1. Pacific Auto Body

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Seattle, WA

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Pacific Auto Body

3.4 (93 reviews)
Closed • Closed

Services - Pacific Auto Body

Bumper repair

Collision repair

Dent removal

Pacific Auto Body Photos

Recommended Reviews - Pacific Auto Body

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Reviews With Photos

Broken tail light and dent

Really they should get zero stars! I have MINOR DAMAGE on my Model 3 - minor dent in right back quarter panel and a broken light. They wanted - wait for it - $10,000 for the repair!!! Are you kidding me? Photos attached for proof. This was absolutely silly. The guy even had a straight face! Detailed estimate showed $800 in parts (?? But ok, maybe Tesla is overcharging for the light), but that says $9200 for labor and a spot of paint!!! Ridiculous.

the clear coat didn't look good at all.
Long H.

I took my Tesla model X to this horrible establishment. I first received my car back from them after doing a repair on my drivers rear door. The way I got my car back, was horrendous. There was still dust from the repair, and the clear coat didn't look good at all. After another week, they agreed to fix my car again. Once again, I was let down. I paid over thousands of dollars in hopes of a quality repair job, but this is how I received my car after two visits to this shop. Absolutely do not go here for repairs, please take your business elsewhere to a shop that will great you properly and give you a quality product.

After a $2000 repair, the hood doesn't match up with the body...

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Photo of erik s.
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16 years ago

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Photo of C.B. S.
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9 years ago

Business owner information

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Barrett T.

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14 years ago

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8 years ago

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12 years ago

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12 years ago

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12 years ago

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13 years ago

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12 years ago

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9 years ago

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Barrett T.

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Photo of Tuan V.
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11 years ago

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Barrett T.

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8 years ago

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8 years ago

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Barrett T.

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8 years ago

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8 years ago

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8 years ago

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Barrett T.

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10 years ago

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Barrett T.

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12 years ago

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16 years ago

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8 years ago

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Barrett T.

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13 years ago

Helpful 2
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14 years ago

Helpful 1
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14 years ago

I was overcharged for incompetent work delivered a week late.. I would never take a car here again.

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9 years ago

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8 years ago

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11 years ago

Helpful 1
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10 years ago

Business owner information

Photo of Barrett T.

Barrett T.

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8 years ago

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Barrett T.

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8 years ago

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8 years ago

Cici helped me out from start to finish. Pacific was great to work with! They do amazing work!

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9 years ago

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Photo of Barrett T.

Barrett T.

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9 years ago

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Barrett T.

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17 years ago

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15 years ago

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14 years ago

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8 years ago

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Barrett T.

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13 years ago

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12 years ago

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Photo of Jeff W.
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9 years ago

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Barrett T.

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12 years ago

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Page 2 of 3

Ask the Community - Pacific Auto Body

Review Highlights - Pacific Auto Body

“Barrett was amazing to work with and kept me informed with every detail of the repairs to my Car.”

Mentioned in 22 reviews

Read more highlights

Meineke Car Care Center - The string they left tied to the my brake lines.

Meineke Car Care Center

(118 reviews)

Industrial District

These guys are in a class all their own...in a good way…read more I drove 275 miles to Seattle to see a show and halfway through the drive my car started making noises and rattling/shaking. I was concerned I might not make it, but I did. I took my car to them the next morning and explained my situation and timing (I was driving home that night after the show). They went out of their way and did an extremely thorough inspection of my car....knowing there would be no time for them to do the repairs and make money off of me for the time they put in (about two hours). They provided me with an extremely thorough report, complete with pictures. When I asked what I owed they told me nothing. When I offered to at least pay for an hour of labor, they refused. If they went to this length for someone they knew was out of town (and would not be a repeat customer).....let alone someone they knew they could not help because of time constraints....I can only imagine how well they treat their local customer base. I highly encourage anyone to give these guys a chance to earn your business! Tim (aka....broken in Seattle)

They love wasting your time, also the Boomer mechanic is rude af. made a 9:30 appt to put one tire…read moreone one wheel. by 10:45 they hadn't even touched it and I asked how long it would take. he said there's 20 people ahead of me in line. I asked wtf did I make an appt for then? they had no answer for me so I took my stuff and left. Another mechanic got the whole thing done in 30 mins. Don't waste your time here and don't give them your business.

