Cesar arrived on time and proceeded to diagnose our pool heater problem immediately. He was very knowledgeable about Pentair equipment and found that our problem was caused by a disconnected wire - not a $600 motherboard replacement as was recommended by our regular pool service guy. Pacific Paradise Pools staff are all a pleasure to deal with and I would recommend them to anyone having pool issues - big or small! read more

We had our pool and spa completed by Pacific Paradise in June 2025. We absolutely love the pool and have used it daily ever since. The process was thorough and our main contacts (Lee, Kelly and Caesar) continue to be available for questions and were very responsive and helpful throughout. I feel they provided the best value and excellent high quality materials and craftsmanship. Would 10/10 recommend! read more

Pacific Paradise Pools - Pool and spa new build - General Contractors Near Me - Orange, California

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Wonderful service and great professional attention to details. I really enjoyed working with the team of project managers; Kelly, Tim and Cesar. read more

Pacific Paradise Pools - Spa, pool and Baja shelf - General Contractors Near Me - Orange, California

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Pleasant experience working with this Company, every single person was great ! Rich is very knowledgeable and experienced in his field - he know design and he know code so I was comfortable . I recommend Pacific Paradise Pools to my friends who are interested in a new pool. read more

Pacific Paradise Pools - General Contractors Near Me - Orange, California

We had a great experience working with PPP building our 13' x 24' custom gunite pool in Long Beach. We started working with them in the Fall of 2023 and the project just recently finished. We couldn't be happier. The communication was great throughout the process and I had a lot of fun documenting the experience as we went through each phase. I highly recommend working with them. read more

Pacific Paradise Pools - General Contractors Near Me - Orange, California

After 4 years of having our pool built by Pacific Paradise we had our first major issue while we were away on a 2 week vacation. Panicked, we called Kelly and she quickly had someone come out the next morning and fix the issue. She assured us to not worry and enjoy the rest of our trip. Huge thanks to Kelly and Pacific Paradise. read more

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All I can say is WOW!!! Such a beautiful outcome to a stress free project. We chose PPP after seeing my cousins pool that they did and after talking with Rich it was an easy decision to go with them. From start to finish, where so many things could go wrong, it went really smooth. We started with Tim who was with us every step of the way in the tear down. Tim was super nice, helpful and knowledgeable, couldn't ask for a better project manager. After Tim, Kelly took over to put everything back together. Knowing how hard it is to pick out colors, tiles, pavers, etc., we really leaned on Kelly and boy did she deliver, the end result is just gorgeous! Kelly's guidance, expertise and responsiveness made us feel relaxed and cared for during the process. Victor was by our side for inspections and pool start up, what a super guy he was, we had so many questions upon start up and he held our hand all through it, he is a true asset to the company. All the subcontracted crew that came in from excavation, plumbing, tiling, pavers, pebbling, etc., EVERY single one of them worked hard, we're courteous, cleaned up after themselves and did top notch work! We are beyond happy with the end result and would recommend PPP to anyone looking to have a pool built. Thank you Rich, to you and your entire crew! The Alvarez's read more

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It has been a few (20) years since we installed a pool and did a complete remodel of our backyard....we compared a few companies...and although Pacific was a bit more expensive...they were local...were doing the pool for a neighbor and most importantly...honest....no it may not be done by July...etc...but their subs (masonry, patio cover, soft scape) were great and they always kept us in the loop....glad the experience is over...but could not be happier with the results... read more

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We highly recommend Pacific Paradise Pools. We are thrilled with the results of our pool make-over. This company is proficient, trustworthy and thorough. Rich's design knowledge, along with his patience, helped make the process much easier. The 2023 crazy rains made it a challenge, but the crews just kept working efficiently and hard. Kelly, our wonderful project manager kept things running very smoothly; always there for us. Victor's equipment & tech expertise is top notch. Bryce was valuable putting the "icing on the cake" with style, tile and landscape choices. The subcontractors, from demo to concrete to clean-up, & patio cover were also great. Many helpful people made our gorgeous pool a reality. We are very grateful. read more

Pacific Paradise Pools - General Contractors Near Me - Orange, California

Turf is now in...making our pool even more stunning! Looking forward making so memories in and around our pool! read more

