My pool has been green for 1 week. They want to charge me $1,400 to clean my pool. Absolutely ridiculous!!

Found this company randomly, and I'm so glad I did! Alex really knows what he's talking about. He immediately found the issue and responded with a reasonable cost assessment later that day. It's hard to find someone who knows what they're doing AND are truthful and honest in their work. He's a one of a kind find! Glad I found him for my mom's pool. :) read more

I found this company on Yelp and liked the reviews. Alex is knowledgeable and clearly explained what was going on while fixing my issues with the pool. I will use Alex again and highly recommend him. read more

They are very responsive. These people know their stuff! They were very helpful and extremely nice and respectful. They very much are market value and price. They are understanding and very down to business and down to earth. read more

5 Starts for Sun City Pools! Our ANCIENT hot tub was on the fritz, and we thought no one would come out to fix it. Sun City Pools came out and within a few minutes was able to help us diagnose the problem, within an hour Alexandr (our tech) emailed us a link to a simple part my husband could install himself. Alexandr went above and beyond to check in with us later that day and the next to make sure it was working. 5 Star Service! read more

We were having issues with our pump not priming, which forced us to turn off the system - luckily Alex was able to come by quickly and review our pool/spa setup. He was extremely thorough an knowledgeable, and quickly sorted out the issue (a valve issue!), and now the pool is back in full operation. Thanks Alex - happy to recommend for anyone looking for pool repair or maintenance! read more

Now the rare rainy season has finally let up and spring has emerged in San Diego, it was time to get the spa up and running. I needed a full service maintenance with some tips to keep the spa clean and enjoyable for the months to come. Alex was on point from the first outreach to him with great communication and some suggestions on to properly maintain the spa for the spring and summer. Fair pricing and great attention to detail and even offered to answer any questions via text over the months to come. Easy recommendation. read more

Alex is your guy! I was pretty unsatisfied with my previous pool maintenance staff as they claimed time and time again that there was nothing I could do to resolve some significant green stains in my hot tub. I found Alex on yelp and what a miracle maker! He knocked out all of the stains with a thorough acid wash! He was so knowledgeable in this first interaction that I hired him as our new pool guy. Since then he has offered really great maintenance, advice, and even installed a salt water system. Is there anything he can't do? Don't wait--CALL HIM! read more

We have an above ground hot tub that started leaking. I reached out to Sun City pools and received a response within a half hour and scheduled an appointment for Alex to come look at the hot tub. Alex was very professional, thoroughly explained what was causing the leak and fixed it. It took less than an hour. Alex then reached out the next day to ensure that the hot tub was no longer leaking. We are very happy with the service we received and will definitely be contacting Sun City Pools for any future needs. Thanks Alex! read more

We highly recommend Sun City Pools for EXPERT pool and spa maintenance. This isn't one of those pool care companies with employees who don't stay in the industry long enough to develop skills. Alex, has extensive knowledge, skills and experience that go way beyond the basic cleaning and chemical check. He's able to handle issues that can occur with filters, heaters, salt generators, etc., and he knows how to properly maintain them to avoid costly problems down the road. Your pool or spa will be in good hands with Sun City Pools. read more

I needed a second opinion on a leak on my pool. I called Alex and he set up an appointment and was on time, wearing a mask. He found a leak on a pipe and he quickly repaired and followed up to ensure there weren't additional leaks to my pool. Alex answered many questions in regards to pool maintenance and I would recommend him as he cares for his customer. read more

We recently purchased a spa for our home. Unfortunately what comes from owning a spa is upkeep, maintenance and having some knowledge of water chemistry. When you are ignorant to these things, reaching out to the experts is incredibly helpful. That's where Alex came in. Where the pool and spa company in which we purchase the tub from failed, Alex succeeded. Within a month of owning our spa, our water turned murky. We were given the frog at ease system for our tub that failed to deliver what we were told it would, and the "ease" of use fell tremendously short. We contacted the company where we purchased the spa and was told to shock and add chlorine. It made no difference. Wastefully, we dumped the water from only a month of use and refilled it only to see the water was still turning cloudy without any use. Confused, again, reaching out to the company who sells the tub, we did what was suggested, to no avail. Finally with much frustration, I reached out to Alex. He came out quickly. Testing the water, he assessed that our PH was way too high and we lacked any chlorine. Baffled, considering I've added chlorine and have the frog floater in my tub, I asked Alex to please fix the water in our spa. He educated me on what he was doing and what was necessary for upkeep of our new tub and within 24 hours without having to dump the water, our tub was crystal clear! We are pleased with the service we were given and wanted to make sure the Yelp community knew that if you need help with your pool or spa, call Alex! He will help spare you the frustrations and headaches of owning what is supposed to be an enjoyable and relaxing luxury. read more

