Good food but the have an EXTREMELY SLOW DRIVE THRU! If u have 30+ minutes to wait then ok. Otherwise go somewhere else.

Piss poor service. 11/16/21 9pm. After I repeat the word "cheeseburger " 3 times in your drive thru and you can't hear me it's probably a good idea to turn your headset up or put it on your head. Then when it's obvious you are not listening and I get tired of repeating myself all of you are rude because I pull to the window to order. Why are u mad at me for your own incompetence???? I will never be back. I pass this place 2 times a day and like the burgers but would never buy food from people that act that way. God knows what they do to it. I threw the burgers I ordered away and went to MOD pizza. My advice to Pterry's. I remember when all you had was a broken down truck. I put an engine in your old truck back in the day. Slow down. Quit building stores you can not staff with decent people. You may end up with 20 stores in Austin but it won't matter if your reputation is in the toilet. To the employees. Get a life. Take some personal accountability. Just as a normal human being. My stop at pterrys was a waste of time. All that to throw the food away because you don't know what the employees may have done to it. read more

Started coming here every Tuesday due to my schedule and my love for their food. Incredible burgers, awesome chicken sandwiches, above average fries, friendly faces. In the times that I've visited this location, the thing that strikes me as soemone who sees and identifies problems and solutions to efficiency is this: the store is in a very good location on 35 and 29, the real estate works great for efficiency with two drive thru lanes and a large kitchen and lastly, room for improvement in management. It seems like the drive thru takes an amount of time that would irritate most people. Two lanes makes you think that someone is thinking about being quick, but it's typically a "put the car in park 6 times before exiting with food". These types of issues typically need management to be present to ensure customers and getting in and out with a good experience. I appreciate that every time I've been in, the fellow who runs food and payment has apologized for the long wait, which basically means that he's not given the tools to work as efficiently as possible and he knows it. If anyone in-store reads this, recognizes the problem and wants to spit-ball on improvement, don't hesitate to reach out :) Again, I love the food, love the location and I'll be back every week regardless! read more

I just got food from here. Used a coupon that was mailed to me after I wrote a previous review of terrible food at another P Terrys location. This experience was on par with the other. The fries were so greasy, soggy and lacking salt. The burger was flavorless and just gross. We ordered a coke and sat at the window for 3-5 minutes waiting on that, after they gave us our food... the coke had no carbonation 10/10 wouldn't recommend. Not coming back. Used to love P Terrys and go to the one on Lamar and on William cannon. The new ones are gross and always a let down. read more

Good quality food. Great service from the staff. Burger Pattie's were a bit small but tasted great. The food was not too greasy either.

Went there for the first timer ever n will definitely be back. The burger, fries n all is amazing. The workers are very kind ppl

Love love love this location! I lost my purse a couple weekends without even realizing I left it at the restaurant and then I had a member of the team contact me through Facebook and find me and return my purse I was super happy and this just shows how many good and honest hearts work at that location! Thank you thank you p terrys I love you! read more

This review is for the new "spicy chicken" burger, not their main beef burgers, which are awesome. The new chicken burger just doesn't work Mr. P'Terry! You can't just put 3 tablespoons of minced jalapeños on top of a plain breaded chicken patty and expect to compete in the recently ongoing Hot Chicken Sandwich War. Please go back to the test kitchen and don't come back till you have a real contender. Believe me - I really want you to change my mind (and this rating.) as I love your normal beef cheese burgers & fries. Util they step their game up I'll stick to getting hot chicken from Tumble 22, Popeyes and/or Chic-Fil-a. read more

We've been eating at P. Terry's since the first one opened in Austin 15 years ago. We were so happy when they opened here in town so we went Opening Day and many times since. We go often enough to know they have worked hard to get through newly-opened issues. We love their food, the prices, and their service! We also appreciate their commitment to safety guidelines during the pandemic. We'll be in tomorrow for some burgers, fries, and Birthday shakes! read more

Really great, fresh burgers! Personally I love their veggie burgers or grilled chicken burger with jalapeños.

