Vinyl pool owners, beware! I had a horrible experience with…read moreGolden State Pool Service that has prompted me to take legal action. After a routine service visit to my vinyl pool, the pool began losing water rapidly and dropped to less than halfway full within days. A Vinyl Pool Repair company later identified a large puncture in the liner and advised the damage appeared consistent with blunt force. It is in the very bottom corner of the pool on the 8ft side, somewhere a 5 year old child couldn't reach. I checked camera footage to see their technician using his tool in an up and down motion as if he's spearfishing in my pool. Days later - the water dropped less than halfway. Other red flags - they removed my existing vacuum and replaced with a different one without my knowledge or permission. This specific vacuum was not recommended for vinyl from the vinyl EXPERTS that I consulted with. Furthermore, they also charged me on a random day for some type of "annual fee" without disclosing that upfront. Lastly, the last service visit we had (on a rainy day - no clue why the guy still showed up), the employee went behind the camera area and stood under my sundeck on his phone. Is that what you're getting paid for? Service visits under 10 minutes while you stand around. There were multiple red flags I ignored and excused but the damage to the pool was the last straw. Despite the timing of the incident, the severity of the water loss, camera footage, and the findings from ABCO, Golden State declined to take responsibility for the damage or assist with replacement costs. As expected: they responded to dodge accountability by saying the vinyl was in brittle condition - this still doesn't change the fact that you punctured my pool. See you in court.

Good service with Golden State Pools. Anthony is very through in keeping our pool well maintained…read more Staff is easy to work with. They do a great job. We're very happy with our service.

Great experience since start. We had a pool service where the owner retired and it was taken over…read more Every service was a different person, sometimes showed up, sometimes didn't. Never communicated with us, never gave an update. Master Geek has been completely different, on time, right day. Full report with photos after every service. Our pool is looking better than ever and they do a great job ever single time.

Found these guys on Yelp and honestly so glad I did. It's coming up on a year with them and zero…read morecomplaints. They do our weekly maintenance and also installed a pool heater for us, and both experiences were just seamless. They're efficient, professional, and really nice. Never try to upsell you on stuff you don't need; they just tell you what's actually necessary and get it done. Love that. They come the same time every week, every time. Half the time we don't even know they've been here, which is honestly the dream. Easy to get in touch with, and they have great contacts if you need anything else done too. Just a really well-run company with good people. Highly recommend.

Very grateful to McKinney's for keeping my pool clean and maintained…read more A big thank you to technician, Patrick Barker, for being so diligent and responding to my questions. He does an excellent job.

Just had our filters and tank cleaned. Roberto Araujo did an excellent job. Mc Kinneys always does…read morequality work! The first time in 30 years I have found a company that I trust and don't have to worry about a thing. I highly recommend them

I've been using Aqua Clear Pool Services for years and highly recommend them. Recently, my pool…read moreunexpectedly started draining, and they went above and beyond to help. Elizabeth and Curtis both reached out after hours, and the team shuffled their route to address the emergency quickly. They care about and deliver excellent customer service. After every pool cleaning, they send pictures, including confirmation that the pool gate has been locked, which gives real peace of mind. They are true pool technology experts, understand the chemistry, and clearly take pride in doing the job right. Highly recommended.

I'm so glad to have found this company. Through a series of mishaps, my pool became unusable the…read moreday before Easter. I contacted Aqua Clear and though no one could come out that day (not that I thought it would be possible anyway), they squeezed me in first thing Monday morning. Richard arrived and is obviously very knowledgeable, thorough and attentive to questions and concerns. He came up with a plan of action right away and I think we will be able to enjoy our pool again in short order. Because we were so impressed with Richard's knowledge and customer service, we switched our pool service to Aqua Clear on the spot. Thank you Richard, I want your company especially to know what a great representative you are for them.

There is great communication, their personal are friendly, and they are great with our 2 dogs. The…read moredogs swim in the pool so keeping it clean is a challenge and they do a great maintaining the pool and making sure our equipment is running well.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

Kiko has been taking care of our pool for a while now and I honestly have nothing but good things…read moreto say. We've chit chatted a few times during service visits and he has always been very nice, respectful, and professional. You can tell he genuinely cares about the quality of his work and takes pride in making sure everything looks good before he leaves. Our pool has been looking super clean, clear, and well maintained ever since. Reliable service and a great attitude go a long way, and I truly appreciate it. Highly recommend!

MULTIPLE ISSUES with this company. This company acquired my account from Patterson Pools and had my…read morepool for service for more than 3 months and never realized it was a saltwater pool. It only came to light when I reviewed my service report and noticed they were adding liquid chlorine and questioned why. The company wouldn't return calls so I called them. Joe the General Manager took ZERO responsibility and only blamed the technician, who Joe said was not very good and didn't know his job well. Additionally when I questioned the company on previous occasions as to why my spa was not being cleaned, they said it wasn't part of the contract. I've owned that pool for 12 years and EVERY pool company has always cleaned the spa when they cleaned the pool. Plus I never had a contract with company. Update: The owner of the company personally called me on this and took full ownership of the issue and apologized. The owner is a good guy and does care about his customers and the company. I am still not willing to go back to this company, but at least someone in a leadership position took ownership of the issue and apologized.

Had them come out to clean the pool filter. Great price and great work. Will definitely use them…read moreagain.

I discovered that my pool pump wasn't working and panicked because I was going out of town. I…read morecalled San Diego Pool Care and they suggested I send a video to help them diagnose the problem, which I did. Turns out the pump was fine. They said to try and prime the pump. Which I did, and that worked. It was really refreshing to have a service company willing to offer help over the phone. I will definitely call them the next time!

This is a great pool service company. Our pool person stops by several times a week and whenever he…read moreis in area. Picks up the phone if something needs to be replaced and would ask if I want him to order it off Amazon or shall I put the order myself. I had several pools and pool service companies in the past and never had a company as good as this one. Please give them a call you will be glad that you did.

ARX POOL SERVICE is my new company for all my pool needs in San Diego. Aurelio is great and makes…read moresure to take care of his customers. Highly recommend you call them and get service from them. Also Ezequiel is so nice and really goes above and beyond with making sure your pool is crystal clear. Great communication emails and texts to give you updates.

We are thrilled with our new pool! Enrique was awesome! We hired him and his crew to install a semi…read moreinground pool 12 X 24 Oval. Enrique and his team were always on time, friendly, professional and knowledgeable. Always went over and beyond to keep me in the loop of what was going on. He answered any questions I had. I would recommend them to anyone looking for a pool.

My pool has been green for 1 week. They want to charge me $1,400 to clean my pool. Absolutely…read moreridiculous!!

Best pool service ever! I found this company through family…read moreand friends. It's been a few months now, and they do spectacular service. They schedule a service tech on a particular day each week. They test, add chemicals, skim pool, clean baskets and tiles, brush, and even vacuum. They even take a photo after they are done and email you a report. Great value for all the services! Our tech David is awesome. Super chill, hard working, and I love that he latches our gate softly when exiting (takes care of our property). Communication is great. We had a small leak in our tank. I emailed the office and Giana coordinated the fix. Awesome service! Yes, they have dedicated repair staff too. I wish I would have found this team years ago. FYI...we just had them resurface our pool too. See my review on their CE Pools page. Cheers.

Clear expectations always do a great job with replacing or repairing my pool equipment. They have…read morenow replaced all 3 through out the years, heater, pump and recently filter.