Alex is very competent, knowledgeable and responsive. We have worked with him for the last 2 years and are totally satisfied with his reliability and competence. We highly recommend him. read more

Alex is fantastic - great with the hot tub and great at explaining things to customers. Our hot tub has been low-grade leaking for awhile but the leak got worse. Alex showed up right on time, wearing a mask, and diagnosed our leak in about 15 minutes. Then instead of trying to up-sell me on some expensive leak treatment, he showed me the leaks and walked me through how to fix them myself using inexpensive products from the hardware store. Then he texted me links to the products after leaving to make sure I didn't forget! Thanks Alex! Great service, friendly and polite, and obviously knowledgeable. I appreciate you! read more

Alex was super responsive, came out to get us started with our spa pool; helped bring us up to speed on everything we needed to know about in terms of chemicals and care. Super helpful and open about getting in touch again with any questions, was right on time and super-communicative about when he would be here. Overall we're very happy to have Alex's help and would recommend him for anyone needing help with their pool! read more

Alex was well informed, super helpful and very kind. He was quick efficient and fairly priced. He also was a great communicator. I am so grateful for his help troubleshooting & repairing my hot tub. Thank you so much Alex! read more

It's been almost a year since Sun City Pools and Alex are taking care of my pool. Alex is wonderful and very patient! My pool never looked so good until I hired Alex. If you have any issues with your pool or spa, you can be sure that this company will solve them quickly! read more

Very knowledgeable, timely, and professional. Highly recommend. Alex is hard working and works fast.

I asked for a quote to repair my hot tub. On 12/27/2020, Sun City responded "the best thing will be for me to stop by and take a look at everything." The Sun City representative arrived on 12/29/2020. He tried to determine a cheap way to fix the hot tub. After an hour, he charged me $80 for a service call. No quote was provided before the charge. Nothing was fixed. If someone asks for a quote, they should informed up front if there will be a charge for the quote or before any billable services are performed. read more

Alex is SUCH a dependable, thoughtful, and knowledgeable guy! We first hired him to replace a broken spa motor, and then decided we needed him on our "team" to keep our above-ground spa sparkling at all times. He's a pleasure to work with and we're grateful for the professional way he runs his business. He's a gem! read more

Alex is great and definitely very knowledgable about pools/spas. He helped me troubleshoot a problem with my broken pool heater. He is very good at communication. Might not be the least cheapest, but the work is quality and he can be trusted. read more

If you need a spa/pool expert in San Diego, Alex is your guy! He is knowledgeable, professional, efficient and reasonable. He will work with you to make sure your spa is safe & clean. Happy we found him. Highly recommend! read more

I needed my spa serviced and called in the late afternoon for a same day appointment. Alex did a great job and was able to get my jacuzzi up and running so I could use it later that evening. He was very knowledgeable had all the needed supplies. He also showed us how we could maintain our spa. I would HIGHLY recommend Sun City Pools. read more

My wife and I were looking for a new pool service after letting go of our previous service. We came across Sun City Pools on Yelp. Alex is great. Very professional, efficient and consistently does a great job. Keeps me informed on all issues and does his best to solve problems without involving me too much. Would highly recommend. read more

After interviewing 8 different pool companies, Sun City finally checked all the boxes! Alex genuinely cares about his customers and doesn't try to upsell everything. I was reluctant at first, since his monthly service fee is about 10% more expensive than the others. However, his other services (biannual filter cleaning, etc) are significantly lower than the competition. So it all evens out in the end. I love having the comfort of knowing this once nightmare pool is sparkling and in good hands. Alex takes my questions as they come up and offers solid advice. Highly recommend. read more

Alex did a great job with my pool and is very friendly. I recommend this company to everyone.

