Called and left a voicemail. No call back so called again the next afternoon and was told they don't service Westminster. Their website says they work "throughout all of orange county and the surrounding areas." Guess not. Also - wish they had called me back and told me that. Please update your website. Update from 2 to 4 stars. Michael called me right away after my review and apologized for not getting back to me earlier. Said that he appreciated that I bought to his attention that the service area isn't clear on his website. Gave me some good advice about looking for companies in my area. Seemed genuine and honest. Give them a try if you're in their area. read more

OC pools estimate came in below two others. All there staff, especially Gina, Astrid and the Owner, Michael, kept me informed every step of the way. This process does take 3 weeks, which I was informed before the start. Ran into a couple extra issues so you may need to plan a bit extra $$. Thank you OC Pools for making my pool gorgeous now! Marie read more

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We couldn't be happier with Central OC Pools. All crews were courteous, friendly, respectful, clean and most of all very skilled. They did amazing work. Michael and the office team were very friendly and communicative. They helped us design some small improvements that are making a big difference in how we enjoy the pool. The plaster was sub contracted, that crew were equally awesome. Work happened on time, as promised. Everything was great. Highly recommended. Pool looks amazing. We're very happy! read more

Central OC Pools - Pool & Hot Tub Service Near Me

Did a complete pool and backyard re-do. Michael and the team were amazing. They were in touch daily, always responsive and did beautiful work. I always felt like I was in great hands. I had gotten 4 quotes and Michael was by far the most knowledgeable and kind. I definitely recommend. read more

In case you are in OC and need your pool resurfaced, I highly recommend @centralocpools.com They were on time, courteous, clean, fair, and proactive with some issues we couldn't know about having. The pool looks fabulous and we are so happy with it and with Central OC Pools! read more

Central OC Pools - The pool after a couple weeks - Pool & Hot Tub Service Near Me

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We hired Central OC Pools to replaster our pool, update the equipment and plumbing, and convert part of it into a spa, and the experience was excellent from start to finish. I'll be honest, we were initially hesitant because their quote came in significantly lower than several others we received. That said, after meeting Michael and talking through the scope in detail, we felt comfortable moving forward, and we're very glad we did. This was not a small project. It included adding a wall to create the spa out of the old shallow end, installing all of the plumbing for the new spa, relocating the pool steps to a different area, full pool demo, replastering with a PebbleTec surface, a new heater, new pump/filter, and repairing numerous cracks in the pool foundation. On top of that, they had to coordinate a gas line installation that required tearing up roughly 300 feet of cement, grass, and brick. Michael and his team were timely, professional, and extremely communicative throughout the process. When we ran into an unforeseen issue with a bad gas line that impacted our budget, they were reasonable and worked with us rather than adding pressure or surprise costs. What really impressed us was the final result - not just the pool and spa, which look fantastic, but the property restoration. Despite all the trenching and demolition, everything was put back so well that it honestly looks like they were never here. Fair pricing, high-quality work, and a team that stands behind what they do. We would absolutely recommend OC Central Pools to anyone considering a pool remodel or spa conversion. read more

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If I could give Gina and Astrid, the admin staff at Central OC I would. A good team is nothing without having great, prompt and friendly communication throughout a remodel and they did just that. We remodeled our very old pool a few years ago, and the communication from start to finish, even with bumps along the way, made me feel like I was in very good hands. An extra shoutout to Brian, who was also very good at his job, knowledge and honest. He worked very hard to get our pool in great working order. Another thing to say about Central OC is they live up to their warranty on their construction work. We had a small piece of crumbling grout, and they came out the next day to assess the situation and deemed it part of the warranty and fixed it a few days later. The crew also gave us instructions on what products to buy in the future to keep the grout from wearing out too quickly. I've gone through 3 renovations of my house, and none have been without stressful times and things going sideways. Our pool was no exception, but I never felt like I was being ghosted or the ball was being dropped because of Gina, Astrid and Brian. Michael did an excellent job hiring this team. read more

