprints scanned and ended up having a medical seizure. She was so compassionate and helpful. She called my daughter to let her know what was going on after she called the ambulance for me. She kept a level head in a very challenging situation. Thank you again!! read more

I've been going here for 4 years and Jennifer is always extremely helpful and very friendly. The owner is also very nice too. Their rates are very good too and it's alot faster shipping here than going to the post office. I won't go anywhere else for my shipping needs than here. These guys are the best. read more

Its OK... Owner is kind of quiet...maybe he was having a bad day? Anyway, service is ok. Lady was friendly. Their Mailbox prices are WAY TOO HIGH!!!! Going elsewhere... read more

Watch what you leave there! They are not honest in what they send!! Looking for a new place!! Hi Sonia! Sure! What happened was I brought the Seattle Seahawk Wreath in and Jennifer noticed it wasn't all glued good so SHE said I will fix it for you I did not ask her to. I said then please send me a picture of it she said ok. She never did. She said her phone doesn't take good pictures. Well I have seen tons of pictures she has taken with her phone and posted with no problem. Then she said she glued it. Well when the wreath got to my sons house I had them send me a picture and it was not re-glued and when I left it there there were 4 footballs on it when it arrived there were only two! So when she didn't send a picture I knew she didn't do it! I will miss seeing you Sonia! Thank you sooo much for checking with me! read more

Lots of parking, right off a main street, and met our needs while traveling.

Always get expert service with a smile!!!! Thank You.

As another reviewer said, ignore the one review lurkers and check this place out. Dave and his staff are great people who will steer you in the right direction if they can't help you out. Will you spend more then you would at the post office? Maybe. But whats your time worth? I gladly head to Lodi Pack and Ship when I send things away, they speak English that you can understand and are actually happy (there's a brilliant idea USPS, hire happy people!) to help you, AND their competent! What a business model! read more

Under new ownership, but still great service. I have had to use their notary and have them handle getting documents back to our loan officer to get our new home purchase. They have been tremendously helpful read more

I was in there to send a package to my husband who happens to be in prison and it really is NOBODIES business, but the two women that were in there started whispering and gossiping. It was the most unprofessional thing I have ever heard. I have been doing this for about 2 months and I have never received that type of treatment from any other place I have mailed a package from. If you are sending anything of a sensitive nature to anywhere these people will have something to say. The only reason I went there is because the US post office here in Lodi is not open on Saturday. I would rather drive all the way to Stockton on a Saturday and mail something then to go back to this store. They are expensive a blank card is over $3.00 on top of the unprofessionalism. Equals no more business from me and hopefully not you. read more

I went here to send back a $37 purchase because they had sent me the wrong size. It costed me approximately $12 to send the package. So basically im only getting a $25 refund. I'll go to the U.S. post office next time & spend $5 for a flat rate shipping box or bag. In my opinion this place is overpriced, although the customer service was not bad. read more

Places like this are the reason I love living in Lodi. Went in and the gentleman was super helpful and nice. I wish we needed more than to just mail one package because I would happily spend my money supporting an establishment with such great customer service and that small town vibe. Support small local businesses and visit this place! I know I'll be back! read more

Decent place, small, and orderly. The woman behind the counter served customers efficiently and simultaneously. She notarized a document for me as well. She was friendly too. I was in and out which was appreciated. There was also plenty of parking! read more

8/21/17 @ 2:58pm, UPS service was requested, FedEx was given for two packages, one pkg 4.25#/Dim Wt12# to zip 95630, FedEx Express Saver chg'd $46.00 second pkg 1.3 #/Dim Wt 4# to 80226 FedEx Home Delivery (3+days) chg'd $28.13. Using FedEx's Website, I was charged twice the price using actual OR dimensional weight for the Same, Exact, Service. In hindsight I guess that is why she was Quoting Prices, BEFORE she even weighed or measured either box. 8/22/17 @ 5:23pm Contacted company, talked to Jennifer, who took my name and phone number, said she would contact my Cashier, she was eager to resolve the problem. No call back. Yep, shame on me, for being distracted, I was taking my 84 yo Mother to MD, and wanting these packages to go out to sick/dying cousin, and my GG-Son first B-Day. But, SHAME on Lodi Pack & Ship, for Over Charging their customers. read more

Thought I would start writing reviews instead of just getting internally irritated. Pack and ship normally good service but today as other days it is more important for them to ensure the customers on the phone get their inquiries satisfied before the customers actually standing in the store ready to pay for actual services. I've never understood that mindset, except that the post boxes are their bread-and-butter the rest of us are just shipping. read more

Third week of December 2030 i dropped off items i wanted copied, they required being glued at one end which they said they would have to send it out, they didnt do that in house. Because of the holiday they guessed it would take 7-10 business days. Jennifer never call 2 weeks later and said because they couldnt get them done in the time promised they fidnt send them and she was sure she called me and said so but this was her first day back since her mom has stage 4 cancer. I said fine ill wait i need the copies please call me when they are in. I call after Martin Luther's Day and dhe tells me because of the holiday it will be a few more days, i just got back today my mom has stage 4 cancer. Ok ill call in 2 week. February 4 i still haven't received a call and stop by and Jennifer is not there and i asked the clerk where are my copies? She brings them to me in an envelope and says they have not been copied however we do this in house and i can make your copies right now while you wait. I told her i've already waited 6 weeks, i just want my copies back, im tired of excuses, i lost my mother on Christmas eve but i still have a business to run. read more

I have been going to Lodi Pack and Ship for over 10 years. The owner David is wonderful and his wife Jean and employee Lindsey are great as well. I never go to the post office as it always takes about 5 times the wait. I have been able to make copies, fax, get things notarized, and send letters and packages with no problems whatsoever. If people are unsatisfied with the customer service I am willing to get they are high maintenance or just impossible to deal with because this place is exceptionally knowledgable, efficient, and helpful. A few times they have even urged me to go to the post office to send items if they think it would save me money. I call that good service. Highly recommend. read more

Excellent costumer service. The place looks small from the outside but has almost anything you would need to ship packages.

These people are crooks , stole my package and never sent it. When I called they said they couldn't do anything about it. I would never ever go into this place again!!!! FYI !! Basically it's a store with a scale, trust a stranger on the street first cause basically that's what these people are strangers with a scale and sticky fingers. read more

The owner David Derius is rude, one young women who works there is a bimbo real customer no service, I needed help in sending 3 boxes back the total weight was 112#, the sender gave me his UPS account number as he had agreed to pay the shipping back, the bimbo, gave me a form could not be bothered to help in filling it out, and I found out today that the sender was charged 4x the amount as she used a next day air form, when I contacted the owner he said, we are not your mommy or daddy, to bad you did not know what you were doing, I explained I showed the bimbo the shipping bill and wanted to send it back the same way it was sent to me, when I asked why the form was red the bimbo said that's how the return form looks, the bimbo then made my handicap husband lift the items on the scale and carry the items behind the counter, to the UPS p/u area, Next stop is bbb, and hope this place is out of business very soon as they are crooks and worthless. read more

these places is the worst i went in to get a package taped up they charged me 50cent of one strip of clear tape and argues with me tell me they don't give tape away for free. the previous owners would have taped the box up so good and make sure you were happy these buisness now sucks i travel from stockton here because the other owners were so nice these people need a class in customer service there are lots of other places to mail out a package and i will be sure to go else where and to tell my friends in stockton and lodi about these place terrible experience for first thing in the morning wake up and treat people with respect. plus they charged a man in front of me 12.00 for a card board box nerve you may be over charging people but you will not have a business for long horrible just horrible girl you were so rude i am calling the owners on you take classes you will be a better person read more