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Pacific Paradise Pools Joint decision to select PP for our pool remodel and equipment update. The pool badly needed to be resurfaced and also had black algae. Our decision was to go with a pebble product. This project was started during Covid then put on the back burner. 2024 project was revisited and this time equipment update was added. Got 4 bids. Several bids were reobtained from Covid time and several bids were from different pool remodelers. Actually had the company selected for the remodel which was not PP. Each time we got a bid for the remodel with the equipment, we were dissuaded from what we wanted. We have solar on our roof and wanted to use that to heat the pool. Pentair makes a hybrid heater that uses for our purposes gas and/or heat pump. It got to the point we decided to separate the equipment update from the pool resurfacing. That is where PP comes in. Found them as a dealer on Pentair's website. Called them in for equipment quote. They did not try to dissuade but listened to our desire. We had educated ourselves as to what hybrid heater allowed us to do and discussed with Rich our intentions. He agreed that hybrid would work for us in Orange and would bid the job as WE wanted it and did not steer us toward gas only heater. He asked if we were doing anything else other than equipment update. Never hurts to ask. Told him we were updating pool to pebble resurface. He asked if PP could bid that as well. I thought why not. We were ready to sign with another company anyway so that part of project cost was approximately known. PP was not the cheapest and not the most expensive. We went with them because they were the ONLY company that bid the equipment as we wanted it. They bid a pebble product. The goal was Pebble Tec and yes it cost slightly more than non Pebble Tec. Once we made the commitment Rich came out with are remodel team, Kellie, Victor and the equipment installer. He made sure the team understood the project and verified with them what we wanted could be done. Kellie was our project manager and communicated what would be done and when. She gave me her cell number and would call back with a quick response time. There were several times we called her with questions about the job and she would come out. Once the remodel was done, it was time for equipment update. The equipment was installed and Victor now took over. He made sure everything was working. He sat down with us and made sure we could control the pool equipment on our phone. He also gave us his cell number for any pool equipment issues. As Kellie and Victor both say, you are a PP customer for life. We are both happy with our decision to go with PP. Pool remodels and equipment updating are an investment which we did not take lightly. We would definitely recommend PP. They handled the project from start to finish with commitment and pride in their company and their work at our home. Melinda and Richard Hasenohrl December 2024 read more

Pacific Paradise Pools - Pebble Tec and new tile with existing brick cleaned and sealed - General Contractors Near Me - Orange, California

Pacific Paradise came highly recommended. We ended up with a backyard that has completely transformed our home. We have two large windows looking out onto the backyard with beautiful pool, gazebo, landscaping and hardscape. It was well beyond our expectations. Everyone who sees it is blown away. The process was painless, even enjoyable at times because of the competence and friendliness of every trade that worked here. Each day they cleaned up before leaving. Few companies that I have dealt with over many years have delivered this level of service. Lots of good people contributed but hats off the Rich, Kelly, Lonny and Victor. THANKS SO MUCH PACIFIC PARADISE!! Earl and Patty Mehl read more

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Wow! Where to start! My wife and purchased a new home in 2022 and it had a pool that had not been done, kept up, or remodeled in prob 30 years. We decided to take on the adventure of remodeling our pool and surrounding backyard. We contacted several well reviewed pool companies but we decided on PPP because they made us felt comfortable from the get to go, could tell they were very knowledgeable, and they were very honest. Now I will say that there quote was about 10-15% higher than the other contractors we contacted. But as the old saying goes, you get what you pay for! And boy did we get exactly what we were looking for and then some! Their whole team from start to finish was unbelievably professional, courteous, reliable, responsive, and their craftsmanship and work was astonishing. I've worked in construction for over 15 years and I could tell right away these guys ran a tight ship and were not messing around. And let me tell you, we had a lot of little changes that we wanted to add or deduct during the project and they were very easy to deal with in that regard and went above and beyond the normal scope of work to make sure my wife and I were satisfied. They also exceeded our timeline by almost 6 weeks which my wife and I were thrilled about because our pool was completed right before the big holiday season so all our friends and family were able to see it and enjoy it. In the pool industry beating timelines usually never happens. We heard so many horror stories before beginning this process so it was surprising to see how fast these guys moved. All while doing exceptional work. If you're looking for a pool contractor this is who would I recommend to anybody. I want to give a special thanks to Kelly, Jay, Lee, Victor, and Reymundo for their professionalism, attention to detail, and supreme communication throughout the whole process. read more

