Five stars for sure! I was referred to C2C by my pool cleaner, as my outdated system needed significant maintenance. New house for me, but this 20+ year old system was installed by the previous owner and had an unknown maintenance record. Brian made a quote for a replacement heater (old one was beyond serviceable, with no parts available), controller (upgrade to wifi) and pump (old one quite leaky) based on photos that were shared. But when he got to the house and began to dismantle the old system, it became clear that other parts - the actuators and filter - were also faulty. He wasn't making it up - I could easily see the troubles he pointed out. And further, the original installation was done dangerously, with wiring problems and code violations. At this point we were both frustrated of course. More money, more time. After reviewing the situation, Brian presented several options with pricing, and we took a day to think it through. In the end, he was able to properly rewire the pool controller from the main house circuit panel, and I believe the resulting charges were reasonable. At each step, Brian explained the decision to be made and possible outcomes. He was trustworthy. I didn't choose to make all of the changes that were recommended - the pool lights don't all work and won't any time soon. But I have a solid estimate of what that will take and a reliable company to go to when it is time. Brian at C2C will explain the pool systems, stay in good contact during the job, show up when he says he will, and be sure the job is finished professionally. I appreciate the work he did! read more

We used C2C for a major blockage with our pool. Our service call was only delayed by the recent rains but C2C put us on their schedule. The vacuum line was 100% blocked. The "creepy crawler" stopped working. Brian and his tech did an outstanding job. Great service at a very reasonable price. read more

We love working with Coast2Coast! We recently moved into a home that has a pool and are new to all things pool related. Cameron and all the technicians we have interacted with have been knowledgeable, kind and easy to work with. We have had no less than 100 questions and requests and they have been positively responsive to all of them :) We received more than one quote when looking to have our pool serviced and are very glad we chose to work with C2C! read more

First of, thank you so much Yelp for your greatest assistance in helping me to find the right pool service company to make our swimming pool and spa back in running again. I sincerely appreciate this good company for providing us and helping us with integrity in doing a great job to ensure our pool is clean and safe. Both Cameron and Jeff are very honest about their profession. We are really happy to see our pool back again. Thank you Cameron for your help. Keep up the good work! I recommend this pool service company 100% read more

C2C pool service provides excellent pool service and repair. Brian and other staff explain clearly what is needed for repair or maintenance. They are very professional and at the same time kind and friendly. read more

Fantastic company! I've been using them for almost 5 years for 4 of my pools in sd and I would use them for my other 3 pools if they serviced north county. Hands down the best company out of any of my other pool companies I use or have used in the past . Brian is extremely competent and reliable when it comes to advanced level repairs and trouble shooting. The bi weekly service from Joe and Cody leaves the pool sparkling clean and all maintenance gets taken care of without me having to remind them to clean filters, vacuum etc (like I have to do with my other pool companies). They are also fair and honest price wise and never feel like I'm getting taken advantage or ripped off (unlike other companies). Highly recommend Coast 2 Coast for all weekly pool service needs, maintenance and repairs! read more

I called C2C to help with an emergency pump failure. Their team managed to diagnose, repair, and future proof my pooling system within less than 24 hours. I highly recommend this team for any pool needs. read more