Lioe's Automotive

Lioe's Automotive

(194 reviews)

Beacon Hill

Lioe's has been my neighborhood go-to for 20+ years and handled everything I've thrown at them with…read morecars including Mazdas, Hondas, Volvos, and Fords. Tire patches, oil changes, starter replacements, strut inserts... Ask them, and if they say they can do it then you've found the place to get it done.

I have been to this shop twice, mainly because my brother recommended them and because my regular…read moremechanic (worth his weight in gold) was too busy to take me. The first time I went in for a catalytic converter issue and it took three visits to get it right. They made good on their word--sort of--but it introduced a theme with them that I encountered later: the good cop/bad cop routine between the mechanic, Kenny, and the front desk guy, Wayne. Wayne never seemed to take any accountability, it was always a Kenny thing. That's not what I call accountability. The second, and now last, time I took my car in I had them repair a bunch of things that led to my car stalling in traffic. I dropped 3 thousand dollars on repairs that lasted me 30 miles. The brand new hose to my radiator came off and fouled the motor. Of course, even though they had done all kinds of work on the cars they day before, none of this was their fault. So, to get my car back into drivable condition, it cost me another 4 thousand dollars. Had I known beforehand that I was going to get stuck spending 7 thousand dollars on my car, I would have probably taken a different course. When I took my car to my Real Mechanic, he said that I probably had a legal case against them (though impossible to prosecute) and that my engine "sounded like shit". They said the hose looked large and was probably cranked down too hard, and that was what led to the radiator flange breaking off. Oh, and Lioe's kept my car for three weeks while they were trying to fix it. If I had known that they would take that long (and their communication was terrible) then I would have been out a car just as long as waiting for my Real Mechanic to get me in. At this point I don't trust Lioe's enough to take the car back and have it serviced under warranty, should it have engine troubles. How's that for a spot to be in? They should fix it, but I don't think Kenny is either skilled enough, or scrupulous enough, to properly fix it. Feeling quite burned by the whole experience.

Pep Boys

Pep Boys

(21 reviews)

Industrial District

Booked an oil change online and battery test because I thought my battery was on the way out…read more They don't open their gates until right when they open so I was parked on the side of the busy road for a bit. Suggestion open the gates when you get there so customers can wait in your lot. The people working were a bit off-putting and condescending luckily they didn't try to scam me into anything. He announced I needed a new battery like he was surprised I was right. Their battery after rebate was $50 more than Costco so I got it since I didn't want to mess with installing it so the $50 lazy tax was worth it. Also they claimed their batteries were better?? Not sure on that the internets have mixed opinions on the Costco batteries. After they were done they parked my car under a billboard that they were cleaning so dirty water was spraying all over my car, and I got wet getting in. I am not sure if the water was started when they parked it, but it was frustrating to have to pay for a car wash after I had just gotten one a week prior.

I need to have my a/c serviced, but most shops were booked for weeks. I went online and was able to…read moremake an appointment for an A/C Evaluation service at Pep Boys for 8:00am. I arrived early to make sure to be first. They opened the door at 8:00 and I was indeed the first to be served. Actually, I was the only one there. I now understand why. I went to the desk and told them I was here for my 8:00 A/C evaluation. I was told the a/c guy doesn't come in until 10:00. So why did they give me an 8:00 appointment, knowing that I was planning on waiting there while they performed the service? Maybe they think we don't have anything better to do. Will never go back. My time is important to me.

Pacific Auto Body - bodyshops - Updated October 2026

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