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ZAKAA COUTURE

3.7 (26 reviews)
Closed 10:30 am - 6:00 pm

By appointment only

Updated 2 months ago

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Love my dress! Professional help and gorgeous dresses. Can't be more happy! Love all the little details of all their gowns. Excellent prices as well. I'm in love with this place!

Front / reception area
Sarah S.

I had a wonderful experience at the store. Zakaa and her team truly helped my friend and I with both our dresses. My friend and I went to several stores/boutiques and experienced the grueling act of trying on dress after dress only to find overpriced bad quality dresses or nothing at all. My friend purchased a dress she felt was "a steal" because she was told it was designer and loved it. Afterwards they added so many charges for every little item that she left with her dress trying to think of solutions. We found ZAKAA and found their atelier was on site - the designer helped my friend to rework her dress into what she wanted and when we got there we realized just how much she got ripped off when we compared her "designer" dress to ZAKAA's beautiful gowns. My friend could have purchased 2 customized dresses by a real designer than what she left with from this other store. ZAKAA even worked in an alteration package for my friend which let me tell you NO ONE would ever do especially for a dress that isn't theirs! She came up with money saving plans and work to make this dress my friend's dream dress. She literally took a piece of fabric dress that didn't even have boning into a masterpiece! Another upside to this experience was when it was my turn to purchase a dress I knew exactly where to go. I was able to put together a customized dress with the designer and have a packaged alternation deal, flat price for everything, that was VERY fair based on the insane amounts others quoted us. And don't let the front fool you, there's more items in the back as well! Thank you Zakaa and team

Erin O.

ZAKAA's Downtown One Loudoun location was beautiful and gave an intimate feel to me and my guests. I came in with a loose idea of what I wanted, but the designer herself, Zakaa, was there throughout my appointment helping narrow down my dream look. She really listened to what I was liking and not liking in order to continue pulling pieces that was personalized to my style. I ended up with an amazing dress and cape. Zakaa worked with me on pricing and during the appointment you could tell she was truly looking out for the bride and wanted me to feel comfortable and confident. I definitely recommend this salon to any bride looking for an intimate appointment with her guests and the consultant. So happy with what I chose and I know I'm going to look beautiful on my wedding day thanks to Zakaa!

Bailey K.

I bought my wedding gown from Zakaa in May 2019. I bought the "Grace" gown and it was absolutely gorgeous! The fine details with the voluminous skirt made me feel like a queen. The dress looked beautiful in all my photos! I bought it off the rack, and it was very affordable! My consultant was Zahra who no longer works there, but she created a super relaxed and fun atmosphere :) The shop is really well laid out and it makes shopping easy! The dress was also very easy to alter and it stayed up with no issue (it was strapless/sweetheart). I absolutely loved it!

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Review Highlights - ZAKAA COUTURE

Felt really comfortable as all their employees had mask and was social distancing.

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Mohini

Mohini

4.4
(7 reviews)
2.1 mi
Locally owned & operated
Offers customized solutions

The staff are amazing! They are so helpful - supportive while trying things on, but also offered…read moretheir advice and helped me pick the right lehenga. I had a last minute request for tailoring and they were able to rush the fitting to make the wedding date. They were SO AMAZING. It was worth the drive out to find the perfect fit!