Getting a pool is one of the largest investment decisions to your home outside of the home itself and Central OC Pools was great in helping us make that decision. They came out for a quote and were able to provide numbers while in the backyard. Michael explained everything to us and out of the multiple quotes we got, their prices were not only the best, but we felt the most comfortable using them. Their responsiveness to questions and options were also really good and they really went the extra mile for us. Definitely glad we went with them and will be referring our friends that are looking for a trustworthy and good company to remodel their pool or backyard. read more

I had the slab leak for many years. I got quotes from different pool companies for replastering, but I didn't really like the look of plaster. Central OC wasn't the cheapest, but they are very knowledgeable, polite and seems trustworthy. They recommended pebble and had samples and that's the look I like better. During the work, they kept me updated with the progress. Even though the project was delayed due to rain and other issues, but Central OC delivered what they said they would. Surprisingly, all their workers are so polite and nice, which is hard to see nowadays. They follow through the entire process made the experience hassle free. I would highly recommend central OC. read more

Central OC Pools - Pool & Hot Tub Service Near Me

I am so glad I chose Central OC Pools. we had our pool completely rebuilt. new coping, mini pebble plaster, new skimmer, and complete new equipment. I even had them build a Baja shelf which will hold an umbrella. even a sitting shelf at the deep end. I really enjoyed the crew. Thomas was lead on the demolition team and they were great guys. The pluming for the equipment to the pool was directed perfect for the return lines as the water returns from the shallow end and now anything floating goes straight to the skimmer like it's supposed to. Ricky was the lead on the plastering and tile work. His crew was so nice and I really love how it turned out. Jack was the water start up technician and he really helped me on how to best keep my pool feeling and looking delicious. Michael and his assistant Gina were always available if I had any questions and were very professional and helped me secure a loan that made all our dreams come true. Would absolutely highly recommend Central OC Pools to anyone I know who might be interested in getting their pool remolded. Thanks again to Michael, Gina, and the rest of the crew. I was also told by 2 of my realtor friends that I could expect anywhere for 10% to 14% more for my home if I were to sell. SWEET nice return. Pat Q read more

I had a great experience with Central OC Pools. Michael and Astrid were easy to work with from start to finish. We had our pool updated with a pebble finish, our old equipment replaced, and some very old plumbing upgraded. One thing I really appreciated at the beginning was how clearly the initial quote was laid out. It made it easy to understand how much each part of the project would cost, which was not the case with some of the other quotes I received. Communication was good both leading up to and during the work. The team was professional and kept the area as clean as possible throughout the job. I would definitely recommend them to anyone needing a pool remodel or equipment upgrade. read more

We had a great experience working with Michael and his team. We have a 25+ year old pool at a rental property that had cracks and the steps were starting to crumble. After getting a number of quotes, we decided to go with OC Central Pools. Michael scheduled a time to meet and was very professional, friendly and helpful with great options for redoing the pool. It was very productive meeting and Micheal stated exactly what the pool would need given the age and poor condition. This pool needed a lot of work! The project started and workers were very professional, nice to the tenants and always respectful of the property by leaving as tidy as possible. They were not only extremely hard working, but very detail oriented, too. When an additional repair that came up after the plaster was removed, Michael got in touch, explained the situation and gave me a good price to fix it. That repair turned out fantastic as well. From the start to the finish of the project, the communication with Michael and his team was excellent. Michael and his team not only kept us updated with text and photos of progress of the job, but were great with working with the tenants on scheduling days the work would be performed. The tenants a few times said what a great company we had picked. When the pool was completed, we were absolutely thrilled with how it turned out. We were going to just do plaster, but Michael's recommendation to upgrade to colored mini-pebble turned out really beautiful. It changes shades of blue depending on the time of day and is just too cool. It looks amazing at night with the new multi-color pool light! The tenants were thrilled with the pool and enjoying very much. We would definitely use this company again and would recommend them to friends, family, neighbors and property management companies, too. read more

