We came home from vacation to find our spa not working. It would trip the breaker switch within a…read moreminute of turning it on manually. I called Rob at Pure Water Pool & Spa based entirely on reviews in Yelp and I am glad I did. After asking a few questions, he told me what he thought could be going on and gave me a quote to come and check it out. Rob came out on time, was professional and his initial diagnosis was correct: the breaker was being tripped by a additional motor used for increased blowing pressure. The motor had seized up. I had mentioned we do not often use the extra motor, so Rob simply disconnected it. He did not push me into replacing the motor and did not even discuss it until I asked for a quote. Rob was very low key. He did the job he came out to do efficiently with no additional charges or salesmanship. He was done in less than 30 minutes. Without question I would hire Rob again should I need another repair (he and his wife Laura are the owners of Pure Water Pool & Spa and are the individuals doing the repairs) and without question I recommend his services to those reading my review.

Dylan took over this business and he's done a great job for us. We have some old pool equipment, so…read moreit's been a challenge to find parts and get it working, and if he can't fix something he knows someone who can. I highly recommend Pure Water and Dylan!

Been with Best Pool Service for over 2 years, Dane has been doing the chemicals plus cleaning the…read morecartridges of our pool since the beginning. He is always on time, texts before arriving and makes sure the pool is sparkling clean while taking the time for a short chat from time to time. And... did I mention fun and good looking too, I did not? Then I won't to keep it professional!

I moved into my current house about two years ago and have had two pool repairmen - the one the…read moreprevious owner had and one that was recommended. Everything was going fine. Unfortunately our last provider sent a newer tech for a couple of weeks who may not have had proper training and caused a few continuous issues with our pump/pool. After 2-3 weeks of water problems (cloudy and algae), there wasn't much done by the company I had. In an effort to resolve the issues and avoid any major problems, I decided to reach out to a new company. I just googled and called the first one. I spoke with Marco who was eager to help me figure out what I could do while I get a new tech in. He asked me several questions and had me check our pump, telling me exactly what to do. Within 10 minutes, he explained what the problem was and what next steps I needed to take. Unfortunately for me, this company is out of my service area, but even after knowing my location, Marco still took time to help me, answer all my questions, and explain what I could do. Anyone looking for a service company in San Diego should really consider these guys.

I just started New weekly service with Paradise pools, they are amazing, they are thorough. I wish…read moreI found them a long time ago.

Perfect service and very quick response! They always give me a great service at the first time and…read moreI am glad to choose them to remodel my pool.

Our pool was in need of a lot of work. I had difficulty finding someone who has the availability…read moreto handle a pool drain, acid wash, tile cleaning, salt cel clean and Filter clean. Daniel responded immediately to my inquiry. He was able to facilitate all the different jobs and it was expertly done within a week! Superb job all around! Excellent communications, knowledge and integrity. Will definitely use his services again.

Dan recently helped me with a pool heater connectivity issue and was so patient walking me through…read moreall the steps. He is super knowledgeable and professional. Highly recommend!

Levy's does a fantastic job keeping our pool and spa sparkling clean week in and week out. I…read morecouldn't be happier with the personalized service and attention to detail they provide! The owner (Ben) is so great to work with - he is extremely communicative and really cares to make sure our pool and spa are always in tip top shape. We just purchased our house this year and have encountered a number of issues with the pool, and Ben has done such a great job addressing them and making sure everything is running smoothly. Highly recommend!

I feel like I am on vacation every time what great service and quality! I love my in ground pool by…read moreLevy's Pools & Spas! Not only did Ben and Colton put in a whole Pentair system upgrade and Pentair intellicenter which I can use on my cell phone! I have a new variable quiet pump and modern dazzling light system. Love our weekly service which is great! Thanks to Ben and Colton.

Super company, cant say enough. Immediate response, easy to work with, fair price. Results…read moreexcellent Now they service my pool weekly--Im super happy with them!

