My first time visiting the store…read more As soon as we walked in we were greeted by someone whom I believe is the staff. However, they didn't really offer to help or answer any questions. At the main entrance they had a table full of earrings and other jewelries with sale signs. This is definitely a great way to draw people in! They have a wonderful selection of Indian clothes (mostly lehengas) and jewelry. They have other items ranging from ready-made blouses, Short tops, men's clothing, sarees. -Necklaces are $75+ -Lehengas are $200+ -Tops are $15+ I looked at some of the ready-made blouses, however didn't purchase any because I needed to make sure they matched my current outfits. Would I return? Definitely

The prices and selection are the best in Northern Virginia. The store is family run and extremely…read morekind.

They False Advertise they have items in stock when they actually dont and they dont inform of you…read moreof this untill you harrass the ish out their answering service. If u have about a yr for planning then go for it but if you are short on time, dont ruin ur event w these guys, time sensitivity is not part of their service. Good Luck!

I ordered my veil through them, the day after my order was placed a lady called me and said hey you…read moreput a dispute on your card to cancel it already? And I had not, the lady was looking at the wrong order. She told me that she'll call back if there's issues once she realized she called the wrong person. She told me if I don't hear back that everything was okay. I placed my order on August 9th I have tried calling them multiple times and emailing them since when you call it sends you straight to voicemail. I had plenty of time to find other veils but I wanted the one they had so I figured 2-5 weeks was plenty of time to hear back and receive my product. If you're out of state or trying to place an order online with them I would stay away. They are very negligent.

This is one of a few stores in the mall that carries Indian clothes…read more They have an amazing selection of items including (but not limited to) the following: -Sarees (regular & pre-made) -Ready made blouses (includes sleeves, needs to be stitched) -Anarkalis -Indo-western party dresses -Indian party dresses -Menswear -Lehengas -Petticoat -Accessories: Sabyasachi clutches, earrings, necklaces, etc. The prices are pretty high, but it is conveniently located in the area. They have a tailoring/alteration service, which is onsite and based on availability. They host different events in the store as well as other locations. Items can be pre-ordered online or purchased directly at the store. Would I return? probably.

Are you a non-Desi in need of Desi clothes? Are you a unusual size? Do you need someone to explain…read morewhat to wear to cultural events that you're excited about but are unfamiliar with? Look no further. This was the second South Asian store I went to and holy smokes what a difference. I was worried I would be wearing western clothes to my friends wedding after that other place. But as soon as I walked into Mohini the proprietor came up, took my measurements, and pointed me in the right direction. She helped me find several outfits that were perfect. And what's more, she helped my insanely tall husband find stuff that would fit him! And to be clear this place isn't just for clueless westerners. There were South Asian folks there as well. They obviously know what they're doing here. Can't suggest this store enough. Had a wonderful experience.

booked a Black Friday appointment at Zaaka Bridal with a $50 deposit. I was running late driving in…read morefrom out of town, and they did accommodate me with a later time slot, which I appreciated. When I arrived, I was the second customer in the store, yet there was only one robe, which already made the experience uncomfortable and exposed. Muna, my consultant, was amazing -- kind, patient, and truly the only reason I considered purchasing a gown. I'm 5'2" and a size 16-18, and only two dresses fit me. She handled me with grace and made me feel comfortable. While I was deciding on a $1,550 dress and $450 veil, the owner made 2 comments that didn't sit with me well regarding the dress "It's your size and there aren't many options in your size," and then, as I stepped aside to make a phone call, added, "I need to know what you're going to do because I have to write this up." The pressure and tone were unnecessary and disappointing. There were also no price tags, and asking for prices resulted in vague responses. "It's Couture and expensive" In the end, I paid $50 to try on only a couple of dresses and left feeling rushed, limited, and discouraged. Curvier brides should be aware that the inclusivity and sensitivity you expect may not be what you experience here.

PLEASE READ BEFORE BUYING A DRESS HERE!…read more I rarely leave reviews, but as a bride, my experience with Zakaa Couture was so disappointing that I feel the need to share. When I first visited in November, my appointment with Zakaa, the designer and owner, went wonderfully. I found the perfect dress and even a simple veil I loved for $200. Zakaa told me she would note the veil in my account so I could purchase it later, and she also assured me that alterations would not exceed $1,000, recommending I have them done in-house. At that point, I felt confident in my decision. Unfortunately, everything after that was a letdown. I had to reach out myself to schedule my first fitting because no one from the store ever contacted me. When I finally came in, the front desk employee simply told me, "Your dress is in the back," and left my mom to help me put it on. For such a high-end boutique, this felt extremely unprofessional. Then, the seamstress, who admitted she had only been working there a few months, never measured my waist, bust, or hips, and seemed unfamiliar with basics like a bustle. On top of that, the $200 veil I had chosen months earlier was never documented in my account. When I asked for it, I was told the cheapest veil was $500 and offered a "custom" option at the same price, which felt dishonest. The alterations process was equally frustrating. My hemming appointment lasted only 30 minutes, yet I was immediately asked to pay $1,300 in full before any alterations had even been completed. When I expressed discomfort, I was told I had to at least pay half upfront, and I was pressured about a 3% credit card fee. When I asked about Zelle or Venmo to avoid the fee, they said no, they didn't accept that. I then asked if my debit card would avoid the fee, and they told me it would not. Finally, the front desk girl said, "I'm not allowed to do this, but I'll remove the fee for you." To make matters worse, after I requested that Zakaa personally be present at my next fitting, I received an email later that night telling me they no longer wished to work with me and that I needed to pick up my dress immediately. I was shocked and heartbroken, especially after investing so much money here. While I truly love my gown, the lack of professionalism, transparency, and care throughout this process was unacceptable. Brides deserve better.