They did a great job with my backyard! Tysm you so much for doing everything with great communication and guidance

OC Pools recently did a micro pebble resurfacing and replaced some of my aging plumbing on my pool. The overall experience was positive. Michael was honest and straight forward. The team was good about communicating. Ther crew showed up on time, cleaned up after themselves and were respectful. They did an overall good job. I am happy to recommend OC Pools. read more

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We had a fantastic experience remodeling our pool and spa with Central OC Pools! Michael and team were friendly and knowledgeable, letting us make the choices that were best for us with their expert opinion in advisement. They also suggested some quality of life improvements like an auto filler that were absolutely worth it! The price was reasonable for the quality and the results are gorgeous, a huge upgrade from our chipped plaster and worn tile. read more

Central OC Pools - Remodeled pool and spa - Pool & Hot Tub Service Near Me

My husband and I could not love our pool any more than we do! We began with an Anthony Pool from the 60's that looked terrible and was beyond outdated. I saw reviews for OC Central Pools after talking to one of the largest pool contractors in OC who gave us terrible service. Michael and his team were a dream. The ladies in the office were friendly and kind and would return calls and messages promptly. If there was anything they couldn't answer, we could easily speak to Michael directly. I was very picky about how things were done and Michael and his team were patient and accommodating. In addition, his workers were wonderful. Some of the most hardworking guys I've ever met! Our family loves having events and parties at our place. My granddaughter had her Winter Formal dinner here on Saturday for 20 friends. Before the remodel, we couldn't have accommodated such a large crowd, and we could have fit many more! Trust me, you cannot go wrong with OC Central Pools. You'll be thrilled with the results! read more

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We're really happy with how the pool turned out--it looks great! Michael and his team were professional and easy to work with, taking care of any issues that came up along the way. They followed through on their commitments and finished everything on time. Thank you, Central OC Pools! read more

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They did a phenomenal job remodeling my backyard From start to finish Michael did an amazing job for us! read more

Central OC pools was recommended by our long time pool service tech. Once I met with Michael I had 100% confidence that the work would be done right, and that his team would be professional. I was flexible in my start date so that helped plan a start time in February. We walked through the pool remodel, addressed some other issues like Mexican tile cleaning, and talked about plans to make the pool more accessible to our family, especially older members and visitors. The work to demolish started exactly on time, with a full experienced crew. The plastering crew then started and immediately I saw that the plan for addressing entry/exit into the pool was not sufficient. The crew helped me design, on the spot, the best solution, which was to build a stairway out of the pool, and change the height of the step out of the spa. Along with super solid rails, the entry and exit from our new pool has been perfect. I was very happy with the plaster we chose, and the new lighting looks great. Finally, I was a bit nervous about the automated Pentair system and whether I'd be able to figure it out, but the crew knew the system well, and as a bonus, my pool tech is very familiar with the Pentair system. I did have one issue, the footings where the old pool stair rail was removed, but a call to Michael resulted in a visit by the crew to re-brick that footing and it was perfectly addressed. I have no problem recommending this company to others, and in fact have talked to my neighbor about his plans to replaster his spa. read more

Central OC Pools handled a large scale pool restoration for us. We are incredibly happy with the final result. We found them to be honest and dependable. We received quotes from a bunch of places and were happy with the price they gave. The job was completed on the proposed timeline, with care and attention to detail. read more

I was working with Central OC Pools from long distance (I'm UK-based). I found them to be both friendly & professional and I am delighted with the end result,. I was also very impressed with the maintenance of the site while they were working at my property, it would have been easy to leave the site messy but it was always immaculate. The extras I found confusing, but part of that was made worse by me being long distance. read more