Do not hire this company. If there was a 0 rating I would select that. This company lacks professional skill nor common decency. They came to repair my brand new Pentair System which prior pool contractors failed to install properly. Coast2Coast left my heater off unbeknownst to me. They programmed my timer completely wrong. At my request they made 4 trips here and after every one they did something wrong. The last trip was to repair the check valve they had replaced before that later was heavily leaking because they didn't bother to replace the very old fittings as well. They cracked the fitting with the "repair". I had asked him and 3 other prior contractors before him to service my heater and apparently they would rather not, and just let it die and charge me for a new one. I had even sent him a manual from Rheem describing how to service a heater so I knew what I was talking about. My son has severe disabilities and expects to get in the jacuzzi every night and because Coast2Coast kept messing up my program and causing further repair needs it has caused me immense hardship with my son and major waste of my time. During their last visit here, after two hours here Brian had not made the repair but had removed the valve and was about to leave-I became enraged at him. He wanted to charge me $500. to fix the problem that he caused in the first place. He started video taping me and I told him to stop and leave. He would not leave. He kept going to my panel changing the settings I had by then learned how to set myself. He accused me of hitting him when I put my hand over his phone telling him to stop and leave immediately. Brian ruined all the settings and schedule I had set up. He even turned down the temp of the hot tub I only discovered this evening while my son is waiting to get in. This company has no ethics nor professional skill. Do not use this company. I realize Brian may retaliate with a very unfortunate video of me losing it. That's okay. I hope he is happy he upset me so much. read more

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If you need pool service , routine cleaning, acid wash etc-this is a great company to call. They provide personal service tailored to your needs. Always helpful, a pleasure to do business with service above and beyond expectations. I've been a customer for many years and wouldn't hesitate to recommend them to anyone with a pool or spa. read more

I can't say enough good things about the quality of service we get from Coast 2 Coast Pools. Far above any pool service company I have had over 35 yrs of owning a pool. I'd give 10 stars if I could!! Great job Scott read more

Great people and professional love them a lot. I swim a lot and the pool is nice and clean every time l go in.

Great service and quality work!!! Had my pool resurfaced work was done efficiently and on time. From start to finish very professionally done every day email updates on progress and next steps. read more

My husband and I went on vacation and came back to our pool having yellow, green, and black areas. The manager came and shocked the pool and left cleaning tools and proceeded to charge me to treat the growth of algae and for extra pool supplies. Charging the customer to fix a problem due to poor Maintenence shows a basic lack of accountability and integrity, definitely not qualities of a company that I would like to do business with. My brother and husband were in the pool scrubbing algae the next day. read more

We have bene using Coast2Coast for more than 5 years. They have always kept to their schedule, informed us of when the service has been completed and kept us apprised of additional work that needs to be done. The explanations are well written and if we had a question they happily explained it to us when we called. We will use them for al the pools we have at our rental properties. read more

After purchasing a home and not knowing how to care for a pool it quickly turned green. After reaching out to several pool companies coast 2 coast came with no hesitation and helped us get our pool back in shape. They were quick to responding they had the best communication and let us know every detail along the way on what was going on ! Within 5 days we had to drain the pool , do a chlorine wash , fill it back up and add the chemicals! Because of coast 2coast we were able to use it just in time for the Fourth of July and learned so much on the way! Thank you to Brian and his partner for all the help and education these men are professionals and reliable! read more

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Great service and professional. I had my pool water and LED lights replaced. The pool looks great and is the best it has ever been. I recommend these awesome professionals! read more

Coast 2 Coast Pools - Pool - Pool & Hot Tub Service Near Me - San Diego, California

My clients needed their 57 yr old pool, drained, scrubbed, chlorine washed, filled and serviced to get ready to sell. They sure know how to make a Real Estate Agent look good. What an amazing transformation in just 2 days. Can't wait to see it full of fresh new water. Thank you Brian and Joe. 100% Satisfied read more

Coast 2 Coast Pools - This was how horrible and neglected the was before Coast2Coast cleaned it. - Pool & Hot Tub Service Near Me - San Diego, California

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Joe and his team are running a professional pool service business. I have used them for many years and they are the best! They keep their schedule, respond immediately to any request, problem or question. They are keeping my pool in pristine condition and I highly recommend them. read more