This company is dishonest and rude and I feel I should warn anyone who is considering using them…read more We were quoted $190 per month and have paid an average of $528 per month ($3170 for 6 months). They auto charged whatever they wanted on our card. 6 months ago we hired Simpson Pool after they came out to the house house, looked at our pool and quoted us $190 per month for weekly cleaning. Our first bill was $263. No warning about the price hike! We asked why the invoice was higher than the quote and they said "it's taking longer than we thought". Then they tell me if I want to get the price down to what I was quoted, we can buy a pool vacuum from them since ours "wasn't working." We agreed, weren't given any options for the vacuum and received a charge of nearly $600. Our bill never went down. When I asked they were super aggressive and rude in their emails, telling me I am wrong, telling me to "look at my invoice again because they are charging $255, not $263 (completely false and irrelevant)." The rude and dishonest interactions with this company and their auto charging whatever they decide deserves this review so hopefully no one else will experience this. To top it all off, after I put my foot down and didn't respond to another $577 charge for equipment (because ours is only 2yrs old) .. they sent me a generic email saying "we are no longer servicing your pool because we are condensing our routes." What a blessing that its over now and our new guy is great and charges $160 per month. Run as fast as you can from this company!

These guys are all about getting you what you need and fast. I've been here twice and they take…read morecare of you quickly. They guy even carried out a box of chlorine for someone while I was there. For an able bodied guy not a feeble person. Prices are reasonable. People are helpful and they have had what I Neese both times while repairing equipment. Easy parking and quick, friendly service make this place a go to on my list.

Weekly service always friendly and knowledgeable and address concerns immediately. Had a pool…read morelight that everyone I called previously could not get fixed correctly. Scott and his team had it fixed right and even were able to get it rewired correctly. His team has handled everything on my pool from the solar to salt water conversion. We even had his team resurface the pool and add in a bench....turned out amazing. Amazing response and great people to work with. Highly recommend

We used Padre pools after a local contractor was in too far over his head even before the work…read morestarted. We bought a house in November 2016 that has an inground pool and spa. The equipment was very old and the pool needed minor repairs and an acid wash. David came out the day after I called him and gave me an estimate that beat the other guy and he made some recommendations to make the system right. David and his team met our timeline and made the wife very happy. Flor is the office person we worked with and she always kept us up to date and replied to our questions quickly! We had them remove all the old equipment and install a new variable speed pump, filter and added a new heater. We wanted an automated system and David set it up so that it runs from a small touchscreen pad that is portable. We love the new equipment and after 3 months can say it's perfect for us. David's team also acid washed the pool which was worst then we thought. They replaced bad grout, took 2 extra days cleaning and finding bad spots, fixing them as they went. They even updated the drain suction covers to current code ones. The pool looked brand new when they were done! David even stuck to his original estimate! That really struck us as a quality company who we want to work with in the future. Shout out to Raymond who did a lot of the work and educated me on pool issues and maintenance! We also use Padre pool for our servicing. They come weekly, test and clean it, and make sure the equipment is running well. We have peace of mind that our pool is ready for us when we want to use it. If we every remodel it, Padre will be my first call!

We had our pool project started in March 2020 and finished on January 2021. We dealt with Steve…read morewho was great and knowledgeable. Everything started amazing excavation was done in 2.5 days and they were able to work on a small space. Our issues happened when new subcontractors switched around. The scheduler Lulu dropped the ball on every step possible. The shotcrete people drained the cement mixer rubble on the HOA storm drains. They were suppose to dump chemical water onto the sewer pipes but dumped it in storm drain instead. Our first Flagstone/Tile guy did nothing for 3 weeks and that delayed the project. The new Tile/ flagstone guy did ok work but he buried 1200 lbs of cement and rocks debris in my planter boxes which I had to dig out. They almost forgot to install overflow connection until I pointed it out. The overflow connection was poorly done and takes forever to drain. The pebbletec vendor cut pipe from our auto filler and sprayed over it. it took over a week to locate filler and drain hole and they had to drill leavingcrap load of debris and having to drain 2000 gallons of water. The final inspection took 1 year to complete due to vendor not scheduling. There are a few finishing touches that were missed. Over all I am happy with my pool but I feel like I did a lot of over sight that the general contractor should have done. There should have been someone that visited the site on a weekly period. You have to be vocal and look over the subcontractors shoulders. Sadly they are just doing this for dollar and sometimes very little thought process. My control panel is free standing almost in the middle of our deck I am not sure why I was not consulted where I would like the panel, I would have gladly had it mounted to the house outside wall like a circuit breaker panel. Like I said I am mostly very happy but that was because I had to take matters into my hands.