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    Pacific Paradise Pools

    4.4 (80 reviews)
    Open • 9:00 am - 5:00 pm

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    Pleasant experience working with this Company, every single person was great ! Rich is very knowledgeable and experienced in his field - he know design and he know code so I was comfortable . I recommend Pacific Paradise Pools to my friends who are interested in a new pool.

    Kim O.

    We had a great experience working with PPP building our 13' x 24' custom gunite pool in Long Beach. We started working with them in the Fall of 2023 and the project just recently finished. We couldn't be happier. The communication was great throughout the process and I had a lot of fun documenting the experience as we went through each phase. I highly recommend working with them.

    After 4 years of having our pool built by Pacific Paradise we had our first major issue while we were away on a 2 week vacation. Panicked, we called Kelly and she quickly had someone come out the next morning and fix the issue. She assured us to not worry and enjoy the rest of our trip. Huge thanks to Kelly and Pacific Paradise.

    D A.

    All I can say is WOW!!! Such a beautiful outcome to a stress free project. We chose PPP after seeing my cousins pool that they did and after talking with Rich it was an easy decision to go with them. From start to finish, where so many things could go wrong, it went really smooth. We started with Tim who was with us every step of the way in the tear down. Tim was super nice, helpful and knowledgeable, couldn't ask for a better project manager. After Tim, Kelly took over to put everything back together. Knowing how hard it is to pick out colors, tiles, pavers, etc., we really leaned on Kelly and boy did she deliver, the end result is just gorgeous! Kelly's guidance, expertise and responsiveness made us feel relaxed and cared for during the process. Victor was by our side for inspections and pool start up, what a super guy he was, we had so many questions upon start up and he held our hand all through it, he is a true asset to the company. All the subcontracted crew that came in from excavation, plumbing, tiling, pavers, pebbling, etc., EVERY single one of them worked hard, we're courteous, cleaned up after themselves and did top notch work! We are beyond happy with the end result and would recommend PPP to anyone looking to have a pool built. Thank you Rich, to you and your entire crew! The Alvarez's

    Scott B.

    It has been a few (20) years since we installed a pool and did a complete remodel of our backyard....we compared a few companies...and although Pacific was a bit more expensive...they were local...were doing the pool for a neighbor and most importantly...honest....no it may not be done by July...etc...but their subs (masonry, patio cover, soft scape) were great and they always kept us in the loop....glad the experience is over...but could not be happier with the results...

    Rita M.

    We highly recommend Pacific Paradise Pools. We are thrilled with the results of our pool make-over. This company is proficient, trustworthy and thorough. Rich's design knowledge, along with his patience, helped make the process much easier. The 2023 crazy rains made it a challenge, but the crews just kept working efficiently and hard. Kelly, our wonderful project manager kept things running very smoothly; always there for us. Victor's equipment & tech expertise is top notch. Bryce was valuable putting the "icing on the cake" with style, tile and landscape choices. The subcontractors, from demo to concrete to clean-up, & patio cover were also great. Many helpful people made our gorgeous pool a reality. We are very grateful.

    Sabrina V.

    Turf is now in...making our pool even more stunning! Looking forward making so memories in and around our pool!

    Pebble Tec and new tile with existing brick cleaned and sealed

    Pacific Paradise Pools Joint decision to select PP for our pool remodel and equipment update. The pool badly needed to be resurfaced and also had black algae. Our decision was to go with a pebble product. This project was started during Covid then put on the back burner. 2024 project was revisited and this time equipment update was added. Got 4 bids. Several bids were reobtained from Covid time and several bids were from different pool remodelers. Actually had the company selected for the remodel which was not PP. Each time we got a bid for the remodel with the equipment, we were dissuaded from what we wanted. We have solar on our roof and wanted to use that to heat the pool. Pentair makes a hybrid heater that uses for our purposes gas and/or heat pump. It got to the point we decided to separate the equipment update from the pool resurfacing. That is where PP comes in. Found them as a dealer on Pentair's website. Called them in for equipment quote. They did not try to dissuade but listened to our desire. We had educated ourselves as to what hybrid heater allowed us to do and discussed with Rich our intentions. He agreed that hybrid would work for us in Orange and would bid the job as WE wanted it and did not steer us toward gas only heater. He asked if we were doing anything else other than equipment update. Never hurts to ask. Told him we were updating pool to pebble resurface. He asked if PP could bid that as well. I thought why not. We were ready to sign with another company anyway so that part of project cost was approximately known. PP was not the cheapest and not the most expensive. We went with them because they were the ONLY company that bid the equipment as we wanted it. They bid a pebble product. The goal was Pebble Tec and yes it cost slightly more than non Pebble Tec. Once we made the commitment Rich came out with are remodel team, Kellie, Victor and the equipment installer. He made sure the team understood the project and verified with them what we wanted could be done. Kellie was our project manager and communicated what would be done and when. She gave me her cell number and would call back with a quick response time. There were several times we called her with questions about the job and she would come out. Once the remodel was done, it was time for equipment update. The equipment was installed and Victor now took over. He made sure everything was working. He sat down with us and made sure we could control the pool equipment on our phone. He also gave us his cell number for any pool equipment issues. As Kellie and Victor both say, you are a PP customer for life. We are both happy with our decision to go with PP. Pool remodels and equipment updating are an investment which we did not take lightly. We would definitely recommend PP. They handled the project from start to finish with commitment and pride in their company and their work at our home. Melinda and Richard Hasenohrl December 2024

    Earl M.