C2C has been servicing my pool for a little over a year and the experience has been below-average with an above-average price tag. While the weekly pool cleaning was satisfactory, their customer service is poor. They nickel and dime their customers for everything! Need a hose replaced with a batch you bought from amazon ($35), need a routine part replaced on your pool vacuum with a part you purchased ($75). I've had four pool servicing companies in the last nine years, and they've all included the replacement of routine parts in their service, as long as you had the part. Not C2C. Additionally, since buying my route from my previous servicing company a little more than a year ago, they have increased my prices twice. While they blame inflation, it seems advantageous that they increased my price again a couple of weeks before selling my route to another company (most likely to increase the price they could sell the route for). All in all, they provide below-average customer service at an above-average cost. read more

Great company that you depend upon. Very professional. I make the mistake of leaving them for a few months because of a repair that I thought I could get done cheaper with a new company. What a mistake. It cost me lots more in the end and I had to call them to fix it days after my new pool service installed it. They are the best Aqua pool service not so much. Bob ,Coronado read more

Best pool service provider by far. I've used several service companies including the one referred to by my pool contractor.

Brian Farrell has serviced our pool for repairs since 2020. He's provided us with a new motor, emergency repairs after a tree trimmer accidently broke with fallen limbs some crucial motorized parts and conducted filter cleanings. We can always count on him for excellent & friendly customer service, and he doesn't mind spending time to provide his expertise for future pool structure upgrades even if those upgrades will not involve his service. Brian is as true professional. read more

Inexperienced. There were many times my pool turned green under their care. They blamed leaves but the real problem was they use cheap liquid chlorine and the levels were rarely high enough and they rarely removed all the leaves and did a very poor job of brushing the walls. Every time they worked on the pool equipment they would break something else. One time they wanted to replace an entire valve and actuator because they stripped the screws. I bought longer screws and it was fixed. Another time they broke the automation and couldn't figure out how to fix it so they wanted to sell us a new automation system. I went into the pump settings and figured it out myself. They quit on me because I no longer wanted them to work on the pool equipment. They take 4 weeks vacation a year. I suggest to spend a little more on a more experienced and more professional organization. read more

These guys are great ! They helped get my pool back on track and maintain my pool levels/ keeping it clean. They are all super friendly and get the job done right! You can't go wrong hiring them. I have not had to worry about my pool for months because I know it's in good hands . Thanks for all your hard work ! Very happy customer read more

I contacted Coast 2 Coast Pools to evaluate the discoloration/staining on my pool walls. Brian came out, took water a sample and got back to me the same day diagnosing my problem as mineral staining, likely due to all the algaecide and chemicals that I added to the water. C2C was hired to drain and acid wash the pool. The crew was incredible, courteous, and careful of my property. The job was completed in just a few days and the pool likes like new! After this experience I contracted with C2C to perform weekly maintenance. Great Service! Great Communication! Great Company! I highly recommend this company!!! read more

If you're looking for pool service/maintenance these are the guys. You ever have your pool guys come out at 6 pm to check your pool because there is a problem? Probably not!! But these guys did. They clean my pool weekly and never had any problems as they make it spotless every week. But today I had an issue with my pool and it wasn't turning on and with this weekend being Mother's Day weekend, I needed my pool to work. I called around 4pm knowing that it was Friday and late but thought maybe, just maybe I can get some help. And they came through. Cameron showed up around 6pm and fixed it. That's called customer loyalty and I appreciated it. He could have waited till Monday and returned my call but no, he left his house and came right over saying "That's what we do." Thanks Cameron. So if you're looking for some pool service and an amazing price these are your guys. read more

We contacted 3 companies for a proposal to repair or replace our cracked Hayward, in ground jacuzzi, filter. We received three calls to discuss the job. Only two companies sent a proposal. Of the two Coast 2 Coast actually came to look at the scope of work. The replacement work was efficiently conducted by Brian. He even swapped the style of filters they were using (at the cost of his time) because the original filter was too wide for the space it was destined for. Great work Brian! We are enjoying our jacuzzi again thanks to your efficiency. read more

My filter needed repair and 3 other pool companies passed on the job. My pool was in bad shape and the house was going on the market in 3 days. Coast showed up the day before the open house and and fixed EVERYTHING and made the pool look great. Outstanding service you don't see very often anymore. read more

Amazing service and prompt attention. Brian is phenomenal! Have used the service for over a year and have no complaints!

