I had used this service before two years ago and I did not have the greatest experience, because of how careless the movers were with my items. I had minor damage to an item and was missing another item entirely. However, the team was professional and Jenny worked very hard at getting me the most out of the insurance provided. Their prices are also honest and fair. The best prices for the service in Chicago. So, I decided to give them another chance. This time I had Antone (or Antwoine), Johnny and Angel. I told them about my previous experience and asked them to be careful. I mentioned not to rush to save me money but to provide quality service. They promised they would and they delivered. Because of the quality of the service and the competitive pricing, I am happy to use them again. If this crew works together often, I'd request to work with them again! Thanks Pack-Men. read more

Apologies for the belated review, but I wanted to say Pack-Men were astoundingly WONDERFUL in handling my parents' move in July 2021. Julio, Carlos and Rene traveled 2 hours south of Chicago and moved my parents' large amount of heavy furniture to a high-rise on the north side of the city. They took great care in wrapping and moving every piece of furniture and yet loaded their truck in quick order. The team was very professional, accommodating and careful in their work. Even when faced with a tiny window of time to unload (thanks to the high-rise's rigid moving hours and a building manager with a poor, out-of-line attitude), the guys worked doubly hard and fast and got everything in, unwrapped and positioned safely and in time. We couldn't have asked for better movers and a smoother process. I will definitely call Pack-Men the next time my family or I move. read more

Mike and Ismael were amazing! They took all of our stuff down three flights of stairs only to move into a building up three flights of stairs ... no elevator. They worked with ease and I was completely shocked at how light they made some of our heaviest stuff look. One thing we've now decided is when we move in the future we will never again do it ourselves... We'll use Pack-Men again; they were fantastic from the start. Really really affordable, too. We appreciate their hard work! Thanks guys. read more

Best experience I've ever had with movers. My move date got rescheduled twice and Jeanny and her colleague were flexible and completely accommodating. The move itself was organized, efficient, and very affordable! Edder called me to ask if they could start early - absolutely!!! Edder and Fernando did an amazing job - they wrapped all my furniture with great care, moved at a rapid pace, and were overall very nice dudes. I would highly recommend Pack Men Movers / Edder and Fernando for all your moving needs!!! read more

I can not say enough good things about Pack-Men movers. We recently had an unexpected death in the family and needed to empty an entire house, full of about 25 years worth of furniture and boxes. It would have been traumatic if not for the amazing attitudes of our three Pack-Men movers: Carlos, Alex & Francisco. The prices at Pack-Men were reasonable, the guys came with a nice truck, did a super thorough job wrapping items that were going into storage, and moved everything very carefully. They had a lot of heavy items to carry up from the basement and down from a second floor and did the entire job with smiles on their faces. I've moved a lot over the years and can say that this was the best experience we'd ever had. So grateful to have found Pack-Men! read more

Pack-men Movers are amazing! Quick and efficient but still careful with our furniture. Aaron, Rey, and Antone were friendly and professional and fantastic to work with. We were very concerned about our couch getting out of our old place and into our new one, but these guys handled it with no problem. Can't recommend them highly enough. read more

These guys are one of a kind- moving machines!! We hired them after reading a TON of reviews and I'm so glad we did. They said they would around between 9-10- they showed up at 8:45, ready to rock it! We had a one bedroom apartment moving to a 3 bedroom so ample amount of stuff. They had predicted 3-4 hours. IT TOOK THEM 2.5 HOURS. Salvador, Peter and Israel are my official heroes. Salvador led the guys and they were so organized and fast. What a group- they wrapped EVERYTHING in pads/ blankets and/or plastic wrap depending on what it was. (Most companies up charge a huge amount- packmen, it's free). They were so gentle with everything and made sure we knew there was a dent or scratch in something before they moved it. They provided wardrobe boxes. And made sure none of our stuff got super wet (it rained all morning). One of our bedrooms has carpet and one of the guys was even taking his shoes off before putting boxes down in the room! I've already recommended them to friends and will definitely use them in the future. Our 3 guys-- ROCKED! Thanks again! read more

Best money I've ever spent! I was looking for movers available within one week, and they promptly responded via email with availability and a quote. The hourly rate for three guys was lower than other estimates and wrapping of furniture was included at no extra cost. Raul F., Burro, and Saul showed up exactly at the time agreed upon, and they worked very quickly. They did a nice job wrapping up all my furniture, and they were very careful with my things and the walls. They moved all my stuff--including many boxes of books--from a third floor apartment to another third floor unit in four hours (no elevators). Everything arrived in good shape, and there were no dings or scuffs on the walls. I highly recommend them! read more