Never heard of this place. It's the only burger joint between my son's practice and the house. So we gave it a go. From the time we ordered to driving away, all of 7 minutes went by. The food was hot and seemed pretty fresh. When I reached in the bag, I was surprised by the size of the hamburger. It's about the size of a junior burger from Whataburger... maybe smaller. Guess it's probably the right size compared to the rest of the world. The burger did seem fresher than a normal fast food chain but needed more flavor. I got the number 1. My son got the chicken burger and loved it. The fries were piping hot and were not salted. They also needed more flavor. Like the seasoning you get at Charley's. All in all, on late nights we will be going here to get a break from the lord's chicken. read more

Definitely one of my favorite burger joints! The burgers are not big, which I prefer. If you have a big appetite, you'll want a double for sure. read more

There is literally always a long line anytime I come here. The food is okay. It comes in clutch when needed. I typically get a veggie burger with onions and jalapeños, no cheese, and fries. One time they forgot the onions and jalapeños and put pickles instead. Last time, they got my order right. I will say though, they have the best fries of any fast food establishment hands down. It would be amazing if they'd start serving the impossible burger or the beyond burger. Overall, if I need a quick meal, you'll likely find me at P. Terry's. read more

A+ for Covid-19 compliance, friendly staff, and quality food provided at record speed! Really impressed with this new location after my husband and I went through the drive thru for double cheese burgers and an Oreo milkshake (YUM). The woman taking our order had gloves and a mask on and we swiped our own credit card through her machine. The man who delivered the food provided our order on a tray and we were the ones grabbing the food off the tray, totally contactless. We will definitely be back! read more

Sooooo excited P Terry's is finally in Gtown! Went yesterday after work around 4:15pm and I can honestly say with COVID-19 going around this has been the absolutely CLEANEST place with the BEST hygiene procedures in place for employees( or at least from my perspective). They take your card with a Clorox wipe, wear gloves the whole time, hand you a tray through the drive through window so you can grab your food off of it yourself. They really trained their employees very well for being so newly opened, having to do this during these crazy times, but operating so smoothly. I will most definitely be a frequent customer here. P Terry's has never failed me. Keep it up y'all! read more

Much better than last time. Only knock was the bun was kinda warm and so that resulted in a harder than usual bun. Unfortunately, I think it was a day old bun. read more

I like this location but the drive thru is so slow. I wish the store manager can resolve problem.

I love P Terrys but this location needs help. Dive thru takes FOR-EV-ER with not many people in line at all. I'd rather drive to Austin to get my fix (I live in Round Rock). Really bad service. read more

Haven't eaten the food yet but the service was so poor today. Britny at the drive through did not include straws or the fry sauce we asked for and overall had a less than happy or helpful attitude. Most likely will not be coming back to this location for a while. read more

Went this morning for breakfast. Emily was person who took my drive-thru order but the ticket says Britney. So who ever it was on the speaker, her welcome tone, cheerful attitude was great! The breakfast sandwiches are inexpensive and came hot. The breakfast potatoes are my favorite and were fresh, hot!!! I always get some banana bread to eat later in the week. Fast, easy to get but the cheerful attitude makes me want to return! read more

AMAZING LOCATION. All I can say is wow. Had a slight problem with my order and the manager handled it wayyyyyy better than I would've ever imagined. Food here is always incredible and the workers are so polite. I prefer P Terry's instead of whataburger any day of the week. read more

A joke. You must have a mask to enter but not to eat. Wait. What? To walk in you need a mask but 10 foot away it's fine not to have one.

I've been a P Terrys frequent customer since it opened and the drive-thru line is getting slower and slower. We waited 30+ minutes at our most recent experience. Absolutely awful. Bad for the environment. Doesn't make sense given the small uncomplicated menu. They may say it's bc food is made to order but I don't buy that bc they always have burgers on the grill. It's clearly an issue with the process and this needs to be addressed pronto. Such a disappointment. Soggy fries too. read more

They were so clean and did the most to make sure my food and card was not contaminated during this COVID situation. The burger was a bit watery but overall it was decent. I'll give them a pass since they're still new. But the fries... They were delish. read more

Excellent, safe service and great consistency in product every time. Thank you so much for coming to GT!