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We've never had a backyard pool -- we previously lived in HOAs with lots of pools. So, taking this project on was overwhelming and we needed an expert team. Rich, Kelly, Victor and Bryce were a great, experienced team -- designing our beautiful pool and landscaping at our new forever home. They were problem solvers too. When unforeseen things came up, they had solutions. We highly recommend Pacific Paradise Pools. read more

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From a response to my inquiry to setting up an appointment was quick and easy. Needed some new equipment I had to be installed and control unit programmed and trained how to use it. From Rich returning my call quickly to Victor and his team to install was such a lovely experience. Very knowledgeable, professional but so nice, this team took care of everything same day. Victor was very patient on training (hubby asks a lot of questions) and we could not be happier with this company. Highly recommend them, especially for everything! read more

So happy with our experience with Pacific Paradise Pools! During design and construction they had plenty of recommendations, stayed on schedule (even completed on time with all this crazy rain lately!) and we love our pool. Our project manager Bert, was at the house constantly making sure work was progressing well. After, Victor helped us get set up with the app to manage pool temp/ lights etc. They have answered random questions as we've learned our new life with a pool. Overall, great crews in and out and so pleased with the work. read more

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We worked with Pacific Paradise Pools on a full backyard renovation. We had a general idea of what we wanted, but worked very closely with their designer Bryce to work out all of the exact details. Bryce was an amazing partner to work with as we designed our space. He helped us choose all the hard scape materials, ensured that the design was cohesive, and helped recommend which plants to use in our landscaping. Lee was the project manager over seeing the work, and they were always very punctual, thorough, detailed, and overall did an amazing job. They showed up every day, worked really hard and didn't stop until the project was done. We even had a few custom requests, and they were able to accommodate us. We are very very happy with the end result, and would definitely recommend this company for any yard renovations or hardscaping. read more

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PPP has been great. This is my second pool in five years they've built. Great team of builders and project managers. Loved working with Victor Smith Jr. this time around. Highly knowledgeable and always made himself available before and after the process! read more

Pacific Paradise Pools - Pool made by PPP. - General Contractors Near Me - Orange, California

We are very happy with our pool and excellent service. Victor is very helpful along with the entire team. Thank you! read more

Pacific Paradise Pools - General Contractors Near Me - Orange, California

I just had my pool serviced since it was built in 2018. Victor did a fantastic job, was on time and showed me everything that he tuned up. I highly recommend this company. read more

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Victor came to our house for a Hayward warranty issue. He was terrific!!! Pacific Paradise Pools is an authorized Hayward warranty company. read more

I interviewed several pool builders and I ended up going with Rich, owner of Pacific Paradise Pools. Rich was very experienced, detailed and thorough and seem to have a good team behind him. Rich was also local and seem to know the regulations for Huntington Beach pretty well. Although his price was a bit higher than some other pool builders, it seemed like I was going to get the best pool for my money and things would be done right the first time. The construction crew came in and got down to business right away. We pretty much had our old pool gutted and the backyard demolished and we started from scratch. We added a Spa and a Baja step. Rich worked within our budget and we were able to transform the backyard into a tropical dream. It was very nice to work with Kelly (project manager) who kept us updated on any important schedules and dealing with the inspectors. I had Kelly and Victor (site manager) on my text and they would reply back to me quickly with any questions I had about the project. There were very few delays like, waiting for the city inspectors to come back, but that was minimal. Bryce (materials guy) was very helpful in helping me pick the right colors and pebble tech and materials else that matched up so perfectly. The construction crew was amazing and worked so hard every day when they were on site. I want to give a special shout out to George the Masonary guy who pretty much did all our concrete, tile and all the special touches he put into our pool. It is really amazing to see how hard these guys work and how much pride they put into their jobs. Victor was also one that was our right hand guy when we needed anything to do with the pool and the set up and the equipment. It's funny but we miss seeing the crew here daily. We had a deadline of July 4 to celebrate the new pool and Victor and Kelly did everything possible to make it happen. We love the new pool and spa and I appreciate all their time and hard work they put in to dealing with us and making her backyard dream come true. These days we have been spending a lot of time in our pool and spa and I cannot be happier with the outcome. I still call or text Victor for any questions and he always comes to the rescue. I would highly recommend Pacific Paradise pools to anybody that is looking for a quality /dependable team to work on their pool or backyard project. Thank you again to Rich and his team for making our backyard looks so beautiful and worth every penny spent. read more

