Today, my husband and I celebrated our 13th anniversary and after leaving the resort from…read moreAn awesome weekend, we stopped by Nordstrom Rack to pass some time. We browsed the designer glasses, but despite being clearly interested, no one approached us. Meanwhile, two associates assisted a Korean couple and greeted a white woman. Only when my husband gave one of the associates a stern look did she finally approach us, asking curtly if we wanted to see something. No greeting or friendly demeanor. Given the year is 2025, it's disappointing to experience such microaggressions. Nordstrom Rack, consider hiring staff who provide better customer service at this location.

Got my Ruby Woo Matte lipstick and a pair of Air Force 1's for my toddler for a reasonable price…read more They had a decent selection of designer bags but didn't really have clothing for the ample woman. Was happy that the line wait wasn't too long. The cashiers were getting people out quickly and that's always appreciated

I've been coming to this Macy's for years now. It still stands strong at Dulles Town Center. There…read moreis plenty of uncovered parking available, on the lower level, as well as upper level. There are fewer customer service counters in each department. There is one main counter dedicated solely for returns; however, specific items (skincare, cosmetics) should be returned to the corresponding counter. The service isn't the greatest either, I was told to go to multiple counters back and forth to return an item, until a manager from the shoe department finally completed the return. They still carry the same variety of items ranging from perfume/cologne, clothes, shoes, luggage, etc. Since this location is relatively smaller (than other nearby Macy's), it is easier to navigate through the different departments.

Terrible customer service, can't even provide the services they claim to provide. Bought a watch…read moreonline and made the mistake of using their free adjustment in store. Never again, they sent me somewhere else after they removed random links and made it somehow worse.

I have visited this store previously, but never had a reason/event to purchase anything, until now…read more As soon as we walked in, we were greeted by staff, who were very friendly and talkative. They have a random selection of Indian clothes, mostly western wear and and jewelry. The western clothing didn't really grab my attention, it looked a little outdated. There is a small selection of short tops and fancy dresses at the front of the store. The jewelry sets and individual earring sets were very nice and decently priced compared to other boutiques in the mall. -Earrings are $14.99+ -Jewelry sets are $29.99+ I mostly looked at earrings and jewelry sets and had my eye on one of them. I was ready to buy the set, but needed to make sure it matches my outfit. Would I return? Definitely

My favorite Plato's Closet in the DMV area with many high luxury quality brands. I saw a lot Kate…read moreSpade purses and other high luxury brands like Gucci. Don't expect low price thrift shop prices for mint new or good condition high quality items here. They are fairly priced yet a fraction of the price even when they are new and have price tags attached to them. Staff is professional and fair in pricing & consigning items. This is one of the cleanest, most organized, and amicable Plato Closets I have been to honestly. The store is located conveniently in an outdoor shopping center with a huge parking spot.

This store is a gem if you're looking for like-new, high-end clothing and accessory brands at…read morediscount prices. The selection is amazing--lots of clothes (plus shoes and purses) in cross-generational brands such as Lululemon, Lilly Pulitzer, Kate Spade, Tory Burch, in addition to popular brands among teens and twenty-somethings such as Free People, Polly Princess, Brandy Melville, John Galt, and more. I suspect that the negative reviews I see are from people who are angry that the store rejected the clothes they were hoping to resell but didn't pay attention to the store's criteria--that clothes must be in excellent condition and be styles and brands that the store's customers will buy. If you're selling your used clothes, you need to recognize that it's a small business that needs to survive by being selective about its inventory. I say this because I've seen a few such sellers complaining as they left the store as if they felt the store was unfairly rejecting their bags of old clothes. Gotta say that the staff seem really nice, too, as I heard them trying to explain what they buy or didn't buy. The selectivity is what makes this store so great for fashionable customers who love getting good deals.

This is one of a few stores in the mall that carries Indian clothes…read more They have an amazing selection of items including (but not limited to) the following: -Sarees (regular & pre-made) -Ready made blouses (includes sleeves, needs to be stitched) -Anarkalis -Indo-western party dresses -Indian party dresses -Menswear -Lehengas -Petticoat -Accessories: Sabyasachi clutches, earrings, necklaces, etc. The prices are pretty high, but it is conveniently located in the area. They have a tailoring/alteration service, which is onsite and based on availability. They host different events in the store as well as other locations. Items can be pre-ordered online or purchased directly at the store. Would I return? probably.