Several things went wrong. The estimate for my move was way under what the actual bill was despite me calling them twice making sure they included all the things I was bringing to my new home. They showed up with out the correct number of boxes or trucks needed. They had no marking utensils and used my sharpies to mark the boxes. Their labeling system consisted of Room 1, 2, 3, etc of which I had no idea what that meant. Upon unloading there were things put in incorrect boxes. Since they underestimated my move, they were still unloading the trucks after 11 pm at night and were pressing me to pay my bill when there were still items on the truck and they had not even put back on the doors to the house. It was an awful experience. You can find much better movers.. read more

Great experience moving in to my new place. Everything was handled with care and safely in. Ray and his team were respectful, highly efficient, cooperative, and communicated throughout the day which I appreciate very much. They wore protective gear for COVID precautions. I give them my full recommendation, thank you! read more

Pak-Men Movers is Outstanding!!! Julio, Carlos D and Rene arrived on time and went right to work. I thought they would have to hoist four pieces of furniture out the second story window however Julio figured out how to safely take them down the stairs. This left an Box Spring which is not has heavy and easier to hoist. I am going to use Pak-Men for an upcoming move and request the same Great Team. read more

I used pac men for my recent move and was overall very happy. No fuss, easy to schedule. The movers showed up on time and were very polite and hardworking. The estimated time was almost the same as my quote. So very good. **My only complaint, and I'm not sure if this true for all moving companies, is when they arrive you have to sign a form that basically frees them of liability if they break something. It's like 30cents reimbursement per pound. So if your pricey electronics, or big screen TV breaks during the move... you're screwed. So read the fine print or make sure you are covered with additional insurance. The movers assembled and set up the furniture at the new house. All went smooth. Would recommend for a very affordable and efficient move! read more

Very professional and efficient. Adam and Henry helped me move last weekend. They both were great with properly handling all my stuff! And I do have a lot of stuff. .. The moving quote was very close to the actual cost of the move. I was impressed and will definitely use the again. read more

They damaged a lot of my stuff. - Broke large dresser mirror - Broke arm off wooden statue - Broke handle off trunk - Large chip off dinning room table - Badly scratched dresser They worked extremely fast -- haphazardly fast. They tossed the stuff in the back of the truck so that it fit, but with no regard for how things are placed. I watched them chuck things on-top of other things. If you have anything belongs that you remotely care about, get a better mover and be very cautious on signing. The contract and Chicago movers liability payments are peanuts. Something like $0.60 a lb. A cracked mirror is now worthless. read more

I had been researching moving companies for my move out of my studio apartment and I was getting outrageous estimates from popular moving companies in the city. THANKFULLY my friend recommended Pack-men after she was referred by another friend and now I know why! Antone, Jhonney, and Roger were the absolute best. Not only did Pack-men give me the best price but also a knock-out team of movers. They moved in sweltering Chicago heat and also disassembled furniture on top of moving everything else. Can't recommend this place enough! read more

I used Pack-Men Movers to move from a Garden Apartment in Berwyn to a 6th Floor Condo in Forest Park. The two guys they sent, Hector and Antone, were great. They managed to get all the furniture out of the Garden Apartment quickly and into my condo. All in less than the estimated time. Good job! Thanks Guys! read more

2 stars only. Went with Pack Men due to pricing. Easy to schedule, showed up on time, were friendly, worked efficiently, got my stuff where it needed to go. All sounds great right? I want to start off by saying that 2 of the 3 guys that showed up were great. Once I got all the stuff to my new place, I noticed a blemish on my dresser and I know it wasn't there before the move. The "3rd guy" that had brought it in immediately got very defensive and started complaining. He then continued to go out to the hallway and complain more using some colorful language. Not professional at all. They claimed that since it wrapped and "never dropped", the damage must've been existing. I also just noticed some blemishes on my wooden head board (a day later) that were not existing. Also, when the "3rd guy" also hit my brand new door (that I waited 6 weeks for and had just painted) as he was moving the dresser into my bed room. Didn't say a word or acknowledge the damage even after looking at it. The damage is small but will need to be touched up. The fact that he didn't bother saying anything about it really bugged me. If/when I need a moving service in the future, I will choose another company. read more

I highly recommend them! Great service at a reasonable price! This was the second time we hired pack men movers and I couldn't be any happier after the second time. Miguel, Ruben and Miguel did a great job. They were on time, quick and careful with our furniture. The place we moved into has very narrow stairways and it was impossible to get our couch in without damaging the walls. But they went above and beyond to take it in by lifting through a second story window!! I was ready to give up but they didn't. I already recommended them to couple of friends. read more

Julio and Carlos G. were so great in helping me move! They were kind, quick and efficient. I appreciated the text to let me know they were 20 min away. I moved items into a storage unit and they were helpful in arranging the furniture. I will definitely use them again. The cost was also spot on for what I wanted to pay. I highly recommend them read more