    Pacific Paradise came highly recommended. We ended up with a backyard that has completely transformed our home. We have two large windows looking out onto the backyard with beautiful pool, gazebo, landscaping and hardscape. It was well beyond our expectations. Everyone who sees it is blown away. The process was painless, even enjoyable at times because of the competence and friendliness of every trade that worked here. Each day they cleaned up before leaving. Few companies that I have dealt with over many years have delivered this level of service. Lots of good people contributed but hats off the Rich, Kelly, Lonny and Victor. THANKS SO MUCH PACIFIC PARADISE!! Earl and Patty Mehl

    Brand new concrete day it was poured

    Wow! Where to start! My wife and purchased a new home in 2022 and it had a pool that had not been done, kept up, or remodeled in prob 30 years. We decided to take on the adventure of remodeling our pool and surrounding backyard. We contacted several well reviewed pool companies but we decided on PPP because they made us felt comfortable from the get to go, could tell they were very knowledgeable, and they were very honest. Now I will say that there quote was about 10-15% higher than the other contractors we contacted. But as the old saying goes, you get what you pay for! And boy did we get exactly what we were looking for and then some! Their whole team from start to finish was unbelievably professional, courteous, reliable, responsive, and their craftsmanship and work was astonishing. I've worked in construction for over 15 years and I could tell right away these guys ran a tight ship and were not messing around. And let me tell you, we had a lot of little changes that we wanted to add or deduct during the project and they were very easy to deal with in that regard and went above and beyond the normal scope of work to make sure my wife and I were satisfied. They also exceeded our timeline by almost 6 weeks which my wife and I were thrilled about because our pool was completed right before the big holiday season so all our friends and family were able to see it and enjoy it. In the pool industry beating timelines usually never happens. We heard so many horror stories before beginning this process so it was surprising to see how fast these guys moved. All while doing exceptional work. If you're looking for a pool contractor this is who would I recommend to anybody. I want to give a special thanks to Kelly, Jay, Lee, Victor, and Reymundo for their professionalism, attention to detail, and supreme communication throughout the whole process.

    Pool with additional dwelling unit in the background
    Brenda D.

    We've never had a backyard pool -- we previously lived in HOAs with lots of pools. So, taking this project on was overwhelming and we needed an expert team. Rich, Kelly, Victor and Bryce were a great, experienced team -- designing our beautiful pool and landscaping at our new forever home. They were problem solvers too. When unforeseen things came up, they had solutions. We highly recommend Pacific Paradise Pools.

    Jen R.

    So happy with our experience with Pacific Paradise Pools! During design and construction they had plenty of recommendations, stayed on schedule (even completed on time with all this crazy rain lately!) and we love our pool. Our project manager Bert, was at the house constantly making sure work was progressing well. After, Victor helped us get set up with the app to manage pool temp/ lights etc. They have answered random questions as we've learned our new life with a pool. Overall, great crews in and out and so pleased with the work.

    Artificial turf
    Maggie W.

    We worked with Pacific Paradise Pools on a full backyard renovation. We had a general idea of what we wanted, but worked very closely with their designer Bryce to work out all of the exact details. Bryce was an amazing partner to work with as we designed our space. He helped us choose all the hard scape materials, ensured that the design was cohesive, and helped recommend which plants to use in our landscaping. Lee was the project manager over seeing the work, and they were always very punctual, thorough, detailed, and overall did an amazing job. They showed up every day, worked really hard and didn't stop until the project was done. We even had a few custom requests, and they were able to accommodate us. We are very very happy with the end result, and would definitely recommend this company for any yard renovations or hardscaping.

    Pool made by PPP.

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    2 months ago

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    Jonathan S.

    Thank you Craig for the review! We love this great feedback!

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    Thank you for the opportunity. It looks amazing!!

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    Thank you Sabrina for the wonderful feedback!

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    Jonathan S.

    Thank you David!

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    Thank you John! Appreciate the kind words

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    2 years ago

    Put in a new pool with Pacific Paradise, great to work throughout the whole process and the new pool looks beautiful.

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    Thank you Sean!

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    Page 1 of 2

    Ask the Community - Pacific Paradise Pools

    Review Highlights - Pacific Paradise Pools

    “Once we made the commitment Rich came out with are remodel team, Kellie, Victor and the equipment installer.”

    Mentioned in 28 reviews

    Read more highlights

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    The place is not much to look at, but the Food is simply amazing especially the tacos. But…read moreeverything here is well made.