We had bids from several other companies along with Central OC Pools. Their price beat everybody's by a bunch. We were concerned that maybe we wouldn't get the quality. They did a fantastic job! Their quality was superb, which made it a great value. His staff, Astrid and Gina were in contact with me nearly every day. Their subcontractors were conscientious, clean, and experts in their fields. We highly recommend Central OC Pools. read more

Central OC Pools - Pool & Hot Tub Service Near Me

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Absolutely best service and prices in OC! I wanted to redo my backyard to include new pavers and a spa addition on my pool. I also wanted my driveway redone. Michael was the best! He explained everything thoroughly and gave a very good price. His team finished the work quickly but not without paying attention to the details and great quality. If you need this type of work done, Michael's your guy! read more

Got a remodel in my backyard pool with mini pebble. Best price out of all the quotes I got. Awesome quality, friendly people! Helped me choose the best designs and material along the way. read more

Central OC Pools is by far the best Pool Company we've ever had. We made the switch a few years ago and so happy we did. They do our weekly service. The price is very reasonable and our Tech does a great job. We also just had them Mini Pebble our Pool. The cost was unbeatable. Michael, Gina, Astrid and Manuel were great at communicating and always updating me. They were extremely helpful, informative, professional, but super friendly. The work on the Mini Pebble and Tile came out absolutely beautiful. We are beyond happy and can't wait to enjoy it. Thank you so much Central OC Pools!!! read more

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EXCELLENT!! This is the word I would use to describe the service level of this team. Michael and his team have been great to work with. I cannot recommend them enough. We used their services for our pool remodel, also adding a spa. Great service and great pricing! read more

Central OC Pools - Awesome! - Pool & Hot Tub Service Near Me

Only will work with big jobs. Won't resurface just the hot tube. Has to be both seems like a scam

My Mom and I, couldn't be more thankful and happy with our new spa and improved pool!! Along with Service being super amazing with Micheal, his work is top notch best and super accommodating !! I really really recommend Micheal and his Team! Thank you so much for everything!! read more

Highly recommend using this company. We had our entire backyard and pool renovated. The project turned out better than expected. The entire team was professional, timely and clean! We were told 6 weeks and the finished in 5. The quality of work is amazing. If you need a pool remodel you should contact Central OC Pools. read more

We needed someone to help with our pool area. A lot of people were unreliable or had price quotes that didn't end up being cogent, but Michael ended up making up meeting all our needs. There is a lot to choose from in Southern California regarding pools, but we were very satisfied with what was offered by Central OC pools. It added to the value of our home, and made us very happy with our decision. Choose this company for your needs, I highly recommend them. read more

This is a long overdue review of our experience with Central OC Pools. Michael and his awesome team completed our exhausting pool renovation nearly a year ago in March 2022. We hired them initially because we had a ton of water leaking from our pool and we couldn't figure out where the leak was coming from. We had already done some minor renovations the year before but we knew we were still losing water and couldn't figure out what the problem was. At the time, we had only been in the house for 3 years but the pool was a constant headache from day one. We were constantly finding leaks here and there that we were able to temporarily patch up, but this severe leak that we had was expertly hidden around a light niche. Water had been pouring into the dirt around our pool for years. It's a wonder that the pool didn't pop up out of the ground. Thanks to Michael and his team, they identified all the issues we were facing once the demo on our pebble tech was done. They were able to patch everything up, seal the areas that leaked, install new pebble tech, get us new pool equipment, and set everything up for us. We were not super easy to work with because we were convinced that our pool was a money pit that could never be fixed. I was so skeptical that we would continue to lose water even after all the construction had been completed and the crew was done. I'm happy to say that nearly a year later, our pool hasn't leaked, our equipment is working great, and I'm extremely happy with the service that Central OC Pools provided. They always showed up on time, cleaned up after every visit, were extremely professional, and saved us a lot of headache. Michael - sorry for the long overdue review. You guys rock. read more