I definitely recommend Pack-Men! They provided a free estimate that was very reasonable and competitive with other places I quoted. The movers arrived on-time and had extra supplies on hand. Carlos, Alan and Rey were very professional and efficient. They completed the move under the estimated time without damages, wore masks and practiced social distancing, and had such a positive attitude despite all of the flights of stairs. I also really appreciated that they disassembled and reassembled my furniture very quickly. read more

Moving is an ordeal, period, end of story, however the moving company you hire can make all the difference and Pack-Men Movers did exactly that. They were fantastic! They called to confirm the appointment the day before, they called again twice the morning of the move to again confirm and to let me know they were on the way. They were right on time and the two young men they sent, Julio and Eddes, were wonderful; Professional, polite and incredibly hard working. I was moving from a 1st floor to 3rd floor walk up and I'd estimated a short two hour move but (my fault) I ended up with more boxes than I thought I would and they still got the job done in 2.5 hours! If or when I have to move again in Chicago I will absolutely call Pack-Men Movers. Well done guys! Thanks! read more

Fantastic experience with Pack-Men. Rey, Antone, and Diego were fast, careful, and efficient. Truly great work. I've used this company before and will use them again. read more

This was my second time using this mover. I requested three men and I packed my own belongings. They showed up at the time arranged. I was able to complete my move in a timely fashion - without any damages. Edder, Hector and Robert were very professional and easy to work with and the service is affordable. I would definitely recommend Pack-Men. read more

I had an excellent moving experience with Pack-Men today. Miguel (I didn't catch the name of the second guy who was with him) did an incredible job with my 1 BR apartment move to storage. They arrived right on time and had everything packed, moved, and stored under 2.5 hours. They were well prepared, friendly, and efficient. I appreciated their communication throughout the process, and their pricing is very affordable compared to other companies that quoted me upwards of $600 for 3 hrs/2 movers/1 truck. I would highly recommend their services and plan to use them again in the future! read more

Ray and his team did a fantastic job carrying everything down from my 4th floor walkup. They arrived when they said they would, all of them wore masks, and they handled my things carefully. Highly recommended! read more

I highly recommend Pack-Men movers. The quote and booking process was hassle free, price was comparable to movers I hired previously. I was lucky to book them with a few days notice in the busy July 2021 season. I had direct communication with the crew members via phone a half hour before the appointment, no middle person to relay messages which is good. The crew was so efficient that they finished the job one hour earlier than anticipated, saving me money! Alexis, Rene, and Martin moved a full 2 bedroom apartment from a storage unit to a house in 2 1/2 hours, with 15 minute travel time in between. They moved many boxes of heavy books and a spin bike with no scratches at all. The crew had great communication, were upbeat, and took care of each other. It was a pleasure to watch them work and enjoy what they do. Very professional, and super efficient. Book them! Thank you so much! read more

We hired Pack-Men for our move because they had the best reviews with the best quote. Miguel, Miguel, and Fernando were great! They were on-time, fast, and careful. They even moved some furniture that was already in our new home upstairs in addition to everything they moved on the truck. The only issue we had was that there wasn't quite enough room for everything on the truck do we had to do a couple trips later with our own car. I take some blame for that though -- I think I underestimated the amount of crap we have. They still charged us exactly the estimate. All around solid experience. read more

I hired Pack-Men Movers to move a bunch of things inside my home (move a dresser from one room to another, move a Peleton to the basement, swap out a couple of area rugs,etc.). Alex and Gerardo were punctual, friendly and so helpful. They treated all my things with great care and were very patient with me as I tried to figure out exactly where certain things should go. I found the pricing to be more than fair for the great quality of service I received. I'd use Pack-Men Movers again in a heartbeat. read more

Moving is never fun or easy, but I had a pleasant experience with Pack-Men Movers yesterday. The last time I moved, I hired movers off craigslist who were just awful... they showed up two hours late and the boss man came in his truck and sat while his two (incredibly young) workers slaved away and he was rude to them. After that experience, I decided to use Yelp to find my next movers and use, you know, a legitimate business... Julio and Gustavo from Pack-Men were my movers. Both were all smiles, ridiculously hardworking, and kind. They took care of my belongings and worked with care as fast as they could. They did go over the estimated time, but it was likely because I have more stuff than I thought I did when requesting the estimate. They arrived ten minutes early, called to let me know they were on the way, and the office texted to confirm the day before. All in all, a great experience and I would use them again. read more

This company stole my laptop during a move and made no attempt to make things right. I would not recommend working with this company. My roommate hired Pack-Men to move his stuff out of our unit. We put all of his things in one room and we clearly marked my room as "Do Not Enter" with the door shut. We vacated the unit to social distance due to Covid and when I returned my laptop was gone from my room. Somebody even took the time to find and grab the corresponding charger from my power strip across the room. I called Pack-Men for answers and they said that without proof there is nothing they can do. Nobody else was in our unit. We have tapes of only their movers in the unit. After they left my laptop was gone. Hire H2H Movers instead. They were on-time, took extra care with my belongings, and even called me ten minutes after the move to make sure everything was accounted for (I didn't even tell them about my horrible experience with Pack-Men). read more