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Quality of product and service left much to be desired. subcontractors used were sub standard and no oversight by GC. Many many mistakes were made. read more

Victor, who corrected my valve problem with my pool is outstanding! Anyone who needs a pool expert to troubleshoot your problems, these are the guys to contact! read more

The quality of service and communication with Victor was second to none. He is extremely knowledgeable and his personality makes it a pleasure to do business with Pacific Paradise Pools!! read more

Our spa was not heating properly and Victor came out and found two defective parts and got it heating up beautifully. He was quick and the pricing was very fair. Thanks Victor! read more

Very pleased with our pool. We love it. Such a great job. Summer's here and we're enjoying it every minute we get. Rich, John and team thanks for responding when we have questions. read more

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Put in a new pool with Pacific Paradise, great to work throughout the whole process and the new pool looks beautiful.

Pacific Paradise Pools just completed the pool installation in our backyard and we are very happy and satisfied. The entire process was smooth and quick, finishing almost a month ahead of schedule. I really appreciated how Jay did not pressure us during the design phase. He was very transparent about the cost of adding certain features and if they were really needed. He did not push unneeded features just to increase the price. He did a great job designing a pool that fits nicely into our backyard space which is not a standard shape. Everyone we interacted with during the installation phase was top-notch and went the extra mile to make sure things were done properly. They kept me updated on the schedule, what would be done, and when they would be showing up. What I really appreciated was that if I reported something that needed to be done, they took care of it right away within a day or two without having to follow up multiple times. They even pointed out some things I had not noticed that they wanted to be fixed because they have such high standards and wanted to make sure we were completely satisfied. I specifically want to recognize Tim, Lee, and Victor who were all outstanding and a big reason why the project went so smoothly and we were so satisfied with the result. All of them are incredibly helpful, friendly, and professional. We are very happy with the pool and have already received numerous compliments on it. I would absolutely recommend them to anyone. read more

Victor at Paradise is an excellent technician. He is very responsive and and thorough when it comes to services and repairs. Pacific Paradise Pools needs more of him. read more

I am looking to build a pool for my business in my parents backyard. I have gone through the city for all official permits and licensing. I called this company after seeing their sign in a front yard in my parents neighborhood. When I got a call back, I believe it was Rich I spoke to, was extremely unprofessional and rude. He first told me that there's a bunch of licensing and whatnot I need to get from the city so I'm not shut down. Seeing as I've had my business open for a year, I am aware of what I need, especially since I've already spoken to the city for moving my business to a home property from a commercial. He then began talking about how he's been in business for so long, he's amazing at what he does, and was not so humbly bragging about himself and his work. I told him my mom (the homeowner) was getting a few bids from a few companies just to compare and see who can provide what we were looking for, for the best price when it came to materials and customer service. We're willing to pay more for a company that respects what we want and is happy to work with us. He then told me that he wasn't going to wait in line behind other contractors and it would be a waste of his time. I told him, in respect for my parents and myself , I didn't think we would be a good fit and hung up. As someone who owns a business I can't imagine telling someone they would be a waste of my time, even if I thought my goals and theirs were on opposite ends. We met with companies who have won awards for their pools and work who were far more humble and accommodating and willing to work with us, knowing we were getting multiple bids. My best advice for Rich is be a little more humble and allow your potential customers to look at other companies. If your work is so great, you would stand out and they would pick you, right? read more

Pacific Paradise Pools was exceptionally attentive and really easy to work with. Within a matter of a couple phone calls a couple texts had someone out here to replace my chlorinator and get me all set up. Victor was super helpful and was able to quickly schedule an appointment and replace my chlorinator. What appreciate the most about the service was how communicative Victor was in getting everything set up with follow up communication. read more