I've eaten at P. Terry's in Austin and South Austin mulitple times, and our grand daughter likes to go there. So tonight I was in Georgetown and decided to stop there for a burger and MY GOD what a dump. They had only had one side of the kitchen operational, so there were 6-10 people waiting around for their orders, and lines in the drive-through were so long they were blocking cars in the parking lot. When my burger finally came after a good 15 minutes of waiting it was the most pathetic thing I've ever seen. The meat was maybe 1/8 or an inch thick and completely tasteless. The fries were dry and wilted and the drink was watered down to the point that it too had little to no flavor. It certainly didn't taste like Coke. I should have gone to Five Guys or In-n-Out burger but as then say, hind site and all. I do know that I will never go to P. Terry's Georgetown again, and probably no where else either. I have a feeling they are focused on the lowest end of the "fast" food markets. I left the restaurant without finishing my food. YUCK! read more

During this time we're all extremely cautious and if you're not you should be. Yes the drive thru worker had on a mask but the person bringing the food to him had a mask on but pulled down and hanging around her neck which kind of defeats the purpose of wearing a mask. My second qualm with this location is you need to check bags prior to giving them to customers, if you're anything like me you're not going to touch your food until you get home and wash your hands so that makes it difficult to dig through a bag and open sandwiches to ensure what is ordered is there. It is absolute horrible customer service for me to get all the way home to find out that my food was missing items and incorrect. I guess in the future one should bring gloves and dig through the food bag while sitting at the drive thru window so that you can get what you paid for...get it together PTerry's signed an unhappy customer read more

Omg. Amazing Burgers! Love it. Reminds me of an Old School burger stand. Simple and Delicious.

First time there and didn't get my order correct, staff looked like they were just standing around not doing anything, no sense of urgency and will definitely be going to in n out next time where they treat their customers with quality service. read more

Best burger in Austin for under 5 dollars. In and Out is good, but P. Terrys puts them to shame.

Worst hamburger I've ever paid money for. Fries limp and greasy. It's cute but worthless. Skip it.

Classic P Terry's experience. Great taste and quick service. Will be coming back. Great flavor.

Walked up to the window. I was the only one in line. Waited there for 5+ minutes with worker right in the window completely aware of me and just totally ignored me. I just left and went somewhere else. read more

Used to be good in Austin. Now the burgers don't even taste like beef more like soy burger. Really disappointed was hoping to have a decent burger joint in a town that just can't get good food going out in general. Some things never change. Georgetown is definitely not a eating destination restaurant or fast food. If traffic wasn't so bad ..... read more

Very slow service and my order has been wrong/missing items several times. The drive thru took over 30 minutes. The girl taking my order didn't ask the items I would like in my order, I had to ask her if drinks were included in a combo and to add our drink selections to the order. read more

Great place for lunch or dinner. Always quick in the drive thru line. New chicken sandwich patty is really good!

Order wasn't correct but was fixed at the window; employee ended conversation with my driver mid talk to speak with his employee and shut the door on my driver, ending the conversation abruptly, it wasn't necessarily rude, just, strange. Then the fries had clearly been blanched an hour before they had been handed to me - I've run a fry station and even if it's fast food I don't fuck customers like that, ever. So yeah solid 3. read more

it is amazing I got it on my way to Beeville and it was amazing and the fries crispy and amazing the burgers are great all in all it was a great restaurant experience read more

Double-check your order for accuracy! When taking my order, I was asked if I want ketchup for my French fries--I said yes. I did not get the ketchup so I went back thru the drive thru and explained but the woman at the window did not speak English. She had to get a manager to assist me. By then my French fries were cold. read more

After many months of hearing how great P. Terry's burgers are, I picked up a #3 at their drive through Saturday 9/19/20. Having said that, I have no idea why anyone thinks the food is great. The burger was as mediocre as it could be, and the fries were limp, greasy and barely warm. This was my first and last purchase at P. Terry's. So disappointed. read more