I used pack-men movers for my move in 2018 and had a great experience. I needed to move again and knew instantly that I needed to call Pack-Men movers. Jenny was incredible! She provided me a quote within hours after requesting one, walked me through the quote and confirmed my move within the same day. The day of my move, my movers were early (love this)! I was fortunate enough Edgar G and Xavier aka the dream team. They were very professional and made sure I was comfortable with how they were moving my belongings and placing them in the truck. They made sure my packages were secure with the taping. They even maintained their dedication and professionalism in 100 degree weather. I was very impressed. If you are looking for a moving company, use Pack-Men movers and request Edgar G and Xavier. read more

Used this company 4 times or so in the last few years. First 3 times were great and no issues. A family member used them a few months ago and some items were lost during the move only one person from my family was present and couldn't be at both old and new places. Our bad i suppose. Called to ask about lost items but they didn't do anything about it (has become he says she says situation... if you can't prove it then nothing we can do). Won't be using their services in the future. Disappointed. read more

Went the wrong way down George street and parked in the middle of the road during the snow storm so no one could get around. Word of advice, if you choose to pull a dick-head maneuver, don't do it with your company name plastered across the side of the truck. Nice job. read more

The service was great. The guys did a wonderful job and moved everything quickly. I would definitely refer them to others.

Dex and his team were awesome. Came in under budget and didn't break anything. Good guys. No complaints. Recommend!

I had a quick move of a few boxes and some furniture for the guys. Roberto and Daniel were friendly and respectful. Hopefully I won't need moving services for awhile but I would recommend them. read more

This is a terrible irresponsible company . Moved us recently ,busted a wall , broke a coffee table and a dresser , drove their truck over my newly seeded lawn and broke a sprinkler head . To make things worse they fraudulently taped the broken items , so I don't see them until they left . Insulting me to offer 52 dollars compensation .! read more

Worst movers EVER. I don't know how we had such an opposite experience as the previous reviews, but the team we got were completely inexperienced, slow, and clumsy. They dropped several boxes and hence broke countless glasses. They dropped/smashed our wardrobe boxes so all the clothes were in a pile at the bottom of the boxes rather than on the hangers. We might as well have crumpled everything up and stuffed it in garbage bags for all the care that these guys gave our stuff. They moved boxes from one room to another, like they didn't feel like taking them to the truck and hoped we wouldn't see them still in the house. Not to mention didn't even fill up the truck, but instead said that they couldn't fit anything else when we could clearly see room. So thanks for leaving stuff at our old place that we now have to go pick up. Threatening to not unload the truck? Really professional. How about you do your job well - like we were led to believe by Yelp - and move on. We are disgusted by Salvador and his team and can't stress how much this move sucked. Maybe b/c it was Labor Day, and maybe the company contracted out the work? Maybe we are spoiled b/c we've used The Professionals in the past and they are the gold standard of movers (who we didn't book in time and look what happened)? I don't know and don't care. The fact is, they gave us a quote, we hired them to do the job, and they failed miserably. For a future move, If these guys were somehow the only option and everyone else was booked, I would either change the move date or rent a U-Haul. You defintely get what you pay for with this company. read more

I've had better moves in the past for sure. I don't really blame the guys they sent as they were very kind and called me 'boss' non-stop, but the management was off. After I clearly told their company about the size of our move (2 bedroom townhome with three floors filled with average amount of stuff to fill it) their management sent my 3 man crew with a tiny 15 foot truck with graffiti on it, barely the size necessary to fit a studio apartment contents. Thus we didn't fully move out with them, only had them take the larger items and have to move the rest over multiple trips ourselves. The team of guys they sent me were kind but they were rather slow and untrained. They would only carry one box at a time. In the past Joey's or the Professionals would all carry five boxes at a time on their backs, not my crew. They also nicked many walls at the two locations along with lots of my furniture. Thus they were well over budget. For a move that should have taken no more than four hours for any other company.... took these guys nearly seven hours instead. Yeah, their hourly rate and truck rental is the cheapest, but at the slow pace that Pack Men moves, they'll be well over the cost of any competitor easily. read more

The guys who moved me were great. However, I was not told there was a minimum of time that had to be met, otherwise you pay the time Not used to meet the minimum. I have email proof that a minimum was never mentioned, only thing mentioned was their hourly rates and the woman saying she estimates my move to take 2-3 hours. My move took 50 minutes but paid the cost for two hours. Absolutely insane to not mention the minimum number of hours that would be charged if my move took under two hours! I will not be using pack men again, or recommending them to anyone as I feel I was tricked. read more