We have used Central OC Pools for a pool plaster project a couple of years ago and a recent pool filter replacement. Michael, Gina, and their team has been amazing! They are competitively priced, do great quality work, and communicate well throughout the project. Last week when our filter housing cracked and began spraying water every time we turned on the pump, I immediately requested an estimate to have it replaced. Gina was able to squeeze us in the very next day and had our pool up and running again by the following afternoon. We couldn't have been more grateful for their prompt response and quality work. Don't hesitate in contacting them for any pool related projects! They are amazing!! read more

Central OC Pools - Old Purex Triton filter that had cracked and began leaking water. - Pool & Hot Tub Service Near Me

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Many good pool builders to choose from but definitely happy I went with Central OC Pools! Met the owner, Michael, who was great at explaining all of the options. We had an existing pool which needed to be remodeled. He actually came up with a unique design to incorporate both a jacuzzi and then a Baja shelf on the shallow end of the pool! His crew worked fast but efficiently. Michael was always available to communicate if we had any issues or concerns (Gina and Astrid were also both very pleasant to work with)! Michael is also super transparent with his pricing and was very reasonable IMO. We are super happy with how the whole project turned out! read more

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My pool was installed back in 1987 and was a maintenance nightmare. Our pool guy could never really get the algae off the old plaster and quit. I tried to do it myself but it just needed a lot of chemicals, brushing and vigilance all the time or we got the green water tint really fast. Previous owners let the pool maintenance go undone for so long that the algae really got embedded in the old plaster which was starting to spall off. So, we called Michael at Central OC Pools and he knew just what to do. We chose a Stonescapes Mini-Pebble finish with just the right surface color to give the pool a deep blue appearance. We love it! Besides the pool looking brand new we got an unexpected benefit. The pool maintenance and chemicals were greatly reduced. Now taking care of the pool is a breeze. Besides that Michael was very helpful, responsive and knowledgeable. He priced the project well within our budget. His workers were very professional, great craftsmen and did a thorough cleanup. read more

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We are very happy with Brian's job , Gina was very helpful with the process Defenetly recommend this company@ read more

Central OC Pools - Pool & Hot Tub Service Near Me

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Michael and his team were wonderful stewards of our pool resurfacing project. Our pool needed resurfacing when we bought the house 6 years ago, but we didn't get around to it until now, and it showed. We decided to do a new pebble tech finish, needed to replace the drains to come up to code, to replace the skimmer and redo all the mastic around the edge. Michael's quote was fast, his service responsive, and his team's work was stellar. We are not easy to please, but our questions and concerns were always promptly answered and we appreciated the stellar customer service. We are very happy with the results. read more

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Although we had a rocky first experience with Central OC OC Pools, they very much "turned our experience around" and deserve a 5 star review! We initially weren't happy with communication and the tile job but they heard our concerns loud and clear and did everything they could to make it up to us. Laurie has a wonderful personality and is great voice to the company. I really liked that she recommended calling the pool tile store in Anaheim for samples when no other companies did. As you can see in our photos, the tiles are beautiful and contemporary. They take pride in their company and work and I would recommend them for anyone who asked for a referral! read more

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We hired Michael to resurface our spa with mini pebble plaster. He responded quickly, gave an estimate with several options, and provided samples for us to select from. He was very knowledgeable and communicative. He laid out possible issues we may encounter or discover during the project so there are no/minimal surprises. We really love the work they've done. Would definitely recommend this place! read more

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Central OC Pools support staff and owner, Michael, went above and beyond answering all my questions. I am extremely happy with the service they provided, the price, and the follow up. read more

Wow, what outstanding service from Michael and the team. The quote was done very quickly. It was a fair price compared to others we got. Some companies we called did not even show up!! The quote had good details so we knew what was expected. I was surprised to see how fast the work was done. They cleaned up every day keeping the place safe and the quality was spectacular. The pool and spa make the entire backyard look great. The job included everything including plumbing and pavers too. No surprises. I don't usually give reviews but I would recommend Central OC Pools to my family, friends and neighbors. An awesome (and fun) way to increase our home value. read more