Alex came over next day after contacting him. He was very professional, polite and knowledgeable and explained to me how my whole pool system works because I didn't know how to operate it. Thanks so much you saved our pool! read more

Alex shows up every week and does a fantastic job with our pool. He is in and out without disturbing us, and the pool looks clean and is safe. We use his services for weekly cleaning and chemicals. I highly recommend! read more

Fantastic! We were told our older hottub could not be repaired. Alex came in and not only repaired but without any hesitation - he was very quick to come out and within an hour our hottub was running again. Highly recommend! Now he does our servicing weekly. Very grateful! read more

We were in need of a repair for our jacuzzi. After calling a few places and getting the run around I found Sun city on a yelp search. Thank goodness. Not only did Alex visit our property within a day he provided a great assessment and ordered the parts for us. He also provided timely updates via text. Our jacuzzi was fixed within a week and a half and we couldn't be happier. I would recommend this company time and time again. Great service from beginning to end! read more

Alex was great! I had him come by and diagnose an 'FL' code on my above ground spa. He came by and did a thorough check, made some adjustments and fixed the problem in no time. I will definitely be using him again for any pool or spa issues. He's super nice and punctual as well. Thanks Alex! read more

I couldn't have found a better company than Sun City Pools to relocate my pool pump. Alex reached out to me right away after putting in a request on yelp and in no time showed up and gave me a quote. Alex is very knowledgeable and his detailed step by step communication helped me while also putting in turf and pavers (by another company). Alex also replaced my timer which burnt out with everyone using all their power tools to work on my backyard (it was old anyways). Thank you Alex. read more

Responded immediately, great availability, punctual, and cleaned our spa filter while giving advice on spa maintenance and trouble shooting a few other issues very quickly and professionally. Will use again! read more

Alex has been handling our weekly pool maintenance for 9 months now and he's been great! When we first contacted him our pool needed immediate attention --Alex responded right away, came out the next day, was on time, and left our pool crystal clear! He is always communicating any issues that need addressing, installed our new heater, promptly answers any questions and will even make an unscheduled visit just to show us how to use/troubleshoot new equipment. Thank you Alex for going above and beyond with your service! read more

Had a couple of issues with my pool heater and the the on/off switch to the spa jets. The company I use for my regular pool service has been slow to respond lately and then kept telling me they would try to take a look at it. After nearly a month of waiting, I researched online for another company. Based upon the reviews, I decided to contact Sun City Pools. So glad I contacted Alex. He responded quickly and we set up an appointment for him to come to my house and investigate the issues. He quickly diagnosed the problems and said he needed to order a couple of parts to replace and would be in touch again once the parts were ready. He called later the same day with the parts and returned and resolved all of the issues. Alex is professional and courteous and took the time to explain the issues with my equipment. He showed up on time and even called ahead to let me know his estimated time - this is helpful, especially if you have a dog running around the backyard, for example. Will not hesitate to call Alex again for any other issues and I am even considering using him as my regular pool maintenance company going forward. read more

After years of looking at a bad grout job on a new pool that the contractor did not correct and contacting multiple contractors, I finally found Alex @ San City Pools. Alex provided a competitive bid for the size of the job. Once I decided on Alex to fix it, he was out within a week and the final job looks amazing. Love my pool again. Wish I had found him years ago. read more

Alex was a pleasure to work with. On time and very professional. He saved us over a $150 to clean up the sand from the hot tub. Highly recommend! read more

My spa pump was spraying water and we needed someone to check it out quickly. Luckily, Alex from SunCity was in the neighborhood and came by within 20 minutes. It was just a loose valve that needed tightening and Alex didn't charge us. I will definitely remember that and call him the next time we need service on our spa. read more

Alex is fantastic and very efficient and reliable! Highly recommended for pool service or hot tub service. He's also very nice and communicative. We love knowing that the water is in perfect condition every time and never smells like chemicals! 10 stars! read more

The gentleman who helped me was super helpful! He has owned this business for 50 years!!! Wow! Support local! I'm definitely coming back here for all my spa needs! read more