Terrible alterations, terrible service, and zero accountability…read more Mohini ruined my wedding dress and then refused to make it right. First, I gave a budget of $500 and was sold a dress that cost nearly $1,000 while trusting staff to respect my budget. Red flag #1. The dress needed alterations to the chest and sleeves. What I received back looked unfinished, with visible white fabric, gaps in the beading, and obvious flaws in the design. Mohini's defense is that I signed a form authorizing alterations. That's absurd. Signing off on alterations is not signing off on shoddy workmanship. No reasonable customer expects a wedding dress alteration to leave exposed fabric and missing decorative details. The zipper disaster is what ultimately ruined my wedding. About a week before my ceremony, I took the dress out of the garment bag as instructed and discovered that although the dress fit, the zipper separated when zipped. I immediately called Mohini and was told to bring it in. I drove nearly two hours to the store the next day, only to find out nobody was available to repair it. Had I been told that on the phone, I would not have made the trip. At that point my wedding was only five days away. I had no choice but to leave the dress and return again. Mohini repaired the zipper and called me the following day, but I couldn't make it before closing. My fiancé eventually picked it up for me. When I tried it on the morning of my wedding ceremony, it no longer fit. The replacement zipper had made the bodice significantly smaller. The result? I couldn't wear my wedding dress. I had to wear a simple cotton dress for my ceremony, cancel my photographer, and wear a navy dress for my reception. After the wedding, I requested a refund. Instead of taking responsibility, management dodged me and argued in circles. They repeatedly insisted that "replacing a zipper wouldn't change the size of the dress." Whether it should have or not is irrelevant--the dress fit before their repair and didn't fit afterward. This was one of the most disappointing customer experiences I've ever had. Poor workmanship, poor communication, and absolutely no accountability. There are plenty of other bridal shops in the same mall. I strongly recommend going anywhere else.

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Bridal Lehenga
Bridal Lehenga
Bridal Lehenga
Bridal Lehenga
Premium Menswear

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Premium Menswear
Rowan One Loudoun

Rowan One Loudoun

3.9
(35 reviews)
0.1 mi

My 4-year-old daughter had an awful first experience here. We came in for her appointment, chose…read morethe earrings we wanted, and she was so excited. Of course, once her ears were pierced, she cried a bit because of the pain, but then we found out they had pierced the wrong earrings. The staff member said, "I grabbed the wrong one," and explained that switching them right away or re-piercing would hurt. While the staff was very apologetic and did give us a gift certificate for the correct earrings to replace within 6 weeks, it still did not make up for how traumatic the experience was for my daughter. I really feel the staff should have confirmed with us one last time which earrings were being used before piercing her ears. Now my daughter is stuck wearing earrings she does not even like, and I honestly do not know how I am going to convince her to come back in 6 weeks after such a bad experience. We have used Upper Lobe in the past and never had an issue. I wish we had used their services again instead of trying Rowan. Unfortunately, this was not a good first experience for my family.

Stay away!!! They don't know what they're doing. I went for a helix piercing and they said "it'd…read morebe soooo cute to get two" Any piercing studio would NEVER suggest this as it causes way too much trauma to the ear. I didn't know this then. The "licsensed" professional working there should have. I was also traveling across the country and noted this many times bc I don't think they understood? Or wasn't paying attention. So they told me to come back in 2 weeks to check my posts, which I soon learned was on WAY too tight and causing swelling all this time. I mean, The girl "piercing" me also asked for 20 opinions acting unsure should have been my "nope gotta go" sign. I think she asked an 8 year old customer at one point. Who knows. She spoke like she rolled out of a barrel of hay and decided to pierce ears in a shopping center, which was placed in a cow field. Not the 8 year old girl. The "registered nurse". They also recited after care instructions like a postal service worker who stood at the same counter for 40+ years. Way too fast. Looked at the ceiling. Totally memorized. They also told me I could go in the ocean and pool but to avoid lakes and rivers. Also wrong. I should avoid any type of open water. They gave me a bag with aftercare info and aftercare solution. They didn't ever tell me they were charging me $20 for the aftercare solution. Over priced. Not friendly staff. I honestly think you're better off at Claire's. This is after 2 weeks of piercing. I was so cautious and careful with keeping area clean and not touching. Just left urgent care and am on antibiotics to treat. I should charge the store for my copay and medication. Stay. Away.

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Rowan One Loudoun
Rowan One Loudoun
Rowan One Loudoun

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ZAKAA COUTURE - bridal - Updated July 2026

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