Love this store! Mt niece loves Ross dress for less and asks…read moreme to go there Lots of stuff not enough summer Sandler in the 7:30 to 8 that I line and my size and liking

Terrible Experience at Ross - Sterling, VA…read more I had one of the worst customer service experiences ever at this Ross location. I returned a pair of shoes that I had not used, yet the assistant manager, Oprah, treated me with complete disrespect and accused me of wearing them. I politely asked her to walk with me to the shoe department to compare the condition of the returned shoes to others on the shelf -- many of which were slightly dirty underneath just like the pair I returned. She flat-out refused. Not because she was too busy, but because she knew I was right and still wanted to be rude about it. She yelled at me in front of other customers, saying the only option I had was store credit -- even though I had the receipt and paid with my debit card. I have never used those shoes, and I was being honest. Instead of handling the situation with professionalism, she was confrontational and disrespectful. I've shopped at Ross for years, but this was enough to make me never return to this location again. If this is how they treat honest customers, I can't imagine how they treat actual issues. Completely unacceptable.

I was in desperate need to use the facilities. Funny thing is I didn't even mean to come here. I…read moreput in my GPS what I thought was going to be at a different area altogether. But when I pulled in here, I wasn't mad. Visiting a mall early in the morning is weird. It is mostly deserted. No stores open. Almost completely void of people except those in here doing their jobs. Kind of gives you the 'Dawn of the Dead' vibe, like you are one of the only survivors left in the world. Odd to say, but almost peaceful. This mall seems to be doing fairly well. I did not see many vacancies. Which is great, and almost always the case in this area. This mall feels vast. The layout feels like you need to know exactly what you are getting in here, or set aside time to allow you to freely wander in here. My stop, to use the facilities, took a bit longer than I expected. I have never been here before, and this was not a good thing. I ended up parking in what I thought was the middle of the mall, however, not knowing where the restrooms were, I ended up walking for a while. What was interesting was when I did finally find the restrooms, if I would have used one of the other entrances nearby, it would have been a much quicker stop. But I wouldn't have had the zombie vibe.

Im loving it. So many of my favorite places in one area!…read more Old Navy Ulta DSW Chipotle Pets mart Wegmans. Target Lots of parking, and its well lit at night. They could use more eating options... Like maybe add like a coffee place or boba... however I visit one part of it town center.

I've been coming to this Macy's for years now. It still stands strong at Dulles Town Center. There…read moreis plenty of uncovered parking available, on the lower level, as well as upper level. There are fewer customer service counters in each department. There is one main counter dedicated solely for returns; however, specific items (skincare, cosmetics) should be returned to the corresponding counter. The service isn't the greatest either, I was told to go to multiple counters back and forth to return an item, until a manager from the shoe department finally completed the return. They still carry the same variety of items ranging from perfume/cologne, clothes, shoes, luggage, etc. Since this location is relatively smaller (than other nearby Macy's), it is easier to navigate through the different departments.

Terrible customer service, can't even provide the services they claim to provide. Bought a watch…read moreonline and made the mistake of using their free adjustment in store. Never again, they sent me somewhere else after they removed random links and made it somehow worse.

Custom shirt order really wasn't custom, even after a 3 week wait for my order. When I asked why…read morethey weren't taking more measurements than neck and sleeve length, they told me that they would do that when the shirts arrive. That seemed odd since I could have done that by just buying off the rack. When the "custom" shirts did river, the sleeve length was off by more than an inch. Now it's another three week wait to see if they get it right this time, plus additional time for the in store alterations. Not custom to me. What a shame. This used to be a really great store, but apparently no more. BTW, if you see a sale on their web site they no longer give that discount in store; full price there.

Sylvia was attentive, professional and efficient. Highly recommend her when arriving at the…read morelocation. Suggestions: have employees wear name tags to identify them. Have occupied/non occupied on dressing room doors.

was there today with my siblings and the lady on the checkout told my sister, to move farther…read morebecause she thought we were attacking somebody's privacy just because we were wearing hijabs and abayas. H&M was always Muslim friendly, hopefully they train their staff not to behave a certain way towards someone just because they are wearing something they don't like.

It's an H&M. It's sadly inside a mall that feels like its on its last legs, but the store is…read moreactually pretty large with a good selection of products. I've been here to shop and also return items with every transaction going pretty smoothly. The etiquette in the fitting room is good, no weird stories to share in that aspect. I'm just glad there is an H&M nearby where I live. Overall the store is usually well organized and clean! Happy shopping!

So, I had bought my niece a necklace for Xmas from here and it broke after she wore it once. when I…read morewent back today, the sales lady was wearing the exact necklace so she knew I got it there. she refused to do anything as their Xmas timeframe to return had past already. I would have taken an exchange, yet she refused to do anything. do yourself a favor and shop elsewhere. the quality of the jewelry is so poor and her terrible refusal to permit an exchange is stone poor customer service.

Opened with limited hours . Prices still steep but about the same for the same quality of dress at…read morelocal malls. Sale ongoing . Good customer service