Brian was great to work with. Professional, knowledgeable, and very friendly. I really appreciated him giving me options instead of just trying to gouge me for the most money they could get from me. I was looking forward to hiring C2C. Unfortunately I wasn't able to work with them in the end due to some requirements my homeowner's insurance imposes on me, but that's not their fault. If I would have been able, they would have been my top pick. read more

After 17+ years with the same pool service, I needed to look for a new company. The owner of the business we used was having health problems and was trying to pass on the service to his son; he barely did anything to maintain our pool and was here maybe 5 minutes. A friend and co-worker recommended Coast2Coast and gave me Brian's number. Brian came over 5 days later to look at my pool. We are on the boarder of their service area so he had to consult with his partners. THANKFULLY they accepted us as a client!!! Noah is our pool service person and he has been fantastic!! I am usually at work on the day our pool is serviced. I came home the other day and Noah was hosing off panels that I have never seen before and I asked him, "What are those?"; he told me they're the filters in the pump and he explained what he was doing. I was actually embarrassed how dirty the filters were. He was on the last one and it looked like mud caked on the filter. Once he was done and everything was back in order, he turned the pump on before leaving. I was so impressed how everything was running so smoothly. Prior to this cleaning, the waterfall from the Jacuzzi into the pool was "trickling" (at best) on one corner. The pool waterfall wasn't flowing all that great either and the sweeper was moving slow. The Jacuzzi waterfall is like new!!! Thank You, Thank You, Thank You!!! C2C cares about your pool. They take the time to look at everything and let you know if something needs to be done (corrected). They leave a service note on your door to let you know what they did and if additional work needs attention. They service South-bay, Coastal/Central, and East into La Mesa, El Cajon, and some areas of Rancho SD.... If you are in need of pool service you NEED to call Coast2Coast!!!! read more

Great knowledge, quick work, very helpful people, quality workmanship, can't say more.

Coast 2 Coast pool cleaners were amazing! Fast and friendly! These guys really know what they're doing. Just all around a great experience and would highly recommend them. read more

Absolute phenomenal fast exceptional service. Would recommend them to anyone. Waited on this other guy forever called them and services conducted the very next day. All that time without my Jacuzzi. Thank you so much for your speedy service one day turnaround. Well done! read more

These guys are fantastic! Bought a place with a pool that ended up having waaaaaaaay more problems than were ever disclosed or found by inspection. They repaired a pipe and replaced the salt cell and a pump, but then went above and beyond to help me figure out what was causing some other problems. Recommend them wholeheartedly. read more

Punctual, professional, reliable and friendly. We had a different pool guy for years and he was frustrated trying to keep our pool from turning green. Every week he tried something different. Coast2Coast came in and got it cleaned and pristine immediately. read more

These folks are great. Of the several companies that I contacted for a quote, Coast 2 Coast was the first one to actually get here. They sent Brian, who showed up when he said he would, and very quickly proved that he knows his stuff. Kudos to any company that empowers their employees to negotiate on the price a bit on site without having to go back and forth with calls to the office. Brian gave me a bit of a discount on the monthly price, so I went ahead and signed up. I'm so glad I did! Right then and there, before a regular schedule had been set, Brian analyzed the pool and added some chemicals to stabilize the levels, and gave the machinery a once over to ensure everything was in good shape. Granted, the pool wasn't in bad shape to begin with, but I was very impressed with Brian's attitude! He went right to work, rather than having me wait until the service date. He's been back a couple of times since, and really does a great job every time. Thanks Coast 2 Coast - for hiring great folks, and for empowering them to do a bit of negotiating right from jump. Brian is a credit to your organization. read more