Pacific Paradise built my pool several years ago. Did a fantastic job at a good price. Recently I needed the pool pump replaced. Victor came out and did a great job. Even fixed a leak in one of the valves for free. Nice guy, great service. Definitely recommend Victor and Pacific Paradise read more

I absolutely love my pool from Pacific Paradise Pools! They did such a great job on bringing my vision to life. The whole pool and backyard redo took four months from demo to swimming! And that was during the pandemic when materials and supplies were hard to get and everyone seem to be building pools! They were fast and efficient and on top of the process the whole way through. My project manager Kelly was amazing, helpful and on the ball! I opted to put in the self cleaning system, and Victor was absolutely amazing answering all my questions and still answers my calls a year and a half later! I absolutely recommend them for any pool, spa or backyard, renovations. The whole team was great. They've been doing this a long time and it shows. The process seems streamlined and efficient like a well oiled machine. read more

Absolutely excellent in every way. Bert and Victor were the two employees that we worked with the most and they exceeded our expectations by going above and beyond at every step of the process. Friendly, reliable, helpful, and most importantly, excellent at their craft. My husband and I had a vague idea of what we wanted, and Bert's expert advice was incredibly helpful in guiding our design without ever being pushy. Every contractor and employee was efficient and respectful. Victor went out of his way to help us set up our equipment and he took the time to explain the systems extremely well. At every point in the process, we have been met with responsive service and excellent results. We have been budget-conscious throughout the process, and we are completely satisfied with our pool and spa. We went from having an ordinary backyard to an in-home resort! Do yourself a favor and hire Paradise Pools! read more

Pacific Paradise Pools - General Contractors Near Me - Orange, California

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Pacific Paradise Pools was a delight to work with. Everything was done on time and to schedule. We couldn't ask for more. When we did call them, they were responsive and got right back with answers. They took such care in the design for us. I have arthritis in my knees and have trouble getting out of the pool. They designed the pool with that in mind and the position of the steps and jacuzzi are such that I didn't even need a rail for getting in and out! Amazing! They were a great group of guys to work with. Highly recommend. Thank you Rick and Nancy read more

Pacific Paradise Pools - Jones Oasis - General Contractors Near Me - Orange, California

I made a contract to do landscape and hardscape of my backyard with Pacific Paradise Pools. That was one the smartest decisions I ever made. You can say I was lucky to find such a top notch contractor. Specifically I worked with Bert Braddock who managed the project with utmost dilligence and Victor Smith who is friendly and knowledgeable. I appreciate their professionalism and customer care attitude. I recommend this company highly to anyone and everyone. John read more

So apparently you are a new owner sir. But calling me out for my review was very unprofessional. So here you go. I can give details. And I honestly really liked the owner so I kept details out. But that money you claim we owe. The pool cracked and all of the heater and lighting had been completely wired wrong. All of my tile fell off (still falling off). They drained the pool and left it so long that we were told we would need to acid wash. At our cost. We believed you so we agreed. But then other pool contractors told us that it needed it because it was left without water for so long. So no. You don't get to throw me under the bus because you tried get money for something that the neglect caused. Also. The crack repair is horrible. It's so embarrassing. I have more. Would you like to hear every problem we had from day one? read more

Complete remodeling of a 30-year-old pool and Jacuzzi.(Pacific Paradise Pools) did a fantastic job. Rich Tonti and his team were on top of every detail. Quality was top-notch. We recommend them without hesitation. read more

A five star company from start to finish. We met with other companies before deciding to go with Pacific Paradise. We were told by two other companies that they could complete our remodel in 5 weeks for a graduation party we wanted to throw for our daughter. Rich was our last contractor to meet with us. After explaining the steps involved in the job, 5 weeks promised by the others seemed impossible. Two weeks for plan check, time for the gunite to cure, various stages of masonry and so on. We felt the others were going to over promise and under deliver. 8 weeks was an expected time frame as explained by Rich. We signed with Pacific Paradise to do our remodel. Rich came up with a great design that satisfied our wants. They are detailed and trustworthy. From start to finish, we had people working everyday on our backyard transformation. Every step was done to perfection. Not my words but the words of the inspectors. There was not one correction that needed to be done. The finished job far exceeded our expectations. We didn't have a graduation party but had a going of to college party. All our guests loved our new backyard retreat. Thank you Pacific Paradise Pools. read more

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