Are you a non-Desi in need of Desi clothes? Are you a unusual size? Do you need someone to explain…read morewhat to wear to cultural events that you're excited about but are unfamiliar with? Look no further. This was the second South Asian store I went to and holy smokes what a difference. I was worried I would be wearing western clothes to my friends wedding after that other place. But as soon as I walked into Mohini the proprietor came up, took my measurements, and pointed me in the right direction. She helped me find several outfits that were perfect. And what's more, she helped my insanely tall husband find stuff that would fit him! And to be clear this place isn't just for clueless westerners. There were South Asian folks there as well. They obviously know what they're doing here. Can't suggest this store enough. Had a wonderful experience.

was there today with my siblings and the lady on the checkout told my sister, to move farther…read morebecause she thought we were attacking somebody's privacy just because we were wearing hijabs and abayas. H&M was always Muslim friendly, hopefully they train their staff not to behave a certain way towards someone just because they are wearing something they don't like.

It's an H&M. It's sadly inside a mall that feels like its on its last legs, but the store is…read moreactually pretty large with a good selection of products. I've been here to shop and also return items with every transaction going pretty smoothly. The etiquette in the fitting room is good, no weird stories to share in that aspect. I'm just glad there is an H&M nearby where I live. Overall the store is usually well organized and clean! Happy shopping!

So, I had bought my niece a necklace for Xmas from here and it broke after she wore it once. when I…read morewent back today, the sales lady was wearing the exact necklace so she knew I got it there. she refused to do anything as their Xmas timeframe to return had past already. I would have taken an exchange, yet she refused to do anything. do yourself a favor and shop elsewhere. the quality of the jewelry is so poor and her terrible refusal to permit an exchange is stone poor customer service.

Opened with limited hours . Prices still steep but about the same for the same quality of dress at…read morelocal malls. Sale ongoing . Good customer service

I was in desperate need to use the facilities. Funny thing is I didn't even mean to come here. I…read moreput in my GPS what I thought was going to be at a different area altogether. But when I pulled in here, I wasn't mad. Visiting a mall early in the morning is weird. It is mostly deserted. No stores open. Almost completely void of people except those in here doing their jobs. Kind of gives you the 'Dawn of the Dead' vibe, like you are one of the only survivors left in the world. Odd to say, but almost peaceful. This mall seems to be doing fairly well. I did not see many vacancies. Which is great, and almost always the case in this area. This mall feels vast. The layout feels like you need to know exactly what you are getting in here, or set aside time to allow you to freely wander in here. My stop, to use the facilities, took a bit longer than I expected. I have never been here before, and this was not a good thing. I ended up parking in what I thought was the middle of the mall, however, not knowing where the restrooms were, I ended up walking for a while. What was interesting was when I did finally find the restrooms, if I would have used one of the other entrances nearby, it would have been a much quicker stop. But I wouldn't have had the zombie vibe.

Im loving it. So many of my favorite places in one area!…read more Old Navy Ulta DSW Chipotle Pets mart Wegmans. Target Lots of parking, and its well lit at night. They could use more eating options... Like maybe add like a coffee place or boba... however I visit one part of it town center.

Wonderful style options and prices. Great value at the outlet store in Leesburg,…read moreI recommend this store for quality items and friendly service

Corporate policy review: My husband ordered very expensive pants online for Christmas. Because he…read moreordered them in October and not after No ember first they are not eligible to return. This is another nonsensical random policy. If you're going to have these policies the corporation should make it blatantly obvious for Christmas returns or exchanges the customer must order after November 1, not Oct 29th. Yeah, stupid, that's what I thought. I won't be a banana Republic customer anymore.

My first time visiting the store…read more As soon as we walked in, there was a sale rack of lehengas, this is definitely a good way to draw people in. Regarding customer service, there weren't any staff around to offer help or answer any questions. They have a selection of Indian clothes (mostly lehengas and salwar kameezes) and jewelry. They have other items ranging from glass bangles, dupattas/scarves, ready-made blouses, Short tops, men's clothing, sarees. -Lehengas are $80+ -Salwar Kaameez are $85+ I looked at some of the salwar kameezes however didn't purchase any until I can figure out when i would wear it! Would I return? Definitely