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    Alpha Structural, Inc. Orange County

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    This company is the absolute best! They took on a job at my house that over two dozen other…read morecontractors had looked at and could not figure out. My garage would flood when it rained heavily. The water was seeping/bubbling up through the concrete floor. Unfortunately,I spent a total of 20K on two other contractors before hiring Alpha. The work done by the first two contractors failed completely. When Damien from Alpha Structural initially came over, I knew I was in good hands right away. He is extremely knowledgeable, experienced, and professional. I would say the same about Brian and Nadir, who were the leads on my job. Brian especially, went above and beyond. Anytime I reached out to him he responded immediately, and was on site whenever I needed him. My garage was a nightmare scenario. I contacted just about every contractor who works on this kind of thing, from LA to San Diego. Not one of them could figure it out. Not one. This went on for 2 years. Alpha Structural took on a very tough job, and did what no other company could. They completely solved my garage flooding problem with a very strategic and comprehensive plan. Do yourself a favor and use this company! Don't waste time with others. Alpha Structural won't let you down.

    OSH Construction

    OSH Construction

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    For many of us who have had bad experiences with contractors, it almost feels that there are no…read moregood ones out there. I finally found the best contractor and just had an amazing experience building an 880sqft ADU. From the first day I discussed the project with Sergio the owner, I felt a sense of ease and trust. Segio is a standup guy and a solid business owner. He has excellent knowledge of all types of remodels and new construction. The proposal was clear and straightforward. His estimate was fair and competitive. Also, there were no change-orders for the project. Sergio hates change-orders just as much as we all do. I chose to add a few things throughout the project and his charges were more than fair. He even did some extra things at no charge. As far as the craftsmanship, the team at OSH is excellent from the crew that built the foundation to the plumbing, electrical, drywall, finishes and painting. OSH has a good size team and self performs almost everything, which gives you peace of mind and better control over timing, budget and quality. Now here is the icing on the cake, OSH Construction completed the job ahead of schedule. Sergio provided a schedule that was already very aggressive. I honestly didn't think it is even possible. The entire house was built in less than 5 months. They were often waiting on us to make decisions and select finishes. They are so fast and efficient while providing the best quality craftsmanship. If you hire OSH Construction, have all your ducks in a row and you will have your remodel completed in no time. I highly recommend OSH Construction and Sergio in particular as a contractor. You will rarely find someone like him these days. A man of his word, who cares about his clients, his employees and does the right thing all the time.

    OC Builders Group

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    After meeting with several contractors, we selected OC Builders since they offered the complete…read morepackage, provided a thorough outline of what was going to be done, and seemed quite capable handling our scope of work. In short, we had a good overall experience working with them and are happy with the end product. We would definitely work with OC Builders again as well as recommend them to our friends and family. Our Scope of Work (Whole house renovation): Remodel kitchen, bathrooms, added a powder room, took down a couple of walls, replaced all hot/cold water lines, new gas line for the kitchen, replace AC ducts, remove asbestos popcorn ceiling, added storage area to garage, new insulation in the ceiling, upgraded the electrical panel, installed new high efficiency windows, replaced all doors, replaced sliding doors to French doors, new LVF and tile flooring, remodeled the staircase, new landscaping (pavers and privacy wall) in backyard and around the property, new rain drainage, new drip irrigation lines, and complete interior/exterior paint. Working with the team: Sade, our main point of contact, initiated the process and stayed with us throughout the whole project (even when he was on vacation). He was easy to work with, responsive, and offered helpful suggestions for areas that needed troubleshooting. Due to the age of the house and lapse in maintenance there were a few change orders that were required but at each step Sade provided options and explanations, but never gave a hard sell. The work crew led by Robert and Eric did a good job getting all the work done. Both were easy to work, took the time to explained what was going to be done and answered any questions. Both were also quick to return any texts and kept the work moving forward. Quality of Work: We are pleased with the quality of work and final product. When a mistake happened or when something wasn't done correctly, didn't look right, or did not turn out how we wanted the team would repair or replace the item with no fuss. They cared about making sure things were done correctly and to the satisfaction of the customer. The weekly walkthroughs really helped address any problems/concerns early before they became larger problems. What we would've liked done better: Schedule Communication/Coordination was lacking at times. At a couple of stages in the project there was a lack of clear communication on timing of when certain tasks would begin so that various materials would be on order. We had to chase down answers when the schedule indicated one thing but speaking with the crew gave a different answer. We brought up our concerns with Sade who passed it along to the rest of the team and the issue was resolved. Then as the renovation neared completion there was an outstanding item that needed to be addressed and special parts needed to be ordered however we weren't informed of the delay so our initial expectation of when we would be able to start moving in had to be adjusted. A heads up would've been appreciated and allowed us to better accommodate our own schedule. Closing: From initial meeting to final signoff the total project took almost exactly one year. This is quite reasonable considering the scope, approving the drawing plans, meeting with designer/suppliers, pulling permits, demolition, asbestos removal, and actual renovation work (including all city inspections). The interior and exterior of the house look great. The backyard and landscaping look brand new and greatly improved. The home essentially feels like it had a refresh back to day 1 except more modern, efficient, and welcoming. We look forward to enjoying it for many years. Despite some issues that came up we would hire OC Builders again.

    Pacific Paradise Pools - contractors - Updated September 2026

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